A skill your agent uses whenever the user wants sales documents, content, or procedures for their managed IT services (MSP) business: cold outreach emails or sequences, call scripts or talk tracks…

Custom licenceAuto-check passedSales & Support

Install Msp Sales

skills CLI
$ npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-sales -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install RTFM-IT-Services-LLC/msp-claude-skills msp-sales --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/RTFM-IT-Services-LLC/msp-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/msp-sales .claude/skills/msp-sales && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
msp-sales
GitHub stars
115
Token cost
~7.8k tokens
SKILL.md length
4,137 words
Files
11 (incl. references)
Skills in repo
13
Repo updated
First seen
Licence
Custom licence

At a glance

A skill your agent uses whenever the user wants sales documents, content, or procedures for their managed IT services (MSP) business: cold outreach emails or sequences, call scripts or talk tracks…

  • Works in 10 steps: Cold Outreach Emails / Sequences → Sales Call Scripts / Talk Tracks → Case Studies / Testimonials → …
  • The user wants sales documents
  • SKILL.md covers How This Skill Divides Work…, About This Business, Domain Knowledge: Load When… and Document Types & How to Handle…, plus 6 more sections
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Msp Sales is an agent skill from RTFM-IT-Services-LLC/msp-claude-skills. Use this skill whenever the user wants sales documents, content, or procedures for their managed IT services (MSP) business: cold outreach emails or sequences, call scripts or talk tracks, case studies, pipeline documents, follow-up templates, objection handling, discovery frameworks, prospect targeting, the referral program, post-proposal negotiation, or internal sales enablement. Also trigger for "write an email to a prospect", "create a sales script", "draft a case study", "the client came back on the…

Its SKILL.md is about 7.8k tokens, which your agent loads only when the skill is triggered. The skill folder holds 11 other files, including reference files (for example `references/discovery-questions.md`, `references/email-templates.md` and `references/feel-good-close.md`).

It sits in Sales & Support, covering Sales enablement, Referral and retention marketing and Email writing. The repository describes itself as: A collection of MSP claude skills for MSPs.

When your agent uses it

  • The user wants sales documents
  • Procedures for their managed IT services (MSP) business: cold outreach emails
  • Pipeline documents
  • Follow-up templates

Example prompts

  • “write an email to a prospect”
  • “create a sales script”
  • “draft a case study”
  • “/msp-sales”

Workflow steps

10 steps, taken from the step headings in SKILL.md.

  1. Cold Outreach Emails / Sequences
  2. Sales Call Scripts / Talk Tracks
  3. Case Studies / Testimonials
  4. Sales Pipeline Documents
  5. Objection Handling Guides
  6. Prospect Research / Targeting Advice
  7. The Pricing Conversation
  8. Negotiation After the Proposal
  9. Marketing Requests (Handoff)
  10. Side Offerings: AI Adoption and Website Builds

What it can do on your machine

Read from SKILL.md and the folder at commit d4c8213. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Msp Sales loads about 7.8k tokens when it runs, and up to ~32k if it reads all its reference files. Until then it costs about 245 tokens; SKILL.md has 4,137 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~245
When it runs · the whole SKILL.md, loaded when a task matches
~7.8k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~32k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

Its licence (Custom licence) doesn't allow us to republish the file, so here is its outline and opening line. It has 4,137 words (~7,799 tokens).

“Defaults you must review: the specific numbers in this skill (the 25-75 employee sweet spot, the referral credit mechanics, the pipeline probabilities) are shipped example defaults from a working MSP. Review and replace them with your own before anything goes…”

— opening of SKILL.md by RTFM-IT-Services-LLC, Custom licence
name
msp-sales

Read the full SKILL.md on GitHub

Files

SKILL.md and 10 other files (references) in skills/msp-sales of RTFM-IT-Services-LLC/msp-claude-skills.

  • SKILL.md
  • references/discovery-questions.md
  • references/email-templates.md
  • references/feel-good-close.md
  • references/ideal-customer-profile.md
  • references/msp-domain-knowledge.md
  • references/negotiation-playbook.md
  • references/objection-handling.md
  • references/package-price-profit.md
  • references/service-catalog.md
  • references/service-descriptions.md

Open the folder on GitHubat commit d4c8213

Compare with similar skills

Msp Sales next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Msp Sales compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Msp Sales this skillRTFM-IT-Services-LLC/msp-claude-skills115—~7.8kAutomated safety check: PassCustom licence
Cold Email Personalizationgtmagents/gtm-agents4141 repos~853Automated safety check: PassApache-2.0
B2B Lead Generationminhnv0807/ai-business-skills609—~1.2kAutomated safety check: PassMIT
Email Template GeneratorOneWave-AI/claude-skills3361 repos~906Automated safety check: PassMIT
Suede Cold EmailJasonColapietro/suede-creator-skills127—~2.2kAutomated safety check: PassMIT
Referral IntroTheCraigHewitt/skills159—~6.7kAutomated safety check: PassMIT

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  • Cold Email Personalization

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More from RTFM-IT-Services-LLC/msp-claude-skills

All 13 skills in this repo
  • Msp Technical Writing

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  • Msp Legal

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  • Msp Brand

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    A skill your agent uses whenever generating ANY document, marketing material, email, proposal, slide deck, or other customer- or internal-facing content for your MSP, so that naming, visual style…

    115 GitHub stars~3.7k tokensUpdated 7 days ago
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  • Msp Helpdesk

    RTFM-IT-Services-LLC/msp-claude-skills

    A skill your agent uses for anything about how your MSP runs day-to-day support: setting or questioning a ticket's priority, response and resolution targets, "the client says everything is down"…

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  • Msp Maintenance

    RTFM-IT-Services-LLC/msp-claude-skills

    A skill your agent uses for your MSP's proactive, recurring operations: patching and update cycles, maintenance windows, backup monitoring and test restores, monitoring and alert triage, the on-call…

    115 GitHub stars~2.6k tokensUpdated 7 days ago
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  • Msp Pricing

    RTFM-IT-Services-LLC/msp-claude-skills

    A skill your agent uses whenever pricing or packaging a managed-services or break-fix engagement for your MSP: building a quote or proposal, deciding what to charge a prospect, assembling options…

    115 GitHub stars~6.9k tokensUpdated 7 days ago
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Categories

Questions about Msp Sales

What does Msp Sales do?

A skill your agent uses whenever the user wants sales documents, content, or procedures for their managed IT services (MSP) business: cold outreach emails or sequences, call scripts or talk tracks…. Msp Sales is an agent skill from RTFM-IT-Services-LLC/msp-claude-skills. Use this skill whenever the user wants sales documents, content, or procedures for their managed IT services (MSP) business: cold outreach emails or sequences, call scripts or talk tracks, case studies, pipeline documents, follow-up templates, objection handling, discovery frameworks, prospect targeting, the referral program, post-proposal negotiation, or internal sales enablement.

When should I use Msp Sales?

Msp Sales fits situations like: the user wants sales documents; procedures for their managed IT services (MSP) business: cold outreach emails; pipeline documents; follow-up templates.

How do I install Msp Sales in Claude Code?

Run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-sales -a claude-code`. Or copy the skill folder (skills/msp-sales in RTFM-IT-Services-LLC/msp-claude-skills) into .claude/skills/msp-sales in your project. Claude Code loads it when a task matches its description.

How do I install Msp Sales in Codex?

Run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-sales -a codex`. Or copy the skill folder (skills/msp-sales in RTFM-IT-Services-LLC/msp-claude-skills) into .agents/skills/msp-sales in your project. Codex loads it when a task matches its description.

Can I use Msp Sales in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-sales -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/msp-sales, .gemini/skills/msp-sales, .github/skills/msp-sales and .opencode/skills/msp-sales in your project.

What does Msp Sales need to run?

SKILL.md names no scripts, command-line tools or credentials: Msp Sales is instructions for the agent only.

Does Msp Sales access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Msp Sales safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Msp Sales use?

Msp Sales has a licence file (the repository's licence) that doesn't match a standard licence. Read it on GitHub before reusing the skill.

How many tokens does Msp Sales use?

About 7.8k tokens (SKILL.md is roughly 31k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 24k tokens, read only when the agent opens those files.

What are the alternatives to Msp Sales?

Skills that share tags, products or a category with Msp Sales: Cold Email Personalization (gtmagents/gtm-agents, 414 stars), B2B Lead Generation (minhnv0807/ai-business-skills, 609 stars), Email Template Generator (OneWave-AI/claude-skills, 336 stars) and Suede Cold Email (JasonColapietro/suede-creator-skills, 127 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Msp Sales?

RTFM-IT-Services-LLC (a GitHub organization) maintains it in RTFM-IT-Services-LLC/msp-claude-skills, which has 115 GitHub stars. The repository holds 13 skills in this directory. The repository was last updated on October 2, 2026.

Source: RTFM-IT-Services-LLC/msp-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.