Agent skill

Msp Technical Writing

by RTFM-IT-Services-LLC in RTFM-IT-Services-LLC/msp-claude-skills

A skill your agent uses for the prose form of all writing for your MSP that is not marketing or direct customer communication: runbooks, procedures, checklists, change plans, PSA ticket and…

Custom licenceAuto-check passedWriting & Content

Install Msp Technical Writing

skills CLI
$ npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-technical-writing -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install RTFM-IT-Services-LLC/msp-claude-skills msp-technical-writing --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/RTFM-IT-Services-LLC/msp-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/msp-technical-writing .claude/skills/msp-technical-writing && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
msp-technical-writing
GitHub stars
115
Token cost
~2.9k tokens
SKILL.md length
1,578 words
Files
2 (incl. scripts)
Skills in repo
13
Repo updated
First seen
Licence
Custom licence

At a glance

A skill your agent uses for the prose form of all writing for your MSP that is not marketing or direct customer communication: runbooks, procedures, checklists, change plans, PSA ticket and…

  • Works in 5 steps: An explicit style request from the owner… → In Zone 2, msp-brand controls tone,… → In contracts, msp-legal drafting… → …
  • The prose form of all writing for your MSP that is not marketing
  • SKILL.md covers Where This Skill Applies, Precedence, Contracts and Legal Documents and Modes, plus 4 more sections
  • Runs Python scripts from its folder; calls python3

What it does

Msp Technical Writing is an agent skill from RTFM-IT-Services-LLC/msp-claude-skills. Use this skill for the prose form of all writing for your MSP that is not marketing or direct customer communication: runbooks, procedures, checklists, change plans, PSA ticket and resolution notes, internal docs and reports, decisions logs, research briefs, sales enablement notes, the monthly owner review, contracts and legal notes, skill files, README text, commit messages, and internal email or chat. Inside marketing and customer messages, use it only for the technical parts: step-by-step instructions…

Its SKILL.md is about 2.9k tokens, which your agent loads only when the skill is triggered. The skill folder holds 2 other files, including scripts (for example `scripts/ste-lint.py`).

It sits in Writing & Content, covering Technical writing, Contract review and Commit messages. The repository describes itself as: A collection of MSP claude skills for MSPs.

When your agent uses it

  • The prose form of all writing for your MSP that is not marketing
  • Direct customer communication: runbooks
  • PSA ticket and resolution notes
  • Internal docs and reports

Example prompts

  • “/msp-technical-writing”

Requirements

  • Python 3

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

  1. An explicit style request from the owner wins over this skill.
  2. In Zone 2, msp-brand controls tone, warmth, naming, and vocabulary. Use the msp-brand
  3. In contracts, msp-legal drafting conventions win on conflict.
  4. The owning skill controls facts, process, and numbers. This skill never changes the meaning
  5. Em dashes and en dashes: zero, in every zone this skill touches. This rule is stricter than

What it can do on your machine

Read from SKILL.md and the folder at commit d4c8213. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships 1 file in scripts/ (Python), which the agent can run.

    Shell commands in SKILL.md call:

    • python3

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    Links to these hosts (documentation or services it may open):

    • asd-ste100.org

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Msp Technical Writing loads about 2.9k tokens when it runs. Until then it costs about 230 tokens; SKILL.md has 1,578 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~230
When it runs · the whole SKILL.md, loaded when a task matches
~2.9k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); the scripts in this folder are not scanned.

SKILL.md

Its licence (Custom licence) doesn't allow us to republish the file, so here is its outline and opening line. It has 1,578 words (~2,860 tokens).

“This skill sets the prose form for {{COMPANY_NAME}} writing. It adapts ASD-STE100 Simplified Technical English (STE) to this skill kit. It removes the marks of AI slop: long run-on sentences, passive voice, marketing adjectives, filler transitions, and em dashes.”

— opening of SKILL.md by RTFM-IT-Services-LLC, Custom licence
name
msp-technical-writing

Read the full SKILL.md on GitHub

Files

SKILL.md and 1 other file (scripts) in skills/msp-technical-writing of RTFM-IT-Services-LLC/msp-claude-skills.

  • SKILL.md
  • scripts/ste-lint.py

Open the folder on GitHubat commit d4c8213

Compare with similar skills

Msp Technical Writing next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Msp Technical Writing compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Msp Technical Writing this skillRTFM-IT-Services-LLC/msp-claude-skills115—~2.9kAutomated safety check: PassCustom licence
Technical Writing Standardcursor/plugins10k10 repos~2.4kAutomated safety check: PassNone
Narrative Enablement Kitaaron-he-zhu/aaron-marketing-skills2.9k—~3.4kAutomated safety check: PassApache-2.0
Persuasive Technical Writingmtarcure/claude-vibe-squad164—~1.8kAutomated safety check: PassMIT
Technical Writercuriositech/some_claude_skills243—~1.4kAutomated safety check: PassMIT
Documentation Strategyrampstackco/claude-skills941—~3.3kAutomated safety check: PassMIT

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Questions about Msp Technical Writing

What does Msp Technical Writing do?

A skill your agent uses for the prose form of all writing for your MSP that is not marketing or direct customer communication: runbooks, procedures, checklists, change plans, PSA ticket and…. Msp Technical Writing is an agent skill from RTFM-IT-Services-LLC/msp-claude-skills. Use this skill for the prose form of all writing for your MSP that is not marketing or direct customer communication: runbooks, procedures, checklists, change plans, PSA ticket and resolution notes, internal docs and reports, decisions logs, research briefs, sales enablement notes, the monthly owner review, contracts and legal notes, skill files, README text, commit messages, and internal email or chat.

When should I use Msp Technical Writing?

Msp Technical Writing fits situations like: the prose form of all writing for your MSP that is not marketing; direct customer communication: runbooks; PSA ticket and resolution notes; internal docs and reports.

How do I install Msp Technical Writing in Claude Code?

Run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-technical-writing -a claude-code`. Or copy the skill folder (skills/msp-technical-writing in RTFM-IT-Services-LLC/msp-claude-skills) into .claude/skills/msp-technical-writing in your project. Claude Code loads it when a task matches its description.

How do I install Msp Technical Writing in Codex?

Run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-technical-writing -a codex`. Or copy the skill folder (skills/msp-technical-writing in RTFM-IT-Services-LLC/msp-claude-skills) into .agents/skills/msp-technical-writing in your project. Codex loads it when a task matches its description.

Can I use Msp Technical Writing in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-technical-writing -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/msp-technical-writing, .gemini/skills/msp-technical-writing, .github/skills/msp-technical-writing and .opencode/skills/msp-technical-writing in your project.

What does Msp Technical Writing need to run?

Going by SKILL.md and its folder, Msp Technical Writing needs Python for the scripts in its folder and the command-line tools its instructions call (python3). Our summary lists: Python 3.

Does Msp Technical Writing access the network?

SKILL.md names 1 domain. As links in the text: asd-ste100.org. This is read from the text; nothing was executed.

Is Msp Technical Writing safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. The check reads SKILL.md only: the scripts in the folder are not scanned, so read them before running anything.

What licence does Msp Technical Writing use?

Msp Technical Writing has a licence file (the repository's licence) that doesn't match a standard licence. Read it on GitHub before reusing the skill.

How many tokens does Msp Technical Writing use?

About 2.9k tokens (SKILL.md is roughly 11k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Msp Technical Writing?

Skills that share tags, products or a category with Msp Technical Writing: Technical Writing Standard (cursor/plugins, 10k stars), Narrative Enablement Kit (aaron-he-zhu/aaron-marketing-skills, 2.9k stars), Persuasive Technical Writing (mtarcure/claude-vibe-squad, 164 stars) and Technical Writer (curiositech/some_claude_skills, 243 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Msp Technical Writing?

RTFM-IT-Services-LLC (a GitHub organization) maintains it in RTFM-IT-Services-LLC/msp-claude-skills, which has 115 GitHub stars. The repository holds 13 skills in this directory. The repository was last updated on October 2, 2026.

Source: RTFM-IT-Services-LLC/msp-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.