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Agent skill

Msp Maintenance

by RTFM-IT-Services-LLC in RTFM-IT-Services-LLC/msp-claude-skills

A skill your agent uses for your MSP's proactive, recurring operations: patching and update cycles, maintenance windows, backup monitoring and test restores, monitoring and alert triage, the on-call…

Custom licenceAuto-check passedDevOps & Cloud

Install Msp Maintenance

skills CLI
$ npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-maintenance -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install RTFM-IT-Services-LLC/msp-claude-skills msp-maintenance --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/RTFM-IT-Services-LLC/msp-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/msp-maintenance .claude/skills/msp-maintenance && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
msp-maintenance
GitHub stars
115
Token cost
~2.6k tokens
SKILL.md length
1,382 words
Files
1
Skills in repo
13
Repo updated
First seen
Licence
Custom licence

At a glance

A skill your agent uses for your MSP's proactive, recurring operations: patching and update cycles, maintenance windows, backup monitoring and test restores, monitoring and alert triage, the on-call…

  • Works in 5 steps: Write the change down first: what, why,… → Second set of eyes from the owner or a… → Client notice through msp-client-comms… → …
  • Your MSPs proactive
  • SKILL.md covers Patching (example default), Backup Verification (example…, Monitoring and Alert Triage and On-Call (example default), plus 5 more sections
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Msp Maintenance is an agent skill from RTFM-IT-Services-LLC/msp-claude-skills. Use this skill for your MSP's proactive, recurring operations: patching and update cycles, maintenance windows, backup monitoring and test restores, monitoring and alert triage, the on-call rotation, change management for risky changes, documentation currency, and vendor or license renewals. Trigger on "patch window", "maintenance window", "did the backups run", "test restore", "alert storm", "who is on call", "can we make this change", "update the firewall", or any question about the recurring delivery work…

Its SKILL.md is about 2.6k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in DevOps & Cloud, covering Backup and disaster recovery, Incident response and Customer success. The repository describes itself as: A collection of MSP claude skills for MSPs.

When your agent uses it

  • Your MSPs proactive
  • Recurring operations: patching and update cycles
  • Maintenance windows
  • Backup monitoring and test restores

Example prompts

  • “patch window”
  • “maintenance window”
  • “did the backups run”
  • “/msp-maintenance”

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

  1. Write the change down first: what, why, when, blast radius, and the rollback step. Two
  2. Second set of eyes from the owner or a designated senior tech for anything that touches
  3. Client notice through msp-client-comms when users could notice the change; the planned
  4. Rollback ready before starting, including config export or snapshot where the platform
  5. Log the change in the client's documentation in the same sitting.

What it can do on your machine

Read from SKILL.md and the folder at commit d4c8213. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Msp Maintenance loads about 2.6k tokens when it runs. Until then it costs about 251 tokens; SKILL.md has 1,382 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~251
When it runs · the whole SKILL.md, loaded when a task matches
~2.6k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

Its licence (Custom licence) doesn't allow us to republish the file, so here is its outline and opening line. It has 1,382 words (~2,600 tokens).

“This skill is the source of truth for the recurring work {{COMPANY_NAME}} does when nothing is broken: patching, backup verification, monitoring, on-call coverage, and controlled change. This is the substance behind the managed fee. The reactive desk (msp-helpdesk) is what…”

— opening of SKILL.md by RTFM-IT-Services-LLC, Custom licence
name
msp-maintenance

Read the full SKILL.md on GitHub

Files

Just SKILL.md in skills/msp-maintenance of RTFM-IT-Services-LLC/msp-claude-skills.

Open the folder on GitHubat commit d4c8213

Compare with similar skills

Msp Maintenance next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Msp Maintenance compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Msp Maintenance this skillRTFM-IT-Services-LLC/msp-claude-skills115—~2.6kAutomated safety check: PassCustom licence
Incident ResponseBagelHole/DevOps-Security-Agent-Skills1.1k—~4.5kAutomated safety check: PassMIT
Sap Btp Best Practicessecondsky/sap-skills462—~3.8kAutomated safety check: PassGPL-3.0
Implementing Soar Playbook With Palo Alto Xsoarmukul975/Anthropic-Cybersecurity-Skills34k—~2.4kAutomated safety check: PassApache-2.0
Incident Responsesickn33/agentic-awesome-skills47k1 repos~3.7kAutomated safety check: PassMIT
Building Incident Response Dashboardmukul975/Anthropic-Cybersecurity-Skills34k—~2.8kAutomated safety check: PassApache-2.0

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  • Incident Response

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More from RTFM-IT-Services-LLC/msp-claude-skills

All 13 skills in this repo

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  • Msp Legal

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  • Msp Brand

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  • Msp Helpdesk

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    A skill your agent uses for anything about how your MSP runs day-to-day support: setting or questioning a ticket's priority, response and resolution targets, "the client says everything is down"…

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  • Msp Pricing

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  • Msp Qbr

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Categories

Questions about Msp Maintenance

What does Msp Maintenance do?

A skill your agent uses for your MSP's proactive, recurring operations: patching and update cycles, maintenance windows, backup monitoring and test restores, monitoring and alert triage, the on-call…. Msp Maintenance is an agent skill from RTFM-IT-Services-LLC/msp-claude-skills. Use this skill for your MSP's proactive, recurring operations: patching and update cycles, maintenance windows, backup monitoring and test restores, monitoring and alert triage, the on-call rotation, change management for risky changes, documentation currency, and vendor or license renewals.

When should I use Msp Maintenance?

Msp Maintenance fits situations like: your MSPs proactive; recurring operations: patching and update cycles; maintenance windows; backup monitoring and test restores.

How do I install Msp Maintenance in Claude Code?

Run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-maintenance -a claude-code`. Or copy the skill folder (skills/msp-maintenance in RTFM-IT-Services-LLC/msp-claude-skills) into .claude/skills/msp-maintenance in your project. Claude Code loads it when a task matches its description.

How do I install Msp Maintenance in Codex?

Run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-maintenance -a codex`. Or copy the skill folder (skills/msp-maintenance in RTFM-IT-Services-LLC/msp-claude-skills) into .agents/skills/msp-maintenance in your project. Codex loads it when a task matches its description.

Can I use Msp Maintenance in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add RTFM-IT-Services-LLC/msp-claude-skills --skill msp-maintenance -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/msp-maintenance, .gemini/skills/msp-maintenance, .github/skills/msp-maintenance and .opencode/skills/msp-maintenance in your project.

What does Msp Maintenance need to run?

SKILL.md names no scripts, command-line tools or credentials: Msp Maintenance is instructions for the agent only.

Does Msp Maintenance access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Msp Maintenance safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Msp Maintenance use?

Msp Maintenance has a licence file (the repository's licence) that doesn't match a standard licence. Read it on GitHub before reusing the skill.

How many tokens does Msp Maintenance use?

About 2.6k tokens (SKILL.md is roughly 10k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Msp Maintenance?

Skills that share tags, products or a category with Msp Maintenance: Incident Response (BagelHole/DevOps-Security-Agent-Skills, 1.1k stars), Sap Btp Best Practices (secondsky/sap-skills, 462 stars), Implementing Soar Playbook With Palo Alto Xsoar (mukul975/Anthropic-Cybersecurity-Skills, 34k stars) and Incident Response (sickn33/agentic-awesome-skills, 47k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Msp Maintenance?

RTFM-IT-Services-LLC (a GitHub organization) maintains it in RTFM-IT-Services-LLC/msp-claude-skills, which has 115 GitHub stars. The repository holds 13 skills in this directory. The repository was last updated on October 2, 2026.

Source: RTFM-IT-Services-LLC/msp-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.