Agent skill

Governance

by gtmagents in gtmagents/gtm-agents

A skill your agent uses to establish ownership, cadences, and compliance for customer journey programs.

Apache-2.0Auto-check passedProduct & Project Management

Install Governance

skills CLI
$ npx skills add gtmagents/gtm-agents --skill governance -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install gtmagents/gtm-agents governance --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/gtmagents/gtm-agents.git skills-src && mkdir -p .claude/skills && cp -r skills-src/plugins/customer-journey-orchestration/skills/governance .claude/skills/governance && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
governance
GitHub stars
414
Used in
1 other repo
Token cost
~353 tokens
SKILL.md length
162 words
Files
1
Skills in repo
121
Repo updated
First seen
Licence
Apache-2.0

At a glance

A skill your agent uses to establish ownership, cadences, and compliance for customer journey programs.

  • Works in 5 steps: Ownership Model – define RACI across CX… → Cadences – set quarterly journey… → Documentation – maintain living journey… → …
  • Establish ownership
  • SKILL.md covers When to Use, Framework, Templates and Tips
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Governance is an agent skill from gtmagents/gtm-agents. Use to establish ownership, cadences, and compliance for customer journey programs.

Its SKILL.md is about 350 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Product & Project Management, covering Customer journey mapping. The repository describes itself as: Production-ready collection of GTM agents and specialized skills for claude code. Covers sales, marketing, customer success, and revenue operations workflows. The licence is Apache-2.0.

When your agent uses it

  • Establish ownership
  • Compliance for customer journey programs

Example prompts

  • “/governance”

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

  1. Ownership Model – define RACI across CX strategist, product, marketing, CS, ops, and exec sponsors.
  2. Cadences – set quarterly journey reviews, monthly initiative standups, and weekly execution syncs.
  3. Documentation – maintain living journey maps, backlog tracker, decision log, and KPI dashboards.
  4. Change Control – outline approval steps, testing requirements, and communication plans for journey changes.
  5. Measurement & Accountability – set KPIs per initiative, assign owners, and track progress vs targets.

What it can do on your machine

Read from SKILL.md and the folder at commit 78e0419. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Governance loads about 353 tokens when it runs. Until then it costs about 24 tokens; SKILL.md has 162 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~24
When it runs · the whole SKILL.md, loaded when a task matches
~353

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from gtmagents/gtm-agents at commit 78e0419, republished under its Apache-2.0 licence (© gtmagents). 162 words, ~353 tokens.

Download SKILL.mdSave it as .claude/skills/governance/SKILL.md (or your agent's skills folder).
name
governance
description
Use to establish ownership, cadences, and compliance for customer journey programs.

Journey Governance Framework Skill

When to Use

  • Standing up or refreshing journey councils and review cadences.
  • Coordinating multi-team initiatives that impact customer experience.
  • Preparing executive updates or compliance reviews tied to journey changes.

Framework

  1. Ownership Model – define RACI across CX strategist, product, marketing, CS, ops, and exec sponsors.
  2. Cadences – set quarterly journey reviews, monthly initiative standups, and weekly execution syncs.
  3. Documentation – maintain living journey maps, backlog tracker, decision log, and KPI dashboards.
  4. Change Control – outline approval steps, testing requirements, and communication plans for journey changes.
  5. Measurement & Accountability – set KPIs per initiative, assign owners, and track progress vs targets.

Templates

  • Governance charter (mission, scope, roles, cadences, tooling).
  • Decision log (request, decision, rationale, owner, follow-up date).
  • KPI dashboard outline for exec reviews.

Tips

  • Pair governance reviews with updated VOC and telemetry so decisions stay grounded in customer data.
  • Keep documentation in a shared workspace with version history.
  • Rotate spotlight sections in reviews to feature wins, experiments, and unresolved risks.

© gtmagents, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

Just SKILL.md in plugins/customer-journey-orchestration/skills/governance of gtmagents/gtm-agents.

Open the folder on GitHubat commit 78e0419

Used in 1 other repository

We found 1 copy of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in gtmagents/gtm-agents, which our catalogue first saw on October 7, 2026.

Compare with similar skills

Governance next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Governance compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Governance this skillgtmagents/gtm-agents4141 repos~353Automated safety check: PassApache-2.0
User Story Mappingdeanpeters/Product-Manager-Skills7.2k2 repos~2.8kAutomated safety check: PassCustom licence
QA Critical UXfastrepl/anarlog9.5k—~1.4kAutomated safety check: PassMIT
Prdjuanandresgs/claude-ctrl193—~2.9kAutomated safety check: PassNone
Customer Journey Map Builderdeanpeters/Product-Manager-Skills7.2k1 repos~3.7kAutomated safety check: PassCustom licence
Super Product Ownersyahiidkamil/Software-Engineer-AI-Agent-Atlas401—~7.9kAutomated safety check: PassNone

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Questions about Governance

What does Governance do?

A skill your agent uses to establish ownership, cadences, and compliance for customer journey programs. Governance is an agent skill from gtmagents/gtm-agents. Use to establish ownership, cadences, and compliance for customer journey programs.

When should I use Governance?

Governance fits situations like: establish ownership; compliance for customer journey programs.

How do I install Governance in Claude Code?

Run `npx skills add gtmagents/gtm-agents --skill governance -a claude-code`. Or copy the skill folder (plugins/customer-journey-orchestration/skills/governance in gtmagents/gtm-agents) into .claude/skills/governance in your project. Claude Code loads it when a task matches its description.

How do I install Governance in Codex?

Run `npx skills add gtmagents/gtm-agents --skill governance -a codex`. Or copy the skill folder (plugins/customer-journey-orchestration/skills/governance in gtmagents/gtm-agents) into .agents/skills/governance in your project. Codex loads it when a task matches its description.

Can I use Governance in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add gtmagents/gtm-agents --skill governance -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/governance, .gemini/skills/governance, .github/skills/governance and .opencode/skills/governance in your project.

What does Governance need to run?

SKILL.md names no scripts, command-line tools or credentials: Governance is instructions for the agent only.

Does Governance access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Governance safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Governance use?

Governance is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Governance use?

About 353 tokens (SKILL.md is roughly 1.4k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Governance?

Skills that share tags, products or a category with Governance: User Story Mapping (deanpeters/Product-Manager-Skills, 7.2k stars), QA Critical UX (fastrepl/anarlog, 9.5k stars), Prd (juanandresgs/claude-ctrl, 193 stars) and Customer Journey Map Builder (deanpeters/Product-Manager-Skills, 7.2k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Governance?

gtmagents (a GitHub user) maintains it in gtmagents/gtm-agents, which has 414 GitHub stars. The repository holds 121 skills in this directory. The repository was last updated on April 3, 2026.

Source: gtmagents/gtm-agents on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.