QA Critical UX
fastrepl/anarlog
QA Anarlog's critical Pro user journey on a signed staging candidate — onboarding, responsive launch, microphone and system-audio capture, automated summaries, and cloud sync.
Builds a stage-by-stage customer journey map covering actions, touchpoints, emotions, KPIs, goals, and owning teams for one persona and scenario.
Install Customer Journey Map Builder
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-map --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/customer-journey-map .claude/skills/customer-journey-map && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "customer-journey-map" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-map into .claude/skills/customer-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-map", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-mapType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-map --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/customer-journey-map .agents/skills/customer-journey-map && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "customer-journey-map" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-map into .agents/skills/customer-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-map", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-map --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/customer-journey-map .cursor/skills/customer-journey-map && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "customer-journey-map" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-map into .cursor/skills/customer-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-map", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/deanpeters/Product-Manager-Skills.git --path skills/customer-journey-map--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-map --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/customer-journey-map .gemini/skills/customer-journey-map && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "customer-journey-map" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-map into .gemini/skills/customer-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-map", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-mapInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/customer-journey-map .github/skills/customer-journey-map && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "customer-journey-map" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-map into .github/skills/customer-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-map", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-map --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/customer-journey-map .opencode/skills/customer-journey-map && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "customer-journey-map" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-map into .opencode/skills/customer-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-map", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
customer-journey-map- GitHub stars
- 7.2k
- Used in
- 1 other repo
- Token cost
- ~3.7k tokens
- SKILL.md length
- 1,381 words
- Files
- 4
- Skills in repo
- 75
- Repo updated
- First seen
- Licence
- Custom licence
At a glance
Builds a stage-by-stage customer journey map covering actions, touchpoints, emotions, KPIs, goals, and owning teams for one persona and scenario.
- Works in 7 steps: Prepare Prerequisites → Set Clear Objectives → Choose a Buyer Persona → …
- Diagnosing where a customer's experience breaks down
- SKILL.md covers Purpose, Input, Key Concepts and Application, plus 3 more sections
- Reaches github.com
What it does
This skill lays out a journey across five horizontal stages adapted from NNGroup's framework and Carnegie Mellon's PM curriculum: awareness, consideration, decision, service, and loyalty. For each stage it documents customer actions, touchpoints, the customer's emotions and thoughts, the KPIs that measure success, the business goals behind the stage, and which team owns it.
It asks for a specific persona and scenario before building anything, since a map without an actor and a goal collapses into a generic funnel diagram, though anything already supplied in the invocation is used as given rather than re-asked. A template file and worked examples ship alongside it for reference.
When your agent uses it
- Diagnosing where a customer's experience breaks down
- Aligning cross-functional teams on one shared view of the funnel
- Documenting touchpoints and emotions before a redesign
Example prompts
- “Map the journey for a mid-market ops manager moving from free trial to paid rollout.”
- “Build a journey map for first-time users onboarding to our mobile app.”
- “Chart the journey from signup to renewal for an enterprise buyer.”
Workflow steps
7 steps, taken from the step headings in SKILL.md.
- Prepare Prerequisites
- Set Clear Objectives
- Choose a Buyer Persona
- Map Each Stage
- Visualize the Map
- Analyze and Prioritize
- Test and Refine
What it can do on your machine
Read from SKILL.md and the folder at commit 1b5a524. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md (its code samples are markdown).
From the folder's file list and the shell code blocks in SKILL.md.
Network
Hosts in commands or code, which the agent is likely to contact:
github.com
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Customer Journey Map Builder loads about 3.7k tokens when it runs. Until then it costs about 49 tokens; SKILL.md has 1,381 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
Its licence (Custom licence) doesn't allow us to republish the file, so here is its outline and opening line. It has 1,381 words (~3,724 tokens).
“Create a comprehensive customer journey map that visualizes how customers interact with your brand across all stages—from awareness to loyalty—documenting their actions, touchpoints, emotions, KPIs, business goals, and teams involved at each stage. Use this to identify pain points, align…”
- name
- customer-journey-map
- argument-hint
- [persona] [scenario]
- intent
- Create a comprehensive customer journey map that visualizes how customers interact with your brand across all stages—from awareness to loyalty—documenting…
- type
- component
- theme
- workshops-facilitation
- best_for
- Mapping the full customer experience across all touchpoints, Aligning cross-functional teams on the end-to-end customer journey, Identifying pain points and…
- scenarios
- I need to map the customer journey for our B2B SaaS onboarding experience from signup to first value, Create a journey map for a PM leader evaluating our…
- estimated_time
- 20-30 min
Files
SKILL.md and 3 other files in skills/customer-journey-map of deanpeters/Product-Manager-Skills.
- SKILL.md
- examples/meta-product-manager-skills.md
- examples/sample.md
- template.md
Open the folder on GitHubat commit 1b5a524
Used in 1 other repository
We found 1 copy of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in deanpeters/Product-Manager-Skills, which our catalogue first saw on October 7, 2026.
Compare with similar skills
Customer Journey Map Builder next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Customer Journey Map Builder this skilldeanpeters/Product-Manager-Skills | 7.2k | 1 repos | ~3.7k | Automated safety check: Pass | Custom licence | |
| QA Critical UXfastrepl/anarlog | 9.5k | — | ~1.4k | Automated safety check: Pass | MIT | |
| Prdjuanandresgs/claude-ctrl | 193 | — | ~2.9k | Automated safety check: Pass | None | |
| Super Product Ownersyahiidkamil/Software-Engineer-AI-Agent-Atlas | 401 | — | ~7.9k | Automated safety check: Pass | None | |
| Attribution Analysis Modelingliangdabiao/claude-data-analysis-ultra-main | 290 | — | ~2.3k | Automated safety check: Notes | None | |
| Gstack QA OnlyLING71671/Open-ClaudeCode | 963 | — | ~282 | Automated safety check: Notes | Custom licence |
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Related
Categories
Questions about Customer Journey Map Builder
What does Customer Journey Map Builder do?
Builds a stage-by-stage customer journey map covering actions, touchpoints, emotions, KPIs, goals, and owning teams for one persona and scenario. This skill lays out a journey across five horizontal stages adapted from NNGroup's framework and Carnegie Mellon's PM curriculum: awareness, consideration, decision, service, and loyalty. For each stage it documents customer actions, touchpoints, the customer's emotions and thoughts, the KPIs that measure success, the business goals behind the stage, and which team owns it.
When should I use Customer Journey Map Builder?
Customer Journey Map Builder fits situations like: diagnosing where a customer's experience breaks down; aligning cross-functional teams on one shared view of the funnel; documenting touchpoints and emotions before a redesign.
How do I install Customer Journey Map Builder in Claude Code?
Run `npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a claude-code`. Or copy the skill folder (skills/customer-journey-map in deanpeters/Product-Manager-Skills) into .claude/skills/customer-journey-map in your project. Claude Code loads it when a task matches its description.
How do I install Customer Journey Map Builder in Codex?
Run `npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a codex`. Or copy the skill folder (skills/customer-journey-map in deanpeters/Product-Manager-Skills) into .agents/skills/customer-journey-map in your project. Codex loads it when a task matches its description.
Can I use Customer Journey Map Builder in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-map -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/customer-journey-map, .gemini/skills/customer-journey-map, .github/skills/customer-journey-map and .opencode/skills/customer-journey-map in your project.
What does Customer Journey Map Builder need to run?
SKILL.md names no scripts, command-line tools or credentials: Customer Journey Map Builder is instructions for the agent only.
Does Customer Journey Map Builder access the network?
SKILL.md names 1 domain. In commands or code: github.com; the agent is likely to contact it when it follows the instructions. This is read from the text; nothing was executed.
Is Customer Journey Map Builder safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Customer Journey Map Builder use?
Customer Journey Map Builder has a licence file (the repository's licence) that doesn't match a standard licence. Read it on GitHub before reusing the skill.
How many tokens does Customer Journey Map Builder use?
About 3.7k tokens (SKILL.md is roughly 15k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Customer Journey Map Builder?
Skills that share tags, products or a category with Customer Journey Map Builder: QA Critical UX (fastrepl/anarlog, 9.5k stars), Prd (juanandresgs/claude-ctrl, 193 stars), Super Product Owner (syahiidkamil/Software-Engineer-AI-Agent-Atlas, 401 stars) and Attribution Analysis Modeling (liangdabiao/claude-data-analysis-ultra-main, 290 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Customer Journey Map Builder?
deanpeters (a GitHub user) maintains it in deanpeters/Product-Manager-Skills, which has 7,224 GitHub stars. The repository holds 75 skills in this directory. The repository was last updated on September 1, 2026.
Source: deanpeters/Product-Manager-Skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.