Agent skill

Objection Handler

A methodology for systematically classifying and responding to customer objections in B2B sales.

Apache-2.0Auto-check passedSales & Support

Install Objection Handler

skills CLI

$ npx skills add revfactory/harness-100 --skill objection-handler -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI

$ gh skill install revfactory/harness-100 objection-handler --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy

$ git clone --depth 1 https://github.com/revfactory/harness-100.git skills-src && mkdir -p .claude/skills && cp -r skills-src/en/48-sales-enablement/.claude/skills/objection-handler .claude/skills/objection-handler && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Paste into Claude Code

Install the "objection-handler" agent skill from https://github.com/revfactory/harness-100/tree/main/en/48-sales-enablement/.claude/skills/objection-handler into .claude/skills/objection-handler/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "objection-handler", then confirm the skill loads.

Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

$skill-installer

$skill-installer install https://github.com/revfactory/harness-100/tree/main/en/48-sales-enablement/.claude/skills/objection-handler

Type this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.

skills CLI

$ npx skills add revfactory/harness-100 --skill objection-handler -a codex

Project install goes to .agents/skills/; add -g for ~/.codex/skills/.

GitHub CLI

$ gh skill install revfactory/harness-100 objection-handler --agent codex

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/revfactory/harness-100.git skills-src && mkdir -p .agents/skills && cp -r skills-src/en/48-sales-enablement/.claude/skills/objection-handler .agents/skills/objection-handler && rm -rf skills-src

Use ~/.agents/skills/ instead of .agents/skills for a personal install.

Codex skills documentation · loads skills from .agents/skills/

Paste into Codex

Install the "objection-handler" agent skill from https://github.com/revfactory/harness-100/tree/main/en/48-sales-enablement/.claude/skills/objection-handler into .agents/skills/objection-handler/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "objection-handler", then confirm the skill loads.

Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

skills CLI

$ npx skills add revfactory/harness-100 --skill objection-handler -a cursor

Project install goes to .agents/skills/; add -g for ~/.cursor/skills/.

GitHub CLI

$ gh skill install revfactory/harness-100 objection-handler --agent cursor

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/revfactory/harness-100.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/en/48-sales-enablement/.claude/skills/objection-handler .cursor/skills/objection-handler && rm -rf skills-src

Use ~/.cursor/skills/ instead of .cursor/skills for a personal install.

Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/

Paste into Cursor

Install the "objection-handler" agent skill from https://github.com/revfactory/harness-100/tree/main/en/48-sales-enablement/.claude/skills/objection-handler into .cursor/skills/objection-handler/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "objection-handler", then confirm the skill loads.

Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

gemini skills install

$ gemini skills install https://github.com/revfactory/harness-100.git --path en/48-sales-enablement/.claude/skills/objection-handler

--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.

skills CLI

$ npx skills add revfactory/harness-100 --skill objection-handler -a gemini-cli

Project install goes to .agents/skills/; add -g for ~/.gemini/skills/.

GitHub CLI

$ gh skill install revfactory/harness-100 objection-handler --agent gemini-cli

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/revfactory/harness-100.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/en/48-sales-enablement/.claude/skills/objection-handler .gemini/skills/objection-handler && rm -rf skills-src

Use ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.

Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/

Paste into Gemini CLI

Install the "objection-handler" agent skill from https://github.com/revfactory/harness-100/tree/main/en/48-sales-enablement/.claude/skills/objection-handler into .gemini/skills/objection-handler/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "objection-handler", then confirm the skill loads.

Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

GitHub CLI

$ gh skill install revfactory/harness-100 objection-handler

Installs for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).

skills CLI

$ npx skills add revfactory/harness-100 --skill objection-handler -a github-copilot

Project install goes to .agents/skills/; add -g for ~/.copilot/skills/.

Manual copy

$ git clone --depth 1 https://github.com/revfactory/harness-100.git skills-src && mkdir -p .github/skills && cp -r skills-src/en/48-sales-enablement/.claude/skills/objection-handler .github/skills/objection-handler && rm -rf skills-src

Use ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.

GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/

Paste into GitHub Copilot

Install the "objection-handler" agent skill from https://github.com/revfactory/harness-100/tree/main/en/48-sales-enablement/.claude/skills/objection-handler into .github/skills/objection-handler/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "objection-handler", then confirm the skill loads.

GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

skills CLI

$ npx skills add revfactory/harness-100 --skill objection-handler -a opencode

OpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.

GitHub CLI

$ gh skill install revfactory/harness-100 objection-handler --agent opencode

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/revfactory/harness-100.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/en/48-sales-enablement/.claude/skills/objection-handler .opencode/skills/objection-handler && rm -rf skills-src

Use ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.

OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/

Paste into OpenCode

Install the "objection-handler" agent skill from https://github.com/revfactory/harness-100/tree/main/en/48-sales-enablement/.claude/skills/objection-handler into .opencode/skills/objection-handler/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "objection-handler", then confirm the skill loads.

OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

Facts

Skill name: objection-handler
GitHub stars: 1.3k
Token cost: ~1.3k tokens
SKILL.md length: 332 words
Files: 1
Skills in repo: 464
Repo updated: Mar 22, 2026
First seen: Oct 7, 2026
Licence: Apache-2.0

At a glance

A methodology for systematically classifying and responding to customer objections in B2B sales.

Tasks that involve Sales enablement
SKILL.md covers Target Agents, Objection Classification…, LAER Response Framework and Objection Severity Assessment, plus 3 more sections
Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
Tasks that involve Contract review

What it does

Objection Handler is an agent skill from revfactory/harness-100. A methodology for systematically classifying and responding to customer objections in B2B sales. Used for 'objection handling,' 'rebuttal management,' 'sales rebuttals,' 'price objections,' 'competitive comparison responses,' and 'budget constraint responses' when handling sales objections. Note: Legal advisory, contract drafting, and actual negotiation representation are outside the scope of this skill.

Its SKILL.md is about 1.3k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Sales & Support, covering Sales enablement and Contract review. The licence is Apache-2.0.

When your agent uses it

Tasks that involve Sales enablement
Tasks that involve Contract review

Example prompts

“objection handling,”
“rebuttal management,”
“sales rebuttals,”
“/objection-handler”

What it can do on your machine

Read from SKILL.md and the folder at commit 8e8d35c. It shows what the files ask for, not the result of running them.

Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md (its code samples are markdown).
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Objection Handler loads about 1.3k tokens when it runs. Until then it costs about 106 tokens; SKILL.md has 332 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it: ~106
When it runs · the whole SKILL.md, loaded when a task matches: ~1.3k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from revfactory/harness-100 at commit 8e8d35c, republished under its Apache-2.0 licence (© revfactory). 332 words, ~1,320 tokens.

Download SKILL.mdSave it as .claude/skills/objection-handler/SKILL.md (or your agent's skills folder).

name: objection-handler
description: A methodology for systematically classifying and responding to customer objections in B2B sales. Used for 'objection handling,' 'rebuttal management,' 'sales rebuttals,' 'price objections,' 'competitive comparison responses,' and 'budget constraint responses' when handling sales objections. Note: Legal advisory, contract drafting, and actual negotiation representation are outside the scope of this skill.

Objection Handler — Sales Objection Response Framework

A skill that enhances objection handling capabilities for followup-manager and proposal-writer.

Target Agents

followup-manager — Systematically handles customer objections during the follow-up process
proposal-writer — Includes pre-emptive objection responses in the proposal

Objection Classification System (BANT+C)

Budget

Objection	Response Strategy
"We don't have the budget"	1. Shift from cost to investment perspective 2. Quantify the cost of the current problem 3. Propose phased adoption
"It's too expensive"	1. TCO comparison (including competitors) 2. Present ROI 3. Break down pricing components
"This year's budget is already spent"	1. Help secure next year's budget 2. Propose free/low-cost pilot 3. Justify with cost-saving benefits

Authority

Objection	Response Strategy
"I'm not the decision-maker"	1. Request introduction to decision-maker 2. Provide materials to build an internal champion 3. Offer executive briefing
"Multiple departments need to agree"	1. Create department-specific value propositions 2. Provide internal presentation materials 3. Arrange multi-department meeting

Need

Objection	Response Strategy
"We don't need it right now"	1. Quantify the cost of latent problems 2. Share competitor adoption cases 3. Present market change scenarios
"Our current system is sufficient"	1. Current vs. future comparison 2. Identify hidden inefficiencies 3. Present next-generation requirements
"We have other priorities"	1. Show synergy with other projects 2. Propose lightweight parallel adoption 3. Reset the timing

Timeline

Objection	Response Strategy
"Not this year"	1. Calculate cost of delay 2. Propose phased adoption schedule 3. Start with preparation work only
"It takes too long"	1. Show quick wins first 2. Propose parallel execution schedule 3. Share comparable implementation timelines

Competition

Objection	Response Strategy
"The competitor is cheaper"	1. Feature-to-price comparison 2. Expose hidden costs 3. TCO including switching costs
"We're already working with another vendor"	1. Three differentiating points 2. Offer a pre-emptive PoC 3. Position as a second opinion
"The competitor has more references"	1. Focus on relevant industry cases 2. Offer direct customer introductions 3. Propose a pilot

LAER Response Framework

L - Listen
  "I understand that's a concern. Could you tell me more about that?"

A - Acknowledge
  "That makes perfect sense. Other customers have had the same concern initially."

E - Explore
  "Specifically, which aspect concerns you the most?"
  → Uncover the real reason behind the surface-level objection

R - Respond
  Present specific data, case studies, and solutions

Objection Severity Assessment

GREEN Soft Objection (Information gap)
  → Resolved by providing additional information
  → "Tell me more" = Signal of interest

YELLOW Medium Objection (Process/Timing)
  → Resolved by adjusting schedule/process
  → "Not now, but..." = Timing can be adjusted

RED Hard Objection (Fundamental mismatch)
  → Requires product changes or deal withdrawal
  → "It's not a fit for us" = Honest assessment needed

Pre-emptive Objection Handling

FAQ to include in the proposal proactively:

Q: "How long does implementation take?"
A: "Average N weeks, based on similarly sized customers. Includes phased milestones."

Q: "Does it integrate with our existing systems?"
A: "Supports API integration with major systems (SAP, Salesforce, etc.). Custom integration takes N weeks."

Q: "How do you handle data security?"
A: "ISO 27001 certified, SOC 2 Type II compliant, hosted in certified data centers."

Q: "What happens to our data if we cancel?"
A: "Full data export via CSV/API. Data retained for 90 days after contract termination."

Negotiation Strategy Matrix

            Customer Price Sensitivity
            Low              High
Customer  High │ Premium      │ Value Proof    │
Value          │ Full Package │ ROI Emphasis   │
Perception Low │ Educate+Demo │ Pilot/Discount │

Objection Response Script Template

markdown

### Objection: [Objection content]
**Classification**: [Budget/Authority/Need/Timeline/Competition]
**Severity**: [GREEN/YELLOW/RED]

**Immediate Response** (30 seconds):
"[Acknowledgment]. [Exploratory question]."

**Detailed Response** (2 minutes):
1. [Data/case study 1]
2. [Data/case study 2]
3. [Proposal/alternative]

**Follow-up Actions**:
- [Materials to send]
- [Next meeting agenda]

Files

Just SKILL.md in en/48-sales-enablement/.claude/skills/objection-handler of revfactory/harness-100.

Open the folder on GitHubat commit 8e8d35c

Compare with similar skills

Objection Handler next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Objection Handler compared with similar skills
Skill	Stars	Used in	Tokens	Auto-check	Licence	Repo updated
Objection Handler this skillrevfactory/harness-100	1.3k	—	~1.3k	Automated safety check: Pass	Apache-2.0	6 mo ago
Counter Proposal Generatorzubair-trabzada/ai-legal-claude	1.8k	—	~2.4k	Automated safety check: Pass	None	6 mo ago
Case Study BuilderBrianRWagner/ai-marketing-claude-code-skills	440	—	~1.8k	Automated safety check: Pass	None	6 mo ago
B2B Lead Generationminhnv0807/ai-business-skills	608	—	~1.2k	Automated safety check: Pass	MIT	25 days ago
Msp Technical WritingRTFM-IT-Services-LLC/msp-claude-skills	112	—	~2.9k	Automated safety check: Pass	Custom licence	5 days ago
Eol Internal Enablementdeanpeters/Product-Manager-Skills	7.2k	—	~3.1k	Automated safety check: Pass	Custom licence	1 mo ago

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Questions about Objection Handler

What does Objection Handler do?

A methodology for systematically classifying and responding to customer objections in B2B sales. Objection Handler is an agent skill from revfactory/harness-100. A methodology for systematically classifying and responding to customer objections in B2B sales.

When should I use Objection Handler?

Objection Handler fits situations like: tasks that involve Sales enablement; tasks that involve Contract review.

How do I install Objection Handler in Claude Code?

Run `npx skills add revfactory/harness-100 --skill objection-handler -a claude-code`. Or copy the skill folder (en/48-sales-enablement/.claude/skills/objection-handler in revfactory/harness-100) into .claude/skills/objection-handler in your project. Claude Code loads it when a task matches its description.

How do I install Objection Handler in Codex?

Run `npx skills add revfactory/harness-100 --skill objection-handler -a codex`. Or copy the skill folder (en/48-sales-enablement/.claude/skills/objection-handler in revfactory/harness-100) into .agents/skills/objection-handler in your project. Codex loads it when a task matches its description.

Can I use Objection Handler in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add revfactory/harness-100 --skill objection-handler -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/objection-handler, .gemini/skills/objection-handler, .github/skills/objection-handler and .opencode/skills/objection-handler in your project.

What does Objection Handler need to run?

SKILL.md names no scripts, command-line tools or credentials: Objection Handler is instructions for the agent only.

Does Objection Handler access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Objection Handler safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Objection Handler use?

Objection Handler is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Objection Handler use?

About 1.3k tokens (SKILL.md is roughly 5.3k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Objection Handler?

Skills that share tags, products or a category with Objection Handler: Counter Proposal Generator (zubair-trabzada/ai-legal-claude, 1.8k stars), Case Study Builder (BrianRWagner/ai-marketing-claude-code-skills, 440 stars), B2B Lead Generation (minhnv0807/ai-business-skills, 608 stars) and Msp Technical Writing (RTFM-IT-Services-LLC/msp-claude-skills, 112 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Objection Handler?

revfactory (a GitHub user) maintains it in revfactory/harness-100, which has 1,290 GitHub stars. The repository holds 464 skills in this directory. The repository was last updated on March 22, 2026.

Source: revfactory/harness-100 on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.

Install Objection Handler

Facts

At a glance

What it does

When your agent uses it

Example prompts

What it can do on your machine

Tool permissions

Runs code

Network

Credentials

Context cost

Safety

SKILL.md

Objection Handler — Sales Objection Response Framework

Target Agents

Objection Classification System (BANT+C)

Budget

Authority

Need

Timeline

Competition

LAER Response Framework

Objection Severity Assessment

Pre-emptive Objection Handling

Negotiation Strategy Matrix

Objection Response Script Template

Files

Compare with similar skills

Similar skills

More from revfactory/harness-100

Related

Questions about Objection Handler