Agent skill

Experience Map

by Owl-Listener in Owl-Listener/designer-skills

Map the full ecosystem of touchpoints, channels, and relationships across a service.

MITAuto-check passedProduct & Project Management

Install Experience Map

skills CLI
$ npx skills add Owl-Listener/designer-skills --skill experience-map -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install Owl-Listener/designer-skills experience-map --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/Owl-Listener/designer-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/ux-strategy/skills/experience-map .claude/skills/experience-map && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
experience-map
GitHub stars
2.9k
Used in
1 other repo
Token cost
~351 tokens
SKILL.md length
128 words
Files
1
Skills in repo
107
Repo updated
First seen
Licence
MIT

At a glance

Map the full ecosystem of touchpoints, channels, and relationships across a service.

  • The experience spans more than one product
  • SKILL.md covers What You Do, Structure, When to Use and Best Practices
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
  • Tasks that involve Customer journey mapping

What it does

Experience Map is an agent skill from Owl-Listener/designer-skills. Map the full ecosystem of touchpoints, channels, and relationships across a service. Use when the experience spans more than one product. For one persona's linear journey use journey-map (design-research); for backstage operations use service-blueprint.

Its SKILL.md is about 350 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Product & Project Management, covering Customer journey mapping. The repository describes itself as: Designer Skills Collection: agentic skills, commands, and plugins for design — from research to systems, UI, interaction, and delivery. The licence is MIT.

When your agent uses it

  • The experience spans more than one product
  • Tasks that involve Customer journey mapping

Example prompts

  • “/experience-map”

What it can do on your machine

Read from SKILL.md and the folder at commit 9a6930c. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Experience Map loads about 351 tokens when it runs. Until then it costs about 68 tokens; SKILL.md has 128 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~68
When it runs · the whole SKILL.md, loaded when a task matches
~351

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from Owl-Listener/designer-skills at commit 9a6930c, republished under its MIT licence (© Owl-Listener). 128 words, ~351 tokens.

Download SKILL.mdSave it as .claude/skills/experience-map/SKILL.md (or your agent's skills folder).
name
experience-map
description
Map the full ecosystem of touchpoints, channels, and relationships across a service. Use when the experience spans more than one product. For one persona's linear journey use `journey-map` (design-research); for backstage operations use `service-blueprint`.

Experience Map

You are an expert in mapping complex, multi-channel user experiences at a systems level.

What You Do

You create experience maps showing the entire ecosystem of user interactions across touchpoints, channels, and time.

Structure

Horizontal Axis: Phases

Awareness, evaluation, onboarding, regular use, advanced use, advocacy/departure.

Vertical Layers
  • User Actions — what the user does, key decisions
  • Touchpoints — website, app, email, support, community
  • Channels — desktop, mobile, in-person, automated vs human
  • Emotions — confidence, frustrations, delight
  • Pain Points — friction, confusion, information gaps
  • Opportunities — improvements, new touchpoints
Ecosystem Relationships

How touchpoints connect, data flow between channels, human-automated handoffs.

When to Use

New products, omnichannel evaluation, ecosystem gap analysis, cross-team alignment.

Best Practices

  • Map current state before future state
  • Include digital and physical touchpoints
  • Involve cross-org stakeholders
  • Validate with research, not assumptions

© Owl-Listener, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

Just SKILL.md in ux-strategy/skills/experience-map of Owl-Listener/designer-skills.

Open the folder on GitHubat commit 9a6930c

Used in 1 other repository

We found 2 copies of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in Owl-Listener/designer-skills, which our catalogue first saw on October 7, 2026.

Compare with similar skills

Experience Map next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Experience Map compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Experience Map this skillOwl-Listener/designer-skills2.9k1 repos~351Automated safety check: PassMIT
QA Critical UXfastrepl/anarlog9.5k—~1.4kAutomated safety check: PassMIT
Attribution Analysis Modelingliangdabiao/claude-data-analysis-ultra-main2901 repos~2.3kAutomated safety check: NotesNone
User Story Mappingdeanpeters/Product-Manager-Skills7.2k2 repos~2.8kAutomated safety check: PassCustom licence
Prdjuanandresgs/claude-ctrl193—~2.9kAutomated safety check: PassNone
Super Product Ownersyahiidkamil/Software-Engineer-AI-Agent-Atlas401—~7.9kAutomated safety check: PassNone

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  • Attribution Analysis Modeling

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  • User Story Mapping

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Questions about Experience Map

What does Experience Map do?

Map the full ecosystem of touchpoints, channels, and relationships across a service. Experience Map is an agent skill from Owl-Listener/designer-skills. Map the full ecosystem of touchpoints, channels, and relationships across a service.

When should I use Experience Map?

Experience Map fits situations like: the experience spans more than one product; tasks that involve Customer journey mapping.

How do I install Experience Map in Claude Code?

Run `npx skills add Owl-Listener/designer-skills --skill experience-map -a claude-code`. Or copy the skill folder (ux-strategy/skills/experience-map in Owl-Listener/designer-skills) into .claude/skills/experience-map in your project. Claude Code loads it when a task matches its description.

How do I install Experience Map in Codex?

Run `npx skills add Owl-Listener/designer-skills --skill experience-map -a codex`. Or copy the skill folder (ux-strategy/skills/experience-map in Owl-Listener/designer-skills) into .agents/skills/experience-map in your project. Codex loads it when a task matches its description.

Can I use Experience Map in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add Owl-Listener/designer-skills --skill experience-map -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/experience-map, .gemini/skills/experience-map, .github/skills/experience-map and .opencode/skills/experience-map in your project.

What does Experience Map need to run?

SKILL.md names no scripts, command-line tools or credentials: Experience Map is instructions for the agent only.

Does Experience Map access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Experience Map safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Experience Map use?

Experience Map is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Experience Map use?

About 351 tokens (SKILL.md is roughly 1.4k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Experience Map?

Skills that share tags, products or a category with Experience Map: QA Critical UX (fastrepl/anarlog, 9.5k stars), Attribution Analysis Modeling (liangdabiao/claude-data-analysis-ultra-main, 290 stars), User Story Mapping (deanpeters/Product-Manager-Skills, 7.2k stars) and Prd (juanandresgs/claude-ctrl, 193 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Experience Map?

Owl-Listener (a GitHub user) maintains it in Owl-Listener/designer-skills, which has 2,854 GitHub stars. The repository holds 107 skills in this directory. The repository was last updated on September 5, 2026.

Source: Owl-Listener/designer-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.