Product Discovery
majiayu000/spellbook
Product discovery and market research expert. An agent skill from majiayu000/spellbook.
A skill your agent uses when the user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper, JTBD, layered persona, internal monologue, pain map…
Install 09 Customer Insight Global
$ npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install minhnv0807/ai-business-skills 09-customer-insight-global --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/minhnv0807/ai-business-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/en/09-customer-insight-global .claude/skills/09-customer-insight-global && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "09-customer-insight-global" agent skill from https://github.com/minhnv0807/ai-business-skills/tree/master/skills/en/09-customer-insight-global into .claude/skills/09-customer-insight-global/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "09-customer-insight-global", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/minhnv0807/ai-business-skills/tree/master/skills/en/09-customer-insight-globalType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install minhnv0807/ai-business-skills 09-customer-insight-global --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/minhnv0807/ai-business-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/en/09-customer-insight-global .agents/skills/09-customer-insight-global && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "09-customer-insight-global" agent skill from https://github.com/minhnv0807/ai-business-skills/tree/master/skills/en/09-customer-insight-global into .agents/skills/09-customer-insight-global/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "09-customer-insight-global", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install minhnv0807/ai-business-skills 09-customer-insight-global --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/minhnv0807/ai-business-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/en/09-customer-insight-global .cursor/skills/09-customer-insight-global && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "09-customer-insight-global" agent skill from https://github.com/minhnv0807/ai-business-skills/tree/master/skills/en/09-customer-insight-global into .cursor/skills/09-customer-insight-global/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "09-customer-insight-global", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/minhnv0807/ai-business-skills.git --path skills/en/09-customer-insight-global--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install minhnv0807/ai-business-skills 09-customer-insight-global --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/minhnv0807/ai-business-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/en/09-customer-insight-global .gemini/skills/09-customer-insight-global && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "09-customer-insight-global" agent skill from https://github.com/minhnv0807/ai-business-skills/tree/master/skills/en/09-customer-insight-global into .gemini/skills/09-customer-insight-global/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "09-customer-insight-global", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install minhnv0807/ai-business-skills 09-customer-insight-globalInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/minhnv0807/ai-business-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/en/09-customer-insight-global .github/skills/09-customer-insight-global && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "09-customer-insight-global" agent skill from https://github.com/minhnv0807/ai-business-skills/tree/master/skills/en/09-customer-insight-global into .github/skills/09-customer-insight-global/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "09-customer-insight-global", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install minhnv0807/ai-business-skills 09-customer-insight-global --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/minhnv0807/ai-business-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/en/09-customer-insight-global .opencode/skills/09-customer-insight-global && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "09-customer-insight-global" agent skill from https://github.com/minhnv0807/ai-business-skills/tree/master/skills/en/09-customer-insight-global into .opencode/skills/09-customer-insight-global/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "09-customer-insight-global", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
09-customer-insight-global- GitHub stars
- 609
- Token cost
- ~3.6k tokens
- SKILL.md length
- 1,524 words
- Files
- 1
- Skills in repo
- 142
- Repo updated
- First seen
- Licence
- MIT
At a glance
A skill your agent uses when the user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper, JTBD, layered persona, internal monologue, pain map…
- Works in 4 steps: Awareness (They don't know they need it… → Consideration (They are comparing) → Conversion (What pushes them to buy) → …
- The user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper
- SKILL.md covers Information Gathering, Consumer vs Shopper Distinction, 4-Stage Insight Framework and Jobs To Be Done (JTBD), plus 7 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
09 Customer Insight Global is an agent skill from minhnv0807/ai-business-skills. Use when the user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper, JTBD, layered persona, internal monologue, pain map, objection list, journey map, and a customer language bank pulled from real reviews and DMs. Trigger on 'customer insight', 'buyer persona', 'who is my customer', 'what do they actually want', 'jobs to be done', 'why do they hesitate before buying'. Also use when the user cannot explain who the product is for. Not for — intake questions when…
Its SKILL.md is about 3.6k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
It sits in Product & Project Management, covering User stories, Customer journey mapping and Copywriting. The repository describes itself as: 138 bilingual AI marketing skills (69 VN + 69 Global) for Claude Code, OpenCode, Codex, VS Code. Four role SOP packs — content, design, performance, leader ops — plus strategy… The licence is MIT.
When your agent uses it
- The user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper
- Layered persona
- Internal monologue
- A customer language bank pulled from real reviews and DMs
Example prompts
- “customer insight”
- “buyer persona”
- “who is my customer”
- “/09-customer-insight-global”
Workflow steps
4 steps, taken from the step headings in SKILL.md.
What it can do on your machine
Read from SKILL.md and the folder at commit 0360adc. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
09 Customer Insight Global loads about 3.6k tokens when it runs. Until then it costs about 183 tokens; SKILL.md has 1,524 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from minhnv0807/ai-business-skills at commit 0360adc, republished under its MIT licence (© minhnv0807). 1,524 words, ~3,620 tokens.
Download SKILL.mdSave it as
.claude/skills/09-customer-insight-global/SKILL.md (or your agent's skills folder).- name
- 09-customer-insight-global
- description
- Use when the user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper, JTBD, layered persona, internal monologue, pain map, objection list, journey map, and a customer language bank pulled from real reviews and DMs. Trigger on 'customer insight', 'buyer persona', 'who is my customer', 'what do they actually want', 'jobs to be done', 'why do they hesitate before buying'. Also use when the user cannot explain who the product is for. Not for — intake questions when an agency signs a new client, see `20-client-intake-brief-global`; paid audience targeting setup, see `51-audience-research-global`; competitor study, see `08-competitor-research-global`.
- metadata.version
- 2.5.1
- metadata.category
- strategy
- metadata.language
- en
- triggers
- customer insight, buyer persona, customer profile, audience research, persona, customer journey, JTBD, jobs to be done
- output
- A .md file with detailed personas, insights across 4 funnel stages, JTBD framework, customer journey map, and behavioral segmentation
- related
- 08-competitor-research-global, 00-marketing-plan-global, 05-ad-copy-global, 02-campaign-brief-global, 04-video-script-global
Customer Insight (Global)
Information Gathering
Ask up to 4 questions before starting:
- What is your product / service? (Industry, price tier, market geography)
- Who are your current customers? (Gender, age range, typical price point, channels they discover you)
- Do you have customer data? (CRM data, comments/inbox, reviews, surveys — share if available)
- What's the goal of this insight work? (Content writing? Ad targeting? Repositioning? New product launch? Service improvement?)
Consumer vs Shopper Distinction
The buyer is not always the user, and the user is not always the decision-maker:
| Consumer (User) | Shopper (Buyer) | |
|---|---|---|
| Definition | Person who actually uses the product/service | Person who pays for it |
| Cares about | Experience, results, feelings | Price, convenience, value-for-money |
| Decides based on | "Will this work for me?" | "Is this worth the cost?" |
| Example (Skincare) | The person whose skin gets treated | Their partner / parent paying |
| Example (Course) | Student | Parent paying tuition |
| Example (Kids' toys) | The child | The parents |
| Example (B2B SaaS) | End-user employee | Manager / Procurement |
Identification Questions
- Are Consumer and Shopper the same person?
- If different: who influences the purchase decision? Who shapes the experience?
- Which audience should content target? (Often both — but with different angles)
4-Stage Insight Framework
Each funnel stage produces a different kind of insight:
Stage 1 — Awareness (They don't know they need it yet)
| Element | Detail |
|---|---|
| State | Problem unrecognized, or aware but no solution sought |
| Internal question | "Isn't everyone like this?" / "Should I do something about it?" |
| Barrier | Problem feels normal, no trigger to act |
| Content needed | Pain triggers, education, problem framing |
| Effective channels | TikTok (reach), Instagram Reels, YouTube Shorts, blog SEO |
| Example insight | "They notice their skin is worse but blame the weather — never think 'skincare routine'." |
Stage 2 — Consideration (They are comparing)
| Element | Detail |
|---|---|
| State | Problem accepted, evaluating options |
| Internal question | "Which is better?" / "Is this worth it?" / "Who has tried it?" |
| Barrier | Too many options, fear of wrong choice, missing info |
| Content needed | Comparisons, reviews, case studies, process explainers, FAQs |
| Effective channels | Google Search, YouTube reviews, communities (Reddit, Discord, niche forums), email |
| Example insight | "They read 5 reviews but still hesitate — because they fear being upsold by a sales rep." |
Stage 3 — Conversion (What pushes them to buy)
| Element | Detail |
|---|---|
| State | Decision made, needs final nudge |
| Internal question | "Buy now or wait?" / "Any deals?" / "Where do I order?" |
| Barrier | Cost concerns, regret risk, complex checkout |
| Content needed | Offers, urgency, strong social proof, clear CTA, friction removal |
| Effective channels | Messenger/WhatsApp 1:1, landing pages, retargeting ads |
| Example insight | "They are ready to buy but need spousal sign-off — send them shareable info to forward." |
Stage 4 — Retention (Why they come back, or don't)
| Element | Detail |
|---|---|
| State | Has bought/used — deciding whether to return |
| Internal question | "Is it worth continuing?" / "Is something better out there?" / "Anything new?" |
| Barrier | Forgetting, no reason to return, mediocre last experience |
| Content needed | Follow-ups, exclusive value, loyalty program |
| Effective channels | Email nurture, SMS, in-app, VIP community |
| Example insight | "They liked the service but don't return because nobody reminds them — they need a reason, not just a discount." |
Jobs To Be Done (JTBD)
Customers don't buy products — they "hire" them to get a "job" done.
3 Layers of JTBD
| Layer | Definition | Question | Example (Skincare) | Example (Marketing course) |
|---|---|---|---|---|
| Functional | Practical task to complete | "What do they need to do?" | Clear acne, cleanse skin | Learn how to run paid ads |
| Emotional | Desired feeling | "How do they want to feel?" | Confident, well-cared-for | Calm, not afraid of mistakes |
| Social | Image they want to project | "How do they want to be seen?" | Beautiful, professional | Skilled, modern, successful |
JTBD Template
When [situation / context],
I want to [action / solution],
so I can [desired outcome],
and feel [emotional reward].Examples:
- "When my skin breaks out before a big meeting, I want to find a fast professional treatment, so I can feel confident presenting, and feel professional."
- "When I don't know how to run profitable ads, I want to learn from someone who has done it, so I can manage campaigns myself, and feel independent from agencies."
- "When my Shopify store has traffic but no sales, I want to understand why visitors don't convert, so I can fix the leak, and feel in control of my business."
Persona Builder
Customer Persona Template
Persona: [Representative Name]
Demographics
| Element | Value |
|---|---|
| Gender | |
| Age range | |
| Location | |
| Occupation | |
| Income / month | |
| Family status | |
| Education |
Psychographics
| Element | Value |
|---|---|
| Core values | [What do they value most?] |
| Fears | [What scares them when buying?] |
| Aspirations | [What do they want to achieve?] |
| Beliefs | [What do they trust? What do they doubt?] |
| Lifestyle | [Describe in one sentence] |
Behaviors
| Element | Value |
|---|---|
| Primary info channel | [TikTok? Google? Friends? YouTube?] |
| Online time | [Morning / Lunch / Evening? How long?] |
| Shopping habits | [Online/Offline? Compare before buying?] |
| Trusted sources | [Reviews? Influencers? Friends? Experts?] |
| Purchase barriers | [Price? Time? Risk? Lack of info?] |
| Post-purchase behavior | [Reviews? Refers others? Silent? Complains?] |
Media Consumption
| Channel | Usage level | Preferred content |
|---|---|---|
| TikTok | High / Med / Low / None | |
| YouTube | ||
| Twitter / X | ||
| Google Search | ||
| Email newsletters | ||
| Podcasts |
Customer Journey Map
Journey Template
| Stage | Touchpoint | Behavior | Thoughts | Feelings | Barriers | Opportunities |
|---|---|---|---|---|---|---|
| Awareness | [Sees ad? Reads article? Friend mention?] | |||||
| Research | [Google search? Watches review? Visits site?] | |||||
| Consideration | [Compares competitors? Asks community?] | |||||
| Decision | [Messages? Calls? Books?] | |||||
| Purchase / Use | [Visits store? Pays online? First experience?] | |||||
| Post-purchase | [Satisfied? Reviews? Returns? Refers?] |
Moments of Truth
| Moment | Description | Your action |
|---|---|---|
| Zero Moment (ZMOT) | Customer searches/asks before contacting you | SEO, third-party reviews, educational content |
| First Moment (FMOT) | First impression of product/service | Imagery, packaging, website UI, channel profile |
| Second Moment (SMOT) | Real experience while using | Service quality, processes, staff attitude |
| Ultimate Moment (UMOT) | Customer shares their experience | Encourage reviews, referrals, UGC |
Insight Validation
Not every observation is an insight. A real insight must pass 3 tests:
Show full SKILL.md (608 more words)Show less
The 3-Criteria Test
| Criterion | Validation question | Pass / Fail |
|---|---|---|
| TRUE | Is this grounded in real data/observation, not assumption? | |
| TENSION | Is there a contradiction, dilemma, or unresolved need? | |
| ACTIONABLE | Can you build content, product, or strategy from it? |
Validation Examples
| Observation | TRUE? | TENSION? | ACTIONABLE? | Insight? |
|---|---|---|---|---|
| "Women 25–35 like skincare" | Yes, but generic | No tension | Not specific | NO — too general |
| "They know their skin worsens but blame weather, not their routine" | Yes — seen in comments | Yes — gap between awareness and action | Yes — educational content can shift mindset | YES — strong insight |
| "They want to try the spa but fear high-pressure upsells" | Yes — reviews and DMs | Yes — desire vs loss-of-control fear | Yes — no-upsell pledge, transparent pricing | YES — strong insight |
Internal Monologue (What they think but don't say)
Customers rarely say what they actually think. This section captures the inner voice:
Internal Monologue Template
| Stage | What they say | What they actually think | What it means for you |
|---|---|---|---|
| Awareness | "It's fine, normal" | "Why does everyone else look better? Is something wrong with me?" | Soft pain triggers, no pressure |
| Consideration | "Let me look around" | "Too many options. Hard to tell legit from scam — afraid to choose wrong" | Honest comparisons, not bragging |
| Conversion | "Let me think about it" | "I want it but I'm scared — afraid of wasting money or not seeing results" | Risk reduction: trial, guarantee, real reviews |
| Post-purchase | "It's okay" | "Should I keep going? Nobody has even checked in on me" | Follow-up, after-care, retention offers |
Sources for Capturing Internal Monologue
| Source | How to extract |
|---|---|
| Comments on competitor posts | Read questions, complaints, praise — especially long comments |
| Your DMs / inbox | Most-repeated question = biggest worry |
| Reviews (Google, Trustpilot, Amazon, app stores) | 3-star reviews are most valuable — mixed praise + criticism |
| Industry communities (Reddit, niche forums, Discord) | Opinion threads, vent threads, comparison threads |
| Past-customer surveys | Open question: "What made you hesitate before buying?" |
| Sales call recordings | Listen for objections, hesitations, repeated phrases |
Behavioral Segmentation
Move beyond demographics — segment by actual behavior:
6 Segmentation Dimensions
| Dimension | Categories | Example segments |
|---|---|---|
| Purchase frequency | One-time / Repeat / Frequent | Trial buyers vs Regulars vs VIPs |
| Order value | Low / Mid / High | Budget vs Premium spenders |
| Acquisition channel | Organic / Paid / Referral | TikTok-found vs Word-of-mouth |
| Engagement behavior | View / Like / Comment / Buy | Lurkers vs Loyal fans |
| Lifecycle stage | New / Active / Lapsed / Returning | New vs Churned vs Win-back |
| Loyalty level | Price-driven / Loyal / Advocate | Discount-seekers vs Brand-loyal |
Behavioral Segment Action Table
| Segment | Traits | Best content | Channels | Offers |
|---|---|---|---|---|
| New (no purchase yet) | Just discovered, researching | TOFU: education, social proof | TikTok, Instagram, Google | Trial, sample |
| First-time buyer | Tried once, no return yet | MOFU: added value, case studies | Email, SMS | Second-purchase offer |
| Repeat buyer (2+) | Satisfied, building habit | Retention: exclusives, VIP perks | Email, community | Loyalty tier |
| VIP (5+ purchases) | Loyal, ready to refer | Referral: bring-a-friend programs | 1:1, events, VIP group | Referral bonus |
| Churned | Bought before, now silent | Win-back: reason for absence + special offer | Email, SMS | Comeback offer |
Cross-reference
- Need competitor targeting analysis? → Use
08-competitor-research-global - Writing content from insight? → Use
05-ad-copy-globalor04-video-script-global - Mapping full customer journey? → Use
02-campaign-brief-global - Calculating budget by segment? → Use
10-reverse-kpi-calc-global - Building overall strategy? → Use
00-marketing-plan-global
Quality Checklist
Before delivering the insight report, verify:
- Consumer vs Shopper separated — if different, each has its own strategy
- Insights cover all 4 stages (Awareness, Consideration, Conversion, Retention)
- JTBD covers all 3 layers: Functional, Emotional, Social
- Persona has all 4 sections: Demographics, Psychographics, Behaviors, Media Consumption
- Customer Journey has touchpoints, emotions, and concrete barriers — not generic
- Every insight passed the 3-criteria test: TRUE, TENSION, ACTIONABLE
- Internal Monologue is grounded in real sources (comments, DMs, reviews) — not imagined
- Behavioral segmentation moves beyond demographics — each segment has a specific action
- No assumptions without backing — every conclusion sourced or evidenced
- Output drives concrete actions (content, ads, product), not just description
© minhnv0807, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in skills/en/09-customer-insight-global of minhnv0807/ai-business-skills.
Open the folder on GitHubat commit 0360adc
Compare with similar skills
09 Customer Insight Global next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| 09 Customer Insight Global this skillminhnv0807/ai-business-skills | 609 | — | ~3.6k | Automated safety check: Pass | MIT | |
| Product Discoverymajiayu000/spellbook | 287 | — | ~3.3k | Automated safety check: Pass | MIT | |
| Developer Docs Audience Researchhashgraph-online/awesome-codex-plugins | 1.3k | — | ~913 | Automated safety check: Pass | MIT | |
| User Story Mappingdeanpeters/Product-Manager-Skills | 7.2k | 2 repos | ~2.8k | Automated safety check: Pass | Custom licence | |
| Vibe ResearchKhazP/vibe-coding-prompt-template | 3.1k | — | ~473 | Automated safety check: Pass | MIT | |
| Product Competitive AnalysisFokkyp/claude-skills | 226 | — | ~1.2k | Automated safety check: Pass | None |
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All 142 skills in this repoDesign Master
minhnv0807/ai-business-skills
Handles eight kinds of marketing visual requests, from logos and campaign key visuals to infographics and quote graphics, by generating images or writing paste-ready prompts.
Offer Design
minhnv0807/ai-business-skills
Designs or repairs what a business sells, covering the promise, value stack, bonuses, guarantee, honest scarcity and a tiered ladder, rather than price or copy.
Global SEO Growth
minhnv0807/ai-business-skills
Covers six SEO layers for a website: crawl and index audit, local SEO, search-intent content, AI search visibility, schema markup and backlink or directory distribution.
B2B Lead Generation
minhnv0807/ai-business-skills
Plans B2B pipeline work from ICP definition and prospecting through lead scoring, outbound sequences, sales assets and MQL to SQL handoff, aiming at qualified pipeline.
Community Seeding Plan
minhnv0807/ai-business-skills
Plans honest participation in outside communities such as Reddit, Discord and Facebook Groups, with a rules-based community list, roster, posts, replies and calendar.
Ad Conversion Tracking Setup
minhnv0807/ai-business-skills
Sets up and verifies conversion tracking before ad spend: Meta Pixel and CAPI, Google Ads, GA4, TikTok, server-side GTM, consent mode, UTMs and a pre-launch checklist.
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Questions about 09 Customer Insight Global
What does 09 Customer Insight Global do?
A skill your agent uses when the user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper, JTBD, layered persona, internal monologue, pain map…. 09 Customer Insight Global is an agent skill from minhnv0807/ai-business-skills. Use when the user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper, JTBD, layered persona, internal monologue, pain map, objection list, journey map, and a customer language bank pulled from real reviews and DMs.
When should I use 09 Customer Insight Global?
09 Customer Insight Global fits situations like: the user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper; layered persona; internal monologue; A customer language bank pulled from real reviews and DMs.
How do I install 09 Customer Insight Global in Claude Code?
Run `npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a claude-code`. Or copy the skill folder (skills/en/09-customer-insight-global in minhnv0807/ai-business-skills) into .claude/skills/09-customer-insight-global in your project. Claude Code loads it when a task matches its description.
How do I install 09 Customer Insight Global in Codex?
Run `npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a codex`. Or copy the skill folder (skills/en/09-customer-insight-global in minhnv0807/ai-business-skills) into .agents/skills/09-customer-insight-global in your project. Codex loads it when a task matches its description.
Can I use 09 Customer Insight Global in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add minhnv0807/ai-business-skills --skill 09-customer-insight-global -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/09-customer-insight-global, .gemini/skills/09-customer-insight-global, .github/skills/09-customer-insight-global and .opencode/skills/09-customer-insight-global in your project.
What does 09 Customer Insight Global need to run?
SKILL.md names no scripts, command-line tools or credentials: 09 Customer Insight Global is instructions for the agent only.
Does 09 Customer Insight Global access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is 09 Customer Insight Global safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does 09 Customer Insight Global use?
09 Customer Insight Global is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does 09 Customer Insight Global use?
About 3.6k tokens (SKILL.md is roughly 14k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to 09 Customer Insight Global?
Skills that share tags, products or a category with 09 Customer Insight Global: Product Discovery (majiayu000/spellbook, 287 stars), Developer Docs Audience Research (hashgraph-online/awesome-codex-plugins, 1.3k stars), User Story Mapping (deanpeters/Product-Manager-Skills, 7.2k stars) and Vibe Research (KhazP/vibe-coding-prompt-template, 3.1k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains 09 Customer Insight Global?
minhnv0807 (a GitHub user) maintains it in minhnv0807/ai-business-skills, which has 609 GitHub stars. The repository holds 142 skills in this directory. The repository was last updated on September 12, 2026.
Source: minhnv0807/ai-business-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.