Signals Scout Customer Analytics
PostHog/posthog
Signals scout for PostHog Customer analytics (Accounts). An agent skill from PostHog/posthog.
A skill your agent uses when consolidating product usage, health, and sentiment signals for lifecycle programs.
Apache-2.0Auto-check passed
Install Customer Insights
$ npx skills add gtmagents/gtm-agents --skill customer-insights -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install gtmagents/gtm-agents customer-insights --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/gtmagents/gtm-agents.git skills-src && mkdir -p .claude/skills && cp -r skills-src/plugins/customer-marketing/skills/customer-insights .claude/skills/customer-insights && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "customer-insights" agent skill from https://github.com/gtmagents/gtm-agents/tree/main/plugins/customer-marketing/skills/customer-insights into .claude/skills/customer-insights/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-insights", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/gtmagents/gtm-agents/tree/main/plugins/customer-marketing/skills/customer-insightsType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add gtmagents/gtm-agents --skill customer-insights -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install gtmagents/gtm-agents customer-insights --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/gtmagents/gtm-agents.git skills-src && mkdir -p .agents/skills && cp -r skills-src/plugins/customer-marketing/skills/customer-insights .agents/skills/customer-insights && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "customer-insights" agent skill from https://github.com/gtmagents/gtm-agents/tree/main/plugins/customer-marketing/skills/customer-insights into .agents/skills/customer-insights/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-insights", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add gtmagents/gtm-agents --skill customer-insights -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install gtmagents/gtm-agents customer-insights --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/gtmagents/gtm-agents.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/plugins/customer-marketing/skills/customer-insights .cursor/skills/customer-insights && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "customer-insights" agent skill from https://github.com/gtmagents/gtm-agents/tree/main/plugins/customer-marketing/skills/customer-insights into .cursor/skills/customer-insights/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-insights", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/gtmagents/gtm-agents.git --path plugins/customer-marketing/skills/customer-insights--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add gtmagents/gtm-agents --skill customer-insights -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install gtmagents/gtm-agents customer-insights --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/gtmagents/gtm-agents.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/plugins/customer-marketing/skills/customer-insights .gemini/skills/customer-insights && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "customer-insights" agent skill from https://github.com/gtmagents/gtm-agents/tree/main/plugins/customer-marketing/skills/customer-insights into .gemini/skills/customer-insights/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-insights", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install gtmagents/gtm-agents customer-insightsInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add gtmagents/gtm-agents --skill customer-insights -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/gtmagents/gtm-agents.git skills-src && mkdir -p .github/skills && cp -r skills-src/plugins/customer-marketing/skills/customer-insights .github/skills/customer-insights && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "customer-insights" agent skill from https://github.com/gtmagents/gtm-agents/tree/main/plugins/customer-marketing/skills/customer-insights into .github/skills/customer-insights/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-insights", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add gtmagents/gtm-agents --skill customer-insights -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install gtmagents/gtm-agents customer-insights --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/gtmagents/gtm-agents.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/plugins/customer-marketing/skills/customer-insights .opencode/skills/customer-insights && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "customer-insights" agent skill from https://github.com/gtmagents/gtm-agents/tree/main/plugins/customer-marketing/skills/customer-insights into .opencode/skills/customer-insights/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-insights", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
customer-insights- GitHub stars
- 414
- Used in
- 1 other repo
- Token cost
- ~314 tokens
- SKILL.md length
- 134 words
- Files
- 1
- Skills in repo
- 121
- Repo updated
- First seen
- Licence
- Apache-2.0
At a glance
A skill your agent uses when consolidating product usage, health, and sentiment signals for lifecycle programs.
- Works in 5 steps: Signals Stack – product usage,… → Data Plumbing – define sources… → Normalization – align account/user IDs,… → …
- Consolidating product usage
- SKILL.md covers When to Use, Framework, Templates and Tips
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
Customer Insights is an agent skill from gtmagents/gtm-agents. Use when consolidating product usage, health, and sentiment signals for lifecycle programs.
Its SKILL.md is about 310 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
The repository describes itself as: Production-ready collection of GTM agents and specialized skills for claude code. Covers sales, marketing, customer success, and revenue operations workflows. The licence is Apache-2.0.
When your agent uses it
- Consolidating product usage
- Sentiment signals for lifecycle programs
Example prompts
- “/customer-insights”
Workflow steps
5 steps, taken from the first numbered list in SKILL.md.
- Signals Stack – product usage, engagement, sentiment, commercial, health composite.
- Data Plumbing – define sources (warehouse, product analytics, CS tools) and refresh cadence.
- Normalization – align account/user IDs, tag personas/verticals.
- Insight Delivery – dashboards + alerts to lifecycle, CS, product teams.
- Closed Loop – track outcomes (expansion booked, churn prevented, advocacy activated).
What it can do on your machine
Read from SKILL.md and the folder at commit 78e0419. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Customer Insights loads about 314 tokens when it runs. Until then it costs about 27 tokens; SKILL.md has 134 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from gtmagents/gtm-agents at commit 78e0419, republished under its Apache-2.0 licence (© gtmagents). 134 words, ~314 tokens.
Download SKILL.mdSave it as
.claude/skills/customer-insights/SKILL.md (or your agent's skills folder).- name
- customer-insights
- description
- Use when consolidating product usage, health, and sentiment signals for lifecycle programs.
Customer Insights & Telemetry Skill
When to Use
- Building segment-specific lifecycle journeys.
- Prioritizing accounts for adoption help, expansion offers, or advocacy invites.
- Diagnosing churn/retention risks and surfacing insights to CS + product.
Framework
- Signals Stack – product usage, engagement, sentiment, commercial, health composite.
- Data Plumbing – define sources (warehouse, product analytics, CS tools) and refresh cadence.
- Normalization – align account/user IDs, tag personas/verticals.
- Insight Delivery – dashboards + alerts to lifecycle, CS, product teams.
- Closed Loop – track outcomes (expansion booked, churn prevented, advocacy activated).
Templates
- Health score schema (dimensions, weight, threshold, owner).
- Insight brief (observation, impact, recommended play, owner, due date).
- Data dictionary for lifecycle dashboards.
Tips
- Keep manual notes from CSMs in sync with telemetry to avoid blind spots.
- Tag signals by persona/vertical for more precise plays.
- Automate distribution via Slack/email alerts tied to triggers.
© gtmagents, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in plugins/customer-marketing/skills/customer-insights of gtmagents/gtm-agents.
Open the folder on GitHubat commit 78e0419
Used in 1 other repository
We found 1 copy of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in gtmagents/gtm-agents, which our catalogue first saw on October 7, 2026.
Compare with similar skills
Customer Insights next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Customer Insights this skillgtmagents/gtm-agents | 414 | 1 repos | ~314 | Automated safety check: Pass | Apache-2.0 | |
| Signals Scout Customer AnalyticsPostHog/posthog | 40k | — | ~5.5k | Automated safety check: Pass | Custom licence | |
| Signals Scout Health ChecksPostHog/posthog | 40k | — | ~5.8k | Automated safety check: Pass | Custom licence | |
| Signals Scout Insight AlertsPostHog/posthog | 40k | — | ~3.8k | Automated safety check: Pass | Custom licence | |
| Signals Scout Customer Analytics Billing And UsagePostHog/posthog | 40k | — | ~5.5k | Automated safety check: Pass | Custom licence | |
| SignalsPostHog/posthog | 40k | — | ~4.3k | Automated safety check: Pass | Custom licence |
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Questions about Customer Insights
What does Customer Insights do?
A skill your agent uses when consolidating product usage, health, and sentiment signals for lifecycle programs. Customer Insights is an agent skill from gtmagents/gtm-agents. Use when consolidating product usage, health, and sentiment signals for lifecycle programs.
When should I use Customer Insights?
Customer Insights fits situations like: consolidating product usage; sentiment signals for lifecycle programs.
How do I install Customer Insights in Claude Code?
Run `npx skills add gtmagents/gtm-agents --skill customer-insights -a claude-code`. Or copy the skill folder (plugins/customer-marketing/skills/customer-insights in gtmagents/gtm-agents) into .claude/skills/customer-insights in your project. Claude Code loads it when a task matches its description.
How do I install Customer Insights in Codex?
Run `npx skills add gtmagents/gtm-agents --skill customer-insights -a codex`. Or copy the skill folder (plugins/customer-marketing/skills/customer-insights in gtmagents/gtm-agents) into .agents/skills/customer-insights in your project. Codex loads it when a task matches its description.
Can I use Customer Insights in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add gtmagents/gtm-agents --skill customer-insights -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/customer-insights, .gemini/skills/customer-insights, .github/skills/customer-insights and .opencode/skills/customer-insights in your project.
What does Customer Insights need to run?
SKILL.md names no scripts, command-line tools or credentials: Customer Insights is instructions for the agent only.
Does Customer Insights access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Customer Insights safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Customer Insights use?
Customer Insights is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Customer Insights use?
About 314 tokens (SKILL.md is roughly 1.3k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Customer Insights?
Skills that share tags, products or a category with Customer Insights: Signals Scout Customer Analytics (PostHog/posthog, 40k stars), Signals Scout Health Checks (PostHog/posthog, 40k stars), Signals Scout Insight Alerts (PostHog/posthog, 40k stars) and Signals Scout Customer Analytics Billing And Usage (PostHog/posthog, 40k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Customer Insights?
gtmagents (a GitHub user) maintains it in gtmagents/gtm-agents, which has 414 GitHub stars. The repository holds 121 skills in this directory. The repository was last updated on April 3, 2026.
Source: gtmagents/gtm-agents on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.