Siftrank
noperator/siftrank
Find needles in haystacks with SiftRank. An agent skill from noperator/siftrank.
Triagem e priorização de ticket ou problema de suporte. An agent skill from evolution-foundation/evo-nexus.
Install Cs Ticket Triage
$ npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install evolution-foundation/evo-nexus cs-ticket-triage --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/evolution-foundation/evo-nexus.git skills-src && mkdir -p .claude/skills && cp -r skills-src/.claude/skills/cs-ticket-triage .claude/skills/cs-ticket-triage && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "cs-ticket-triage" agent skill from https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-ticket-triage into .claude/skills/cs-ticket-triage/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "cs-ticket-triage", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-ticket-triageType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install evolution-foundation/evo-nexus cs-ticket-triage --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/evolution-foundation/evo-nexus.git skills-src && mkdir -p .agents/skills && cp -r skills-src/.claude/skills/cs-ticket-triage .agents/skills/cs-ticket-triage && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "cs-ticket-triage" agent skill from https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-ticket-triage into .agents/skills/cs-ticket-triage/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "cs-ticket-triage", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install evolution-foundation/evo-nexus cs-ticket-triage --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/evolution-foundation/evo-nexus.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/.claude/skills/cs-ticket-triage .cursor/skills/cs-ticket-triage && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "cs-ticket-triage" agent skill from https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-ticket-triage into .cursor/skills/cs-ticket-triage/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "cs-ticket-triage", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/evolution-foundation/evo-nexus.git --path .claude/skills/cs-ticket-triage--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install evolution-foundation/evo-nexus cs-ticket-triage --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/evolution-foundation/evo-nexus.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/.claude/skills/cs-ticket-triage .gemini/skills/cs-ticket-triage && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "cs-ticket-triage" agent skill from https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-ticket-triage into .gemini/skills/cs-ticket-triage/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "cs-ticket-triage", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install evolution-foundation/evo-nexus cs-ticket-triageInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/evolution-foundation/evo-nexus.git skills-src && mkdir -p .github/skills && cp -r skills-src/.claude/skills/cs-ticket-triage .github/skills/cs-ticket-triage && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "cs-ticket-triage" agent skill from https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-ticket-triage into .github/skills/cs-ticket-triage/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "cs-ticket-triage", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install evolution-foundation/evo-nexus cs-ticket-triage --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/evolution-foundation/evo-nexus.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/.claude/skills/cs-ticket-triage .opencode/skills/cs-ticket-triage && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "cs-ticket-triage" agent skill from https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-ticket-triage into .opencode/skills/cs-ticket-triage/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "cs-ticket-triage", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
cs-ticket-triage- GitHub stars
- 545
- Token cost
- ~3.1k tokens
- SKILL.md length
- 1,205 words
- Files
- 1
- Skills in repo
- 117
- Repo updated
- First seen
- Licence
- Custom licence
At a glance
Triagem e priorização de ticket ou problema de suporte. An agent skill from evolution-foundation/evo-nexus.
- Works in 6 steps: Parse do Problema → Categorizar e Priorizar → Verificar Duplicatas e Problemas… → …
- A new ticket comes in and needs categorization
- SKILL.md covers Usage, Workflow, Taxonomia de Categorias and Framework de Prioridade, plus 4 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
Cs Ticket Triage is an agent skill from evolution-foundation/evo-nexus. Triagem e priorização de ticket ou problema de suporte. Use ao receber um novo ticket que precisa de categorização, atribuição de prioridade P1-P4, decisão sobre qual time deve tratar, ou verificação de duplicidade antes de encaminhar. / Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.
Its SKILL.md is about 3.1k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
It sits in Sales & Support, covering Customer support. The repository describes itself as: The open source operating system for AI-powered businesses.
When your agent uses it
- A new ticket comes in and needs categorization
- Assigning P1-P4 priority
- Deciding which team should handle it
- Checking whether its a duplicate
Example prompts
- “/cs-ticket-triage”
Workflow steps
6 steps, taken from the step headings in SKILL.md.
- Parse do Problema
- Categorizar e Priorizar
- Verificar Duplicatas e Problemas Conhecidos
- Determinar Encaminhamento
- Gerar Output de Triagem
- Oferecer Próximos Passos
What it can do on your machine
Read from SKILL.md and the folder at commit 7f5dd76. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Cs Ticket Triage loads about 3.1k tokens when it runs. Until then it costs about 125 tokens; SKILL.md has 1,205 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
Its licence (Custom licence) doesn't allow us to republish the file, so here is its outline and opening line. It has 1,205 words (~3,078 tokens).
“Categorize, priorize e encaminhe um ticket de suporte ou problema de cliente. Produz uma avaliação de triagem estruturada com uma resposta inicial sugerida.”
- name
- cs-ticket-triage
- argument-hint
- <texto do ticket ou descrição do problema>
Files
Just SKILL.md in .claude/skills/cs-ticket-triage of evolution-foundation/evo-nexus.
Open the folder on GitHubat commit 7f5dd76
Compare with similar skills
Cs Ticket Triage next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Cs Ticket Triage this skillevolution-foundation/evo-nexus | 545 | — | ~3.1k | Automated safety check: Pass | Custom licence | |
| Siftranknoperator/siftrank | 224 | — | ~2.9k | Automated safety check: Pass | MIT | |
| Supporthaacked/dotfiles | 134 | — | ~2.9k | Automated safety check: Pass | None | |
| Customer Support Agentmastra-ai/mastra | 29k | — | ~2.2k | Automated safety check: Pass | Custom licence | |
| Add Agent Adaptersafedep/gryph | 172 | — | ~679 | Automated safety check: Pass | Apache-2.0 | |
| Agent Support Matrixjazzyalex/agent-sessions | 893 | — | ~587 | Automated safety check: Pass | MIT |
Similar skills
Support
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Support hero workflow — start a ticket investigation with auto-organized notes, find existing notes, or generate the weekly highlights log.
Customer Support Agent
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Authoring playbook for building agents that triage and reply to customer messages — support tickets, email inquiries, chat questions, refund requests, or product issues.
Add Agent Adapter
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A skill your agent uses when adding support for a new AI coding agent to Gryph, or when changing how an existing agent adapter is wired.
Agent Support Matrix
jazzyalex/agent-sessions
Maintain Agent Sessions agent support matrix and JSON/JSONL parsing compatibility.
Company Brain Company QA
topoteretes/cognee
Build one company memory from a SQL database, a support ticket export and a folder of documents, linked into one graph by cognee, then answer questions that need several of those sources together.
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Related
Categories
Questions about Cs Ticket Triage
What does Cs Ticket Triage do?
Triagem e priorização de ticket ou problema de suporte. An agent skill from evolution-foundation/evo-nexus. Cs Ticket Triage is an agent skill from evolution-foundation/evo-nexus. Triagem e priorização de ticket ou problema de suporte.
When should I use Cs Ticket Triage?
Cs Ticket Triage fits situations like: A new ticket comes in and needs categorization; assigning P1-P4 priority; deciding which team should handle it; checking whether its a duplicate.
How do I install Cs Ticket Triage in Claude Code?
Run `npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a claude-code`. Or copy the skill folder (.claude/skills/cs-ticket-triage in evolution-foundation/evo-nexus) into .claude/skills/cs-ticket-triage in your project. Claude Code loads it when a task matches its description.
How do I install Cs Ticket Triage in Codex?
Run `npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a codex`. Or copy the skill folder (.claude/skills/cs-ticket-triage in evolution-foundation/evo-nexus) into .agents/skills/cs-ticket-triage in your project. Codex loads it when a task matches its description.
Can I use Cs Ticket Triage in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add evolution-foundation/evo-nexus --skill cs-ticket-triage -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/cs-ticket-triage, .gemini/skills/cs-ticket-triage, .github/skills/cs-ticket-triage and .opencode/skills/cs-ticket-triage in your project.
What does Cs Ticket Triage need to run?
SKILL.md names no scripts, command-line tools or credentials: Cs Ticket Triage is instructions for the agent only.
Does Cs Ticket Triage access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Cs Ticket Triage safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Cs Ticket Triage use?
Cs Ticket Triage has a licence file (the repository's licence) that doesn't match a standard licence. Read it on GitHub before reusing the skill.
How many tokens does Cs Ticket Triage use?
About 3.1k tokens (SKILL.md is roughly 12k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Cs Ticket Triage?
Skills that share tags, products or a category with Cs Ticket Triage: Siftrank (noperator/siftrank, 224 stars), Support (haacked/dotfiles, 134 stars), Customer Support Agent (mastra-ai/mastra, 29k stars) and Add Agent Adapter (safedep/gryph, 172 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Cs Ticket Triage?
evolution-foundation (a GitHub organization) maintains it in evolution-foundation/evo-nexus, which has 545 GitHub stars. The repository holds 117 skills in this directory. The repository was last updated on May 13, 2026.
Source: evolution-foundation/evo-nexus on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.