UX Researcher Designer
maslennikov-ig/claude-code-orchestrator-kit
UX research and design toolkit for Senior UX Designer/Researcher including data-driven persona generation, journey mapping, usability testing frameworks, and research synthesis.
Walks a product manager through a customer journey map one question at a time, from persona and scenario to pain points and opportunities.
Install Customer Journey Mapping Workshop
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-mapping-workshop --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/customer-journey-mapping-workshop .claude/skills/customer-journey-mapping-workshop && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "customer-journey-mapping-workshop" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-mapping-workshop into .claude/skills/customer-journey-mapping-workshop/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-mapping-workshop", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-mapping-workshopType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-mapping-workshop --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/customer-journey-mapping-workshop .agents/skills/customer-journey-mapping-workshop && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "customer-journey-mapping-workshop" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-mapping-workshop into .agents/skills/customer-journey-mapping-workshop/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-mapping-workshop", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-mapping-workshop --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/customer-journey-mapping-workshop .cursor/skills/customer-journey-mapping-workshop && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "customer-journey-mapping-workshop" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-mapping-workshop into .cursor/skills/customer-journey-mapping-workshop/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-mapping-workshop", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/deanpeters/Product-Manager-Skills.git --path skills/customer-journey-mapping-workshop--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-mapping-workshop --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/customer-journey-mapping-workshop .gemini/skills/customer-journey-mapping-workshop && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "customer-journey-mapping-workshop" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-mapping-workshop into .gemini/skills/customer-journey-mapping-workshop/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-mapping-workshop", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-mapping-workshopInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/customer-journey-mapping-workshop .github/skills/customer-journey-mapping-workshop && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "customer-journey-mapping-workshop" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-mapping-workshop into .github/skills/customer-journey-mapping-workshop/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-mapping-workshop", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install deanpeters/Product-Manager-Skills customer-journey-mapping-workshop --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/deanpeters/Product-Manager-Skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/customer-journey-mapping-workshop .opencode/skills/customer-journey-mapping-workshop && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "customer-journey-mapping-workshop" agent skill from https://github.com/deanpeters/Product-Manager-Skills/tree/main/skills/customer-journey-mapping-workshop into .opencode/skills/customer-journey-mapping-workshop/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-journey-mapping-workshop", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
customer-journey-mapping-workshop- GitHub stars
- 7.2k
- Used in
- 1 other repo
- Token cost
- ~4.7k tokens
- SKILL.md length
- 1,509 words
- Files
- 1
- Skills in repo
- 75
- Repo updated
- First seen
- Licence
- Custom licence
At a glance
Walks a product manager through a customer journey map one question at a time, from persona and scenario to pain points and opportunities.
- Works in 5 steps: Actor — A specific persona or user whose… → Scenario + Expectations — The… → Journey Phases — High-level stages… → …
- Mapping how a persona moves through a goal from first discovery to support
- SKILL.md covers Purpose, Input, Key Concepts and Application, plus 3 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
The agent runs a facilitated workshop built on the NNGroup journey map framework. It asks adaptive questions, one at a time, about the actor (the persona), the scenario and goal, the journey phases, the actions, mindsets and emotions within each phase, and the opportunities for improvement. Anything supplied with the request, such as a persona, a scenario, known phases or research notes, counts as an answer already given and is not asked again.
The result is a journey map that lays the end-to-end experience out as a timeline, with emotions and pain points attached to each stage. The skill frames it as a discovery and alignment tool for building a shared view of the customer experience, not a feature roadmap or a list of assumed solutions. You can start with nothing at all, and the workshop opens with the question about who the actor is.
When your agent uses it
- Mapping how a persona moves through a goal from first discovery to support
- Finding where an experience breaks down before deciding what to build
- Aligning a team on one picture of the customer experience
Example prompts
- “Map the journey of a new freelancer setting up invoicing in our billing tool, from sign-up to first payment.”
- “Help me build a customer journey map for a commuter buying a monthly transit pass.”
- “I have interview notes about onboarding pain points; use them to start a journey mapping workshop.”
Workflow steps
5 steps, taken from the first numbered list in SKILL.md.
- Actor — A specific persona or user whose perspective anchors the map
- Scenario + Expectations — The situational context and associated goals
- Journey Phases — High-level stages organizing the experience (e.g., discover, try, buy, use, seek support)
- Actions, Mindsets, and Emotions — User behaviors, thoughts, and emotional responses throughout phases
- Opportunities — Insights identifying where experience can improve
What it can do on your machine
Read from SKILL.md and the folder at commit 1b5a524. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md (its code samples are markdown).
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Customer Journey Mapping Workshop loads about 4.7k tokens when it runs. Until then it costs about 55 tokens; SKILL.md has 1,509 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
Its licence (Custom licence) doesn't allow us to republish the file, so here is its outline and opening line. It has 1,509 words (~4,660 tokens).
“Guide product managers through creating a customer journey map by asking adaptive questions about the actor (persona), scenario/goal, journey phases, actions/emotions, and opportunities for improvement. Use this to visualize the end-to-end customer experience, identify pain points, and create a shared…”
- name
- customer-journey-mapping-workshop
- argument-hint
- [persona] [scenario]
- intent
- Guide product managers through creating a customer journey map by asking adaptive questions about the actor (persona), scenario/goal, journey phases…
- type
- interactive
- best_for
- Running a workshop to map an end-to-end customer experience, Finding pain points across a user's journey, Aligning teams on the stages, emotions, and…
- scenarios
- Help me run a journey mapping workshop for new customer onboarding, Map the experience of a buyer from trial signup to first value, Facilitate a workshop on…
- theme
- workshops-facilitation
- estimated_time
- 45-90 min
Files
Just SKILL.md in skills/customer-journey-mapping-workshop of deanpeters/Product-Manager-Skills.
Open the folder on GitHubat commit 1b5a524
Used in 1 other repository
We found 1 copy of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in deanpeters/Product-Manager-Skills, which our catalogue first saw on October 7, 2026.
Compare with similar skills
Customer Journey Mapping Workshop next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Customer Journey Mapping Workshop this skilldeanpeters/Product-Manager-Skills | 7.2k | 1 repos | ~4.7k | Automated safety check: Pass | Custom licence | |
| UX Researcher Designermaslennikov-ig/claude-code-orchestrator-kit | 260 | 5 repos | ~238 | Automated safety check: Pass | Custom licence | |
| UX Researcher Designeralirezarezvani/claude-skills | 28k | 1 repos | ~3k | Automated safety check: Pass | MIT | |
| Aidd User Testingparalleldrive/aidd | 384 | — | ~971 | Automated safety check: Pass | MIT | |
| UX Researcher Designerborghei/Claude-Skills | 891 | — | ~5.1k | Automated safety check: Pass | MIT | |
| User Researchyonatangross/orchestkit | 292 | — | ~1.6k | Automated safety check: Pass | MIT |
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Related
Categories
Questions about Customer Journey Mapping Workshop
What does Customer Journey Mapping Workshop do?
Walks a product manager through a customer journey map one question at a time, from persona and scenario to pain points and opportunities. The agent runs a facilitated workshop built on the NNGroup journey map framework. It asks adaptive questions, one at a time, about the actor (the persona), the scenario and goal, the journey phases, the actions, mindsets and emotions within each phase, and the opportunities for improvement.
When should I use Customer Journey Mapping Workshop?
Customer Journey Mapping Workshop fits situations like: mapping how a persona moves through a goal from first discovery to support; finding where an experience breaks down before deciding what to build; aligning a team on one picture of the customer experience.
How do I install Customer Journey Mapping Workshop in Claude Code?
Run `npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a claude-code`. Or copy the skill folder (skills/customer-journey-mapping-workshop in deanpeters/Product-Manager-Skills) into .claude/skills/customer-journey-mapping-workshop in your project. Claude Code loads it when a task matches its description.
How do I install Customer Journey Mapping Workshop in Codex?
Run `npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a codex`. Or copy the skill folder (skills/customer-journey-mapping-workshop in deanpeters/Product-Manager-Skills) into .agents/skills/customer-journey-mapping-workshop in your project. Codex loads it when a task matches its description.
Can I use Customer Journey Mapping Workshop in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add deanpeters/Product-Manager-Skills --skill customer-journey-mapping-workshop -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/customer-journey-mapping-workshop, .gemini/skills/customer-journey-mapping-workshop, .github/skills/customer-journey-mapping-workshop and .opencode/skills/customer-journey-mapping-workshop in your project.
What does Customer Journey Mapping Workshop need to run?
SKILL.md names no scripts, command-line tools or credentials: Customer Journey Mapping Workshop is instructions for the agent only.
Does Customer Journey Mapping Workshop access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Customer Journey Mapping Workshop safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Customer Journey Mapping Workshop use?
Customer Journey Mapping Workshop has a licence file (the repository's licence) that doesn't match a standard licence. Read it on GitHub before reusing the skill.
How many tokens does Customer Journey Mapping Workshop use?
About 4.7k tokens (SKILL.md is roughly 19k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Customer Journey Mapping Workshop?
Skills that share tags, products or a category with Customer Journey Mapping Workshop: UX Researcher Designer (maslennikov-ig/claude-code-orchestrator-kit, 260 stars), UX Researcher Designer (alirezarezvani/claude-skills, 28k stars), Aidd User Testing (paralleldrive/aidd, 384 stars) and UX Researcher Designer (borghei/Claude-Skills, 891 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Customer Journey Mapping Workshop?
deanpeters (a GitHub user) maintains it in deanpeters/Product-Manager-Skills, which has 7,224 GitHub stars. The repository holds 75 skills in this directory. The repository was last updated on September 1, 2026.
Source: deanpeters/Product-Manager-Skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.