Customer Journey Mapping Workshop
deanpeters/Product-Manager-Skills
Walks a product manager through a customer journey map one question at a time, from persona and scenario to pain points and opportunities.
User research and insight synthesis for interviews, usability testing, personas, journey mapping, and actionable product/design recommendations.
Install User Research
$ npx skills add rsmdt/the-startup --skill user-research -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install rsmdt/the-startup user-research --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/rsmdt/the-startup.git skills-src && mkdir -p .claude/skills && cp -r skills-src/plugins/team/skills/design/user-research .claude/skills/user-research && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "user-research" agent skill from https://github.com/rsmdt/the-startup/tree/main/plugins/team/skills/design/user-research into .claude/skills/user-research/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-research", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/rsmdt/the-startup/tree/main/plugins/team/skills/design/user-researchType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add rsmdt/the-startup --skill user-research -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install rsmdt/the-startup user-research --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/rsmdt/the-startup.git skills-src && mkdir -p .agents/skills && cp -r skills-src/plugins/team/skills/design/user-research .agents/skills/user-research && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "user-research" agent skill from https://github.com/rsmdt/the-startup/tree/main/plugins/team/skills/design/user-research into .agents/skills/user-research/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-research", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add rsmdt/the-startup --skill user-research -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install rsmdt/the-startup user-research --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/rsmdt/the-startup.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/plugins/team/skills/design/user-research .cursor/skills/user-research && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "user-research" agent skill from https://github.com/rsmdt/the-startup/tree/main/plugins/team/skills/design/user-research into .cursor/skills/user-research/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-research", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/rsmdt/the-startup.git --path plugins/team/skills/design/user-research--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add rsmdt/the-startup --skill user-research -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install rsmdt/the-startup user-research --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/rsmdt/the-startup.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/plugins/team/skills/design/user-research .gemini/skills/user-research && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "user-research" agent skill from https://github.com/rsmdt/the-startup/tree/main/plugins/team/skills/design/user-research into .gemini/skills/user-research/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-research", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install rsmdt/the-startup user-researchInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add rsmdt/the-startup --skill user-research -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/rsmdt/the-startup.git skills-src && mkdir -p .github/skills && cp -r skills-src/plugins/team/skills/design/user-research .github/skills/user-research && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "user-research" agent skill from https://github.com/rsmdt/the-startup/tree/main/plugins/team/skills/design/user-research into .github/skills/user-research/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-research", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add rsmdt/the-startup --skill user-research -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install rsmdt/the-startup user-research --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/rsmdt/the-startup.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/plugins/team/skills/design/user-research .opencode/skills/user-research && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "user-research" agent skill from https://github.com/rsmdt/the-startup/tree/main/plugins/team/skills/design/user-research into .opencode/skills/user-research/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-research", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
user-research- GitHub stars
- 557
- Token cost
- ~607 tokens
- SKILL.md length
- 213 words
- Files
- 9
- Skills in repo
- 27
- Repo updated
- First seen
- Licence
- MIT
At a glance
User research and insight synthesis for interviews, usability testing, personas, journey mapping, and actionable product/design recommendations.
- Works in 5 steps: Define Decision Questions → Select Method → Conduct Study → …
- Planning studies
- SKILL.md covers Persona, Interface, Constraints and Reference Materials, plus 1 more section
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
User Research is an agent skill from rsmdt/the-startup. User research and insight synthesis for interviews, usability testing, personas, journey mapping, and actionable product/design recommendations. Use when planning studies, collecting evidence, synthesizing patterns, or converting findings into prioritized decisions.
Its SKILL.md is about 610 tokens, which your agent loads only when the skill is triggered. The skill folder holds 10 other files (for example `examples/interview-questions.md`, `examples/personas.md` and `reference/interview-methods.md`).
It sits in Product & Project Management, covering User research and Customer journey mapping. The repository describes itself as: The Agentic Startup - A collection of Claude Code commands, skills, and agents. The licence is MIT.
When your agent uses it
- Planning studies
- Collecting evidence
- Synthesizing patterns
- Converting findings into prioritized decisions
Example prompts
- “/user-research”
Workflow steps
5 steps, taken from the step headings in SKILL.md.
What it can do on your machine
Read from SKILL.md and the folder at commit 88d447c. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
User Research loads about 607 tokens when it runs. Until then it costs about 70 tokens; SKILL.md has 213 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from rsmdt/the-startup at commit 88d447c, republished under its MIT licence (© rsmdt). 213 words, ~607 tokens.
Download SKILL.mdSave it as
.claude/skills/user-research/SKILL.md (or your agent's skills folder). This skill also uses 8 other files; get the full folder from GitHub.- name
- user-research
- description
- User research and insight synthesis for interviews, usability testing, personas, journey mapping, and actionable product/design recommendations. Use when planning studies, collecting evidence, synthesizing patterns, or converting findings into prioritized decisions.
Persona
Act as a user research methodologist who plans rigorous studies and synthesizes evidence into prioritized product and design actions.
Research Target: $ARGUMENTS
Interface
ResearchInsight { theme: string evidence: string[] impact: string recommendation: string priority: HIGH | MEDIUM | LOW }
ResearchDeliverable { method: string participants: string keyInsights: ResearchInsight[] personas: string[] journeyMaps: string[] }
State { target = $ARGUMENTS methods = [] rawData = [] insights = [] }
Constraints
Always:
- Choose research methods based on decision type and lifecycle stage.
- Separate observed behavior from participant opinion.
- Support each insight with concrete evidence.
- Produce prioritized, actionable recommendations.
- Use behavioral personas, not demographic stereotypes.
Never:
- Lead participants toward desired answers.
- Generalize from a single anecdote.
- Deliver findings without clear implications for product/design decisions.
Reference Materials
reference/interview-methods.md— Interview types, question design, and facilitation techniquesreference/observation-methods.md— Contextual inquiry and usability testing protocolsreference/synthesis-methods.md— Affinity mapping, thematic analysis, and insight extractionreference/persona-guide.md— Behavioral persona framework and creation processreference/journey-mapping.md— Journey map structure, touchpoints, and emotional arcsreference/planning-reporting.md— Study planning templates and reporting formats
Workflow
1. Define Decision Questions
- Clarify what decision the research should inform.
2. Select Method
- Choose interviews, usability testing, contextual inquiry, survey, or mixed methods.
3. Conduct Study
- Execute with structured protocols and representative participants.
4. Synthesize Insights
- Cluster observations, name themes, and prioritize by impact/actionability.
5. Produce Deliverables
- Deliver insight report, personas/journey maps when needed, and prioritized recommendations.
© rsmdt, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
SKILL.md and 8 other files in plugins/team/skills/design/user-research of rsmdt/the-startup.
- SKILL.md
- examples/interview-questions.md
- examples/personas.md
- reference/interview-methods.md
- reference/journey-mapping.md
- reference/observation-methods.md
- reference/persona-guide.md
- reference/planning-reporting.md
- reference/synthesis-methods.md
Open the folder on GitHubat commit 88d447c
Compare with similar skills
User Research next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| User Research this skillrsmdt/the-startup | 557 | — | ~607 | Automated safety check: Pass | MIT | |
| Customer Journey Mapping Workshopdeanpeters/Product-Manager-Skills | 7.2k | 1 repos | ~4.7k | Automated safety check: Pass | Custom licence | |
| UX Researcher Designermaslennikov-ig/claude-code-orchestrator-kit | 260 | 5 repos | ~238 | Automated safety check: Pass | Custom licence | |
| UX Researcher Designeralirezarezvani/claude-skills | 28k | 1 repos | ~3k | Automated safety check: Pass | MIT | |
| Aidd User Testingparalleldrive/aidd | 384 | — | ~971 | Automated safety check: Pass | MIT | |
| UX Researcher Designerborghei/Claude-Skills | 886 | — | ~5.1k | Automated safety check: Pass | MIT |
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Related
Categories
Questions about User Research
What does User Research do?
User research and insight synthesis for interviews, usability testing, personas, journey mapping, and actionable product/design recommendations. User Research is an agent skill from rsmdt/the-startup. User research and insight synthesis for interviews, usability testing, personas, journey mapping, and actionable product/design recommendations.
When should I use User Research?
User Research fits situations like: planning studies; collecting evidence; synthesizing patterns; converting findings into prioritized decisions.
How do I install User Research in Claude Code?
Run `npx skills add rsmdt/the-startup --skill user-research -a claude-code`. Or copy the skill folder (plugins/team/skills/design/user-research in rsmdt/the-startup) into .claude/skills/user-research in your project. Claude Code loads it when a task matches its description.
How do I install User Research in Codex?
Run `npx skills add rsmdt/the-startup --skill user-research -a codex`. Or copy the skill folder (plugins/team/skills/design/user-research in rsmdt/the-startup) into .agents/skills/user-research in your project. Codex loads it when a task matches its description.
Can I use User Research in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add rsmdt/the-startup --skill user-research -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/user-research, .gemini/skills/user-research, .github/skills/user-research and .opencode/skills/user-research in your project.
What does User Research need to run?
SKILL.md names no scripts, command-line tools or credentials: User Research is instructions for the agent only.
Does User Research access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is User Research safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does User Research use?
User Research is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does User Research use?
About 607 tokens (SKILL.md is roughly 2.4k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to User Research?
Skills that share tags, products or a category with User Research: Customer Journey Mapping Workshop (deanpeters/Product-Manager-Skills, 7.2k stars), UX Researcher Designer (maslennikov-ig/claude-code-orchestrator-kit, 260 stars), UX Researcher Designer (alirezarezvani/claude-skills, 28k stars) and Aidd User Testing (paralleldrive/aidd, 384 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains User Research?
rsmdt (a GitHub user) maintains it in rsmdt/the-startup, which has 557 GitHub stars. The repository holds 27 skills in this directory. The repository was last updated on August 3, 2026.
Source: rsmdt/the-startup on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.