Agent skill

Analyze Feedback

by amplitude in amplitude/builder-skills

Synthesizes customer feedback into actionable themes including feature requests, bugs, pain points, and praise.

No licenceAuto-check passedSales & Support

Install Analyze Feedback

skills CLI
$ npx skills add amplitude/builder-skills --skill analyze-feedback -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install amplitude/builder-skills analyze-feedback --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/amplitude/builder-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/analytics-skills/skills/analyze-feedback .claude/skills/analyze-feedback && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
analyze-feedback
GitHub stars
159
Token cost
~942 tokens
SKILL.md length
457 words
Files
1
Skills in repo
61
Repo updated
First seen
Licence
None found

At a glance

Synthesizes customer feedback into actionable themes including feature requests, bugs, pain points, and praise.

  • Works in 5 steps: Understand Available Sources → Get Themed Insights → Drill Into Specific Themes → …
  • Planning product roadmap
  • SKILL.md covers Instructions and Best Practices
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Analyze Feedback is an agent skill from amplitude/builder-skills. Synthesizes customer feedback into actionable themes including feature requests, bugs, pain points, and praise. Use when planning product roadmap, understanding user sentiment, investigating specific issues, or preparing voice-of-customer reports.

Its SKILL.md is about 940 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Sales & Support, covering Customer feedback analysis, Market research and Product roadmapping. The repository describes itself as: Open-source AI skills for product managers — battle-tested by PMs at Amplitude.

When your agent uses it

  • Planning product roadmap
  • Understanding user sentiment
  • Investigating specific issues
  • Preparing voice-of-customer reports

Example prompts

  • “Use the analyze-feedback skill to synthesiz customer feedback into actionable themes including feature requests, bugs, pain points, and praise”
  • “/analyze-feedback”

Workflow steps

5 steps, taken from the step headings in SKILL.md.

  1. Understand Available Sources
  2. Get Themed Insights
  3. Drill Into Specific Themes
  4. Connect to User Segments
  5. Present Findings

What it can do on your machine

Read from SKILL.md and the folder at commit 51838c2. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Analyze Feedback loads about 942 tokens when it runs. Until then it costs about 66 tokens; SKILL.md has 457 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~66
When it runs · the whole SKILL.md, loaded when a task matches
~942

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

Without a licence we can't republish the file, so here is its outline and opening line. It has 457 words (~942 tokens).

“Perform comprehensive feedback reviews, investigate specific feature requests, understand customer sentiment, then prepare concise but actionable voice-of-customer presentations”

— opening of SKILL.md by amplitude
name
analyze-feedback
suggest_when
User asks about customer feedback, NPS, complaints, feature requests, "what are customers saying", voice of customer, or wants to understand user sentiment.

Read the full SKILL.md on GitHub

Files

Just SKILL.md in analytics-skills/skills/analyze-feedback of amplitude/builder-skills.

Open the folder on GitHubat commit 51838c2

Compare with similar skills

Analyze Feedback next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Analyze Feedback compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Analyze Feedback this skillamplitude/builder-skills159—~942Automated safety check: PassNone
Review Miningshawnpang/startup-founder-skills341—~1.5kAutomated safety check: PassMIT
Voice Of Customer Synthesizermajiayu000/claude-skill-registry6662 repos~2.4kAutomated safety check: PassMIT
Voice Of Customercbrock84/headcount2k—~1kAutomated safety check: PassMIT
Memstack Product Feedback Analyzercwinvestments/memstack423—~2.7kAutomated safety check: PassProprietary
Voice Of Customergtmagents/gtm-agents4131 repos~338Automated safety check: PassApache-2.0

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    341 GitHub stars~1.5k tokensUpdated 6 mo ago
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    2k GitHub stars~1k tokensUpdated 21 days ago
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Categories

Questions about Analyze Feedback

What does Analyze Feedback do?

Synthesizes customer feedback into actionable themes including feature requests, bugs, pain points, and praise. Analyze Feedback is an agent skill from amplitude/builder-skills. Synthesizes customer feedback into actionable themes including feature requests, bugs, pain points, and praise.

When should I use Analyze Feedback?

Analyze Feedback fits situations like: planning product roadmap; understanding user sentiment; investigating specific issues; preparing voice-of-customer reports.

How do I install Analyze Feedback in Claude Code?

Run `npx skills add amplitude/builder-skills --skill analyze-feedback -a claude-code`. Or copy the skill folder (analytics-skills/skills/analyze-feedback in amplitude/builder-skills) into .claude/skills/analyze-feedback in your project. Claude Code loads it when a task matches its description.

How do I install Analyze Feedback in Codex?

Run `npx skills add amplitude/builder-skills --skill analyze-feedback -a codex`. Or copy the skill folder (analytics-skills/skills/analyze-feedback in amplitude/builder-skills) into .agents/skills/analyze-feedback in your project. Codex loads it when a task matches its description.

Can I use Analyze Feedback in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add amplitude/builder-skills --skill analyze-feedback -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/analyze-feedback, .gemini/skills/analyze-feedback, .github/skills/analyze-feedback and .opencode/skills/analyze-feedback in your project.

What does Analyze Feedback need to run?

SKILL.md names no scripts, command-line tools or credentials: Analyze Feedback is instructions for the agent only.

Does Analyze Feedback access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Analyze Feedback safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Analyze Feedback use?

No licence was found for Analyze Feedback or its repository. Without one, default copyright applies: ask the author before reusing or redistributing it.

How many tokens does Analyze Feedback use?

About 942 tokens (SKILL.md is roughly 3.8k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Analyze Feedback?

Skills that share tags, products or a category with Analyze Feedback: Review Mining (shawnpang/startup-founder-skills, 341 stars), Voice Of Customer Synthesizer (majiayu000/claude-skill-registry, 666 stars), Voice Of Customer (cbrock84/headcount, 2k stars) and Memstack Product Feedback Analyzer (cwinvestments/memstack, 423 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Analyze Feedback?

amplitude (a GitHub organization) maintains it in amplitude/builder-skills, which has 159 GitHub stars. The repository holds 61 skills in this directory. The repository was last updated on July 24, 2026.

Source: amplitude/builder-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.