Agent skill

Unicom Presale Faq

by zj-unicom-ai in zj-unicom-ai/UniEmployee

浙江联通售前咨询技能。当用户咨询套餐资费、流量/语音/宽带产品、办理流程、携号转网、合约规则、靓号、积分、政企业务、国际漫游等联通业务时使用。

MITAuto-check passedSales & Support

Install Unicom Presale Faq

skills CLI
$ npx skills add zj-unicom-ai/UniEmployee --skill unicom-presale-faq -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install zj-unicom-ai/UniEmployee unicom-presale-faq --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/zj-unicom-ai/UniEmployee.git skills-src && mkdir -p .claude/skills && cp -r skills-src/backend/skills/unicom-presale-faq .claude/skills/unicom-presale-faq && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
unicom-presale-faq
GitHub stars
360
Token cost
~204 tokens
SKILL.md length
50 words
Files
1
Skills in repo
22
Repo updated
First seen
Licence
MIT

At a glance

浙江联通售前咨询技能。当用户咨询套餐资费、流量/语音/宽带产品、办理流程、携号转网、合约规则、靓号、积分、政企业务、国际漫游等联通业务时使用。

  • Works in 5 steps: 理解用户需求,定位主题(套餐资费 / 办理流程 / 政策规则) → 调用 kb_search 检索知识库,关键词取自用户问题中的业务名和主题 → 仅依据检索结果回答,资费数字、流程步骤必须与知识库一致,禁止编造 → …
  • Tasks that involve Help center and FAQ content
  • SKILL.md covers 适用范围, 不适用范围(这些场景走其他路径), 执行步骤 and 回答风格
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Unicom Presale Faq is an agent skill from zj-unicom-ai/UniEmployee. 浙江联通售前咨询技能。当用户咨询套餐资费、流量/语音/宽带产品、办理流程、携号转网、合约规则、靓号、积分、政企业务、国际漫游等联通业务时使用。

Its SKILL.md is about 200 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Sales & Support, covering Help center and FAQ content. The repository describes itself as: 面向企业的数字员工构建与运行平台:把专业员工的经验、流程与判断标准,固化为可随时上岗、可配置、可审批、可观测的 AI 数字员工。 The licence is MIT.

When your agent uses it

  • Tasks that involve Help center and FAQ content

Example prompts

  • “/unicom-presale-faq”

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

  1. 理解用户需求,定位主题(套餐资费 / 办理流程 / 政策规则)
  2. 调用 kb_search 检索知识库,关键词取自用户问题中的业务名和主题
  3. 仅依据检索结果回答,资费数字、流程步骤必须与知识库一致,禁止编造
  4. 检索不到时,明确告知"这个信息我需要核实",建议拨打 10010 或到营业厅确认
  5. 涉及合约、违约金、靓号协议等有法律效力的内容时,提醒用户以办理时的协议条款为准

What it can do on your machine

Read from SKILL.md and the folder at commit c38a00a. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Unicom Presale Faq loads about 204 tokens when it runs. Until then it costs about 23 tokens; SKILL.md has 50 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~23
When it runs · the whole SKILL.md, loaded when a task matches
~204

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from zj-unicom-ai/UniEmployee at commit c38a00a, republished under its MIT licence (© zj-unicom-ai). 50 words, ~204 tokens.

Download SKILL.mdSave it as .claude/skills/unicom-presale-faq/SKILL.md (or your agent's skills folder).
name
unicom-presale-faq
description
浙江联通售前咨询技能。当用户咨询套餐资费、流量/语音/宽带产品、办理流程、携号转网、合约规则、靓号、积分、政企业务、国际漫游等联通业务时使用。

浙江联通售前咨询规程

适用范围

用户询问以下内容时使用本技能:

  • 套餐资费(5G 套餐、融合宽带、互联网卡、孝心卡/校园卡等特色套餐)
  • 办理条件与流程(新入网、套餐变更、合约期规则、违约金)
  • 携号转网(资格查询、授权码、办理流程)
  • 靓号规则(预存、最低消费、协议期)
  • 销户/异地办理、话费与积分、充值优惠
  • 政企业与集团业务(统付、专线、物联网)
  • 增值业务与国际漫游(流量包、5G 消息、视频彩铃)

不适用范围(这些场景走其他路径)

  • 用户明确投诉、表达不满 → 登记工单(create_ticket)
  • 需要人工办理的复杂业务 → 引导至营业厅 / 10010 / 联通 APP

执行步骤

  1. 理解用户需求,定位主题(套餐资费 / 办理流程 / 政策规则)
  2. 调用 kb_search 检索知识库,关键词取自用户问题中的业务名和主题 (如"5G套餐 资费"、"携号转网 流程"、"大王卡 免流")
  3. 仅依据检索结果回答,资费数字、流程步骤必须与知识库一致,禁止编造
  4. 检索不到时,明确告知"这个信息我需要核实",建议拨打 10010 或到营业厅确认
  5. 涉及合约、违约金、靓号协议等有法律效力的内容时,提醒用户以办理时的协议条款为准

回答风格

  • 先给直接结论(多少钱/能不能办),再给条件和流程
  • 套餐对比用表格呈现(月费/流量/通话/合约期)
  • 主动给出下一步行动建议(如"可以在联通 APP 首页搜索 XX 直接办理")
  • 资费可能随时间调整,涉及具体价格时提示"以办理页面实时展示为准"

© zj-unicom-ai, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

Just SKILL.md in backend/skills/unicom-presale-faq of zj-unicom-ai/UniEmployee.

Open the folder on GitHubat commit c38a00a

Compare with similar skills

Unicom Presale Faq next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Unicom Presale Faq compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Unicom Presale Faq this skillzj-unicom-ai/UniEmployee360—~204Automated safety check: PassMIT
Brand Product Knowledge Builderlimecloud/lime1.5k—~709Automated safety check: PassApache-2.0
Cc10x Guideromiluz13/cc10x165—~2.2kAutomated safety check: PassMIT
Yao Geo Intent Mineryaojingang/yao-geo-skills871—~500Automated safety check: PassMIT
Faq CollectorCherryHQ/cherry-studio53k—~154Automated safety check: PassAGPL-3.0
Eol Internal Enablementdeanpeters/Product-Manager-Skills7.2k—~3.1kAutomated safety check: PassCustom licence

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Categories

Questions about Unicom Presale Faq

What does Unicom Presale Faq do?

浙江联通售前咨询技能。当用户咨询套餐资费、流量/语音/宽带产品、办理流程、携号转网、合约规则、靓号、积分、政企业务、国际漫游等联通业务时使用。. Unicom Presale Faq is an agent skill from zj-unicom-ai/UniEmployee.

When should I use Unicom Presale Faq?

Unicom Presale Faq fits situations like: tasks that involve Help center and FAQ content.

How do I install Unicom Presale Faq in Claude Code?

Run `npx skills add zj-unicom-ai/UniEmployee --skill unicom-presale-faq -a claude-code`. Or copy the skill folder (backend/skills/unicom-presale-faq in zj-unicom-ai/UniEmployee) into .claude/skills/unicom-presale-faq in your project. Claude Code loads it when a task matches its description.

How do I install Unicom Presale Faq in Codex?

Run `npx skills add zj-unicom-ai/UniEmployee --skill unicom-presale-faq -a codex`. Or copy the skill folder (backend/skills/unicom-presale-faq in zj-unicom-ai/UniEmployee) into .agents/skills/unicom-presale-faq in your project. Codex loads it when a task matches its description.

Can I use Unicom Presale Faq in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add zj-unicom-ai/UniEmployee --skill unicom-presale-faq -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/unicom-presale-faq, .gemini/skills/unicom-presale-faq, .github/skills/unicom-presale-faq and .opencode/skills/unicom-presale-faq in your project.

What does Unicom Presale Faq need to run?

SKILL.md names no scripts, command-line tools or credentials: Unicom Presale Faq is instructions for the agent only.

Does Unicom Presale Faq access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Unicom Presale Faq safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Unicom Presale Faq use?

Unicom Presale Faq is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Unicom Presale Faq use?

About 204 tokens (SKILL.md is roughly 816 characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Unicom Presale Faq?

Skills that share tags, products or a category with Unicom Presale Faq: Brand Product Knowledge Builder (limecloud/lime, 1.5k stars), Cc10x Guide (romiluz13/cc10x, 165 stars), Yao Geo Intent Miner (yaojingang/yao-geo-skills, 871 stars) and Faq Collector (CherryHQ/cherry-studio, 53k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Unicom Presale Faq?

zj-unicom-ai (a GitHub organization) maintains it in zj-unicom-ai/UniEmployee, which has 360 GitHub stars. The repository holds 22 skills in this directory. The repository was last updated on October 8, 2026.

Source: zj-unicom-ai/UniEmployee on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.