Agent skill

Jobs To Be Done

by Owl-Listener in Owl-Listener/designer-skills

Map functional, emotional, and social jobs with outcome expectations.

MITAuto-check passedProduct & Project Management

Install Jobs To Be Done

skills CLI
$ npx skills add Owl-Listener/designer-skills --skill jobs-to-be-done -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install Owl-Listener/designer-skills jobs-to-be-done --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/Owl-Listener/designer-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/design-research/skills/jobs-to-be-done .claude/skills/jobs-to-be-done && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
jobs-to-be-done
GitHub stars
2.9k
Used in
1 other repo
Token cost
~401 tokens
SKILL.md length
199 words
Files
1
Skills in repo
107
Repo updated
First seen
Licence
MIT

At a glance

Map functional, emotional, and social jobs with outcome expectations.

  • Works in 7 steps: Identify the core job: What is the user… → Map the job dimensions → Define job stages: Map the full job… → …
  • Reframing decisions around motivation rather than features
  • SKILL.md covers Context, Domain Context and Instructions
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Jobs To Be Done is an agent skill from Owl-Listener/designer-skills. Map functional, emotional, and social jobs with outcome expectations. Use when reframing decisions around motivation rather than features. For who the user is, use user-persona.

Its SKILL.md is about 400 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Product & Project Management, covering User stories. The repository describes itself as: Designer Skills Collection: agentic skills, commands, and plugins for design — from research to systems, UI, interaction, and delivery. The licence is MIT.

When your agent uses it

  • Reframing decisions around motivation rather than features
  • Tasks that involve User stories

Example prompts

  • “/jobs-to-be-done”

Workflow steps

7 steps, taken from the first numbered list in SKILL.md.

  1. Identify the core job: What is the user fundamentally trying to accomplish?
  2. Map the job dimensions
  3. Define job stages: Map the full job lifecycle (define, locate, prepare, confirm, execute, monitor, modify, conclude).
  4. Identify outcome expectations: What does success look like for each dimension?
  5. Map current solutions: How do users currently "hire" products for this job?
  6. Find opportunities: Where are current solutions underserving the job?
  7. Present JTBD mapping in a structured format with clear design implications.

What it can do on your machine

Read from SKILL.md and the folder at commit 9a6930c. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Jobs To Be Done loads about 401 tokens when it runs. Until then it costs about 49 tokens; SKILL.md has 199 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~49
When it runs · the whole SKILL.md, loaded when a task matches
~401

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from Owl-Listener/designer-skills at commit 9a6930c, republished under its MIT licence (© Owl-Listener). 199 words, ~401 tokens.

Download SKILL.mdSave it as .claude/skills/jobs-to-be-done/SKILL.md (or your agent's skills folder).
name
jobs-to-be-done
description
Map functional, emotional, and social jobs with outcome expectations. Use when reframing decisions around motivation rather than features. For who the user is, use `user-persona`.

Jobs-to-Be-Done

Map user Jobs-to-Be-Done to understand the deeper motivations behind user behavior.

Context

You are a UX researcher applying the JTBD framework for $ARGUMENTS. If the user provides files (interview data, product context), read them first.

Domain Context

  • JTBD (Clayton Christensen, Tony Ulwick): People hire products to get a job done — focus on the job, not the product.
  • Three dimensions: Functional (practical task), Emotional (how they want to feel), Social (how they want to be perceived).
  • Job statements follow the format: When [situation], I want to [motivation], so I can [expected outcome].

Instructions

  1. Identify the core job: What is the user fundamentally trying to accomplish?
  2. Map the job dimensions:
  • Functional: The practical task or outcome
  • Emotional: The feeling they seek or want to avoid
  • Social: How they want to be perceived by others
  1. Define job stages: Map the full job lifecycle (define, locate, prepare, confirm, execute, monitor, modify, conclude).
  2. Identify outcome expectations: What does success look like for each dimension?
  3. Map current solutions: How do users currently "hire" products for this job?
  4. Find opportunities: Where are current solutions underserving the job?
  5. Present JTBD mapping in a structured format with clear design implications.

© Owl-Listener, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

Just SKILL.md in design-research/skills/jobs-to-be-done of Owl-Listener/designer-skills.

Open the folder on GitHubat commit 9a6930c

Used in 1 other repository

We found 2 copies of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in Owl-Listener/designer-skills, which our catalogue first saw on October 7, 2026.

Compare with similar skills

Jobs To Be Done next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Jobs To Be Done compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Jobs To Be Done this skillOwl-Listener/designer-skills2.9k1 repos~401Automated safety check: PassMIT
User Story Writerdeanpeters/Product-Manager-Skills7.2k2 repos~2.9kAutomated safety check: PassCustom licence
Ralph Tui Create Beadssubsy/ralph-tui2.5k1 repos~2.6kAutomated safety check: PassMIT
Agile Product Owneralirezarezvani/claude-skills28k3 repos~3.2kAutomated safety check: PassMIT
Ralph Tui Create Beads Rustsubsy/ralph-tui2.5k1 repos~2.8kAutomated safety check: PassMIT
To Specbestofjs/bestofjs3.1k21 repos~757Automated safety check: PassMIT

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Questions about Jobs To Be Done

What does Jobs To Be Done do?

Map functional, emotional, and social jobs with outcome expectations. Jobs To Be Done is an agent skill from Owl-Listener/designer-skills. Map functional, emotional, and social jobs with outcome expectations.

When should I use Jobs To Be Done?

Jobs To Be Done fits situations like: reframing decisions around motivation rather than features; tasks that involve User stories.

How do I install Jobs To Be Done in Claude Code?

Run `npx skills add Owl-Listener/designer-skills --skill jobs-to-be-done -a claude-code`. Or copy the skill folder (design-research/skills/jobs-to-be-done in Owl-Listener/designer-skills) into .claude/skills/jobs-to-be-done in your project. Claude Code loads it when a task matches its description.

How do I install Jobs To Be Done in Codex?

Run `npx skills add Owl-Listener/designer-skills --skill jobs-to-be-done -a codex`. Or copy the skill folder (design-research/skills/jobs-to-be-done in Owl-Listener/designer-skills) into .agents/skills/jobs-to-be-done in your project. Codex loads it when a task matches its description.

Can I use Jobs To Be Done in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add Owl-Listener/designer-skills --skill jobs-to-be-done -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/jobs-to-be-done, .gemini/skills/jobs-to-be-done, .github/skills/jobs-to-be-done and .opencode/skills/jobs-to-be-done in your project.

What does Jobs To Be Done need to run?

SKILL.md names no scripts, command-line tools or credentials: Jobs To Be Done is instructions for the agent only.

Does Jobs To Be Done access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Jobs To Be Done safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Jobs To Be Done use?

Jobs To Be Done is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Jobs To Be Done use?

About 401 tokens (SKILL.md is roughly 1.6k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Jobs To Be Done?

Skills that share tags, products or a category with Jobs To Be Done: User Story Writer (deanpeters/Product-Manager-Skills, 7.2k stars), Ralph Tui Create Beads (subsy/ralph-tui, 2.5k stars), Agile Product Owner (alirezarezvani/claude-skills, 28k stars) and Ralph Tui Create Beads Rust (subsy/ralph-tui, 2.5k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Jobs To Be Done?

Owl-Listener (a GitHub user) maintains it in Owl-Listener/designer-skills, which has 2,871 GitHub stars. The repository holds 107 skills in this directory. The repository was last updated on September 5, 2026.

Source: Owl-Listener/designer-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.