Intercom Debug Bundle

What it does

When your agent uses it

• Encountering persistent Intercom API issues
• Rate-limit failures
• Preparing a diagnostic bundle to attach to an Intercom support ticket
• With phrases like intercom debug

Example prompts

• “intercom debug”
• “intercom support bundle”
• “collect intercom logs”
• “/intercom-debug-bundle”

Requirements

• A credential in INTERCOM_ACCESS_TOKEN
• Compatibility (from SKILL.md): Designed for Claude Code
• Pre-approved tools (allowed-tools): Bash(grep:*), Bash(curl:*), Bash(tar:*), Bash(npm:*), Bash(node:*)

Workflow steps

3 steps, taken from the step headings in SKILL.md.

1. 1Confirm auth before collecting
2. 2Run the full bundle collector
3. 3Redact and review before sharing

What it can do on your machine

Read from SKILL.md and the folder at commit 23ea8d4. It shows what the files ask for, not the result of running them.

• Tool permissions

  Pre-approves these tools, so the agent can use them without asking each time:

  • Bash(grep:*)
  • Bash(curl:*)
  • Bash(tar:*)
  • Bash(npm:*)
  • Bash(node:*)

  From allowed-tools in the SKILL.md frontmatter.

• Runs code

  Shell commands in SKILL.md call:

  • curl
  • apt
  • brew

  From the folder's file list and the shell code blocks in SKILL.md.

• Network

  Hosts in commands or code, which the agent is likely to contact:

  • status.intercom.com
  • api.intercom.io

  Also links to:

  • intercom.com
  • developers.intercom.com

  From URLs in SKILL.md, links to its own repository left out.

• Credentials

  Names these keys or tokens, usually read from environment variables:

  • INTERCOM_ACCESS_TOKEN

  From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

• Compatibility

  Designed for Claude Code

  From compatibility in the SKILL.md frontmatter.

Context cost

Intercom Debug Bundle loads about 1.2k tokens when it runs, and up to ~2.8k if it reads all its reference files. Until then it costs about 99 tokens; SKILL.md has 440 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it

~99

When it runs · the whole SKILL.md, loaded when a task matches

~1.2k

With references · SKILL.md plus every file in references/, read only if the agent opens them

~2.8k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

• NoteMentions a .env fileSKILL.md:59

  emails, and `.env` values are stripped before packaging.

• NoteMentions a .env fileSKILL.md:76

  - `config-redacted.txt` — `.env` copy with all values masked (present only if `.env` exists)

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from jeremylongshore/tons-of-skills-marketplace at commit 23ea8d4, republished under its MIT licence (© jeremylongshore). 440 words, ~1,199 tokens.

name

intercom-debug-bundle

description

Collect Intercom debug evidence for support tickets and troubleshooting. Use when encountering persistent Intercom API issues, auth or rate-limit failures, or preparing a diagnostic bundle to attach to an Intercom support ticket. Trigger with phrases like "intercom debug", "intercom support bundle", "collect intercom logs", "intercom diagnostic", "intercom troubleshoot".

allowed-tools

Bash(grep:*), Bash(curl:*), Bash(tar:*), Bash(npm:*), Bash(node:*)

compatibility

Designed for Claude Code

version

1.6.0

license

MIT

author

Jeremy Longshore <jeremy@intentsolutions.io>

tags

saas, support, messaging, intercom

TOKEN="${INTERCOM_ACCESS_TOKEN:?set INTERCOM_ACCESS_TOKEN and re-run}"
curl -s -o /dev/null -w "Auth HTTP: %{http_code}\n" \
  -H "Authorization: Bearer $TOKEN" \
  https://api.intercom.io/me
# 200 = OK, 401 = regenerate the token in the Developer Hub

curl -s -o /dev/null -w "%{http_code}\n" \
  -H "Authorization: Bearer $INTERCOM_ACCESS_TOKEN" \
  https://api.intercom.io/me
# 200 = OK, 401 = regenerate token

© jeremylongshore, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 2 other files (references) in skills/.curated/intercom-debug-bundle of jeremylongshore/tons-of-skills-marketplace.

• SKILL.md
• references/examples.md
• references/implementation.md

Open the folder on GitHubat commit 23ea8d4