Memstack Product Feedback Analyzer
cwinvestments/memstack
A skill your agent uses when the user says 'analyze feedback', 'feedback analysis', 'what are customers asking for', or has support tickets, reviews, or survey data to categorize, score, and…
Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering…
$ npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install gooseworks-ai/goose-skills voice-of-customer-synthesizer --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/gooseworks-ai/goose-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/research/composites/voice-of-customer-synthesizer .claude/skills/voice-of-customer-synthesizer && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "voice-of-customer-synthesizer" agent skill from https://github.com/gooseworks-ai/goose-skills/tree/main/skills/research/composites/voice-of-customer-synthesizer into .claude/skills/voice-of-customer-synthesizer/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "voice-of-customer-synthesizer", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/gooseworks-ai/goose-skills/tree/main/skills/research/composites/voice-of-customer-synthesizerType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install gooseworks-ai/goose-skills voice-of-customer-synthesizer --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/gooseworks-ai/goose-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/research/composites/voice-of-customer-synthesizer .agents/skills/voice-of-customer-synthesizer && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "voice-of-customer-synthesizer" agent skill from https://github.com/gooseworks-ai/goose-skills/tree/main/skills/research/composites/voice-of-customer-synthesizer into .agents/skills/voice-of-customer-synthesizer/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "voice-of-customer-synthesizer", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install gooseworks-ai/goose-skills voice-of-customer-synthesizer --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/gooseworks-ai/goose-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/research/composites/voice-of-customer-synthesizer .cursor/skills/voice-of-customer-synthesizer && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "voice-of-customer-synthesizer" agent skill from https://github.com/gooseworks-ai/goose-skills/tree/main/skills/research/composites/voice-of-customer-synthesizer into .cursor/skills/voice-of-customer-synthesizer/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "voice-of-customer-synthesizer", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/gooseworks-ai/goose-skills.git --path skills/research/composites/voice-of-customer-synthesizer--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install gooseworks-ai/goose-skills voice-of-customer-synthesizer --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/gooseworks-ai/goose-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/research/composites/voice-of-customer-synthesizer .gemini/skills/voice-of-customer-synthesizer && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "voice-of-customer-synthesizer" agent skill from https://github.com/gooseworks-ai/goose-skills/tree/main/skills/research/composites/voice-of-customer-synthesizer into .gemini/skills/voice-of-customer-synthesizer/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "voice-of-customer-synthesizer", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install gooseworks-ai/goose-skills voice-of-customer-synthesizerInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/gooseworks-ai/goose-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/research/composites/voice-of-customer-synthesizer .github/skills/voice-of-customer-synthesizer && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "voice-of-customer-synthesizer" agent skill from https://github.com/gooseworks-ai/goose-skills/tree/main/skills/research/composites/voice-of-customer-synthesizer into .github/skills/voice-of-customer-synthesizer/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "voice-of-customer-synthesizer", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install gooseworks-ai/goose-skills voice-of-customer-synthesizer --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/gooseworks-ai/goose-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/research/composites/voice-of-customer-synthesizer .opencode/skills/voice-of-customer-synthesizer && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "voice-of-customer-synthesizer" agent skill from https://github.com/gooseworks-ai/goose-skills/tree/main/skills/research/composites/voice-of-customer-synthesizer into .opencode/skills/voice-of-customer-synthesizer/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "voice-of-customer-synthesizer", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
voice-of-customer-synthesizerAggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering…
Voice Of Customer Synthesizer is an agent skill from gooseworks-ai/goose-skills. Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering, sentiment analysis, trend detection, and actionable recommendations for product, marketing, and CS teams. Chains review-site-scraper for public review data.
Its SKILL.md is about 2.4k tokens, which your agent loads only when the skill is triggered. The skill folder holds 1 other file (for example `skill.meta.json`).
It sits in Sales & Support, covering Customer feedback analysis, Market research and Web scraping. It works with Slack. The repository describes itself as: Library of Growth & GTM skills + data APIs for Claude Code, Codex, Cursor to run ads, social, content, lead gen, seo and data scraping. The licence is MIT.
6 steps, taken from the step headings in SKILL.md.
Read from SKILL.md and the folder at commit c650c6d. It shows what the files ask for, not the result of running them.
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
No scripts in the folder and no shell commands in SKILL.md (its code samples are markdown and bash).
From the folder's file list and the shell code blocks in SKILL.md.
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Voice Of Customer Synthesizer loads about 2.4k tokens when it runs. Until then it costs about 96 tokens; SKILL.md has 722 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
The full file from gooseworks-ai/goose-skills at commit c650c6d, republished under its MIT licence (© gooseworks-ai). 722 words, ~2,426 tokens.
.claude/skills/voice-of-customer-synthesizer/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.Turn scattered customer feedback into a single source of truth. Aggregates signals from every source you have, clusters them into themes, and produces a report that product, marketing, and CS teams can actually act on.
Built for: Startups where customer feedback lives in 6 different places and nobody has time to synthesize it. The founder says "what are customers saying?" and nobody has a clear answer. This skill produces that answer.
From the provided inputs, normalize all feedback into a standard format:
SOURCE | DATE | CUSTOMER | SEGMENT | FEEDBACK_TEXT | SENTIMENT | CATEGORYSentiment classification per item:
If product is on review platforms:
Chain: review-site-scraper for G2, Capterra, Trustpilot
Filter: reviews from the target time periodExtract: rating, review text, reviewer role/company size, date, pros, cons.
Search: "[product name]" feedback OR review OR "switched to" OR "stopped using"
Search: "[product name]" site:reddit.com OR site:twitter.comGroup all feedback items into themes using a bottom-up approach:
THEME: [Name — e.g., "Onboarding Complexity"]
FREQUENCY: [N mentions across M sources]
SENTIMENT: [Predominantly positive/neutral/negative]
TREND: [↑ Growing / → Stable / ↓ Declining vs prior period]
REPRESENTATIVE QUOTES:
- "[Exact quote]" — [Source, Customer segment, Date]
- "[Exact quote]" — [Source, Customer segment, Date]
- "[Exact quote]" — [Source, Customer segment, Date]
CUSTOMER SEGMENTS AFFECTED:
- [Segment 1: e.g., "New customers in first 30 days"]
- [Segment 2: e.g., "Enterprise accounts"]
ROOT CAUSE HYPOTHESIS:
[1-2 sentences: Why is this coming up? What's the underlying issue?]
IMPACT:
- On retention: [High/Medium/Low]
- On expansion: [High/Medium/Low]
- On acquisition: [High/Medium/Low]Overall Sentiment Distribution:
Positive: [N] items ([X%]) ████████░░
Neutral: [N] items ([X%]) ████░░░░░░
Negative: [N] items ([X%]) ██░░░░░░░░
Critical: [N] items ([X%]) █░░░░░░░░░| Source | Volume | Avg Sentiment | Top Theme |
|---|---|---|---|
| Support tickets | [N] | [Pos/Neg score] | [Theme] |
| NPS comments | [N] | [Score] | [Theme] |
| G2 reviews | [N] | [Score] | [Theme] |
| Slack | [N] | [Score] | [Theme] |
| Calls | [N] | [Score] | [Theme] |
Insight: Different sources often reveal different stories. Support tickets skew negative (problems). Reviews skew bipolar (love/hate). Calls reveal nuance. Note where themes appear across sources for highest confidence.
| Customer Segment | Dominant Sentiment | Top Request | Key Pain |
|---|---|---|---|
| [New customers] | [Sentiment] | [Request] | [Pain] |
| [Power users] | [Sentiment] | [Request] | [Pain] |
| [Enterprise] | [Sentiment] | [Request] | [Pain] |
| [Churned] | [Sentiment] | [Request] | [Pain] |
Compare against prior period (if available):
| Theme | Prior Period | This Period | Trend | Alert |
|---|---|---|---|---|
| [Theme 1] | [N mentions] | [N mentions] | [↑X%] | [New/Growing/Stable/Declining] |
| [Theme 2] | ... | ... | ... | ... |
New themes this period: [Themes that weren't present before] Resolved themes: [Themes that decreased significantly — things you fixed]
| Priority | Theme | Recommendation | Evidence Strength |
|---|---|---|---|
| P0 | [Theme] | [Specific action] | [N mentions, M sources, includes churn signals] |
| P1 | [Theme] | [Action] | [Evidence] |
| P2 | [Theme] | [Action] | [Evidence] |
| Action | Theme | Expected Impact |
|---|---|---|
| [Create help article for X] | [Theme] | Deflect ~[N] tickets/month |
| [Add onboarding step for Y] | [Theme] | Reduce confusion for new users |
| [Proactive outreach to segment Z] | [Theme] | Prevent churn in at-risk segment |
| Action | Theme | Opportunity |
|---|---|---|
| [Use this proof point in messaging] | [Positive theme] | "[Customer quote ready for marketing]" |
| [Address this objection on website] | [Negative theme] | Counter common concern pre-sale |
| [Build case study around X] | [Positive theme] | [N] customers mentioned this win |
# Voice of Customer Report — [Period]
Sources analyzed: [list]
Total feedback items: [N]
Date range: [start] — [end]
---
## Executive Summary
[3-5 sentences: What are customers saying? What's the overall sentiment?
What's the single most important thing to act on?]
---
## Sentiment Overview
Positive: [X%] | Neutral: [X%] | Negative: [X%] | Critical: [X%]
Net Sentiment Score: [calculated — % positive minus % negative]
vs Prior Period: [+/- X points]
---
## Top Themes (Ranked by Impact)
### 1. [Theme Name] — [Sentiment] — [N mentions]
**Summary:** [2-3 sentences]
**Key quotes:**
> "[Quote]" — [Source]
> "[Quote]" — [Source]
**Recommended action:** [What to do]
**Owner:** [Product / CS / Marketing]
### 2. [Theme Name] — ...
### 3. [Theme Name] — ...
[Continue for top 5-8 themes]
---
## What Customers Love (Preserve These)
| Strength | Evidence | Marketing Opportunity |
|----------|---------|----------------------|
| [Feature/experience] | "[Quote]" — [N mentions] | [How to use in messaging] |
---
## What Customers Want (Feature Requests)
| Request | Frequency | Segments | Product Priority |
|---------|-----------|----------|-----------------|
| [Feature] | [N mentions] | [Who wants it] | [P0/P1/P2] |
---
## What Causes Pain (Fix These)
| Pain Point | Severity | Churn Risk | Recommended Fix |
|-----------|----------|------------|----------------|
| [Issue] | [High/Med/Low] | [Yes/No] | [Action] |
---
## Trends vs Prior Period
[What's getting better, what's getting worse, what's new]
---
## Team-Specific Action Items
### Product Team
1. [Action] — [Evidence]
### CS Team
1. [Action] — [Evidence]
### Marketing Team
1. [Action] — [Evidence]
---
## Appendix: All Themes Detail
[Full theme cards with all quotes and analysis]Save to voc-report-[YYYY-MM-DD].md in the current working directory.
Run monthly or quarterly:
0 8 1 */3 * python3 run_skill.py voice-of-customer-synthesizer --client <client-name>| Component | Cost |
|---|---|
| Review scraping (via review-site-scraper) | ~$0.50-1.00 |
| Web search (social mentions) | Free |
| All analysis and synthesis | Free (LLM reasoning) |
| Total | Free — $1 |
review-site-scraper for G2/Capterra/Trustpilot reviewstwitter-mention-tracker for social mentionsreddit-post-finder for community feedback© gooseworks-ai, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
SKILL.md and 1 other file in skills/research/composites/voice-of-customer-synthesizer of gooseworks-ai/goose-skills.
Open the folder on GitHubat commit c650c6d
We found 1 copy of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in gooseworks-ai/goose-skills, which our catalogue first saw on October 9, 2026.
Voice Of Customer Synthesizer next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Voice Of Customer Synthesizer this skillgooseworks-ai/goose-skills | 1.2k | 1 repos | ~2.4k | Automated safety check: Pass | MIT | |
| Memstack Product Feedback Analyzercwinvestments/memstack | 423 | — | ~2.7k | Automated safety check: Pass | Proprietary | |
| Google Maps Reviews Scrapergmapsscraper/google-maps-agent-skills | 132 | — | ~1.2k | Automated safety check: Pass | MIT | |
| Taobao Product Reviewsbrowser-act/skills | 6.1k | — | ~1.8k | Automated safety check: Pass | MIT | |
| Customer Supportaiskillstore/marketplace | 433 | 7 repos | ~2.2k | Automated safety check: Pass | None | |
| Afa Cxafadtc/afa-dtc-skills | 168 | — | ~2.4k | Automated safety check: Pass | Custom licence |
cwinvestments/memstack
A skill your agent uses when the user says 'analyze feedback', 'feedback analysis', 'what are customers asking for', or has support tickets, reviews, or survey data to categorize, score, and…
gmapsscraper/google-maps-agent-skills
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browser-act/skills
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aiskillstore/marketplace
Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences.
afadtc/afa-dtc-skills
DTC 客户体验与服务——客服优化、售后/退货、客户旅程、NPS/CSAT、AI 客服。触发词: 客户体验, CX, 客服, 退货, 售后, NPS, CSAT, 投诉, 客户旅程, customer experience, customer service, returns policy, support tickets。复杂问题先经 afa。
rampstackco/claude-skills
Collecting and synthesizing user feedback across channels (support tickets, NPS, in-app feedback, sales calls, social mentions, customer councils) into a continuous signal that informs product…
gooseworks-ai/goose-skills
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gooseworks-ai/goose-skills
Replace an existing video's opening with a supplied clip or free kinetic text hook while retaining and verifying every original body frame, audio, captions and ending.
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Works with
Categories
Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering…. Voice Of Customer Synthesizer is an agent skill from gooseworks-ai/goose-skills. Aggregate customer feedback from multiple sources — support tickets, NPS comments, Slack messages, G2 reviews, call transcripts, survey responses — into a unified VoC report with theme clustering, sentiment analysis, trend detection, and actionable recommendations for product, marketing, and CS teams.
Voice Of Customer Synthesizer fits situations like: tasks that involve Customer feedback analysis; tasks that involve Market research; tasks that involve Web scraping.
Run `npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a claude-code`. Or copy the skill folder (skills/research/composites/voice-of-customer-synthesizer in gooseworks-ai/goose-skills) into .claude/skills/voice-of-customer-synthesizer in your project. Claude Code loads it when a task matches its description.
Run `npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a codex`. Or copy the skill folder (skills/research/composites/voice-of-customer-synthesizer in gooseworks-ai/goose-skills) into .agents/skills/voice-of-customer-synthesizer in your project. Codex loads it when a task matches its description.
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/voice-of-customer-synthesizer, .gemini/skills/voice-of-customer-synthesizer, .github/skills/voice-of-customer-synthesizer and .opencode/skills/voice-of-customer-synthesizer in your project.
SKILL.md names no scripts, command-line tools or credentials: Voice Of Customer Synthesizer is instructions for the agent only. Our summary lists: Python 3.
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
Voice Of Customer Synthesizer is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
About 2.4k tokens (SKILL.md is roughly 9.7k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
Skills that share tags, products or a category with Voice Of Customer Synthesizer: Memstack Product Feedback Analyzer (cwinvestments/memstack, 423 stars), Google Maps Reviews Scraper (gmapsscraper/google-maps-agent-skills, 132 stars), Taobao Product Reviews (browser-act/skills, 6.1k stars) and Customer Support (aiskillstore/marketplace, 433 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
gooseworks-ai (a GitHub organization) maintains it in gooseworks-ai/goose-skills, which has 1,240 GitHub stars. The repository holds 273 skills in this directory. The repository was last updated on October 8, 2026.
Source: gooseworks-ai/goose-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.