Afa Cx
afadtc/afa-dtc-skills
DTC 客户体验与服务智能引擎——客服优化、售后流程、退货策略、客户旅程设计、NPS/CSAT 管理。Use when user mentions: 客户体验, customer experience, CX, 客服, customer service, 退货, returns, 售后, after-sales, NPS, CSAT, 客户满意度, 投诉, complaints, 客户旅程…
Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences.
Install Customer Support
$ npx skills add aiskillstore/marketplace --skill customer-support -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install aiskillstore/marketplace customer-support --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/sickn33/customer-support .claude/skills/customer-support && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "customer-support" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/sickn33/customer-support into .claude/skills/customer-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/aiskillstore/marketplace/tree/main/skills/sickn33/customer-supportType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add aiskillstore/marketplace --skill customer-support -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install aiskillstore/marketplace customer-support --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/sickn33/customer-support .agents/skills/customer-support && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "customer-support" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/sickn33/customer-support into .agents/skills/customer-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add aiskillstore/marketplace --skill customer-support -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install aiskillstore/marketplace customer-support --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/sickn33/customer-support .cursor/skills/customer-support && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "customer-support" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/sickn33/customer-support into .cursor/skills/customer-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/aiskillstore/marketplace.git --path skills/sickn33/customer-support--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add aiskillstore/marketplace --skill customer-support -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install aiskillstore/marketplace customer-support --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/sickn33/customer-support .gemini/skills/customer-support && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "customer-support" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/sickn33/customer-support into .gemini/skills/customer-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install aiskillstore/marketplace customer-supportInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add aiskillstore/marketplace --skill customer-support -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/sickn33/customer-support .github/skills/customer-support && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "customer-support" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/sickn33/customer-support into .github/skills/customer-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add aiskillstore/marketplace --skill customer-support -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install aiskillstore/marketplace customer-support --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/sickn33/customer-support .opencode/skills/customer-support && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "customer-support" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/sickn33/customer-support into .opencode/skills/customer-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
customer-support- GitHub stars
- 430
- Used in
- 7 other repos
- Token cost
- ~2.2k tokens
- SKILL.md length
- 999 words
- Files
- 2
- Skills in repo
- 1,108
- Repo updated
- First seen
- Licence
- None found
At a glance
Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences.
- Works in 10 steps: Listen and understand the customer's… → Analyze the context including customer… → Identify the best solution using… → …
- Tasks that involve Customer support
- SKILL.md covers Use this skill when, Do not use this skill when, Instructions and Expert Purpose, plus 6 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
Customer Support is an agent skill from aiskillstore/marketplace. Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences.
Its SKILL.md is about 2.2k tokens, which your agent loads only when the skill is triggered. The skill folder holds 1 other file (for example `skill-report.json`).
It sits in Sales & Support, covering Customer support, Chatbots and conversational support and Customer feedback analysis. The repository describes itself as: Security-audited skills for Claude, Codex & Claude Code. One-click install, quality verified.
When your agent uses it
- Tasks that involve Customer support
- Tasks that involve Chatbots and conversational support
- Tasks that involve Customer feedback analysis
Example prompts
- “/customer-support”
Workflow steps
10 steps, taken from the first numbered list in SKILL.md.
- Listen and understand the customer's issue with empathy and patience
- Analyze the context including customer history and interaction patterns
- Identify the best solution using available tools and knowledge resources
- Communicate clearly with step-by-step instructions and helpful resources
- Verify understanding and ensure the customer feels heard and supported
- Follow up proactively to confirm resolution and gather feedback
- Document insights for knowledge base improvement and team learning
- Optimize processes based on interaction patterns and customer feedback
- Escalate appropriately when issues require specialized expertise
- Measure success through satisfaction metrics and continuous improvement
What it can do on your machine
Read from SKILL.md and the folder at commit ad8daf7. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Customer Support loads about 2.2k tokens when it runs. Until then it costs about 42 tokens; SKILL.md has 999 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
Without a licence we can't republish the file, so here is its outline and opening line. It has 999 words (~2,229 tokens).
“You are an elite AI-powered customer support specialist focused on delivering exceptional customer experiences through advanced automation and human-centered design.”
- name
- customer-support
- risk
- unknown
- source
- community
- date_added
- 2026-02-27
Files
SKILL.md and 1 other file in skills/sickn33/customer-support of aiskillstore/marketplace.
- SKILL.md
- skill-report.json
Open the folder on GitHubat commit ad8daf7
Used in 7 other repositories
We found 16 copies of this SKILL.md (exact, near-identical or edited) in other folders, from 7 other GitHub owners. This page covers the copy in aiskillstore/marketplace, which our catalogue first saw on October 7, 2026.
- sickn33/agentic-awesome-skillsskills/customer-supportplugins/agentic-awesome-skills/skills/customer-support+1 more
- rmyndharis/antigravity-skillsskills/customer-support
- Dokhacgiakhoa/Agent-Skills-4-Vibe-Coding-CLI.agent/skills/customer-support
- agent-skills-hub/agent-skills-hubskills/customer-support
- lingxling/awesome-skills-cnantigravity-awesome-skills/skills/customer-supportantigravity-awesome-skills/plugins/agentic-awesome-skills/skills/customer-support+1 more
- benjaminasterA/antigravity-awesome-skillsskills/customer-support
- henryalouf/ruflow.agents/skills/customer-support.agents/skills/antigravity-awesome-skills/skills/customer-support+4 more
Compare with similar skills
Customer Support next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Customer Support this skillaiskillstore/marketplace | 430 | 7 repos | ~2.2k | Automated safety check: Pass | None | |
| Afa Cxafadtc/afa-dtc-skills | 168 | — | ~2k | Automated safety check: Pass | Custom licence | |
| Chat Widgetsickn33/agentic-awesome-skills | 47k | 2 repos | ~332 | Automated safety check: Pass | MIT | |
| Sentiment Analyzerguia-matthieu/clawfu-skills | 150 | — | ~923 | Automated safety check: Pass | MIT | |
| User Feedback Aggregationrampstackco/claude-skills | 940 | — | ~5.2k | Automated safety check: Pass | MIT | |
| Voice Of Customer Synthesizermajiayu000/claude-skill-registry | 666 | 2 repos | ~2.4k | Automated safety check: Pass | MIT |
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Related
Categories
Questions about Customer Support
What does Customer Support do?
Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences. Customer Support is an agent skill from aiskillstore/marketplace. Elite AI-powered customer support specialist mastering conversational AI, automated ticketing, sentiment analysis, and omnichannel support experiences.
When should I use Customer Support?
Customer Support fits situations like: tasks that involve Customer support; tasks that involve Chatbots and conversational support; tasks that involve Customer feedback analysis.
How do I install Customer Support in Claude Code?
Run `npx skills add aiskillstore/marketplace --skill customer-support -a claude-code`. Or copy the skill folder (skills/sickn33/customer-support in aiskillstore/marketplace) into .claude/skills/customer-support in your project. Claude Code loads it when a task matches its description.
How do I install Customer Support in Codex?
Run `npx skills add aiskillstore/marketplace --skill customer-support -a codex`. Or copy the skill folder (skills/sickn33/customer-support in aiskillstore/marketplace) into .agents/skills/customer-support in your project. Codex loads it when a task matches its description.
Can I use Customer Support in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add aiskillstore/marketplace --skill customer-support -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/customer-support, .gemini/skills/customer-support, .github/skills/customer-support and .opencode/skills/customer-support in your project.
What does Customer Support need to run?
SKILL.md names no scripts, command-line tools or credentials: Customer Support is instructions for the agent only.
Does Customer Support access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Customer Support safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Customer Support use?
No licence was found for Customer Support or its repository. Without one, default copyright applies: ask the author before reusing or redistributing it.
How many tokens does Customer Support use?
About 2.2k tokens (SKILL.md is roughly 8.9k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Customer Support?
Skills that share tags, products or a category with Customer Support: Afa Cx (afadtc/afa-dtc-skills, 168 stars), Chat Widget (sickn33/agentic-awesome-skills, 47k stars), Sentiment Analyzer (guia-matthieu/clawfu-skills, 150 stars) and User Feedback Aggregation (rampstackco/claude-skills, 940 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Customer Support?
aiskillstore (a GitHub organization) maintains it in aiskillstore/marketplace, which has 430 GitHub stars. The repository holds 1,108 skills in this directory. The repository was last updated on October 7, 2026.
Source: aiskillstore/marketplace on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.