Escalation Management
cbrock84/headcount
Handles customer situations that have exceeded normal support — severity assessment, incident communication, executive escalation, and recovering a relationship after a failure.
Work more effectively with your manager — communicate, align, escalate, and get what you need.
MITAuto-check passed
Install Managing Up
$ npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install mohitagw15856/pm-claude-skills managing-up --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/managing-up .claude/skills/managing-up && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "managing-up" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/managing-up into .claude/skills/managing-up/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "managing-up", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/managing-upType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install mohitagw15856/pm-claude-skills managing-up --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/managing-up .agents/skills/managing-up && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "managing-up" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/managing-up into .agents/skills/managing-up/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "managing-up", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install mohitagw15856/pm-claude-skills managing-up --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/managing-up .cursor/skills/managing-up && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "managing-up" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/managing-up into .cursor/skills/managing-up/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "managing-up", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/mohitagw15856/pm-claude-skills.git --path skills/managing-up--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install mohitagw15856/pm-claude-skills managing-up --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/managing-up .gemini/skills/managing-up && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "managing-up" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/managing-up into .gemini/skills/managing-up/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "managing-up", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install mohitagw15856/pm-claude-skills managing-upInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/managing-up .github/skills/managing-up && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "managing-up" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/managing-up into .github/skills/managing-up/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "managing-up", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install mohitagw15856/pm-claude-skills managing-up --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/managing-up .opencode/skills/managing-up && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "managing-up" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/managing-up into .opencode/skills/managing-up/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "managing-up", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
managing-up- GitHub stars
- 1.4k
- Token cost
- ~925 tokens
- SKILL.md length
- 492 words
- Files
- 1
- Skills in repo
- 1,348
- Repo updated
- First seen
- Licence
- MIT
At a glance
Work more effectively with your manager — communicate, align, escalate, and get what you need.
- Asked how to manage up
- SKILL.md covers Required Inputs, Output Format, Quality Checks and Anti-Patterns, plus 2 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
- Work better with a boss
What it does
Managing Up is an agent skill from mohitagw15856/pm-claude-skills. Work more effectively with your manager — communicate, align, escalate, and get what you need. Use when asked how to manage up, work better with a boss, get buy-in from your manager, escalate without overstepping, or prepare to raise something with leadership. Produces a managing-up plan — what your manager needs and how they operate, how to frame your ask, what to bring vs. escalate, and the message.
Its SKILL.md is about 930 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
The repository describes itself as: 1255 professional Agent Skills for Claude, ChatGPT, Gemini, Cursor & Codex — PRDs, postmortems, leases, medical bills, layoffs, go-bags, new countries. Plain markdown, MIT, in… The licence is MIT.
When your agent uses it
- Asked how to manage up
- Work better with a boss
- Get buy-in from your manager
- Escalate without overstepping
Example prompts
- “/managing-up”
What it can do on your machine
Read from SKILL.md and the folder at commit 1cbf1f0. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Managing Up loads about 925 tokens when it runs. Until then it costs about 104 tokens; SKILL.md has 492 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from mohitagw15856/pm-claude-skills at commit 1cbf1f0, republished under its MIT licence (© mohitagw15856). 492 words, ~925 tokens.
Download SKILL.mdSave it as
.claude/skills/managing-up/SKILL.md (or your agent's skills folder).- name
- managing-up
- description
- Work more effectively with your manager — communicate, align, escalate, and get what you need. Use when asked how to manage up, work better with a boss, get buy-in from your manager, escalate without overstepping, or prepare to raise something with leadership. Produces a managing-up plan — what your manager needs and how they operate, how to frame your ask, what to bring vs. escalate, and the message.
Managing Up Skill
Managing up isn't politics — it's making it easy for your manager to support you and trust you with more. That means understanding how they operate, communicating in their format, bringing solutions not just problems, and escalating the right things the right way. This skill turns "I need something from my boss" into a plan that lands.
Required Inputs
Ask for these only if they aren't already provided:
- The goal — what you need (a decision, resources, air cover, autonomy, a yes) or the situation to navigate.
- Your manager — how they operate: detail vs. headlines, written vs. verbal, risk-averse vs. bold, what they're measured on and worried about.
- The context — what's happened, any history, and the urgency.
Output Format
Managing Up: [the goal] with [manager]
1. What they need — read their world: the pressures they're under, what they're accountable for, and what makes their job easier or harder. You get support by helping them succeed, not just by asking.
2. Frame the ask in their terms — connect what you want to what they care about ("this de-risks the Q3 launch you're on the hook for"), in their preferred format (a 3-bullet Slack vs. a one-pager vs. a 1:1).
3. Bring vs. escalate — what to decide/handle yourself (and just inform them), vs. what genuinely needs their call. Bring a recommendation, not an open problem: "here's the issue, here are 2 options, I recommend A — do you agree?"
4. The message — a ready draft (Slack/email/1:1 talking points) that's concise, leads with the ask or headline, and makes saying yes easy.
5. Anticipate — their likely concern or pushback, and how you'll address it up front.
Cadence note — no surprises: flag risks early, keep them informed at their preferred altitude, and make your 1:1s about decisions and growth, not status.
Show full SKILL.md (195 more words)Show less
Quality Checks
- The ask is framed in terms of what the manager is accountable for/worried about
- It's in the manager's preferred format and altitude (detail vs. headline)
- Problems come with a recommendation and options, not just the problem
- It's clear what you'll handle vs. what genuinely needs their decision
- Likely pushback is anticipated and pre-addressed
- The principle of "no surprises" is honoured (risks flagged early)
Anti-Patterns
- Do not bring a problem with no recommendation — "what should I do?" offloads your job; bring options + a pick
- Do not communicate in your preferred style — match theirs (a detail-lover and a headline-skimmer need different messages)
- Do not surprise your manager — surfacing a risk late is the fastest way to lose trust
- Do not escalate everything (looks like you can't decide) or nothing (looks like you hide things) — calibrate
- Do not frame the ask around what you want — connect it to what they're measured on
Based On
Managing-up practice — Drucker on managing the boss, Gabarro & Kotter's "Managing Your Boss," no-surprises and solution-oriented escalation.
Example Trigger Phrases
- "How to manage up?"
- "Work better with a boss."
- "Get buy-in from your manager."
- "Escalate without overstepping."
- "Prepare to raise something with leadership."
© mohitagw15856, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in skills/managing-up of mohitagw15856/pm-claude-skills.
Open the folder on GitHubat commit 1cbf1f0
Compare with similar skills
Managing Up next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Managing Up this skillmohitagw15856/pm-claude-skills | 1.4k | — | ~925 | Automated safety check: Pass | MIT | |
| Escalation Managementcbrock84/headcount | 2k | — | ~930 | Automated safety check: Pass | MIT | |
| Project ManagerRightNow-AI/openfang | 18k | — | ~960 | Automated safety check: Pass | Apache-2.0 | |
| Secrets Managementdavila7/claude-code-templates | 33k | 12 repos | ~2k | Automated safety check: Pass | MIT | |
| Incident Managementsickn33/agentic-awesome-skills | 47k | 2 repos | ~4.5k | Automated safety check: Pass | MIT | |
| Content Management Systemsgithub/awesome-copilot | 40k | 1 repos | ~1.3k | Automated safety check: Pass | MIT |
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Questions about Managing Up
What does Managing Up do?
Work more effectively with your manager — communicate, align, escalate, and get what you need. Managing Up is an agent skill from mohitagw15856/pm-claude-skills. Work more effectively with your manager — communicate, align, escalate, and get what you need.
When should I use Managing Up?
Managing Up fits situations like: asked how to manage up; work better with a boss; get buy-in from your manager; escalate without overstepping.
How do I install Managing Up in Claude Code?
Run `npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a claude-code`. Or copy the skill folder (skills/managing-up in mohitagw15856/pm-claude-skills) into .claude/skills/managing-up in your project. Claude Code loads it when a task matches its description.
How do I install Managing Up in Codex?
Run `npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a codex`. Or copy the skill folder (skills/managing-up in mohitagw15856/pm-claude-skills) into .agents/skills/managing-up in your project. Codex loads it when a task matches its description.
Can I use Managing Up in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add mohitagw15856/pm-claude-skills --skill managing-up -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/managing-up, .gemini/skills/managing-up, .github/skills/managing-up and .opencode/skills/managing-up in your project.
What does Managing Up need to run?
SKILL.md names no scripts, command-line tools or credentials: Managing Up is instructions for the agent only.
Does Managing Up access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Managing Up safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Managing Up use?
Managing Up is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Managing Up use?
About 925 tokens (SKILL.md is roughly 3.7k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Managing Up?
Skills that share tags, products or a category with Managing Up: Escalation Management (cbrock84/headcount, 2k stars), Project Manager (RightNow-AI/openfang, 18k stars), Secrets Management (davila7/claude-code-templates, 33k stars) and Incident Management (sickn33/agentic-awesome-skills, 47k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Managing Up?
mohitagw15856 (a GitHub user) maintains it in mohitagw15856/pm-claude-skills, which has 1,434 GitHub stars. The repository holds 1,348 skills in this directory. The repository was last updated on October 9, 2026.
Source: mohitagw15856/pm-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.