Agent skill

Deskcomm Operacao

by melgarafael in melgarafael/DeskcommCRM

Guia de operação diária do DeskcommCRM para quem já tem o sistema instalado e precisa encontrar telas, entender fluxos, configurar recursos correntes e resolver dúvidas de uso sem mexer no código.

MITAuto-check passedSales & Support

Install Deskcomm Operacao

skills CLI
$ npx skills add melgarafael/DeskcommCRM --skill deskcomm-operacao -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install melgarafael/DeskcommCRM deskcomm-operacao --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/melgarafael/DeskcommCRM.git skills-src && mkdir -p .claude/skills && cp -r skills-src/.agents/skills/deskcomm-operacao .claude/skills/deskcomm-operacao && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
deskcomm-operacao
GitHub stars
4.5k
Token cost
~826 tokens
SKILL.md length
364 words
Files
3 (incl. references)
Skills in repo
8
Repo updated
First seen
Licence
MIT

At a glance

Guia de operação diária do DeskcommCRM para quem já tem o sistema instalado e precisa encontrar telas, entender fluxos, configurar recursos correntes e resolver dúvidas de uso sem mexer no código.

  • Works in 7 steps: Identifique a intenção da pessoa antes… → Prefira o caminho pela interface quando… → Diga o caminho como Grupo → Tela → Ação. → …
  • Tasks that involve GraphQL
  • SKILL.md covers Como agir, Quando usar outra skill, Mapa da interface and Resposta padrão para "onde…, plus 2 more sections
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Deskcomm Operacao is an agent skill from melgarafael/DeskcommCRM. Guia de operação diária do DeskcommCRM para quem já tem o sistema instalado e precisa encontrar telas, entender fluxos, configurar recursos correntes e resolver dúvidas de uso sem mexer no código. Use quando alguém perguntar "onde fica", "como uso", "como configuro na tela", "o que este menu faz", "qual a ordem para operar", ou precisar de um mapa do produto entre Inbox, CRM, IA, Canais, Análise e Organização. Encaminha instalação, cliente novo, prompt, métricas e desenvolvimento para as skills específicas.

Its SKILL.md is about 830 tokens, which your agent loads only when the skill is triggered. The skill folder holds 4 other files, including reference files (for example `agents/openai.yaml` and `references/mapa-da-interface.md`).

It sits in Sales & Support, covering GraphQL and Email management. It works with WhatsApp and Supabase. The repository describes itself as: Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by chat. MCP-ready… The licence is MIT.

When your agent uses it

  • Tasks that involve GraphQL
  • Tasks that involve Email management

Example prompts

  • “onde fica”
  • “como uso”
  • “como configuro na tela”
  • “/deskcomm-operacao”

Workflow steps

7 steps, taken from the first numbered list in SKILL.md.

  1. Identifique a intenção da pessoa antes de mandar comandos.
  2. Prefira o caminho pela interface quando a tarefa existe na interface.
  3. Diga o caminho como Grupo → Tela → Ação.
  4. Explique o efeito da ação e os pré-requisitos.
  5. Para comportamento que possa ter mudado, confirme em README.md, docs/current-state.md,
  6. Não invente campos, botões, estados ou permissões.
  7. Não peça segredo em chat e nunca repita chaves/tokens na resposta.

What it can do on your machine

Read from SKILL.md and the folder at commit b3bd604. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Deskcomm Operacao loads about 826 tokens when it runs, and up to ~1.4k if it reads all its reference files. Until then it costs about 133 tokens; SKILL.md has 364 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~133
When it runs · the whole SKILL.md, loaded when a task matches
~826
With references · SKILL.md plus every file in references/, read only if the agent opens them
~1.4k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from melgarafael/DeskcommCRM at commit b3bd604, republished under its MIT licence (© melgarafael). 364 words, ~826 tokens.

Download SKILL.mdSave it as .claude/skills/deskcomm-operacao/SKILL.md (or your agent's skills folder). This skill also uses 2 other files; get the full folder from GitHub.
name
deskcomm-operacao
description
Guia de operação diária do DeskcommCRM para quem já tem o sistema instalado e precisa encontrar telas, entender fluxos, configurar recursos correntes e resolver dúvidas de uso sem mexer no código. Use quando alguém perguntar "onde fica", "como uso", "como configuro na tela", "o que este menu faz", "qual a ordem para operar", ou precisar de um mapa do produto entre Inbox, CRM, IA, Canais, Análise e Organização. Encaminha instalação, cliente novo, prompt, métricas e desenvolvimento para as skills específicas.
metadata.publico
operador, gestor, implantador
metadata.escopo
uso diário pela interface

Operar o DeskcommCRM no dia a dia

Este guia é a porta de entrada para dúvidas de uso do produto depois que a instalação já está no ar. Ele evita responder pela memória: localiza a área correta, consulta a documentação atual e encaminha para uma skill especializada quando a pergunta deixar de ser operação cotidiana.

Como agir

  1. Identifique a intenção da pessoa antes de mandar comandos.
  2. Prefira o caminho pela interface quando a tarefa existe na interface.
  3. Diga o caminho como Grupo → Tela → Ação.
  4. Explique o efeito da ação e os pré-requisitos.
  5. Para comportamento que possa ter mudado, confirme em README.md, docs/current-state.md, docs/index.md e no código atual.
  6. Não invente campos, botões, estados ou permissões.
  7. Não peça segredo em chat e nunca repita chaves/tokens na resposta.

Quando usar outra skill

  • Instalar, atualizar, VPS, domínio, Supabase, WhatsApp quebrado ou recuperação: deskcomm-instalar.
  • Montar o CRM para um cliente/nicho, configurar agentes, roteadores, follow-ups e conhecimento: deskcomm-cliente-novo.
  • O agente responde errado, escala demais ou não usa ferramentas: deskcomm-prompt.
  • Conversão, desempenho, custo, funil e relatórios: deskcomm-metricas.
  • Alterar/revisar código: deskcomm-doutrina.
  • Abrir contribuição/PR: deskcomm-contribuir.
  • Criar extensão/módulo de nicho: deskcomm-extensao.

Não duplique o procedimento especializado aqui; carregue a skill dona do assunto.

Mapa da interface

Use references/mapa-da-interface.md para orientar perguntas como:

  • "onde vejo conversas?"
  • "onde altero o funil?"
  • "onde configuro IA?"
  • "onde conecto canais?"
  • "onde vejo métricas?"
  • "onde gerencio equipe e organização?"
Show full SKILL.md (134 more words)Show less

Resposta padrão para "onde fica X?"

Responda nesta ordem:

  1. Caminho: grupo → tela → ação.
  2. Serve para: uma frase.
  3. Pré-requisito: somente se existir.
  4. Depois disso: o que muda/onde confirmar.
  5. Se não aparecer: qual permissão, configuração ou estado verificar.

Resposta padrão para "como faço X?"

  1. Confirme o objetivo.
  2. Liste apenas os passos necessários pela UI.
  3. Aponte qualquer ação irreversível ou que publique/ative algo.
  4. Diga como verificar que funcionou.
  5. Se a tarefa exigir infraestrutura, código ou configuração de cliente, encaminhe à skill específica.

Fonte de verdade

Precedência quando houver divergência:

  1. código e estado atual do repositório;
  2. documentação atual (docs/current-state.md, specs e runbooks);
  3. skill especializada da área;
  4. README e textos de ajuda.

Se dois lugares discordarem, explique a diferença e siga a fonte mais alta.

© melgarafael, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 2 other files (references) in .agents/skills/deskcomm-operacao of melgarafael/DeskcommCRM.

  • SKILL.md
  • agents/openai.yaml
  • references/mapa-da-interface.md

Open the folder on GitHubat commit b3bd604

Compare with similar skills

Deskcomm Operacao next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Deskcomm Operacao compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Deskcomm Operacao this skillmelgarafael/DeskcommCRM4.5k—~826Automated safety check: PassMIT
Supabasecurvenote/curvenote1705 repos~2.2kAutomated safety check: PassCustom licence
Add Gmailsbusso/claudeclaw194—~1.9kAutomated safety check: PassMIT
Backend Engineeringmagnus919/agent-skills115—~2.6kAutomated safety check: PassMIT
Traul Message Searchdandaka/traul112—~3.9kAutomated safety check: NotesAGPL-3.0
Ak Dev New Messaging Integrationyaalalabs/agent-kernel192—~4.6kAutomated safety check: PassApache-2.0

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All 8 skills in this repo
  • Deskcomm Contribuir

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    4.5k GitHub stars~3.6k tokensUpdated today
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  • Deskcomm Extensao

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  • Deskcomm Metricas

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  • Deskcomm Cliente Novo

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Questions about Deskcomm Operacao

What does Deskcomm Operacao do?

Guia de operação diária do DeskcommCRM para quem já tem o sistema instalado e precisa encontrar telas, entender fluxos, configurar recursos correntes e resolver dúvidas de uso sem mexer no código. Deskcomm Operacao is an agent skill from melgarafael/DeskcommCRM. Guia de operação diária do DeskcommCRM para quem já tem o sistema instalado e precisa encontrar telas, entender fluxos, configurar recursos correntes e resolver dúvidas de uso sem mexer no código.

When should I use Deskcomm Operacao?

Deskcomm Operacao fits situations like: tasks that involve GraphQL; tasks that involve Email management.

How do I install Deskcomm Operacao in Claude Code?

Run `npx skills add melgarafael/DeskcommCRM --skill deskcomm-operacao -a claude-code`. Or copy the skill folder (.agents/skills/deskcomm-operacao in melgarafael/DeskcommCRM) into .claude/skills/deskcomm-operacao in your project. Claude Code loads it when a task matches its description.

How do I install Deskcomm Operacao in Codex?

Run `npx skills add melgarafael/DeskcommCRM --skill deskcomm-operacao -a codex`. Or copy the skill folder (.agents/skills/deskcomm-operacao in melgarafael/DeskcommCRM) into .agents/skills/deskcomm-operacao in your project. Codex loads it when a task matches its description.

Can I use Deskcomm Operacao in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add melgarafael/DeskcommCRM --skill deskcomm-operacao -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/deskcomm-operacao, .gemini/skills/deskcomm-operacao, .github/skills/deskcomm-operacao and .opencode/skills/deskcomm-operacao in your project.

What does Deskcomm Operacao need to run?

SKILL.md names no scripts, command-line tools or credentials: Deskcomm Operacao is instructions for the agent only.

Does Deskcomm Operacao access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Deskcomm Operacao safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Deskcomm Operacao use?

Deskcomm Operacao is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Deskcomm Operacao use?

About 826 tokens (SKILL.md is roughly 3.3k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 580 tokens, read only when the agent opens those files.

What are the alternatives to Deskcomm Operacao?

Skills that share tags, products or a category with Deskcomm Operacao: Supabase (curvenote/curvenote, 170 stars), Add Gmail (sbusso/claudeclaw, 194 stars), Backend Engineering (magnus919/agent-skills, 115 stars) and Traul Message Search (dandaka/traul, 112 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Deskcomm Operacao?

melgarafael (a GitHub user) maintains it in melgarafael/DeskcommCRM, which has 4,530 GitHub stars. The repository holds 8 skills in this directory. The repository was last updated on October 11, 2026.

Source: melgarafael/DeskcommCRM on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.