Siftrank
noperator/siftrank
Find needles in haystacks with SiftRank. An agent skill from noperator/siftrank.
Manage There There helpdesk tickets, contacts, and channels using the there-there CLI.
Install There There
$ npx skills add freekmurze/dotfiles --skill there-there -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install freekmurze/dotfiles there-there --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/freekmurze/dotfiles.git skills-src && mkdir -p .claude/skills && cp -r skills-src/config/claude/skills/there-there .claude/skills/there-there && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "there-there" agent skill from https://github.com/freekmurze/dotfiles/tree/main/config/claude/skills/there-there into .claude/skills/there-there/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "there-there", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/freekmurze/dotfiles/tree/main/config/claude/skills/there-thereType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add freekmurze/dotfiles --skill there-there -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install freekmurze/dotfiles there-there --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/freekmurze/dotfiles.git skills-src && mkdir -p .agents/skills && cp -r skills-src/config/claude/skills/there-there .agents/skills/there-there && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "there-there" agent skill from https://github.com/freekmurze/dotfiles/tree/main/config/claude/skills/there-there into .agents/skills/there-there/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "there-there", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add freekmurze/dotfiles --skill there-there -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install freekmurze/dotfiles there-there --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/freekmurze/dotfiles.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/config/claude/skills/there-there .cursor/skills/there-there && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "there-there" agent skill from https://github.com/freekmurze/dotfiles/tree/main/config/claude/skills/there-there into .cursor/skills/there-there/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "there-there", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/freekmurze/dotfiles.git --path config/claude/skills/there-there--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add freekmurze/dotfiles --skill there-there -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install freekmurze/dotfiles there-there --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/freekmurze/dotfiles.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/config/claude/skills/there-there .gemini/skills/there-there && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "there-there" agent skill from https://github.com/freekmurze/dotfiles/tree/main/config/claude/skills/there-there into .gemini/skills/there-there/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "there-there", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install freekmurze/dotfiles there-thereInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add freekmurze/dotfiles --skill there-there -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/freekmurze/dotfiles.git skills-src && mkdir -p .github/skills && cp -r skills-src/config/claude/skills/there-there .github/skills/there-there && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "there-there" agent skill from https://github.com/freekmurze/dotfiles/tree/main/config/claude/skills/there-there into .github/skills/there-there/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "there-there", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add freekmurze/dotfiles --skill there-there -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install freekmurze/dotfiles there-there --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/freekmurze/dotfiles.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/config/claude/skills/there-there .opencode/skills/there-there && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "there-there" agent skill from https://github.com/freekmurze/dotfiles/tree/main/config/claude/skills/there-there into .opencode/skills/there-there/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "there-there", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
there-there- GitHub stars
- 1k
- Token cost
- ~1.7k tokens
- SKILL.md length
- 340 words
- Files
- 3 (incl. references)
- Skills in repo
- 52
- Repo updated
- First seen
- Licence
- MIT
At a glance
Manage There There helpdesk tickets, contacts, and channels using the there-there CLI.
- The user wants to list
- SKILL.md covers Prerequisites, Authentication, Quick command reference and Common workflows, plus 1 more section
- Calls composer
- Assign team members
What it does
There There is an agent skill from freekmurze/dotfiles. Manage There There helpdesk tickets, contacts, and channels using the there-there CLI. Use when the user wants to list, view, reply to, search, or manage tickets; assign team members; manage tags; view contacts; or interact with there-there.app from the command line.
Its SKILL.md is about 1.7k tokens, which your agent loads only when the skill is triggered. The skill folder holds 3 other files, including reference files (for example `references/commands.md` and `references/workflows.md`).
It sits in Sales & Support, covering Customer support. The licence is MIT.
When your agent uses it
- The user wants to list
- Assign team members
- Interact with there-there.app from the command line
Example prompts
- “/there-there”
What it can do on your machine
Read from SKILL.md and the folder at commit 8874280. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
Shell commands in SKILL.md call:
composer
From the folder's file list and the shell code blocks in SKILL.md.
Network
Links to these hosts (documentation or services it may open):
there-there.app
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
There There loads about 1.7k tokens when it runs, and up to ~5.1k if it reads all its reference files. Until then it costs about 70 tokens; SKILL.md has 340 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from freekmurze/dotfiles at commit 8874280, republished under its MIT licence (© freekmurze). 340 words, ~1,710 tokens.
Download SKILL.mdSave it as
.claude/skills/there-there/SKILL.md (or your agent's skills folder). This skill also uses 2 other files; get the full folder from GitHub.- name
- there-there
- description
- Manage There There helpdesk tickets, contacts, and channels using the there-there CLI. Use when the user wants to list, view, reply to, search, or manage tickets; assign team members; manage tags; view contacts; or interact with there-there.app from the command line.
- license
- MIT
- metadata.author
- spatie
- metadata.version
- 0.0.1
There There CLI
The there-there CLI lets you manage There There helpdesk tickets from the terminal. Every There There API endpoint has a corresponding command.
Prerequisites
Check that the CLI is installed:
there-there --versionIf not installed:
composer global require spatie/there-there-cliEnsure Composer's global bin directory is in PATH:
composer global config bin-dir --absoluteAuthentication
# Log in (you'll be prompted for your API token)
there-there login
# Log out
there-there logoutGet your API token from your workspace settings at https://there-there.app/settings/api-tokens.
If any command returns a 401 error, the token is invalid or expired. Run there-there login again.
Quick command reference
All commands output JSON. See references/commands.md for full parameter details.
User & workspace
# Who am I? Returns user and workspace info
there-there get-meTickets
# List all tickets (paginated)
there-there list-tickets
# Filter by status
there-there list-tickets --filter-status=open
# Filter by channel or tags
there-there list-tickets --filter-channel-ids=1 --filter-tag-ids=1,2
# Only my tickets
there-there list-tickets --filter-assigned-to-me=true
# Sort by most recent activity
there-there list-tickets --sort=-updated_at
# View a specific ticket with messages and activities
there-there show-ticket --ticket=01HX9F3K2M...
# Semantic search (AI-powered, finds tickets by meaning)
there-there list-tickets --q="how do I get a refund"
# Full-text keyword search
there-there list-tickets --filter-search="refund"
# Filter by specific assignee
there-there list-tickets --filter-assigned-user-id=5
# Filter by date range
there-there list-tickets --filter-created-after=2026-01-01 --filter-created-before=2026-02-01
# Combine search with filters
there-there list-tickets --q="billing issue" --filter-status=open --filter-created-after=2026-01-01Ticket actions
# Change status
there-there update-ticket-status --ticket=ULID --field status=closed
# Assign to a user
there-there update-ticket-assignee --ticket=ULID --field assignee_id=5
# Unassign
there-there update-ticket-assignee --ticket=ULID --field assignee_id=null
# Assign to a team
there-there update-ticket-team --ticket=ULID --field team_id=3
# Add a tag
there-there add-tag-to-ticket --ticket=ULID --tag=TAG_ULID
# Remove a tag
there-there remove-tag-from-ticket --ticket=ULID --tag=TAG_ULIDMessages
# Reply to a ticket
there-there reply-to-ticket --ticket=ULID --field body="<p>Thanks for reaching out!</p>"
# Forward a ticket
there-there forward-ticket --ticket=ULID --field body="<p>FYI</p>" --field to_recipients='["someone@example.com"]'
# Add an internal note
there-there add-note-to-ticket --ticket=ULID --field body="<p>Internal note here</p>"Activities
# List activities for a ticket
there-there list-ticket-activities --ticket=ULIDTags, channels, members, contacts
# List workspace tags
there-there list-tags
# List workspace channels
there-there list-channels
# List workspace members
there-there list-members
# List contacts (with search/filter)
there-there list-contacts --filter-search=john
# View a specific contact
there-there show-contact --contact=ULIDPagination
All list commands support pagination:
there-there list-tickets --page=2 --per-page=10Common workflows
Ticket triage
List open tickets, review them, and take action. See references/workflows.md for the full triage workflow.
Quick version:
# 1. List open tickets sorted by most recent
there-there list-tickets --filter-status=open --sort=-updated_at
# 2. View a ticket to read messages
there-there show-ticket --ticket=ULID
# 3. Reply to the customer
there-there reply-to-ticket --ticket=ULID --field body="<p>Your reply here</p>"
# 4. Close resolved tickets
there-there update-ticket-status --ticket=ULID --field status=closedSearching tickets
The list-tickets command supports two types of search plus date and assignee filters:
--q(semantic search): Uses AI embeddings to find tickets by meaning, not just keywords. Matches across subjects, summaries, and message content. Results are ordered by relevance. Requires AI to be enabled for the workspace (returns 422 if not). Can be combined with all other filters.--filter-search(full-text search): Keyword search across ticket subjects, messages, and contact info. Faster than semantic search, good for finding exact terms or email addresses.--filter-assigned-user-id: Filter by a specific user ID (uselist-membersto find IDs). Different from--filter-assigned-to-mewhich uses the authenticated user.--filter-created-after: Only return tickets created on or after this date. ISO 8601 format (e.g.2026-01-01).--filter-created-before: Only return tickets created on or before this date. ISO 8601 format (e.g.2026-03-01).
All filters can be combined. When --q is used without an explicit --sort, results are ordered by relevance. When --q is used with --sort, the explicit sort takes precedence.
# Semantic search for tickets about a topic
there-there list-tickets --q="how do I get a refund"
# Full-text search for a keyword
there-there list-tickets --filter-search="invoice"
# Combine semantic search with filters
there-there list-tickets --q="billing issue" --filter-status=open --filter-created-after=2026-01-01
# Tickets from a specific user in a date range
there-there list-tickets --filter-assigned-user-id=5 --filter-created-after=2026-01-01 --filter-created-before=2026-02-01Bulk operations
# Find all unassigned tickets
there-there list-tickets --filter-unassigned=true
# Assign them
there-there update-ticket-assignee --ticket=ULID --field assignee_id=5Output format
All commands return JSON. When presenting results to the user:
- Tickets: Show as a table with columns: subject, status, channel, assignee, tags, last message preview, updated at.
- Messages: Show sender, type (inbound/outbound/note), body preview, attachments count, timestamp.
- Contacts: Show name, email, ticket count, last activity.
- Activities: Show type, user, description, timestamp.
© freekmurze, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
SKILL.md and 2 other files (references) in config/claude/skills/there-there of freekmurze/dotfiles.
- SKILL.md
- references/commands.md
- references/workflows.md
Open the folder on GitHubat commit 8874280
Compare with similar skills
There There next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| There There this skillfreekmurze/dotfiles | 1k | — | ~1.7k | Automated safety check: Pass | MIT | |
| Siftranknoperator/siftrank | 225 | — | ~2.9k | Automated safety check: Pass | MIT | |
| Supporthaacked/dotfiles | 134 | — | ~2.9k | Automated safety check: Pass | None | |
| Customer Support Agentmastra-ai/mastra | 29k | — | ~2.2k | Automated safety check: Pass | Custom licence | |
| Add Agent Adaptersafedep/gryph | 172 | — | ~679 | Automated safety check: Pass | Apache-2.0 | |
| Agent Support Matrixjazzyalex/agent-sessions | 895 | — | ~587 | Automated safety check: Pass | MIT |
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Related
Categories
Questions about There There
What does There There do?
Manage There There helpdesk tickets, contacts, and channels using the there-there CLI. There There is an agent skill from freekmurze/dotfiles. Manage There There helpdesk tickets, contacts, and channels using the there-there CLI.
When should I use There There?
There There fits situations like: the user wants to list; assign team members; interact with there-there.app from the command line.
How do I install There There in Claude Code?
Run `npx skills add freekmurze/dotfiles --skill there-there -a claude-code`. Or copy the skill folder (config/claude/skills/there-there in freekmurze/dotfiles) into .claude/skills/there-there in your project. Claude Code loads it when a task matches its description.
How do I install There There in Codex?
Run `npx skills add freekmurze/dotfiles --skill there-there -a codex`. Or copy the skill folder (config/claude/skills/there-there in freekmurze/dotfiles) into .agents/skills/there-there in your project. Codex loads it when a task matches its description.
Can I use There There in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add freekmurze/dotfiles --skill there-there -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/there-there, .gemini/skills/there-there, .github/skills/there-there and .opencode/skills/there-there in your project.
What does There There need to run?
Going by SKILL.md and its folder, There There needs the command-line tools its instructions call (composer).
Does There There access the network?
SKILL.md names 1 domain. As links in the text: there-there.app. This is read from the text; nothing was executed.
Is There There safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does There There use?
There There is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does There There use?
About 1.7k tokens (SKILL.md is roughly 6.8k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 3.4k tokens, read only when the agent opens those files.
What are the alternatives to There There?
Skills that share tags, products or a category with There There: Siftrank (noperator/siftrank, 225 stars), Support (haacked/dotfiles, 134 stars), Customer Support Agent (mastra-ai/mastra, 29k stars) and Add Agent Adapter (safedep/gryph, 172 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains There There?
freekmurze (a GitHub user) maintains it in freekmurze/dotfiles, which has 1,013 GitHub stars. The repository holds 52 skills in this directory. The repository was last updated on October 8, 2026.
Source: freekmurze/dotfiles on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.