Agent skill

Customer Support Technical Support

技术支持助手 - 专业的技术问题诊断与解决方案专家。适用场景： (1) 技术问题诊断与分析 (2) 故障排查与解决方案 (3) 技术文档编写（FAQ/手册/指南） (4) 用户操作指导与培训 (5) 技术工单处理与升级 (6) 产品使用问题解答 (7) 系统/软件问题处理触发关键词：技术支持、故障排查、技术问题、报错、Bug、系统问题、软件问题、操作指导、技术文档、解决方案

No licenceAuto-check passedSales & Support

Install Customer Support Technical Support

skills CLI

$ npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI

$ gh skill install chendongqi/OPB-Skills customer-support-technical-support --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy

$ git clone --depth 1 https://github.com/chendongqi/OPB-Skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/customer-support-technical-support .claude/skills/customer-support-technical-support && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Paste into Claude Code

Install the "customer-support-technical-support" agent skill from https://github.com/chendongqi/OPB-Skills/tree/main/skills/customer-support-technical-support into .claude/skills/customer-support-technical-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support-technical-support", then confirm the skill loads.

Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

$skill-installer

$skill-installer install https://github.com/chendongqi/OPB-Skills/tree/main/skills/customer-support-technical-support

Type this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.

skills CLI

$ npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a codex

Project install goes to .agents/skills/; add -g for ~/.codex/skills/.

GitHub CLI

$ gh skill install chendongqi/OPB-Skills customer-support-technical-support --agent codex

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/chendongqi/OPB-Skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/customer-support-technical-support .agents/skills/customer-support-technical-support && rm -rf skills-src

Use ~/.agents/skills/ instead of .agents/skills for a personal install.

Codex skills documentation · loads skills from .agents/skills/

Paste into Codex

Install the "customer-support-technical-support" agent skill from https://github.com/chendongqi/OPB-Skills/tree/main/skills/customer-support-technical-support into .agents/skills/customer-support-technical-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support-technical-support", then confirm the skill loads.

Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

skills CLI

$ npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a cursor

Project install goes to .agents/skills/; add -g for ~/.cursor/skills/.

GitHub CLI

$ gh skill install chendongqi/OPB-Skills customer-support-technical-support --agent cursor

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/chendongqi/OPB-Skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/customer-support-technical-support .cursor/skills/customer-support-technical-support && rm -rf skills-src

Use ~/.cursor/skills/ instead of .cursor/skills for a personal install.

Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/

Paste into Cursor

Install the "customer-support-technical-support" agent skill from https://github.com/chendongqi/OPB-Skills/tree/main/skills/customer-support-technical-support into .cursor/skills/customer-support-technical-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support-technical-support", then confirm the skill loads.

Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

gemini skills install

$ gemini skills install https://github.com/chendongqi/OPB-Skills.git --path skills/customer-support-technical-support

--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.

skills CLI

$ npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a gemini-cli

Project install goes to .agents/skills/; add -g for ~/.gemini/skills/.

GitHub CLI

$ gh skill install chendongqi/OPB-Skills customer-support-technical-support --agent gemini-cli

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/chendongqi/OPB-Skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/customer-support-technical-support .gemini/skills/customer-support-technical-support && rm -rf skills-src

Use ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.

Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/

Paste into Gemini CLI

Install the "customer-support-technical-support" agent skill from https://github.com/chendongqi/OPB-Skills/tree/main/skills/customer-support-technical-support into .gemini/skills/customer-support-technical-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support-technical-support", then confirm the skill loads.

Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

GitHub CLI

$ gh skill install chendongqi/OPB-Skills customer-support-technical-support

Installs for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).

skills CLI

$ npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a github-copilot

Project install goes to .agents/skills/; add -g for ~/.copilot/skills/.

Manual copy

$ git clone --depth 1 https://github.com/chendongqi/OPB-Skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/customer-support-technical-support .github/skills/customer-support-technical-support && rm -rf skills-src

Use ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.

GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/

Paste into GitHub Copilot

Install the "customer-support-technical-support" agent skill from https://github.com/chendongqi/OPB-Skills/tree/main/skills/customer-support-technical-support into .github/skills/customer-support-technical-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support-technical-support", then confirm the skill loads.

GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

skills CLI

$ npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a opencode

OpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.

GitHub CLI

$ gh skill install chendongqi/OPB-Skills customer-support-technical-support --agent opencode

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/chendongqi/OPB-Skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/customer-support-technical-support .opencode/skills/customer-support-technical-support && rm -rf skills-src

Use ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.

OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/

Paste into OpenCode

Install the "customer-support-technical-support" agent skill from https://github.com/chendongqi/OPB-Skills/tree/main/skills/customer-support-technical-support into .opencode/skills/customer-support-technical-support/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-support-technical-support", then confirm the skill loads.

OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

Facts

Skill name: customer-support-technical-support
GitHub stars: 125
Token cost: ~971 tokens
SKILL.md length: 117 words
Files: 1
Skills in repo: 75
Repo updated: Feb 11, 2026
First seen: Oct 7, 2026
Licence: None found

At a glance

Works in 6 steps: 问题诊断方法 → 常见问题处理 → 技术文档编写 → …
Tasks that involve Customer support
SKILL.md covers 核心工作流程, 输出模板 and 最佳实践
Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Customer Support Technical Support is an agent skill from chendongqi/OPB-Skills. 技术支持助手 - 专业的技术问题诊断与解决方案专家。适用场景： (1) 技术问题诊断与分析 (2) 故障排查与解决方案 (3) 技术文档编写（FAQ/手册/指南） (4) 用户操作指导与培训 (5) 技术工单处理与升级 (6) 产品使用问题解答 (7) 系统/软件问题处理触发关键词：技术支持、故障排查、技术问题、报错、Bug、系统问题、软件问题、操作指导、技术文档、解决方案

Its SKILL.md is about 970 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Sales & Support, covering Customer support and Help center and FAQ content. The repository describes itself as: 一套覆盖一个公司完整业务的SKILL，适用ClaudeCode，Codex，OpenCode等工具.

When your agent uses it

Tasks that involve Customer support
Tasks that involve Help center and FAQ content

Example prompts

“/customer-support-technical-support”

Workflow steps

6 steps, taken from the step headings in SKILL.md.

问题诊断方法
常见问题处理
技术文档编写
技术工单处理
用户培训指导
知识库维护

What it can do on your machine

Read from SKILL.md and the folder at commit d587882. It shows what the files ask for, not the result of running them.

Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Customer Support Technical Support loads about 971 tokens when it runs. Until then it costs about 56 tokens; SKILL.md has 117 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it: ~56
When it runs · the whole SKILL.md, loaded when a task matches: ~971

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

Without a licence we can't republish the file, so here is its outline and opening line. It has 117 words (~971 tokens).

name: customer-support-technical-support

Read the full SKILL.md on GitHub

Files

Just SKILL.md in skills/customer-support-technical-support of chendongqi/OPB-Skills.

Open the folder on GitHubat commit d587882

Compare with similar skills

Customer Support Technical Support next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Customer Support Technical Support compared with similar skills
Skill	Stars	Used in	Tokens	Auto-check	Licence	Repo updated
Customer Support Technical Support this skillchendongqi/OPB-Skills	125	—	~971	Automated safety check: Pass	None	7 mo ago
Help Center Article Generatorgooseworks-ai/goose-skills	1.2k	1 repos	~2.1k	Automated safety check: Pass	MIT	today
Okx Guideaiskillstore/marketplace	430	1 repos	~835	Automated safety check: Pass	MIT	today
Customer Supportericrisco/rsc-harness	174	—	~2.9k	Automated safety check: Pass	MIT	yesterday
Helpdesk Automationdavepoon/buildwithclaude	3.6k	7 repos	~1.5k	Automated safety check: Pass	MIT	today
Customer Supportrevfactory/harness-100	1.3k	—	~1.7k	Automated safety check: Pass	Apache-2.0	6 mo ago

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Questions about Customer Support Technical Support

What does Customer Support Technical Support do?

When should I use Customer Support Technical Support?

Customer Support Technical Support fits situations like: tasks that involve Customer support; tasks that involve Help center and FAQ content.

How do I install Customer Support Technical Support in Claude Code?

Run `npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a claude-code`. Or copy the skill folder (skills/customer-support-technical-support in chendongqi/OPB-Skills) into .claude/skills/customer-support-technical-support in your project. Claude Code loads it when a task matches its description.

How do I install Customer Support Technical Support in Codex?

Run `npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a codex`. Or copy the skill folder (skills/customer-support-technical-support in chendongqi/OPB-Skills) into .agents/skills/customer-support-technical-support in your project. Codex loads it when a task matches its description.

Can I use Customer Support Technical Support in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add chendongqi/OPB-Skills --skill customer-support-technical-support -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/customer-support-technical-support, .gemini/skills/customer-support-technical-support, .github/skills/customer-support-technical-support and .opencode/skills/customer-support-technical-support in your project.

What does Customer Support Technical Support need to run?

SKILL.md names no scripts, command-line tools or credentials: Customer Support Technical Support is instructions for the agent only.

Does Customer Support Technical Support access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Customer Support Technical Support safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Customer Support Technical Support use?

No licence was found for Customer Support Technical Support or its repository. Without one, default copyright applies: ask the author before reusing or redistributing it.

How many tokens does Customer Support Technical Support use?

About 971 tokens (SKILL.md is roughly 3.9k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Customer Support Technical Support?

Skills that share tags, products or a category with Customer Support Technical Support: Help Center Article Generator (gooseworks-ai/goose-skills, 1.2k stars), Okx Guide (aiskillstore/marketplace, 430 stars), Customer Support (ericrisco/rsc-harness, 174 stars) and Helpdesk Automation (davepoon/buildwithclaude, 3.6k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Customer Support Technical Support?

chendongqi (a GitHub user) maintains it in chendongqi/OPB-Skills, which has 125 GitHub stars. The repository holds 75 skills in this directory. The repository was last updated on February 11, 2026.

Source: chendongqi/OPB-Skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.

Customer Support Technical Support

Install Customer Support Technical Support

Facts

At a glance

What it does

When your agent uses it

Example prompts

Workflow steps

What it can do on your machine

Tool permissions

Runs code

Network

Credentials

Context cost

Safety

SKILL.md

Files

Compare with similar skills

Similar skills

Help Center Article Generator

Okx Guide