Customer Support
ericrisco/rsc-harness
A skill your agent uses when a live support ticket needs triage (intent, P1–P4 priority, SLA clock), an on-voice reply, not a raw template, de-escalation of an angry or churn-risk customer, or…
Onchain OS onboarding and guide hub for first-time use, product introductions, OKX.AI, and customer-support intents.
Install Okx Guide
$ npx skills add aiskillstore/marketplace --skill okx-guide -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install aiskillstore/marketplace okx-guide --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/internet-court/okx-guide .claude/skills/okx-guide && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "okx-guide" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/internet-court/okx-guide into .claude/skills/okx-guide/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "okx-guide", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/aiskillstore/marketplace/tree/main/skills/internet-court/okx-guideType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add aiskillstore/marketplace --skill okx-guide -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install aiskillstore/marketplace okx-guide --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/internet-court/okx-guide .agents/skills/okx-guide && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "okx-guide" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/internet-court/okx-guide into .agents/skills/okx-guide/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "okx-guide", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add aiskillstore/marketplace --skill okx-guide -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install aiskillstore/marketplace okx-guide --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/internet-court/okx-guide .cursor/skills/okx-guide && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "okx-guide" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/internet-court/okx-guide into .cursor/skills/okx-guide/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "okx-guide", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/aiskillstore/marketplace.git --path skills/internet-court/okx-guide--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add aiskillstore/marketplace --skill okx-guide -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install aiskillstore/marketplace okx-guide --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/internet-court/okx-guide .gemini/skills/okx-guide && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "okx-guide" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/internet-court/okx-guide into .gemini/skills/okx-guide/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "okx-guide", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install aiskillstore/marketplace okx-guideInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add aiskillstore/marketplace --skill okx-guide -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/internet-court/okx-guide .github/skills/okx-guide && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "okx-guide" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/internet-court/okx-guide into .github/skills/okx-guide/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "okx-guide", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add aiskillstore/marketplace --skill okx-guide -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install aiskillstore/marketplace okx-guide --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/aiskillstore/marketplace.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/internet-court/okx-guide .opencode/skills/okx-guide && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "okx-guide" agent skill from https://github.com/aiskillstore/marketplace/tree/main/skills/internet-court/okx-guide into .opencode/skills/okx-guide/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "okx-guide", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
okx-guide- GitHub stars
- 430
- Used in
- 1 other repo
- Token cost
- ~835 tokens
- SKILL.md length
- 299 words
- Files
- 10 (incl. references)
- Skills in repo
- 1,044
- Repo updated
- First seen
- Licence
- MIT
At a glance
Onchain OS onboarding and guide hub for first-time use, product introductions, OKX.AI, and customer-support intents.
- Questions about what Onchain OS is
- SKILL.md covers Pre-flight Checks, Intent Routing and Disambiguation
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
- Getting started
What it does
Okx Guide is an agent skill from aiskillstore/marketplace. Onchain OS onboarding and guide hub for first-time use, product introductions, OKX.AI, and customer-support intents. Classifies requests and routes them through the Intent Routing table. Use for questions about what Onchain OS is, what it can do, getting started, tutorials, onboarding, first-time setup, and introductions; for OKX.AI explanations and role-registration routing across User, ASP, and Evaluator roles, including spelling and language variants; and for Help Center, customer service, complaints…
Its SKILL.md is about 840 tokens, which your agent loads only when the skill is triggered. The skill folder holds 11 other files, including reference files (for example `_shared/preflight.md`, `references/ai-guide.md` and `references/ai-support.md`).
It sits in Sales & Support, covering Customer support, Help center and FAQ content and Technical writing. It works with OKX. The repository describes itself as: Security-audited skills for Claude, Codex & Claude Code. One-click install, quality verified. The licence is MIT.
When your agent uses it
- Questions about what Onchain OS is
- Getting started
- First-time setup
- For OKX.AI explanations and role-registration routing across User
Example prompts
- “/okx-guide”
What it can do on your machine
Read from SKILL.md and the folder at commit 755bc35. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Okx Guide loads about 835 tokens when it runs, and up to ~12k if it reads all its reference files. Until then it costs about 194 tokens; SKILL.md has 299 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from aiskillstore/marketplace at commit 755bc35, republished under its MIT licence (© aiskillstore). 299 words, ~835 tokens.
Download SKILL.mdSave it as
.claude/skills/okx-guide/SKILL.md (or your agent's skills folder). This skill also uses 9 other files; get the full folder from GitHub.- name
- okx-guide
- description
- Onchain OS onboarding and guide hub for first-time use, product introductions, OKX.AI, and customer-support intents. Classifies requests and routes them through the Intent Routing table. Use for questions about what Onchain OS is, what it can do, getting started, tutorials, onboarding, first-time setup, and introductions; for OKX.AI explanations and role-registration routing across User, ASP, and Evaluator roles, including spelling and language variants; and for Help Center, customer service, complaints, feedback, bug reports, FAQs, or user-guide requests. Do not use for direct on-chain actions such as swaps, wallet, balance, or token operations, or for Agent task lifecycle actions such as publish, accept, deliver, or dispute; those have dedicated skills.
- license
- MIT
- metadata.author
- okx
- metadata.version
- 4.2.1
- metadata.homepage
- https://web3.okx.com
Onchain OS — Guide Hub (Onboarding · OKX.AI · Support)
The single entry point for onboarding, OKX.AI onboarding, and customer-support intents. Classify the user's intent, load the matching reference file, and follow it to completion. Each reference file is self-contained (it carries its own flow steps and acceptance criteria).
Pre-flight Checks
MUST: Run the shared preflight only for the onboarding flow (§1 → references/how-to-play.md): read ../okx-agentic-wallet/_shared/preflight.md; if that file does not exist, read _shared/preflight.md instead.
- OKX.AI (§2 →
references/ai-guide.md): do NOT run the shared preflight here.ai-guide.mddoes its own login/identity check viaonchainos wallet status, and the registration playbooks run their own preflight. (This matches the pre-merge standalone behavior and avoids an extra CLI round-trip.) - Support (§3 →
references/ai-support.md): conversation-layer only (no CLI) — no preflight.
Intent Routing
Match the user's intent to a row, then read the Reference file(s) before responding and follow them exactly.
| User Intent | Reference |
|---|---|
| First-time / "what is onchainos" / "what can it do" / how to use / how to play / getting started / tutorial / "I just installed" / "now what" / "where do I start" / "I'm new" / welcome banner + numbered-pick routing | references/how-to-play.md |
| OKX.AI — "what is OKX.AI" / "how to use OKX.AI" / "OKX.AI quick start" (any spelling variant) / register a role (User / ASP / Evaluator) / platform detection / registered-user home | references/ai-guide.md |
| Customer support / talk to a human / customer service / file a complaint / give feedback / report a bug or system error / Help Center / FAQ / user guide / "something is broken" | references/ai-support.md |
Disambiguation
MUST: When an opener could match more than one row, prefer the more specific intent:
- The subject is explicitly OKX.AI (any spelling / spacing / casing / typo variant) → ai-guide.md, even when phrased as onboarding ("how do I play OKX.AI").
- Generic Onchain OS onboarding, or a blank "now what / where do I start / I'm new" with no product named → how-to-play.md.
- Intent to reach a human / complaint / feedback / bug / FAQ / help docs → ai-support.md.
© aiskillstore, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
SKILL.md and 9 other files (references) in skills/internet-court/okx-guide of aiskillstore/marketplace.
- SKILL.md
- _shared/preflight.md
- references/ai-guide.md
- references/ai-support.md
- references/how-to-play.md
- references/intro.md
- references/registered-home.md
- references/unregistered-role-selection.md
- references/welcome.md
- skill-report.json
Open the folder on GitHubat commit 755bc35
Used in 1 other repository
We found 3 copies of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in aiskillstore/marketplace, which our catalogue first saw on October 7, 2026.
Compare with similar skills
Okx Guide next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Okx Guide this skillaiskillstore/marketplace | 430 | 1 repos | ~835 | Automated safety check: Pass | MIT | |
| Customer Supportericrisco/rsc-harness | 174 | — | ~2.9k | Automated safety check: Pass | MIT | |
| Help Center Article Generatorgooseworks-ai/goose-skills | 1.2k | 1 repos | ~2.1k | Automated safety check: Pass | MIT | |
| Customer Support Customer Servicechendongqi/OPB-Skills | 125 | — | ~861 | Automated safety check: Pass | None | |
| Customer Support Technical Supportchendongqi/OPB-Skills | 125 | — | ~971 | Automated safety check: Pass | None | |
| Knowledge Managementw95/awesome-claude-corporate-skills | 239 | — | ~2.4k | Automated safety check: Pass | MIT |
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Related
Works with
Categories
Questions about Okx Guide
What does Okx Guide do?
Onchain OS onboarding and guide hub for first-time use, product introductions, OKX.AI, and customer-support intents. Okx Guide is an agent skill from aiskillstore/marketplace.AI, and customer-support intents.
When should I use Okx Guide?
Okx Guide fits situations like: questions about what Onchain OS is; getting started; first-time setup; for OKX.AI explanations and role-registration routing across User.
How do I install Okx Guide in Claude Code?
Run `npx skills add aiskillstore/marketplace --skill okx-guide -a claude-code`. Or copy the skill folder (skills/internet-court/okx-guide in aiskillstore/marketplace) into .claude/skills/okx-guide in your project. Claude Code loads it when a task matches its description.
How do I install Okx Guide in Codex?
Run `npx skills add aiskillstore/marketplace --skill okx-guide -a codex`. Or copy the skill folder (skills/internet-court/okx-guide in aiskillstore/marketplace) into .agents/skills/okx-guide in your project. Codex loads it when a task matches its description.
Can I use Okx Guide in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add aiskillstore/marketplace --skill okx-guide -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/okx-guide, .gemini/skills/okx-guide, .github/skills/okx-guide and .opencode/skills/okx-guide in your project.
What does Okx Guide need to run?
SKILL.md names no scripts, command-line tools or credentials: Okx Guide is instructions for the agent only.
Does Okx Guide access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Okx Guide safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Okx Guide use?
Okx Guide is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Okx Guide use?
About 835 tokens (SKILL.md is roughly 3.3k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 11k tokens, read only when the agent opens those files.
What are the alternatives to Okx Guide?
Skills that share tags, products or a category with Okx Guide: Customer Support (ericrisco/rsc-harness, 174 stars), Help Center Article Generator (gooseworks-ai/goose-skills, 1.2k stars), Customer Support Customer Service (chendongqi/OPB-Skills, 125 stars) and Customer Support Technical Support (chendongqi/OPB-Skills, 125 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Okx Guide?
aiskillstore (a GitHub organization) maintains it in aiskillstore/marketplace, which has 430 GitHub stars. The repository holds 1,044 skills in this directory. The repository was last updated on October 9, 2026.
Source: aiskillstore/marketplace on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.