Agent skill

Interview Synthesis

by borghei in borghei/Claude-Skills

Customer interview synthesis: raw transcripts to themed insights, an opportunity solution tree, and follow-up questions (Teresa Torres continuous discovery).

MITAuto-check passedProduct & Project Management

Install Interview Synthesis

skills CLI
$ npx skills add borghei/Claude-Skills --skill interview-synthesis -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install borghei/Claude-Skills interview-synthesis --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/borghei/Claude-Skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/project-management/discovery/interview-synthesis .claude/skills/interview-synthesis && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
interview-synthesis
GitHub stars
874
Token cost
~1.7k tokens
SKILL.md length
669 words
Files
8 (incl. scripts, references, assets)
Skills in repo
364
Repo updated
First seen
Licence
MIT

At a glance

Customer interview synthesis: raw transcripts to themed insights, an opportunity solution tree, and follow-up questions (Teresa Torres continuous discovery).

  • Post-interview synthesis
  • SKILL.md covers Overview, Core Capabilities, Clarify First and Quick Start, plus 3 more sections
  • Runs Python scripts from its folder; calls python
  • Opportunity mapping

What it does

Interview Synthesis is an agent skill from borghei/Claude-Skills. Customer interview synthesis: raw transcripts to themed insights, an opportunity solution tree, and follow-up questions (Teresa Torres continuous discovery). Use for post-interview synthesis, opportunity mapping, and evidence gap analysis.

Its SKILL.md is about 1.7k tokens, which your agent loads only when the skill is triggered. The skill folder holds 11 other files, including scripts, reference files and assets (for example `assets/interview_input_template.json`, `assets/opportunity_tree_template.md` and `examples/wayfinder-8-interview-synthesis.md`).

It sits in Product & Project Management, covering User research. The repository describes itself as: 385 AI skills, 77 expert agents, and 900 stdlib Python tools for every team: engineering, PM, marketing, C-level, compliance, business ops, research, and a LinkedIn toolkit… The licence is MIT.

When your agent uses it

  • Post-interview synthesis
  • Opportunity mapping
  • Evidence gap analysis

Example prompts

  • “/interview-synthesis”

Requirements

  • Python 3

What it can do on your machine

Read from SKILL.md and the folder at commit c9a1487. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships 1 file in scripts/ (Python), which the agent can run.

    Shell commands in SKILL.md call:

    • python

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Interview Synthesis loads about 1.7k tokens when it runs, and up to ~9.1k if it reads all its reference files. Until then it costs about 65 tokens; SKILL.md has 669 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~65
When it runs · the whole SKILL.md, loaded when a task matches
~1.7k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~9.1k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); the scripts in this folder are not scanned.

SKILL.md

The full file from borghei/Claude-Skills at commit c9a1487, republished under its MIT licence (© borghei). 669 words, ~1,694 tokens.

Download SKILL.mdSave it as .claude/skills/interview-synthesis/SKILL.md (or your agent's skills folder). This skill also uses 7 other files; get the full folder from GitHub.
name
interview-synthesis
description
Customer interview synthesis: raw transcripts to themed insights, an opportunity solution tree, and follow-up questions (Teresa Torres continuous discovery). Use for post-interview synthesis, opportunity mapping, and evidence gap analysis.
license
MIT + Commons Clause
metadata.version
1.0.1
metadata.author
borghei
metadata.category
project-management
metadata.domain
pm-discovery
metadata.updated
2026-06-15
metadata.python-tools
interview_synthesizer.py
metadata.tech-stack
customer-interviews, opportunity-solution-tree, jobs-to-be-done

Customer Interview Synthesis Expert

Overview

Turn customer interview transcripts into actionable product opportunities. This skill takes raw question-and-answer transcripts and produces three artifacts: (1) themed insight clusters, (2) an opportunity solution tree mapping outcomes to opportunities and candidate solutions, and (3) a prioritized list of follow-up questions to close evidence gaps.

The synthesis approach is grounded in Teresa Torres' Continuous Discovery Habits (opportunity solution trees), Steve Portigal's interview methodology (looking for stories and contradictions), and the Jobs-To-Be-Done synthesis approach popularized by Alan Klement (situation-motivation-outcome decomposition).

Core Capabilities

  • Snippet extraction & coding — stories, contradictions, surprises, emotions coded by need/job/pain/gain and evidence strength
  • Theme clustering — evidence thresholds (>=3 snippets from >=2 participants) with scannable headlines
  • Opportunity solution tree — measurable outcome → customer-side opportunities → candidate solutions, with intact evidence trails
  • Follow-up generation — story-prompt questions targeting weak-evidence themes and unmapped assumptions
  • Multi-format output — markdown, JSON, mermaid, confluence, notion, linear
When to Use
  • Post-interview synthesis -- You have 3-20 interview transcripts and need to extract themes before they become stale.
  • Opportunity space mapping -- Building an opportunity solution tree before committing to solutions.
  • Discovery sprint readout -- Sharing findings with the product trio (PM, Design, Engineering) and stakeholders.
  • Evidence gap analysis -- Identifying which assumptions still lack interview evidence and need targeted follow-ups.
When NOT to Use
  • Quantitative survey synthesis -- use a data analysis skill instead.
  • Usability test debriefs -- use a UX research-specific workflow.
  • Sales call analysis for win/loss -- use business-growth/ skills.

Clarify First

Before synthesizing, confirm these inputs. If any is unknown or vague, ASK — do not assume:

  • The transcripts — how many (3-20) and their quality (synthesis is bounded by interview quality; thin input yields thin themes)
  • Target outcome — the measurable outcome that becomes the root of the opportunity solution tree
  • Evidence threshold — what counts as a theme (default ≥3 snippets from ≥2 participants; raising/lowering it changes which clusters surface)
  • Output consumer — markdown / mermaid / Notion / Linear (sets the --format and shape of the deliverable)

Stop rule: ask only the 2-3 that most change the output. If the user says "just draft it," proceed and list your assumptions at the top of the artifact.

Quick Start

bash
python scripts/interview_synthesizer.py --input interviews.json --format markdown --output synthesis.md
python scripts/interview_synthesizer.py --input interviews.json --format mermaid   # tree only

Prepare input per assets/interview_input_template.json (one entry per interview: participant id, role, q/a pairs). See the references for the full framework and flag reference.

Show full SKILL.md (301 more words)Show less

References

Load the reference that matches the task — keep this file lean and pull detail on demand:

Scope & Limitations

In Scope:

  • Qualitative synthesis of 3-20 customer interview transcripts
  • Theme clustering with evidence thresholds
  • Opportunity solution tree generation (Mermaid + Markdown)
  • Follow-up question generation for evidence gaps
  • Multi-format output (Markdown, JSON, Mermaid, Confluence, Notion, Linear)

Out of Scope:

  • Live interview facilitation -- this skill works on completed transcripts
  • Quantitative analysis (survey statistics, click-stream data)
  • Sentiment scoring via ML -- the tool uses deterministic keyword and code matching only
  • Win/loss analysis -- use business-growth/ skills
  • Persona generation -- the output is opportunity-centric, not persona-centric

Important Caveats:

  • Synthesis quality is bounded by interview quality. Garbage in, garbage out.
  • The opportunity solution tree is a thinking aid, not a roadmap. Solutions still need experiment validation.
  • Teresa Torres' methodology assumes continuous discovery (weekly touchpoints). One-off interview rounds produce shallower trees.

Integration Points

IntegrationDirectionWhat Flows
discovery/brainstorm-experiments/Feeds intoValidated opportunities become hypotheses for lean experiments
discovery/identify-assumptions/BidirectionalAssumptions inform follow-up questions; interview evidence resolves assumptions
discovery/brainstorm-ideas/Feeds intoThemed insights seed Product Trio ideation sessions
discovery/pre-mortem/Feeds intoPain themes surface candidate risks for pre-mortem analysis
execution/create-prd/Feeds intoTop opportunities + supporting evidence populate PRD Background and Market Segments sections
execution/job-stories/Feeds intoKlement-format job codes convert directly into When/Want/So job stories

© borghei, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 7 other files (scripts, references, assets) in project-management/discovery/interview-synthesis of borghei/Claude-Skills.

  • SKILL.md
  • assets/interview_input_template.json
  • assets/opportunity_tree_template.md
  • examples/wayfinder-8-interview-synthesis.md
  • references/red-flags.md
  • references/synthesis-framework-and-tooling.md
  • references/synthesis-methodology-guide.md
  • scripts/interview_synthesizer.py

Open the folder on GitHubat commit c9a1487

Compare with similar skills

Interview Synthesis next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Interview Synthesis compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Interview Synthesis this skillborghei/Claude-Skills874—~1.7kAutomated safety check: PassMIT
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Fable DomainSahir619/fable-method2.3k—~2.6kAutomated safety check: PassMIT
Produck Feedback To Buildtryproduck/produck-skills511—~1kAutomated safety check: PassApache-2.0
MITRE Problem Framing Canvasdeanpeters/Product-Manager-Skills7.2k2 repos~4.5kAutomated safety check: PassCustom licence
Customer InterviewsRefoundAI/lenny-skills1.4k—~1.7kAutomated safety check: PassMIT

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Questions about Interview Synthesis

What does Interview Synthesis do?

Customer interview synthesis: raw transcripts to themed insights, an opportunity solution tree, and follow-up questions (Teresa Torres continuous discovery). Interview Synthesis is an agent skill from borghei/Claude-Skills. Customer interview synthesis: raw transcripts to themed insights, an opportunity solution tree, and follow-up questions (Teresa Torres continuous discovery).

When should I use Interview Synthesis?

Interview Synthesis fits situations like: post-interview synthesis; opportunity mapping; evidence gap analysis.

How do I install Interview Synthesis in Claude Code?

Run `npx skills add borghei/Claude-Skills --skill interview-synthesis -a claude-code`. Or copy the skill folder (project-management/discovery/interview-synthesis in borghei/Claude-Skills) into .claude/skills/interview-synthesis in your project. Claude Code loads it when a task matches its description.

How do I install Interview Synthesis in Codex?

Run `npx skills add borghei/Claude-Skills --skill interview-synthesis -a codex`. Or copy the skill folder (project-management/discovery/interview-synthesis in borghei/Claude-Skills) into .agents/skills/interview-synthesis in your project. Codex loads it when a task matches its description.

Can I use Interview Synthesis in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add borghei/Claude-Skills --skill interview-synthesis -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/interview-synthesis, .gemini/skills/interview-synthesis, .github/skills/interview-synthesis and .opencode/skills/interview-synthesis in your project.

What does Interview Synthesis need to run?

Going by SKILL.md and its folder, Interview Synthesis needs Python for the scripts in its folder and the command-line tools its instructions call (python). Our summary lists: Python 3.

Does Interview Synthesis access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Interview Synthesis safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. The check reads SKILL.md only: the scripts in the folder are not scanned, so read them before running anything.

What licence does Interview Synthesis use?

Interview Synthesis is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Interview Synthesis use?

About 1.7k tokens (SKILL.md is roughly 6.8k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 7.4k tokens, read only when the agent opens those files.

What are the alternatives to Interview Synthesis?

Skills that share tags, products or a category with Interview Synthesis: User Research Cookiy (cookiy-ai/user-research-skill, 1.6k stars), Fable Domain (Sahir619/fable-method, 2.3k stars), Produck Feedback To Build (tryproduck/produck-skills, 511 stars) and MITRE Problem Framing Canvas (deanpeters/Product-Manager-Skills, 7.2k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Interview Synthesis?

borghei (a GitHub user) maintains it in borghei/Claude-Skills, which has 874 GitHub stars. The repository holds 364 skills in this directory. The repository was last updated on October 7, 2026.

Source: borghei/Claude-Skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.