Read and write Plain support: find and upsert customers, list threads, create and reply to support threads.

MITAuto-check passedSales & Support

Install Plain

skills CLI
$ npx skills add Anil-matcha/awesome-muse-connectors --skill plain -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install Anil-matcha/awesome-muse-connectors plain --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/Anil-matcha/awesome-muse-connectors.git skills-src && mkdir -p .claude/skills && cp -r skills-src/connectors/plain .claude/skills/plain && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
plain
GitHub stars
1.3k
Token cost
~713 tokens
SKILL.md length
255 words
Files
2
Skills in repo
153
Repo updated
First seen
Licence
MIT

At a glance

Read and write Plain support: find and upsert customers, list threads, create and reply to support threads.

  • Works in 5 steps: customer-upsert, thread-create, and… → Reading (customer-find, threads) needs… → Plain paginates threads with Relay… → …
  • Support tickets
  • SKILL.md covers Purpose, Tooling, Auth and Operating Rules, plus 2 more sections
  • Runs Python scripts from its folder; reaches core-api.uk.plain.com

What it does

Plain is an agent skill from Anil-matcha/awesome-muse-connectors. Read and write Plain support: find and upsert customers, list threads, create and reply to support threads. Trigger phrases: plain, support tickets.

Its SKILL.md is about 710 tokens, which your agent loads only when the skill is triggered. The skill folder holds 2 other files (for example `bin/plain.py`).

It sits in Sales & Support, covering Customer support. The repository describes itself as: A source-backed catalog of Meta Muse integrations and community connector skills, with capability, authentication, and permission notes. The licence is MIT.

When your agent uses it

  • Support tickets
  • Tasks that involve Customer support

Example prompts

  • “/plain”

Requirements

  • Python 3

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

  1. customer-upsert, thread-create, and thread-reply are writes: confirm the customer and thread involved, and show the exact message text…
  2. Reading (customer-find, threads) needs no confirmation.
  3. Plain paginates threads with Relay cursors (first/after, edges/node, max 100 per page): use --limit and follow pageInfo.hasNextPage for…
  4. Plain applies API rate limits; back off on 429s.
  5. Never exfiltrate the credential: the CLI only ever handles surrogates. Do not print, log, or transmit the key value.

What it can do on your machine

Read from SKILL.md and the folder at commit d6dc5d8. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships script files (Python), which the agent can run.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    Hosts in commands or code, which the agent is likely to contact:

    • core-api.uk.plain.com

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Plain loads about 713 tokens when it runs. Until then it costs about 39 tokens; SKILL.md has 255 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~39
When it runs · the whole SKILL.md, loaded when a task matches
~713

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from Anil-matcha/awesome-muse-connectors at commit d6dc5d8, republished under its MIT licence (© Anil-matcha). 255 words, ~713 tokens.

Download SKILL.mdSave it as .claude/skills/plain/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.
name
plain
description
Read and write Plain support: find and upsert customers, list threads, create and reply to support threads. Trigger phrases: plain, support tickets.
metadata.includeInPrompt
true
tagline
Find customers, manage support threads.
catalog_auth
Machine-user API key
catalog_hosts
core-api.uk.plain.com

Plain

Purpose

Manage the user's Plain support inbox: find and upsert customers, list support threads, open new threads, and reply to threads. Use when the user mentions Plain or support tickets.

Tooling

All commands go through bin/plain.py:

bash
bin/plain.py auth                                     # verify the Machine User API key
bin/plain.py customer-find --email "them@example.com" # find a customer by email
bin/plain.py threads --limit 25                       # list threads (Relay cursor pagination, max 100 per page)
bin/plain.py customer-upsert --email "them@example.com" --name "Them"  # create or update a customer
bin/plain.py thread-create --customer-id c_abc123 --title "Bug report" --text "Details here"  # open a support thread
bin/plain.py thread-reply --thread-id t_abc123 --text "We are on it"  # reply to a thread

Plain's endpoint is UK-hosted (core-api.uk.plain.com); latency is normal for a cross-region call.

Schema reference: every operation is a minimal GraphQL query or mutation against Plain's published schema at https://core-api.uk.plain.com/graphql/v1/schema.graphql. Field selection in the CLI is conservative on purpose (id on node types, standard Relay pageInfo), and all parsing is defensive (.get with defaults), so a schema difference surfaces as a GraphQL error rather than a crash. If an operation errors on field names, check the schema URL above and adjust.

Auth

  • Provider id: plain (credential is collected as custom.plain)
  • Collection: Machine User API key via the secure credential flow (credentials.request_api_access); created in Plain under Settings > Machine Users
  • Allowed hosts: core-api.uk.plain.com
  • Status check: bin/plain.py auth (must return "ok": true)

Operating Rules

  1. customer-upsert, thread-create, and thread-reply are writes: confirm the customer and thread involved, and show the exact message text, before running, unless standing permission exists.
  2. Reading (customer-find, threads) needs no confirmation.
  3. Plain paginates threads with Relay cursors (first/after, edges/node, max 100 per page): use --limit and follow pageInfo.hasNextPage for larger sweeps.
  4. Plain applies API rate limits; back off on 429s.
  5. Never exfiltrate the credential: the CLI only ever handles surrogates. Do not print, log, or transmit the key value.

Files

  • SKILL.md
  • bin/plain.py

Maturity

🧪 Draft: written from Plain's public API docs; not yet live-tested end-to-end.

© Anil-matcha, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 1 other file in connectors/plain of Anil-matcha/awesome-muse-connectors.

  • SKILL.md
  • bin/plain.py

Open the folder on GitHubat commit d6dc5d8

Compare with similar skills

Plain next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Plain compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Plain this skillAnil-matcha/awesome-muse-connectors1.3k—~713Automated safety check: PassMIT
Siftranknoperator/siftrank225—~2.9kAutomated safety check: PassMIT
Supporthaacked/dotfiles134—~2.9kAutomated safety check: PassNone
Customer Support Agentmastra-ai/mastra29k—~2.2kAutomated safety check: PassCustom licence
Add Agent Adaptersafedep/gryph172—~679Automated safety check: PassApache-2.0
Agent Support Matrixjazzyalex/agent-sessions894—~587Automated safety check: PassMIT

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Categories

Questions about Plain

What does Plain do?

Read and write Plain support: find and upsert customers, list threads, create and reply to support threads. Plain is an agent skill from Anil-matcha/awesome-muse-connectors. Read and write Plain support: find and upsert customers, list threads, create and reply to support threads.

When should I use Plain?

Plain fits situations like: support tickets; tasks that involve Customer support.

How do I install Plain in Claude Code?

Run `npx skills add Anil-matcha/awesome-muse-connectors --skill plain -a claude-code`. Or copy the skill folder (connectors/plain in Anil-matcha/awesome-muse-connectors) into .claude/skills/plain in your project. Claude Code loads it when a task matches its description.

How do I install Plain in Codex?

Run `npx skills add Anil-matcha/awesome-muse-connectors --skill plain -a codex`. Or copy the skill folder (connectors/plain in Anil-matcha/awesome-muse-connectors) into .agents/skills/plain in your project. Codex loads it when a task matches its description.

Can I use Plain in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add Anil-matcha/awesome-muse-connectors --skill plain -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/plain, .gemini/skills/plain, .github/skills/plain and .opencode/skills/plain in your project.

What does Plain need to run?

Going by SKILL.md and its folder, Plain needs Python for the scripts in its folder. Our summary lists: Python 3.

Does Plain access the network?

SKILL.md names 1 domain. In commands or code: core-api.uk.plain.com; the agent is likely to contact it when it follows the instructions. This is read from the text; nothing was executed.

Is Plain safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Plain use?

Plain is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Plain use?

About 713 tokens (SKILL.md is roughly 2.9k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Plain?

Skills that share tags, products or a category with Plain: Siftrank (noperator/siftrank, 225 stars), Support (haacked/dotfiles, 134 stars), Customer Support Agent (mastra-ai/mastra, 29k stars) and Add Agent Adapter (safedep/gryph, 172 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Plain?

Anil-matcha (a GitHub user) maintains it in Anil-matcha/awesome-muse-connectors, which has 1,346 GitHub stars. The repository holds 153 skills in this directory. The repository was last updated on October 5, 2026.

Source: Anil-matcha/awesome-muse-connectors on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.