Agent skill

Shopify Admin Return Processing Sla

by 40RTY-ai in 40RTY-ai/shopify-admin-skills

Read-only: measures average time from return request to refund completion, surfacing SLA breaches.

Install Shopify Admin Return Processing Sla

skills CLI

$ npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI

$ gh skill install 40RTY-ai/shopify-admin-skills shopify-admin-return-processing-sla --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy

$ git clone --depth 1 https://github.com/40RTY-ai/shopify-admin-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/returns/shopify-admin-return-processing-sla .claude/skills/shopify-admin-return-processing-sla && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Paste into Claude Code

Install the "shopify-admin-return-processing-sla" agent skill from https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/returns/shopify-admin-return-processing-sla into .claude/skills/shopify-admin-return-processing-sla/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "shopify-admin-return-processing-sla", then confirm the skill loads.

Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

$skill-installer

$skill-installer install https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/returns/shopify-admin-return-processing-sla

Type this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.

skills CLI

$ npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a codex

Project install goes to .agents/skills/; add -g for ~/.codex/skills/.

GitHub CLI

$ gh skill install 40RTY-ai/shopify-admin-skills shopify-admin-return-processing-sla --agent codex

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/40RTY-ai/shopify-admin-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/returns/shopify-admin-return-processing-sla .agents/skills/shopify-admin-return-processing-sla && rm -rf skills-src

Use ~/.agents/skills/ instead of .agents/skills for a personal install.

Codex skills documentation · loads skills from .agents/skills/

Paste into Codex

Install the "shopify-admin-return-processing-sla" agent skill from https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/returns/shopify-admin-return-processing-sla into .agents/skills/shopify-admin-return-processing-sla/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "shopify-admin-return-processing-sla", then confirm the skill loads.

Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

skills CLI

$ npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a cursor

Project install goes to .agents/skills/; add -g for ~/.cursor/skills/.

GitHub CLI

$ gh skill install 40RTY-ai/shopify-admin-skills shopify-admin-return-processing-sla --agent cursor

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/40RTY-ai/shopify-admin-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/returns/shopify-admin-return-processing-sla .cursor/skills/shopify-admin-return-processing-sla && rm -rf skills-src

Use ~/.cursor/skills/ instead of .cursor/skills for a personal install.

Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/

Paste into Cursor

Install the "shopify-admin-return-processing-sla" agent skill from https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/returns/shopify-admin-return-processing-sla into .cursor/skills/shopify-admin-return-processing-sla/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "shopify-admin-return-processing-sla", then confirm the skill loads.

Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

gemini skills install

$ gemini skills install https://github.com/40RTY-ai/shopify-admin-skills.git --path skills/returns/shopify-admin-return-processing-sla

--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.

skills CLI

$ npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a gemini-cli

Project install goes to .agents/skills/; add -g for ~/.gemini/skills/.

GitHub CLI

$ gh skill install 40RTY-ai/shopify-admin-skills shopify-admin-return-processing-sla --agent gemini-cli

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/40RTY-ai/shopify-admin-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/returns/shopify-admin-return-processing-sla .gemini/skills/shopify-admin-return-processing-sla && rm -rf skills-src

Use ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.

Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/

Paste into Gemini CLI

Install the "shopify-admin-return-processing-sla" agent skill from https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/returns/shopify-admin-return-processing-sla into .gemini/skills/shopify-admin-return-processing-sla/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "shopify-admin-return-processing-sla", then confirm the skill loads.

Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

GitHub CLI

$ gh skill install 40RTY-ai/shopify-admin-skills shopify-admin-return-processing-sla

Installs for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).

skills CLI

$ npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a github-copilot

Project install goes to .agents/skills/; add -g for ~/.copilot/skills/.

Manual copy

$ git clone --depth 1 https://github.com/40RTY-ai/shopify-admin-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/returns/shopify-admin-return-processing-sla .github/skills/shopify-admin-return-processing-sla && rm -rf skills-src

Use ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.

GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/

Paste into GitHub Copilot

Install the "shopify-admin-return-processing-sla" agent skill from https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/returns/shopify-admin-return-processing-sla into .github/skills/shopify-admin-return-processing-sla/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "shopify-admin-return-processing-sla", then confirm the skill loads.

GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

skills CLI

$ npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a opencode

OpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.

GitHub CLI

$ gh skill install 40RTY-ai/shopify-admin-skills shopify-admin-return-processing-sla --agent opencode

Project scope by default (.agents/skills/); add --scope user for a personal install.

Manual copy

$ git clone --depth 1 https://github.com/40RTY-ai/shopify-admin-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/returns/shopify-admin-return-processing-sla .opencode/skills/shopify-admin-return-processing-sla && rm -rf skills-src

Use ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.

OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/

Paste into OpenCode

Install the "shopify-admin-return-processing-sla" agent skill from https://github.com/40RTY-ai/shopify-admin-skills/tree/main/skills/returns/shopify-admin-return-processing-sla into .opencode/skills/shopify-admin-return-processing-sla/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "shopify-admin-return-processing-sla", then confirm the skill loads.

OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.

Facts

Skill name: shopify-admin-return-processing-sla
GitHub stars: 194
Token cost: ~1.4k tokens
SKILL.md length: 348 words
Files: 1
Skills in repo: 116
Repo updated: Aug 14, 2026
First seen: Oct 7, 2026
Licence: MIT

At a glance

Read-only: measures average time from return request to refund completion, surfacing SLA breaches.

Works in 4 steps: OPERATION: returns — query → For each completed return: calculate… → Identify SLA breaches: processing_days >… → …
Backend & APIs work in your project
SKILL.md covers Purpose, Prerequisites, Parameters and Safety, plus 6 more sections
Calls shopify

What it does

Shopify Admin Return Processing Sla is an agent skill from 40RTY-ai/shopify-admin-skills. Read-only: measures average time from return request to refund completion, surfacing SLA breaches.

Its SKILL.md is about 1.4k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts. Compatibility notes: Claude Code, Cursor, Codex, Gemini CLI

It sits in Backend & APIs. It works with Shopify. The repository describes itself as: Community-maintained AI agent skills for operating Shopify stores — workflows, optimization, reports and more. The licence is MIT.

When your agent uses it

Backend & APIs work in your project

Example prompts

“/shopify-admin-return-processing-sla”

Requirements

Compatibility (from SKILL.md): Claude Code, Cursor, Codex, Gemini CLI

Workflow steps

4 steps, taken from the first numbered list in SKILL.md.

OPERATION: returns — query
For each completed return: calculate processing_days = refund.createdAt - return.createdAt
Identify SLA breaches: processing_days > sla_days
OPERATION: orders — query

What it can do on your machine

Read from SKILL.md and the folder at commit 6765cb4. It shows what the files ask for, not the result of running them.

Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
Shell commands in SKILL.md call:
- shopify
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Compatibility
Claude Code, Cursor, Codex, Gemini CLI
From compatibility in the SKILL.md frontmatter.

Context cost

Shopify Admin Return Processing Sla loads about 1.4k tokens when it runs. Until then it costs about 34 tokens; SKILL.md has 348 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it: ~34
When it runs · the whole SKILL.md, loaded when a task matches: ~1.4k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from 40RTY-ai/shopify-admin-skills at commit 6765cb4, republished under its MIT licence (© 40RTY-ai). 348 words, ~1,431 tokens.

Download SKILL.mdSave it as .claude/skills/shopify-admin-return-processing-sla/SKILL.md (or your agent's skills folder).

name: shopify-admin-return-processing-sla
description: Read-only: measures average time from return request to refund completion, surfacing SLA breaches.
compatibility: Claude Code, Cursor, Codex, Gemini CLI
role: returns
toolkit: shopify-admin, shopify-admin-execution
api_version: 2025-01
graphql_operations: returns:query, orders:query
status: stable

Purpose

Calculates the time from return request creation to refund issuance for all completed returns in a period. Surfaces the average processing time, identifies orders that breached a configurable SLA threshold, and lists the longest-pending open returns. Read-only — no mutations.

Prerequisites

Authenticated Shopify CLI session: shopify store auth --store <domain> --scopes read_orders,read_returns
API scopes: read_orders, read_returns

Parameters

Parameter	Type	Required	Default	Description
store	string	yes	—	Store domain (e.g., mystore.myshopify.com)
days_back	integer	no	30	Lookback window for return requests
sla_days	integer	no	5	Maximum acceptable days from request to refund
format	string	no	human	Output format: `human` or `json`

Safety

ℹ️ Read-only skill — no mutations are executed. Safe to run at any time.

Workflow Steps

OPERATION: returns — query Inputs: query: "created_at:>='<NOW - days_back days>'", first: 250, pagination cursor Expected output: Returns with createdAt, status, refunds { createdAt }, order { name }
For each completed return: calculate processing_days = refund.createdAt - return.createdAt
Identify SLA breaches: processing_days > sla_days
OPERATION: orders — query Inputs: Filter for orders with return_status:open to find pending returns exceeding SLA Expected output: Open return orders with request dates

GraphQL Operations

graphql

# returns:query — validated against api_version 2025-01
query ReturnProcessingTimes($query: String!, $after: String) {
  returns(first: 250, after: $after, query: $query) {
    edges {
      node {
        id
        status
        createdAt
        order {
          id
          name
        }
        refunds(first: 3) {
          id
          createdAt
          totalRefundedSet {
            shopMoney {
              amount
              currencyCode
            }
          }
        }
        returnLineItems(first: 10) {
          edges {
            node {
              quantity
              returnReason
            }
          }
        }
      }
    }
    pageInfo {
      hasNextPage
      endCursor
    }
  }
}

graphql

# orders:query — validated against api_version 2025-01
query OrdersWithOpenReturns($query: String!, $after: String) {
  orders(first: 250, after: $after, query: $query) {
    edges {
      node {
        id
        name
        createdAt
        returnStatus
        returns(first: 5) {
          edges {
            node {
              id
              status
              createdAt
            }
          }
        }
      }
    }
    pageInfo {
      hasNextPage
      endCursor
    }
  }
}

Session Tracking

Claude MUST emit the following output at each stage. This is mandatory.

On start, emit:

╔══════════════════════════════════════════════╗
║  SKILL: Return Processing SLA                ║
║  Store: <store domain>                       ║
║  Started: <YYYY-MM-DD HH:MM UTC>             ║
╚══════════════════════════════════════════════╝

After each step, emit:

[N/TOTAL] <QUERY|MUTATION>  <OperationName>
          → Params: <brief summary of key inputs>
          → Result: <count or outcome>

On completion, emit:

For format: human (default):

══════════════════════════════════════════════
RETURN PROCESSING SLA  (<days_back> days, SLA: <sla_days> days)
  Returns analyzed:          <n>
  Avg processing time:       <d> days
  Within SLA (<sla_days>d):  <n>  (<pct>%)
  SLA breaches:              <n>  (<pct>%)
  Open returns pending:      <n>

  Longest open returns (no refund yet):
    Order <name>  — requested <n> days ago
  Output: return_sla_<date>.csv
══════════════════════════════════════════════

For format: json, emit:

json

{
  "skill": "return-processing-sla",
  "store": "<domain>",
  "period_days": 30,
  "sla_days": 5,
  "returns_analyzed": 0,
  "avg_processing_days": 0,
  "within_sla_count": 0,
  "sla_breach_count": 0,
  "open_pending_count": 0,
  "output_file": "return_sla_<date>.csv"
}

Output Format

CSV file return_sla_<YYYY-MM-DD>.csv with columns: return_id, order_name, return_requested_at, refunded_at, processing_days, sla_breach, return_status

Error Handling

Error	Cause	Recovery
`THROTTLED`	API rate limit exceeded	Wait 2 seconds, retry up to 3 times
No refund on completed return	Exchange-only resolution	Exclude from time calculation, note as exchange
No returns in window	No return activity	Exit with summary: 0 returns

Best Practices

Set sla_days to match your published returns policy (e.g., "refunds processed within 5 business days").
Use the open returns list to proactively contact customers whose returns have been waiting more than sla_days — reducing WISMO-style "where's my refund" tickets.
Run weekly as a returns ops health check; pair with return-reason-analysis to correlate slow processing with specific return reason types.
Note that processing_days measures calendar days; adjust your SLA threshold accordingly if your team only processes returns on business days.

Files

Just SKILL.md in skills/returns/shopify-admin-return-processing-sla of 40RTY-ai/shopify-admin-skills.

Open the folder on GitHubat commit 6765cb4

Compare with similar skills

Shopify Admin Return Processing Sla next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Shopify Admin Return Processing Sla compared with similar skills
Skill	Stars	Used in	Tokens	Auto-check	Licence	Repo updated
Shopify Admin Return Processing Sla this skill40RTY-ai/shopify-admin-skills	194	—	~1.4k	Automated safety check: Pass	MIT	1 mo ago
ShopifyShopify/Shopify-AI-Toolkit	589	—	~4.2k	Automated safety check: Pass	MIT	today
Keypo Shoppingkeypo-us/keypo-cli	182	—	~1.3k	Automated safety check: Pass	None	6 mo ago
Shopify Developmentdavila7/claude-code-templates	32k	7 repos	~2.2k	Automated safety check: Pass	MIT	today
TakeoverPentesterFlow/agent	1.4k	—	~3.3k	Automated safety check: Pass	Apache-2.0	1 mo ago
Shopify ExpertJeffallan/claude-skills	12k	—	~1.8k	Automated safety check: Pass	MIT	4 days ago

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Works with

Shopify

Questions about Shopify Admin Return Processing Sla

What does Shopify Admin Return Processing Sla do?

Read-only: measures average time from return request to refund completion, surfacing SLA breaches. Shopify Admin Return Processing Sla is an agent skill from 40RTY-ai/shopify-admin-skills. Read-only: measures average time from return request to refund completion, surfacing SLA breaches.

When should I use Shopify Admin Return Processing Sla?

Shopify Admin Return Processing Sla fits situations like: backend & APIs work in your project.

How do I install Shopify Admin Return Processing Sla in Claude Code?

Run `npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a claude-code`. Or copy the skill folder (skills/returns/shopify-admin-return-processing-sla in 40RTY-ai/shopify-admin-skills) into .claude/skills/shopify-admin-return-processing-sla in your project. Claude Code loads it when a task matches its description.

How do I install Shopify Admin Return Processing Sla in Codex?

Run `npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a codex`. Or copy the skill folder (skills/returns/shopify-admin-return-processing-sla in 40RTY-ai/shopify-admin-skills) into .agents/skills/shopify-admin-return-processing-sla in your project. Codex loads it when a task matches its description.

Can I use Shopify Admin Return Processing Sla in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-return-processing-sla -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/shopify-admin-return-processing-sla, .gemini/skills/shopify-admin-return-processing-sla, .github/skills/shopify-admin-return-processing-sla and .opencode/skills/shopify-admin-return-processing-sla in your project.

What does Shopify Admin Return Processing Sla need to run?

Going by SKILL.md and its folder, Shopify Admin Return Processing Sla needs the command-line tools its instructions call (shopify). Compatibility (from SKILL.md): Claude Code, Cursor, Codex, Gemini CLI.

Does Shopify Admin Return Processing Sla access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Shopify Admin Return Processing Sla safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Shopify Admin Return Processing Sla use?

Shopify Admin Return Processing Sla is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Shopify Admin Return Processing Sla use?

About 1.4k tokens (SKILL.md is roughly 5.7k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Shopify Admin Return Processing Sla?

Skills that share tags, products or a category with Shopify Admin Return Processing Sla: Shopify (Shopify/Shopify-AI-Toolkit, 589 stars), Keypo Shopping (keypo-us/keypo-cli, 182 stars), Shopify Development (davila7/claude-code-templates, 32k stars) and Takeover (PentesterFlow/agent, 1.4k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Shopify Admin Return Processing Sla?

40RTY-ai (a GitHub organization) maintains it in 40RTY-ai/shopify-admin-skills, which has 194 GitHub stars. The repository holds 116 skills in this directory. The repository was last updated on August 14, 2026.

Source: 40RTY-ai/shopify-admin-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.

Install Shopify Admin Return Processing Sla

Facts

At a glance

What it does

When your agent uses it

Example prompts

Requirements

Workflow steps

What it can do on your machine

Tool permissions

Runs code

Network

Credentials

Compatibility

Context cost

Safety

SKILL.md

Purpose

Prerequisites

Parameters

Safety

Workflow Steps

GraphQL Operations

Session Tracking

Output Format

Error Handling

Best Practices

Files

Compare with similar skills

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