Customer Success Manager
alirezarezvani/claude-skills
Scores customer health, churn risk and expansion potential from a JSON export of account data, using three Python scripts that need no extra libraries.
A skill your agent uses when managing post-purchase experience, building customer loyalty, or increasing repeat purchases
No licenceAuto-check passed
Install After Sales
$ npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install vivy-yi/xiaohongshu-skills after-sales --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/vivy-yi/xiaohongshu-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/'skills/04-电商转化/after-sales' .claude/skills/after-sales && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "after-sales" agent skill from https://github.com/vivy-yi/xiaohongshu-skills/tree/main/skills/04-%E7%94%B5%E5%95%86%E8%BD%AC%E5%8C%96/after-sales into .claude/skills/after-sales/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "after-sales", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/vivy-yi/xiaohongshu-skills/tree/main/skills/04-%E7%94%B5%E5%95%86%E8%BD%AC%E5%8C%96/after-salesType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install vivy-yi/xiaohongshu-skills after-sales --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/vivy-yi/xiaohongshu-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/'skills/04-电商转化/after-sales' .agents/skills/after-sales && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "after-sales" agent skill from https://github.com/vivy-yi/xiaohongshu-skills/tree/main/skills/04-%E7%94%B5%E5%95%86%E8%BD%AC%E5%8C%96/after-sales into .agents/skills/after-sales/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "after-sales", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install vivy-yi/xiaohongshu-skills after-sales --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/vivy-yi/xiaohongshu-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/'skills/04-电商转化/after-sales' .cursor/skills/after-sales && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "after-sales" agent skill from https://github.com/vivy-yi/xiaohongshu-skills/tree/main/skills/04-%E7%94%B5%E5%95%86%E8%BD%AC%E5%8C%96/after-sales into .cursor/skills/after-sales/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "after-sales", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/vivy-yi/xiaohongshu-skills.git --path 'skills/04-电商转化/after-sales'--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install vivy-yi/xiaohongshu-skills after-sales --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/vivy-yi/xiaohongshu-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/'skills/04-电商转化/after-sales' .gemini/skills/after-sales && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "after-sales" agent skill from https://github.com/vivy-yi/xiaohongshu-skills/tree/main/skills/04-%E7%94%B5%E5%95%86%E8%BD%AC%E5%8C%96/after-sales into .gemini/skills/after-sales/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "after-sales", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install vivy-yi/xiaohongshu-skills after-salesInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/vivy-yi/xiaohongshu-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/'skills/04-电商转化/after-sales' .github/skills/after-sales && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "after-sales" agent skill from https://github.com/vivy-yi/xiaohongshu-skills/tree/main/skills/04-%E7%94%B5%E5%95%86%E8%BD%AC%E5%8C%96/after-sales into .github/skills/after-sales/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "after-sales", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install vivy-yi/xiaohongshu-skills after-sales --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/vivy-yi/xiaohongshu-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/'skills/04-电商转化/after-sales' .opencode/skills/after-sales && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "after-sales" agent skill from https://github.com/vivy-yi/xiaohongshu-skills/tree/main/skills/04-%E7%94%B5%E5%95%86%E8%BD%AC%E5%8C%96/after-sales into .opencode/skills/after-sales/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "after-sales", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
after-sales- GitHub stars
- 481
- Used in
- 1 other repo
- Token cost
- ~8.3k tokens
- SKILL.md length
- 3,821 words
- Files
- 1
- Skills in repo
- 123
- Repo updated
- First seen
- Licence
- None found
At a glance
A skill your agent uses when managing post-purchase experience, building customer loyalty, or increasing repeat purchases
- Works in 7 steps: Design Pre-Purchase After-Sales System → Create Exceptional Onboarding Experience → Provide Outstanding Support → …
- Managing post-purchase experience
- SKILL.md covers Overview, When to Use, Core Pattern and Quick Reference, plus 4 more sections
- Calls just
What it does
After Sales is an agent skill from vivy-yi/xiaohongshu-skills. Use when managing post-purchase experience, building customer loyalty, or increasing repeat purchases
Its SKILL.md is about 8.3k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
The repository describes itself as: 139个完整的小红书运营技能 - Claude Code 技能插件系统。覆盖内容创作、账号运营、互动运营、数据分析、电商转化、平台规则、工具生态、营销推广、增长策略9大分类。
When your agent uses it
- Managing post-purchase experience
- Building customer loyalty
- Increasing repeat purchases
Example prompts
- “/after-sales”
Workflow steps
7 steps, taken from the step headings in SKILL.md.
- Design Pre-Purchase After-Sales System
- Create Exceptional Onboarding Experience
- Provide Outstanding Support
- Implement Regular Follow-Up
- Generate and Leverage Reviews
- Build Loyalty and Retention Programs
- Measure and Optimize After-Sales
What it can do on your machine
Read from SKILL.md and the folder at commit b42ff69. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
Shell commands in SKILL.md call:
just
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
After Sales loads about 8.3k tokens when it runs. Until then it costs about 28 tokens; SKILL.md has 3,821 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
Without a licence we can't republish the file, so here is its outline and opening line. It has 3,821 words (~8,285 tokens).
“After-sales is everything that happens after a customer makes a purchase—onboarding, support, follow-up, and relationship management. Most creators focus 90% of energy on acquisition (getting new customers) and 10% on retention (keeping existing customers). This is backwards: acquiring a new…”
- name
- after-sales
Files
Just SKILL.md in skills/04-电商转化/after-sales of vivy-yi/xiaohongshu-skills.
Open the folder on GitHubat commit b42ff69
Used in 1 other repository
We found 1 copy of this SKILL.md (exact, near-identical or edited) in other folders, from 1 other GitHub owner. This page covers the copy in vivy-yi/xiaohongshu-skills, which our catalogue first saw on October 7, 2026.
Compare with similar skills
After Sales next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| After Sales this skillvivy-yi/xiaohongshu-skills | 481 | 1 repos | ~8.3k | Automated safety check: Pass | None | |
| Customer Success Manageralirezarezvani/claude-skills | 28k | 1 repos | ~2.3k | Automated safety check: Pass | MIT | |
| Managing Experiment LifecyclePostHog/posthog | 40k | — | ~4.8k | Automated safety check: Pass | Custom licence | |
| Caveman Experiment ManagerJuliusBrussee/caveman | 111k | 1 repos | ~975 | Automated safety check: Pass | Apache-2.0 | |
| Customer Managementhashgraph-online/awesome-codex-plugins | 1.3k | — | ~2.8k | Automated safety check: Pass | Apache-2.0 | |
| Debugging ExperimentsPostHog/posthog | 40k | — | ~5.4k | Automated safety check: Pass | Custom licence |
Similar skills
- Official
Managing Experiment Lifecycle
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Caveman Experiment Manager
JuliusBrussee/caveman
Reads the state and results of Caveman Cloud experiments and reports one recommendation or a block, without changing an experiment's lifecycle itself.
Customer Management
hashgraph-online/awesome-codex-plugins
Dodo Payments customer management, covering customer CRUD, saved payment methods, real-money customer wallets and ledger entries, entitlements, and hosted customer portal sessions.
- Official
Debugging Experiments
PostHog/posthog
Debug and support PostHog Experiments (A/B tests) for a customer looking at their own results.
Customer Success Management
cbrock84/headcount
Runs the ongoing relationship with accounts after the sale — segmenting coverage against account value, building a health score that predicts rather than describes, running reviews customers find…
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Questions about After Sales
What does After Sales do?
A skill your agent uses when managing post-purchase experience, building customer loyalty, or increasing repeat purchases. After Sales is an agent skill from vivy-yi/xiaohongshu-skills.
When should I use After Sales?
After Sales fits situations like: managing post-purchase experience; building customer loyalty; increasing repeat purchases.
How do I install After Sales in Claude Code?
Run `npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a claude-code`. Or copy the skill folder (skills/04-电商转化/after-sales in vivy-yi/xiaohongshu-skills) into .claude/skills/after-sales in your project. Claude Code loads it when a task matches its description.
How do I install After Sales in Codex?
Run `npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a codex`. Or copy the skill folder (skills/04-电商转化/after-sales in vivy-yi/xiaohongshu-skills) into .agents/skills/after-sales in your project. Codex loads it when a task matches its description.
Can I use After Sales in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add vivy-yi/xiaohongshu-skills --skill after-sales -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/after-sales, .gemini/skills/after-sales, .github/skills/after-sales and .opencode/skills/after-sales in your project.
What does After Sales need to run?
Going by SKILL.md and its folder, After Sales needs the command-line tools its instructions call (just).
Does After Sales access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is After Sales safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does After Sales use?
No licence was found for After Sales or its repository. Without one, default copyright applies: ask the author before reusing or redistributing it.
How many tokens does After Sales use?
About 8.3k tokens (SKILL.md is roughly 33k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to After Sales?
Skills that share tags, products or a category with After Sales: Customer Success Manager (alirezarezvani/claude-skills, 28k stars), Managing Experiment Lifecycle (PostHog/posthog, 40k stars), Caveman Experiment Manager (JuliusBrussee/caveman, 111k stars) and Customer Management (hashgraph-online/awesome-codex-plugins, 1.3k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains After Sales?
vivy-yi (a GitHub user) maintains it in vivy-yi/xiaohongshu-skills, which has 481 GitHub stars. The repository holds 123 skills in this directory. The repository was last updated on January 23, 2026.
Source: vivy-yi/xiaohongshu-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.