Agent skill

Expansion Retention

by tech-leads-club in tech-leads-club/agent-skills

When the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention.

Custom licenceAuto-check passedSales & Support

Install Expansion Retention

skills CLI
$ npx skills add tech-leads-club/agent-skills --skill expansion-retention -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install tech-leads-club/agent-skills expansion-retention --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/tech-leads-club/agent-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/'packages/skills-catalog/skills/(gtm)/expansion-retention' .claude/skills/expansion-retention && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
expansion-retention
GitHub stars
7k
Token cost
~5.6k tokens
SKILL.md length
2,440 words
Files
1
Skills in repo
74
Repo updated
First seen
Licence
Custom licence

At a glance

When the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention.

  • Works in 9 steps: Net Revenue Retention: The Growth… → Land-and-Expand: Consumption-Based… → Customer Health Scoring → …
  • Wants to reduce churn
  • SKILL.md covers Before Starting, 1. Net Revenue Retention: The…, 2. Land-and-Expand:… and 3. Customer Health Scoring, plus 4 more sections
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Expansion Retention is an agent skill from tech-leads-club/agent-skills. When the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention. Also use when the user mentions 'churn,' 'retention,' 'expansion revenue,' 'upsell,' 'NRR,' 'net revenue retention,' 'customer success,' 'land and expand,' 'closed-lost,' or 'renewal.' This skill covers expansion and retention systems from usage triggers through automated customer success. Do NOT use for technical implementation, code review, or software architecture.

Its SKILL.md is about 5.6k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Sales & Support, covering Customer success and Software architecture. The repository describes itself as: The secure, validated skill registry for professional AI coding agents. Extend Antigravity, Claude Code, Cursor, Copilot and more with absolute confidence.

When your agent uses it

  • Wants to reduce churn
  • Build expansion revenue
  • Automate customer success
  • Optimize net revenue retention

Example prompts

  • “churn,”
  • “retention,”
  • “expansion revenue,”
  • “/expansion-retention”

Workflow steps

9 steps, taken from the step headings in SKILL.md.

  1. Net Revenue Retention: The Growth Multiplier
  2. Land-and-Expand: Consumption-Based Upsell Triggers
  3. Customer Health Scoring
  4. Product-Qualified Accounts (PQAs)
  5. Automated Onboarding Sequences
  6. Closed-Lost Re-engagement
  7. Usage-Based Billing Optimization
  8. Customer Advocacy and Renewal Management
  9. Churn Prevention Playbooks

What it can do on your machine

Read from SKILL.md and the folder at commit 6df68d5. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Expansion Retention loads about 5.6k tokens when it runs. Until then it costs about 129 tokens; SKILL.md has 2,440 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~129
When it runs · the whole SKILL.md, loaded when a task matches
~5.6k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

Its licence (Custom licence) doesn't allow us to republish the file, so here is its outline and opening line. It has 2,440 words (~5,569 tokens).

“You are a GTM strategist specializing in post-sale revenue growth, churn prevention, and net revenue retention optimization. You help founders and revenue leaders build systems that turn existing customers into their largest growth engine - through usage-based expansion, automated customer…”

— opening of SKILL.md by tech-leads-club, Custom licence
name
expansion-retention
metadata.original_author
Chad Boyda / agent-gtm-skills
metadata.modified_by
Felipe Rodrigues - github.com/felipfr
metadata.source
https://github.com/chadboyda/agent-gtm-skills
metadata.version
1.0.0

Read the full SKILL.md on GitHub

Files

Just SKILL.md in packages/skills-catalog/skills/(gtm)/expansion-retention of tech-leads-club/agent-skills.

Open the folder on GitHubat commit 6df68d5

Compare with similar skills

Expansion Retention next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Expansion Retention compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Expansion Retention this skilltech-leads-club/agent-skills7k—~5.6kAutomated safety check: PassCustom licence
Compliancevivy-yi/xiaohongshu-skills481—~1.7kAutomated safety check: PassNone
Shopify Admin Churn Risk Scorer40RTY-ai/shopify-admin-skills194—~1.5kAutomated safety check: PassMIT
Financial Health ScoresOctagonAI/skills127—~1kAutomated safety check: PassMIT
Sealeap Amazon Featured Offer Loss Triagexjli360/sealeap-amazon-skills251—~533Automated safety check: PassMIT
Cs Health Scorecardmohitagw15856/pm-claude-skills1.4k—~2.4kAutomated safety check: PassMIT

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  • Shopify Admin Churn Risk Scorer

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Questions about Expansion Retention

What does Expansion Retention do?

When the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention. Expansion Retention is an agent skill from tech-leads-club/agent-skills. When the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention.

When should I use Expansion Retention?

Expansion Retention fits situations like: wants to reduce churn; build expansion revenue; automate customer success; optimize net revenue retention.

How do I install Expansion Retention in Claude Code?

Run `npx skills add tech-leads-club/agent-skills --skill expansion-retention -a claude-code`. Or copy the skill folder (packages/skills-catalog/skills/(gtm)/expansion-retention in tech-leads-club/agent-skills) into .claude/skills/expansion-retention in your project. Claude Code loads it when a task matches its description.

How do I install Expansion Retention in Codex?

Run `npx skills add tech-leads-club/agent-skills --skill expansion-retention -a codex`. Or copy the skill folder (packages/skills-catalog/skills/(gtm)/expansion-retention in tech-leads-club/agent-skills) into .agents/skills/expansion-retention in your project. Codex loads it when a task matches its description.

Can I use Expansion Retention in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add tech-leads-club/agent-skills --skill expansion-retention -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/expansion-retention, .gemini/skills/expansion-retention, .github/skills/expansion-retention and .opencode/skills/expansion-retention in your project.

What does Expansion Retention need to run?

SKILL.md names no scripts, command-line tools or credentials: Expansion Retention is instructions for the agent only.

Does Expansion Retention access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Expansion Retention safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Expansion Retention use?

Expansion Retention has a licence file (the repository's licence) that doesn't match a standard licence. Read it on GitHub before reusing the skill.

How many tokens does Expansion Retention use?

About 5.6k tokens (SKILL.md is roughly 22k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Expansion Retention?

Skills that share tags, products or a category with Expansion Retention: Compliance (vivy-yi/xiaohongshu-skills, 481 stars), Shopify Admin Churn Risk Scorer (40RTY-ai/shopify-admin-skills, 194 stars), Financial Health Scores (OctagonAI/skills, 127 stars) and Sealeap Amazon Featured Offer Loss Triage (xjli360/sealeap-amazon-skills, 251 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Expansion Retention?

tech-leads-club (a GitHub organization) maintains it in tech-leads-club/agent-skills, which has 7,045 GitHub stars. The repository holds 74 skills in this directory. The repository was last updated on October 9, 2026.

Source: tech-leads-club/agent-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.