Agent skill

Servicenow Agent

by sundial-org in sundial-org/awesome-openclaw-skills

Read-only CLI access to ServiceNow Table, Attachment, Aggregate, and Service Catalog APIs; includes schema inspection and history retrieval (read-only).

No licenceAuto-check: notes

Install Servicenow Agent

skills CLI
$ npx skills add sundial-org/awesome-openclaw-skills --skill servicenow-agent -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install sundial-org/awesome-openclaw-skills servicenow-agent --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/sundial-org/awesome-openclaw-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/servicenow-agent .claude/skills/servicenow-agent && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
servicenow-agent
GitHub stars
663
Token cost
~2.3k tokens
SKILL.md length
811 words
Files
10 (incl. references)
Skills in repo
383
Repo updated
First seen
Licence
None found

At a glance

Read-only CLI access to ServiceNow Table, Attachment, Aggregate, and Service Catalog APIs; includes schema inspection and history retrieval (read-only).

  • Works in 3 steps: specialists/inspect_incident_schema.json… → specialists/incident_history_template.jso… → specialists/attachments_incident.json —…
  • SKILL.md covers Configuration, Allowed Operations GET only, Common Query Params Table API and CLI, plus 5 more sections
  • Runs JavaScript scripts from its folder; calls node; needs SERVICENOW_PASSWORD

What it does

Servicenow Agent is an agent skill from sundial-org/awesome-openclaw-skills. Read-only CLI access to ServiceNow Table, Attachment, Aggregate, and Service Catalog APIs; includes schema inspection and history retrieval (read-only).

Its SKILL.md is about 2.3k tokens, which your agent loads only when the skill is triggered. The skill folder holds 11 other files, including reference files (for example `references/aggregate-api.yaml`, `references/attachment.yaml` and `references/service-catalog-api.yaml`).

It works with ServiceNow. The repository describes itself as: Top OpenClaw skills, with the most popular and useful ones.

Example prompts

  • “/servicenow-agent”

Requirements

  • Node.js

Workflow steps

3 steps, taken from the first numbered list in SKILL.md.

  1. specialists/inspect_incident_schema.json — schema inspection for incident
  2. specialists/incident_history_template.json — history template (replace with the target sys_id before running)
  3. specialists/attachments_incident.json — recent attachments for incident table

What it can do on your machine

Read from SKILL.md and the folder at commit b80cde2. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships script files (JavaScript), which the agent can run.

    Shell commands in SKILL.md call:

    • node

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names these keys or tokens, usually read from environment variables:

    • SERVICENOW_PASSWORD

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Servicenow Agent loads about 2.3k tokens when it runs, and up to ~13k if it reads all its reference files. Until then it costs about 42 tokens; SKILL.md has 811 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~42
When it runs · the whole SKILL.md, loaded when a task matches
~2.3k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~13k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check: notes

The automated check noted patterns worth knowing about, such as sudo or a known installer.

  • NoteMentions a .env fileSKILL.md:18
    Set these environment variables in the .env file in this folder.
  • NoteMentions a .env fileSKILL.md:59
    ed CLI for all reads. It pulls auth from .env by default. You can override with flags.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

Without a licence we can't republish the file, so here is its outline and opening line. It has 811 words (~2,296 tokens).

“Use this skill to read data from ServiceNow via the Table API. Do not create or update or delete records.”

— opening of SKILL.md by sundial-org
name
servicenow-agent
read_when
Need to read ServiceNow Table API records, Need to query a table or fetch a record by sys_id, Need to download attachment content or metadata, Need aggregate…

Read the full SKILL.md on GitHub

Files

SKILL.md and 9 other files (references) in skills/servicenow-agent of sundial-org/awesome-openclaw-skills.

  • SKILL.md
  • cli.mjs
  • references/aggregate-api.yaml
  • references/attachment.yaml
  • references/service-catalog-api.yaml
  • references/table-api.yaml
  • specialists/attachments_incident.json
  • specialists/incident_history_template.json
  • specialists/incidents.json
  • specialists/inspect_incident_schema.json

Open the folder on GitHubat commit b80cde2

Compare with similar skills

Servicenow Agent next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Servicenow Agent compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Servicenow Agent this skillsundial-org/awesome-openclaw-skills663—~2.3kAutomated safety check: NotesNone
Now SDKServiceNow/sdk131—~1.4kAutomated safety check: WarnNone
Update Snow Releaseansible-collections/servicenow.itsm115—~1.4kAutomated safety check: PassGPL-3.0
Dt AlertingDynatrace/dynatrace-for-ai163—~3.3kAutomated safety check: PassApache-2.0
ACI Policy Change Deploymentautomateyournetwork/netclaw677—~4.2kAutomated safety check: PassApache-2.0
Implementing Ticketing System For Incidentsmukul975/Anthropic-Cybersecurity-Skills34k—~4.1kAutomated safety check: PassApache-2.0

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Works with

Questions about Servicenow Agent

What does Servicenow Agent do?

Read-only CLI access to ServiceNow Table, Attachment, Aggregate, and Service Catalog APIs; includes schema inspection and history retrieval (read-only). Servicenow Agent is an agent skill from sundial-org/awesome-openclaw-skills. Read-only CLI access to ServiceNow Table, Attachment, Aggregate, and Service Catalog APIs; includes schema inspection and history retrieval (read-only).

How do I install Servicenow Agent in Claude Code?

Run `npx skills add sundial-org/awesome-openclaw-skills --skill servicenow-agent -a claude-code`. Or copy the skill folder (skills/servicenow-agent in sundial-org/awesome-openclaw-skills) into .claude/skills/servicenow-agent in your project. Claude Code loads it when a task matches its description.

How do I install Servicenow Agent in Codex?

Run `npx skills add sundial-org/awesome-openclaw-skills --skill servicenow-agent -a codex`. Or copy the skill folder (skills/servicenow-agent in sundial-org/awesome-openclaw-skills) into .agents/skills/servicenow-agent in your project. Codex loads it when a task matches its description.

Can I use Servicenow Agent in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add sundial-org/awesome-openclaw-skills --skill servicenow-agent -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/servicenow-agent, .gemini/skills/servicenow-agent, .github/skills/servicenow-agent and .opencode/skills/servicenow-agent in your project.

What does Servicenow Agent need to run?

Going by SKILL.md and its folder, Servicenow Agent needs JavaScript for the scripts in its folder, the command-line tools its instructions call (node) and credentials named SERVICENOW_PASSWORD. Our summary lists: Node.js.

Does Servicenow Agent access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Servicenow Agent safe to install?

Our automated static check of SKILL.md found notes only (mentions a .env file), nothing it rates as a warning. It is not a guarantee. Review the folder before installing.

What licence does Servicenow Agent use?

No licence was found for Servicenow Agent or its repository. Without one, default copyright applies: ask the author before reusing or redistributing it.

How many tokens does Servicenow Agent use?

About 2.3k tokens (SKILL.md is roughly 9.2k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 11k tokens, read only when the agent opens those files.

What are the alternatives to Servicenow Agent?

Skills that share tags, products or a category with Servicenow Agent: Now SDK (ServiceNow/sdk, 131 stars), Update Snow Release (ansible-collections/servicenow.itsm, 115 stars), Dt Alerting (Dynatrace/dynatrace-for-ai, 163 stars) and ACI Policy Change Deployment (automateyournetwork/netclaw, 677 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Servicenow Agent?

sundial-org (a GitHub organization) maintains it in sundial-org/awesome-openclaw-skills, which has 663 GitHub stars. The repository holds 383 skills in this directory. The repository was last updated on March 7, 2026.

Source: sundial-org/awesome-openclaw-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.