Agent skill

User Research

by nicepkg in nicepkg/ai-workflow

User research methods, customer insight gathering, and problem validation for product discovery.

MITAuto-check passedProduct & Project Management

Install User Research

skills CLI
$ npx skills add nicepkg/ai-workflow --skill user-research -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install nicepkg/ai-workflow user-research --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/nicepkg/ai-workflow.git skills-src && mkdir -p .claude/skills && cp -r skills-src/workflows/product-manager-workflow/.claude/skills/user-research .claude/skills/user-research && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
user-research
GitHub stars
285
Token cost
~997 tokens
SKILL.md length
257 words
Files
6 (incl. scripts, references, assets)
Skills in repo
61
Repo updated
First seen
Licence
MIT

At a glance

User research methods, customer insight gathering, and problem validation for product discovery.

  • Works in 5 steps: Write each insight on sticky note → Group similar insights → Name each group (theme) → …
  • Tasks that involve User research
  • SKILL.md covers Research Methods, Qualitative Research, Quantitative Research and Synthesis, plus 2 more sections
  • Runs Python scripts from its folder

What it does

User Research is an agent skill from nicepkg/ai-workflow. User research methods, customer insight gathering, and problem validation for product discovery.

Its SKILL.md is about 1000 tokens, which your agent loads only when the skill is triggered. The skill folder holds 8 other files, including scripts, reference files and assets (for example `assets/config.yaml`, `assets/schema.json` and `references/GUIDE.md`).

It sits in Product & Project Management, covering User research. The repository describes itself as: 🚀 170+ pre-built skills for Claude Code, Cursor, Codex & 14+ AI tools. Stop re-teaching your AI the same things. One command → instant domain expertise. Marketing, SEO, Trading… The licence is MIT.

When your agent uses it

  • Tasks that involve User research

Example prompts

  • “/user-research”

Requirements

  • Python 3

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

  1. Write each insight on sticky note
  2. Group similar insights
  3. Name each group (theme)
  4. Rank by frequency/impact
  5. Extract top 5-10 themes

What it can do on your machine

Read from SKILL.md and the folder at commit d167b41. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships 1 file in scripts/ (Python), which the agent can run.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

User Research loads about 997 tokens when it runs, and up to ~1.9k if it reads all its reference files. Until then it costs about 28 tokens; SKILL.md has 257 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~28
When it runs · the whole SKILL.md, loaded when a task matches
~997
With references · SKILL.md plus every file in references/, read only if the agent opens them
~1.9k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); the scripts in this folder are not scanned.

SKILL.md

The full file from nicepkg/ai-workflow at commit d167b41, republished under its MIT licence (© nicepkg). 257 words, ~997 tokens.

Download SKILL.mdSave it as .claude/skills/user-research/SKILL.md (or your agent's skills folder). This skill also uses 5 other files; get the full folder from GitHub.
name
user-research
description
User research methods, customer insight gathering, and problem validation for product discovery.
version
2.0.0
sasmp_version
1.3.0
bonded_agent
02-discovery-research
bond_type
PRIMARY_BOND
retry_logic.max_attempts
3
retry_logic.backoff
exponential
logging.level
info
logging.hooks
start, complete, error

User Research Skill

Conduct effective user research to understand customer needs, behaviors, and pain points. Master interview techniques and insight synthesis.

Research Methods

Method Selection Guide
MethodWhenSampleDuration
InterviewsDeep understanding15-2545-60 min
SurveysQuantitative validation100+5-10 min
UsabilityUX issues5-830-60 min
ObservationReal behavior3-52-4 hours
AnalyticsScale patternsAll usersOngoing

Qualitative Research

Interview Structure
OPENING (5 min):
- Intro & rapport
- Permission to record
- Context setting

CONTEXT (10 min):
- Role and responsibilities
- Day-to-day workflow
- Tools used

DEEP DIVE (20 min):
- "Walk me through [process]..."
- "Tell me about last time [problem]..."
- "What frustrates you most?"

IMPACT (10 min):
- "What happens when [problem]?"
- "How much time/money does it cost?"

FUTURE (10 min):
- "What would ideal look like?"
- "What would you pay for [solution]?"

CLOSING (5 min):
- "Anything else?"
- "Can I follow up?"
Interview Best Practices
  • Listen 70%, talk 30%
  • Ask "Why?" 5 times
  • Avoid leading questions
  • Use silence effectively
  • Capture quotes verbatim

Quantitative Research

Survey Design

Question Types:

  • Rating scale (1-5, 1-10)
  • Multiple choice
  • Open-ended (limit 1-2)
  • Ranking

NPS Question: "How likely are you to recommend [product] to a friend? (0-10)"

Sample Size Calculator
For 95% confidence, 5% margin:
- Population 100 → Sample 80
- Population 500 → Sample 217
- Population 1000 → Sample 278
- Population 10000 → Sample 370

Synthesis

Affinity Mapping
  1. Write each insight on sticky note
  2. Group similar insights
  3. Name each group (theme)
  4. Rank by frequency/impact
  5. Extract top 5-10 themes
Persona Template
NAME: [Descriptive name]
ROLE: [Job title, company type]
QUOTE: "[Real quote from research]"

GOALS:
- [Goal 1]
- [Goal 2]

FRUSTRATIONS:
- [Pain 1]
- [Pain 2]

BEHAVIORS:
- [How they work]
- [Tools they use]

NEEDS:
- [Need 1]
- [Need 2]
Journey Map
StageActionsEmotionsPain PointsOpportunities
AwareSearchCuriousHard to findSEO, content
ConsiderCompareConfusedToo many optionsComparison
PurchaseBuyAnxiousComplex checkoutSimplify
UseOnboardOverwhelmedSteep learningBetter UX

Troubleshooting

Yaygın Hatalar & Çözümler
HataOlası SebepÇözüm
Low responseWrong incentive$50-100 gift card
Surface insightsLeading questions"Why?" 5x
Conflicting dataMixed segmentsSegment analysis
No showScheduling issuesCalendar hold, reminder
Debug Checklist
[ ] Research plan documented mi?
[ ] Sample size sufficient mi?
[ ] Questions non-leading mi?
[ ] Recording consent alındı mı?
[ ] Synthesis done within 24h mi?
[ ] Insights actionable mi?
Recovery Procedures
  1. Low Participation → Increase incentive, new channels
  2. Conflicting Data → Segment by user type
  3. Shallow Insights → Follow-up interviews

Learning Outcomes

  • Plan effective research studies
  • Conduct insightful interviews
  • Design valid surveys
  • Synthesize research data
  • Present actionable insights

© nicepkg, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 5 other files (scripts, references, assets) in workflows/product-manager-workflow/.claude/skills/user-research of nicepkg/ai-workflow.

  • SKILL.md
  • assets/config.yaml
  • assets/schema.json
  • references/GUIDE.md
  • references/PATTERNS.md
  • scripts/validate.py

Open the folder on GitHubat commit d167b41

Compare with similar skills

User Research next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

User Research compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
User Research this skillnicepkg/ai-workflow285—~997Automated safety check: PassMIT
User Research Cookiycookiy-ai/user-research-skill1.6k—~954Automated safety check: PassMIT
Fable DomainSahir619/fable-method2.3k—~2.6kAutomated safety check: PassMIT
Produck Feedback To Buildtryproduck/produck-skills511—~1kAutomated safety check: PassApache-2.0
MITRE Problem Framing Canvasdeanpeters/Product-Manager-Skills7.2k2 repos~4.5kAutomated safety check: PassCustom licence
Customer InterviewsRefoundAI/lenny-skills1.4k—~1.7kAutomated safety check: PassMIT

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  • User Research Cookiy

    cookiy-ai/user-research-skill

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    1.6k GitHub stars~954 tokensUpdated 1 mo ago
    Product & Project ManagementAuto-check passed
  • Fable Domain

    Sahir619/fable-method

    Discuss a domain with the user, research it from real sources, then generate a trusted skill bundle for it - a step-by-step workflow with a flowchart, a domain adapter, a trap fixture, and a smoke…

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  • MITRE Problem Framing Canvas

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    Guides a three-phase canvas, looking inward, looking outward, then reframing, to produce an equity-aware problem statement.

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Questions about User Research

What does User Research do?

User research methods, customer insight gathering, and problem validation for product discovery. User Research is an agent skill from nicepkg/ai-workflow. User research methods, customer insight gathering, and problem validation for product discovery.

When should I use User Research?

User Research fits situations like: tasks that involve User research.

How do I install User Research in Claude Code?

Run `npx skills add nicepkg/ai-workflow --skill user-research -a claude-code`. Or copy the skill folder (workflows/product-manager-workflow/.claude/skills/user-research in nicepkg/ai-workflow) into .claude/skills/user-research in your project. Claude Code loads it when a task matches its description.

How do I install User Research in Codex?

Run `npx skills add nicepkg/ai-workflow --skill user-research -a codex`. Or copy the skill folder (workflows/product-manager-workflow/.claude/skills/user-research in nicepkg/ai-workflow) into .agents/skills/user-research in your project. Codex loads it when a task matches its description.

Can I use User Research in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add nicepkg/ai-workflow --skill user-research -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/user-research, .gemini/skills/user-research, .github/skills/user-research and .opencode/skills/user-research in your project.

What does User Research need to run?

Going by SKILL.md and its folder, User Research needs Python for the scripts in its folder. Our summary lists: Python 3.

Does User Research access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is User Research safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. The check reads SKILL.md only: the scripts in the folder are not scanned, so read them before running anything.

What licence does User Research use?

User Research is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does User Research use?

About 997 tokens (SKILL.md is roughly 4k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 857 tokens, read only when the agent opens those files.

What are the alternatives to User Research?

Skills that share tags, products or a category with User Research: User Research Cookiy (cookiy-ai/user-research-skill, 1.6k stars), Fable Domain (Sahir619/fable-method, 2.3k stars), Produck Feedback To Build (tryproduck/produck-skills, 511 stars) and MITRE Problem Framing Canvas (deanpeters/Product-Manager-Skills, 7.2k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains User Research?

nicepkg (a GitHub organization) maintains it in nicepkg/ai-workflow, which has 285 GitHub stars. The repository holds 61 skills in this directory. The repository was last updated on January 20, 2026.

Source: nicepkg/ai-workflow on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.