Biz CRM Strategy
asgard-ai-platform/skills
Customer relationship management strategy — integrated framework with six pillars: customer segmentation (RFM/CLV), journey orchestration (cross-channel), CDP technology stack, loyalty-program…
Optimize e-commerce returns process and reduce return rates.
Install Ecommerce Returns Management
$ npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install nexscope-ai/eCommerce-Skills ecommerce-returns-management --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/nexscope-ai/eCommerce-Skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/ecommerce-returns-management .claude/skills/ecommerce-returns-management && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "ecommerce-returns-management" agent skill from https://github.com/nexscope-ai/eCommerce-Skills/tree/main/ecommerce-returns-management into .claude/skills/ecommerce-returns-management/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "ecommerce-returns-management", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/nexscope-ai/eCommerce-Skills/tree/main/ecommerce-returns-managementType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install nexscope-ai/eCommerce-Skills ecommerce-returns-management --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/nexscope-ai/eCommerce-Skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/ecommerce-returns-management .agents/skills/ecommerce-returns-management && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "ecommerce-returns-management" agent skill from https://github.com/nexscope-ai/eCommerce-Skills/tree/main/ecommerce-returns-management into .agents/skills/ecommerce-returns-management/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "ecommerce-returns-management", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install nexscope-ai/eCommerce-Skills ecommerce-returns-management --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/nexscope-ai/eCommerce-Skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/ecommerce-returns-management .cursor/skills/ecommerce-returns-management && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "ecommerce-returns-management" agent skill from https://github.com/nexscope-ai/eCommerce-Skills/tree/main/ecommerce-returns-management into .cursor/skills/ecommerce-returns-management/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "ecommerce-returns-management", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/nexscope-ai/eCommerce-Skills.git --path ecommerce-returns-management--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install nexscope-ai/eCommerce-Skills ecommerce-returns-management --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/nexscope-ai/eCommerce-Skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/ecommerce-returns-management .gemini/skills/ecommerce-returns-management && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "ecommerce-returns-management" agent skill from https://github.com/nexscope-ai/eCommerce-Skills/tree/main/ecommerce-returns-management into .gemini/skills/ecommerce-returns-management/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "ecommerce-returns-management", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install nexscope-ai/eCommerce-Skills ecommerce-returns-managementInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/nexscope-ai/eCommerce-Skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/ecommerce-returns-management .github/skills/ecommerce-returns-management && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "ecommerce-returns-management" agent skill from https://github.com/nexscope-ai/eCommerce-Skills/tree/main/ecommerce-returns-management into .github/skills/ecommerce-returns-management/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "ecommerce-returns-management", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install nexscope-ai/eCommerce-Skills ecommerce-returns-management --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/nexscope-ai/eCommerce-Skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/ecommerce-returns-management .opencode/skills/ecommerce-returns-management && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "ecommerce-returns-management" agent skill from https://github.com/nexscope-ai/eCommerce-Skills/tree/main/ecommerce-returns-management into .opencode/skills/ecommerce-returns-management/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "ecommerce-returns-management", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
ecommerce-returns-management- GitHub stars
- 1.1k
- Token cost
- ~602 tokens
- SKILL.md length
- 206 words
- Files
- 1
- Skills in repo
- 114
- Repo updated
- First seen
- Licence
- MIT
At a glance
Optimize e-commerce returns process and reduce return rates.
- Tasks that involve E-commerce operations
- SKILL.md covers Install, Usage, Capabilities and How This Skill Works, plus 2 more sections
- Calls npx
- Tasks that involve Root cause analysis
What it does
Ecommerce Returns Management is an agent skill from nexscope-ai/eCommerce-Skills. Optimize e-commerce returns process and reduce return rates. Returns policy design, reverse logistics, root cause analysis, and customer retention through better returns experience.
Its SKILL.md is about 600 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
It sits in Sales & Support, covering E-commerce operations, Root cause analysis and Referral and retention marketing. The repository describes itself as: E-commerce skills for AI agents — product research, marketing automation, supply chain optimization, and business analytics for online sellers across Amazon, Shopify, Etsy… The licence is MIT.
When your agent uses it
- Tasks that involve E-commerce operations
- Tasks that involve Root cause analysis
- Tasks that involve Referral and retention marketing
Example prompts
- “/ecommerce-returns-management”
Requirements
- Node.js
What it can do on your machine
Read from SKILL.md and the folder at commit ee0fb29. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
Shell commands in SKILL.md call:
npx
From the folder's file list and the shell code blocks in SKILL.md.
Network
Links to these hosts (documentation or services it may open):
nexscope.aigithub.com
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Ecommerce Returns Management loads about 602 tokens when it runs. Until then it costs about 53 tokens; SKILL.md has 206 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from nexscope-ai/eCommerce-Skills at commit ee0fb29, republished under its MIT licence (© nexscope-ai). 206 words, ~602 tokens.
Download SKILL.mdSave it as
.claude/skills/ecommerce-returns-management/SKILL.md (or your agent's skills folder).- name
- ecommerce-returns-management
- description
- Optimize e-commerce returns process and reduce return rates. Returns policy design, reverse logistics, root cause analysis, and customer retention through better returns experience.
E-Commerce Returns Management 📥
Optimize e-commerce returns process and reduce return rates. Returns policy design, reverse logistics, root cause analysis, and customer retention through better returns experience.
Supported platforms: Amazon, Shopify, WooCommerce, Walmart, TikTok Shop, Etsy, eBay, BigCommerce.
Built by Nexscope — your AI assistant for smarter e-commerce decisions.
Install
npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -gUsage
My return rate is 22% on Amazon (clothing category). Industry average is 15-20%. Help me analyze why and reduce it.Capabilities
- Returns rate benchmarking by category
- Return reason analysis and root cause identification
- Returns policy optimization (balancing customer satisfaction vs cost)
- Reverse logistics workflow design
- Return cost calculation (shipping, restocking, loss)
- Product listing improvements to reduce returns (size guides, photos, descriptions)
- Customer retention strategies post-return
How This Skill Works
Step 1: Collect information from the user's message — product, platform, current situation, and goals.
Step 2: Ask one follow-up with all remaining questions using multiple-choice format. Allow shorthand answers (e.g., "1b 2c 3a").
Step 3: Research and analyze using the frameworks and methodology below.
Step 4: Deliver structured, actionable output with specific recommendations, not vague advice.
Output Format
- Start with a summary of findings
- Include specific data points and benchmarks where available
- Provide prioritized action items
- Mark estimates with ⚠️ when based on incomplete data
- End with concrete next steps
Other Skills
More e-commerce skills: nexscope-ai/eCommerce-Skills
Amazon-specific skills: nexscope-ai/Amazon-Skills
Built by Nexscope — your AI assistant for smarter e-commerce decisions.
© nexscope-ai, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in ecommerce-returns-management of nexscope-ai/eCommerce-Skills.
Open the folder on GitHubat commit ee0fb29
Compare with similar skills
Ecommerce Returns Management next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Ecommerce Returns Management this skillnexscope-ai/eCommerce-Skills | 1.1k | — | ~602 | Automated safety check: Pass | MIT | |
| Biz CRM Strategyasgard-ai-platform/skills | 242 | — | ~2.2k | Automated safety check: Pass | MIT | |
| Sif Amazon Researchliangdabiao/amazon-sorftime-research-MCP-skill | 959 | — | ~1k | Automated safety check: Pass | None | |
| Amazon Buy Box Monitorbrowser-act/skills | 6.1k | 1 repos | ~1.6k | Automated safety check: Pass | MIT | |
| Tourmind Bookingtourmind-com/Tourmind-Booking-Skills | 1.8k | — | ~13k | Automated safety check: Pass | MIT | |
| Ecommerce Image Suitewzj177/ecommerce-image-suite | 449 | — | ~10k | Automated safety check: Pass | Apache-2.0 |
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liangdabiao/amazon-sorftime-research-MCP-skill
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Related
Categories
Questions about Ecommerce Returns Management
What does Ecommerce Returns Management do?
Optimize e-commerce returns process and reduce return rates. Ecommerce Returns Management is an agent skill from nexscope-ai/eCommerce-Skills. Optimize e-commerce returns process and reduce return rates.
When should I use Ecommerce Returns Management?
Ecommerce Returns Management fits situations like: tasks that involve E-commerce operations; tasks that involve Root cause analysis; tasks that involve Referral and retention marketing.
How do I install Ecommerce Returns Management in Claude Code?
Run `npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a claude-code`. Or copy the skill folder (ecommerce-returns-management in nexscope-ai/eCommerce-Skills) into .claude/skills/ecommerce-returns-management in your project. Claude Code loads it when a task matches its description.
How do I install Ecommerce Returns Management in Codex?
Run `npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a codex`. Or copy the skill folder (ecommerce-returns-management in nexscope-ai/eCommerce-Skills) into .agents/skills/ecommerce-returns-management in your project. Codex loads it when a task matches its description.
Can I use Ecommerce Returns Management in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add nexscope-ai/eCommerce-Skills --skill ecommerce-returns-management -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/ecommerce-returns-management, .gemini/skills/ecommerce-returns-management, .github/skills/ecommerce-returns-management and .opencode/skills/ecommerce-returns-management in your project.
What does Ecommerce Returns Management need to run?
Going by SKILL.md and its folder, Ecommerce Returns Management needs the command-line tools its instructions call (npx). Our summary lists: Node.js.
Does Ecommerce Returns Management access the network?
SKILL.md names 2 domains. As links in the text: nexscope.ai and github.com. This is read from the text; nothing was executed.
Is Ecommerce Returns Management safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Ecommerce Returns Management use?
Ecommerce Returns Management is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Ecommerce Returns Management use?
About 602 tokens (SKILL.md is roughly 2.4k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Ecommerce Returns Management?
Skills that share tags, products or a category with Ecommerce Returns Management: Biz CRM Strategy (asgard-ai-platform/skills, 242 stars), Sif Amazon Research (liangdabiao/amazon-sorftime-research-MCP-skill, 959 stars), Amazon Buy Box Monitor (browser-act/skills, 6.1k stars) and Tourmind Booking (tourmind-com/Tourmind-Booking-Skills, 1.8k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Ecommerce Returns Management?
nexscope-ai (a GitHub organization) maintains it in nexscope-ai/eCommerce-Skills, which has 1,109 GitHub stars. The repository holds 114 skills in this directory. The repository was last updated on August 26, 2026.
Source: nexscope-ai/eCommerce-Skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.