Discover Journey Map
product-on-purpose/pm-skills
Maps a customer journey across stages, touchpoints, emotional curve, pain points, and moments of truth into a markdown artifact with an optional mermaid timeline or flowchart.
Map a user's journey through a product or experience, phase by phase, with their actions and how they feel.
Install User Journey Map
$ npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install mohitagw15856/pm-claude-skills user-journey-map --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/user-journey-map .claude/skills/user-journey-map && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "user-journey-map" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/user-journey-map into .claude/skills/user-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-journey-map", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/user-journey-mapType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install mohitagw15856/pm-claude-skills user-journey-map --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/user-journey-map .agents/skills/user-journey-map && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "user-journey-map" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/user-journey-map into .agents/skills/user-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-journey-map", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install mohitagw15856/pm-claude-skills user-journey-map --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/user-journey-map .cursor/skills/user-journey-map && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "user-journey-map" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/user-journey-map into .cursor/skills/user-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-journey-map", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/mohitagw15856/pm-claude-skills.git --path skills/user-journey-map--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install mohitagw15856/pm-claude-skills user-journey-map --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/user-journey-map .gemini/skills/user-journey-map && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "user-journey-map" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/user-journey-map into .gemini/skills/user-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-journey-map", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install mohitagw15856/pm-claude-skills user-journey-mapInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/user-journey-map .github/skills/user-journey-map && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "user-journey-map" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/user-journey-map into .github/skills/user-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-journey-map", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install mohitagw15856/pm-claude-skills user-journey-map --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/user-journey-map .opencode/skills/user-journey-map && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "user-journey-map" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/user-journey-map into .opencode/skills/user-journey-map/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "user-journey-map", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
user-journey-map- GitHub stars
- 1.4k
- Token cost
- ~797 tokens
- SKILL.md length
- 361 words
- Files
- 1
- Skills in repo
- 1,348
- Repo updated
- First seen
- Licence
- MIT
At a glance
Map a user's journey through a product or experience, phase by phase, with their actions and how they feel.
- Asked to map a user/customer journey
- SKILL.md covers Required Inputs, Output Format, Mermaid Rules (so it renders) and Quality Checks, plus 3 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
- Show the experience end-to-end
What it does
User Journey Map is an agent skill from mohitagw15856/pm-claude-skills. Map a user's journey through a product or experience, phase by phase, with their actions and how they feel. Use when asked to map a user/customer journey, show the experience end-to-end, or find friction and drop-off points. Produces a ready-to-render Mermaid journey diagram (renders live, exportable as PNG/SVG) plus the friction points and opportunities.
Its SKILL.md is about 800 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
It sits in Product & Project Management, covering Customer journey mapping and Diagrams. It works with Mermaid. The repository describes itself as: 1255 professional Agent Skills for Claude, ChatGPT, Gemini, Cursor & Codex — PRDs, postmortems, leases, medical bills, layoffs, go-bags, new countries. Plain markdown, MIT, in… The licence is MIT.
When your agent uses it
- Asked to map a user/customer journey
- Show the experience end-to-end
- Find friction and drop-off points
Example prompts
- “/user-journey-map”
What it can do on your machine
Read from SKILL.md and the folder at commit 1cbf1f0. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md (its code samples are mermaid).
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
User Journey Map loads about 797 tokens when it runs. Until then it costs about 94 tokens; SKILL.md has 361 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from mohitagw15856/pm-claude-skills at commit 1cbf1f0, republished under its MIT licence (© mohitagw15856). 361 words, ~797 tokens.
Download SKILL.mdSave it as
.claude/skills/user-journey-map/SKILL.md (or your agent's skills folder).- name
- user-journey-map
- description
- Map a user's journey through a product or experience, phase by phase, with their actions and how they feel. Use when asked to map a user/customer journey, show the experience end-to-end, or find friction and drop-off points. Produces a ready-to-render Mermaid journey diagram (renders live, exportable as PNG/SVG) plus the friction points and opportunities.
User Journey Map Skill
A journey map shows the experience from the user's side — the steps they take, and how good or bad each one feels — so friction becomes visible. This skill turns a described experience into a Mermaid journey diagram (phases → tasks with satisfaction scores) and then calls out where the experience breaks down and what to fix.
Required Inputs
Ask for these only if they aren't already provided:
- The user / persona — whose journey this is, and their goal.
- The phases — the high-level stages (e.g. Discover → Sign up → Onboard → Use → Renew).
- The steps in each phase — the concrete actions the user takes.
- Sentiment signal — where it feels smooth vs painful (from research, support tickets, or stated assumptions).
Output Format
[Persona]'s journey: [goal]
One line on scope and goal.
journey
title [Persona] — [goal]
section Discover
Hears about product: 4: User
Visits site: 3: User
section Sign up
Creates account: 2: User
Verifies email: 1: User
section Onboard
Completes setup: 3: User
First success: 5: User(Scores are 1 = painful → 5 = delightful.)
Friction points — the lowest-scoring steps and why they hurt.
Opportunities — the highest-leverage fixes, tied to specific steps.
Assumptions — where sentiment was inferred rather than measured.
Mermaid Rules (so it renders)
- Start with
journeythentitle .... - Each
section Namegroups steps; each step isTask name: score: Actor(score 1–5). - Keep task names short; no colons inside the task text (colon is the field separator).
- One actor is fine; multiple actors can share a step (
: 3: User, Support).
Show full SKILL.md (149 more words)Show less
Quality Checks
- Phases follow the real order of the experience, end to end
- Each step has an honest 1–5 sentiment score (not all 3s or all 5s)
- The lowest scores are explained, and tied to concrete fixes
- Opportunities are specific and point at named steps, not generic advice
- The Mermaid block renders without edits
Anti-Patterns
- Do not score everything positively — the map's value is exposing the painful steps
- Do not list features instead of the user's actions — stay on the user's side
- Do not skip the "why" behind low scores — a score without a reason isn't actionable
- Do not put colons inside task names — it breaks the Mermaid journey syntax
- Do not invent research — label inferred sentiment as an assumption
Based On
Customer/user journey mapping (phases, actions, emotion curve, friction-to-opportunity), as renderable Mermaid.
Example Trigger Phrases
- "Map a user/customer journey."
- "Show the experience end-to-end."
- "Find friction and drop-off points."
© mohitagw15856, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in skills/user-journey-map of mohitagw15856/pm-claude-skills.
Open the folder on GitHubat commit 1cbf1f0
Compare with similar skills
User Journey Map next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| User Journey Map this skillmohitagw15856/pm-claude-skills | 1.4k | — | ~797 | Automated safety check: Pass | MIT | |
| Discover Journey Mapproduct-on-purpose/pm-skills | 716 | — | ~3k | Automated safety check: Pass | Apache-2.0 | |
| Idea Ossickn33/agentic-awesome-skills | 47k | 1 repos | ~1.5k | Automated safety check: Pass | MIT | |
| Design Decknicobailon/pi-design-deck | 292 | — | ~4.3k | Automated safety check: Pass | None | |
| Ppt Complex Diagram CollabSven-LI-sankyuu/presentation-skills | 175 | — | ~816 | Automated safety check: Pass | None | |
| Text To Technical Roadmapaipoch/medical-research-skills | 1.9k | — | ~1.6k | Automated safety check: Pass | MIT |
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Questions about User Journey Map
What does User Journey Map do?
Map a user's journey through a product or experience, phase by phase, with their actions and how they feel. User Journey Map is an agent skill from mohitagw15856/pm-claude-skills. Map a user's journey through a product or experience, phase by phase, with their actions and how they feel.
When should I use User Journey Map?
User Journey Map fits situations like: asked to map a user/customer journey; show the experience end-to-end; find friction and drop-off points.
How do I install User Journey Map in Claude Code?
Run `npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a claude-code`. Or copy the skill folder (skills/user-journey-map in mohitagw15856/pm-claude-skills) into .claude/skills/user-journey-map in your project. Claude Code loads it when a task matches its description.
How do I install User Journey Map in Codex?
Run `npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a codex`. Or copy the skill folder (skills/user-journey-map in mohitagw15856/pm-claude-skills) into .agents/skills/user-journey-map in your project. Codex loads it when a task matches its description.
Can I use User Journey Map in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/user-journey-map, .gemini/skills/user-journey-map, .github/skills/user-journey-map and .opencode/skills/user-journey-map in your project.
What does User Journey Map need to run?
SKILL.md names no scripts, command-line tools or credentials: User Journey Map is instructions for the agent only.
Does User Journey Map access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is User Journey Map safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does User Journey Map use?
User Journey Map is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does User Journey Map use?
About 797 tokens (SKILL.md is roughly 3.2k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to User Journey Map?
Skills that share tags, products or a category with User Journey Map: Discover Journey Map (product-on-purpose/pm-skills, 716 stars), Idea Os (sickn33/agentic-awesome-skills, 47k stars), Design Deck (nicobailon/pi-design-deck, 292 stars) and Ppt Complex Diagram Collab (Sven-LI-sankyuu/presentation-skills, 175 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains User Journey Map?
mohitagw15856 (a GitHub user) maintains it in mohitagw15856/pm-claude-skills, which has 1,434 GitHub stars. The repository holds 1,348 skills in this directory. The repository was last updated on October 9, 2026.
Source: mohitagw15856/pm-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.