Audit a knowledge base / help center for coverage, accuracy, and findability.

MITAuto-check passedSales & Support

Install Kb Audit

skills CLI
$ npx skills add mohitagw15856/pm-claude-skills --skill kb-audit -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install mohitagw15856/pm-claude-skills kb-audit --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/kb-audit .claude/skills/kb-audit && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
kb-audit
GitHub stars
1.4k
Token cost
~959 tokens
SKILL.md length
442 words
Files
1
Skills in repo
1,348
Repo updated
First seen
Licence
MIT

At a glance

Audit a knowledge base / help center for coverage, accuracy, and findability.

  • Asked to audit a help center
  • SKILL.md covers Required Inputs, Output Format, Quality Checks and Anti-Patterns, plus 2 more sections
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
  • Review KB health

What it does

Kb Audit is an agent skill from mohitagw15856/pm-claude-skills. Audit a knowledge base / help center for coverage, accuracy, and findability. Use when asked to audit a help center, review KB health, find documentation gaps, reduce ticket volume with better docs, or prioritise what to write/fix. Produces an audit — a health scorecard, content gaps (driven by top ticket drivers), stale/duplicate/low-findability articles, and a prioritised fix-and-create backlog.

Its SKILL.md is about 960 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Sales & Support, covering Help center and FAQ content and Knowledge bases. The repository describes itself as: 1255 professional Agent Skills for Claude, ChatGPT, Gemini, Cursor & Codex — PRDs, postmortems, leases, medical bills, layoffs, go-bags, new countries. Plain markdown, MIT, in… The licence is MIT.

When your agent uses it

  • Asked to audit a help center
  • Review KB health
  • Find documentation gaps
  • Reduce ticket volume with better docs

Example prompts

  • “/kb-audit”

What it can do on your machine

Read from SKILL.md and the folder at commit 1cbf1f0. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Kb Audit loads about 959 tokens when it runs. Until then it costs about 102 tokens; SKILL.md has 442 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~102
When it runs · the whole SKILL.md, loaded when a task matches
~959

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from mohitagw15856/pm-claude-skills at commit 1cbf1f0, republished under its MIT licence (© mohitagw15856). 442 words, ~959 tokens.

Download SKILL.mdSave it as .claude/skills/kb-audit/SKILL.md (or your agent's skills folder).
name
kb-audit
description
Audit a knowledge base / help center for coverage, accuracy, and findability. Use when asked to audit a help center, review KB health, find documentation gaps, reduce ticket volume with better docs, or prioritise what to write/fix. Produces an audit — a health scorecard, content gaps (driven by top ticket drivers), stale/duplicate/low-findability articles, and a prioritised fix-and-create backlog.

Knowledge Base Audit Skill

A help center silently rots: articles go stale, gaps let tickets through, duplicates confuse search, and nobody notices until deflection drops. This skill audits it — scoring health, mapping gaps against your actual top ticket drivers (so you write what reduces volume, not what's easy), and flagging stale/ duplicate/unfindable content — then hands back a prioritised backlog of what to fix and create.

Required Inputs

Ask for these only if they aren't already provided:

  • The KB — the article list/structure (titles, sections; or a sample if large).
  • Top ticket drivers — the most common support topics/questions (the single most useful input — it's what should be documented).
  • Signals if available — article views, search terms with no results, "was this helpful?" ratings, last-updated dates.
  • The goal — reduce ticket volume, improve self-serve, onboard a new product area?

Output Format

KB Audit: [help center]

1. Health scorecard — a quick read across: coverage (are top topics documented?), freshness (how much is stale), findability (titles/search-friendly?), quality (answer-first, scannable?), structure (organised, no duplication). RAG per dimension.

DimensionStatusNote

2. Coverage gaps (priority) — cross-reference top ticket drivers against existing articles. The gaps where high ticket volume meets no/poor article = the highest-ROI things to write. Rank them.

3. Fix list — existing articles that are stale (outdated steps/screenshots), duplicate/overlapping (consolidate — they split search authority), hard to find (bad title, missing search terms), or low-quality (answer buried, not scannable).

4. Prioritised backlog — combine create + fix, ranked by ticket-deflection impact × effort:

#Action (create/fix/merge)Article/topicWhy (impact)Effort

5. Quick wins — the 3–5 highest-impact, lowest-effort items to do first (often: fix the title on a high-traffic article, write the one missing top-driver doc).

Show full SKILL.md (171 more words)Show less

Quality Checks

  • Gaps are driven by actual top ticket drivers, not guesswork (write what deflects volume)
  • Scorecard covers coverage, freshness, findability, quality, and structure
  • Stale, duplicate, and low-findability articles are specifically flagged
  • The backlog is prioritised by deflection impact × effort, not alphabetically
  • Quick wins are separated out so there's an obvious place to start

Anti-Patterns

  • Do not prioritise by what's easy to write — prioritise by what deflects the most tickets
  • Do not ignore duplicates — overlapping articles split search ranking and confuse users; merge them
  • Do not treat all gaps equally — a gap on a top-5 ticket driver outranks ten niche ones
  • Do not skip findability — a perfect article with a bad title that no one finds deflects nothing
  • Do not audit without the ticket data if it exists — it's the map of what actually matters

Based On

Knowledge-base / support-content practice — ticket-driver-led gap analysis, content health scoring, deflection-impact prioritisation.

Example Trigger Phrases

  • "Audit a help center."
  • "Review KB health."
  • "Find documentation gaps."
  • "Reduce ticket volume with better docs."
  • "Prioritise what to write/fix."

© mohitagw15856, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

Just SKILL.md in skills/kb-audit of mohitagw15856/pm-claude-skills.

Open the folder on GitHubat commit 1cbf1f0

Compare with similar skills

Kb Audit next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Kb Audit compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Kb Audit this skillmohitagw15856/pm-claude-skills1.4k—~959Automated safety check: PassMIT
Update Knowledge Baseamplitude/builder-skills159—~746Automated safety check: PassNone
Cs Kb Articleevolution-foundation/evo-nexus545—~3.4kAutomated safety check: PassCustom licence
Knowledge Managementw95/awesome-claude-corporate-skills244—~2.4kAutomated safety check: PassMIT
LLMs Txtthedaviddias/Front-End-Checklist74k—~652Automated safety check: PassMIT
Yao Geo Knowledge Base Builderyaojingang/yao-geo-skills871—~1.8kAutomated safety check: PassMIT

Similar skills

  • Update Knowledge Base

    amplitude/builder-skills

    Cross-reference recently shipped tickets against your help center and changelog to detect outdated articles, missing documentation, and undocumented features.

    159 GitHub stars~746 tokensUpdated 2 mo ago
    Sales & SupportAuto-check passed
  • Cs Kb Article

    evolution-foundation/evo-nexus

    Redige um artigo para base de conhecimento a partir de um problema resolvido ou pergunta frequente.

    545 GitHub stars~3.4k tokensUpdated 4 mo ago
    Sales & SupportAuto-check passed
  • Knowledge Management

    w95/awesome-claude-corporate-skills

    Write and maintain knowledge base articles from resolved support issues.

    244 GitHub stars~2.4k tokensUpdated 7 mo ago
    Sales & SupportAuto-check passed
  • LLMs Txt

    thedaviddias/Front-End-Checklist

    A skill your agent uses when auditing public documentation portals, API references, help centers, SDK docs, or large knowledge bases.

    74k GitHub stars~652 tokensUpdated 4 days ago
    Marketing & SEOAuto-check passed
  • Yao Geo Knowledge Base Builder

    yaojingang/yao-geo-skills

    Build evidence-backed GEO brand knowledge bases from official sites, product pages, help centers, white papers, sales materials, media releases, certifications, and trusted third-party sources.

    871 GitHub stars~1.8k tokensUpdated 9 days ago
    Knowledge ManagementAuto-check passed
  • Yao Geo Page Blueprint

    yaojingang/yao-geo-skills

    A skill your agent uses when the user needs a GEO-friendly page blueprint for a specific product, topic, article, ranking, comparison, FAQ, knowledge-base, or case page, especially when the work…

    871 GitHub stars~789 tokensUpdated 9 days ago
    Writing & ContentAuto-check passed

More from mohitagw15856/pm-claude-skills

All 1,348 skills in this repo
  • Car Tco

    mohitagw15856/pm-claude-skills

    Compare the total cost of car ownership across buy-new, buy-used, lease, and keep-your-current-car — depreciation, insurance, maintenance ramp, and fuel over a real horizon, not just the monthly…

    1.4k GitHub stars~1.1k tokensUpdated yesterday
    Auto-check passed
  • Cs Health Scorecard

    mohitagw15856/pm-claude-skills

    Build a customer health scorecard for a specific account. An agent skill from mohitagw15856/pm-claude-skills.

    1.4k GitHub stars~2.4k tokensUpdated yesterday
    Auto-check passed
  • Exit Waterfall

    mohitagw15856/pm-claude-skills

    Compute who gets what at each exit price from a cap table — liquidation preferences, conversion points, and where the founders' share collapses.

    1.4k GitHub stars~1.1k tokensUpdated yesterday
    Auto-check passed
  • Feature Prioritisation

    mohitagw15856/pm-claude-skills

    Apply prioritisation frameworks (RICE, MoSCoW, Kano, ICE, Opportunity Scoring) to rank features and backlog items.

    1.4k GitHub stars~2k tokensUpdated yesterday
    Auto-check passed
  • Fire Number

    mohitagw15856/pm-claude-skills

    Compute a financial-independence (FIRE) target and years-to-reach with every assumption labeled as an assumption — plus a sensitivity table instead of a single false-precision answer.

    1.4k GitHub stars~1.1k tokensUpdated yesterday
    Auto-check passed
  • Freelance Rate

    mohitagw15856/pm-claude-skills

    Derive a freelance day/hourly rate backwards from target income, honest billable utilization, overhead, and the self-employment tax premium — the arithmetic that proves a rate is not salary÷2000.

    1.4k GitHub stars~1.2k tokensUpdated yesterday
    Auto-check passed

Questions about Kb Audit

What does Kb Audit do?

Audit a knowledge base / help center for coverage, accuracy, and findability. Kb Audit is an agent skill from mohitagw15856/pm-claude-skills. Audit a knowledge base / help center for coverage, accuracy, and findability.

When should I use Kb Audit?

Kb Audit fits situations like: asked to audit a help center; review KB health; find documentation gaps; reduce ticket volume with better docs.

How do I install Kb Audit in Claude Code?

Run `npx skills add mohitagw15856/pm-claude-skills --skill kb-audit -a claude-code`. Or copy the skill folder (skills/kb-audit in mohitagw15856/pm-claude-skills) into .claude/skills/kb-audit in your project. Claude Code loads it when a task matches its description.

How do I install Kb Audit in Codex?

Run `npx skills add mohitagw15856/pm-claude-skills --skill kb-audit -a codex`. Or copy the skill folder (skills/kb-audit in mohitagw15856/pm-claude-skills) into .agents/skills/kb-audit in your project. Codex loads it when a task matches its description.

Can I use Kb Audit in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add mohitagw15856/pm-claude-skills --skill kb-audit -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/kb-audit, .gemini/skills/kb-audit, .github/skills/kb-audit and .opencode/skills/kb-audit in your project.

What does Kb Audit need to run?

SKILL.md names no scripts, command-line tools or credentials: Kb Audit is instructions for the agent only.

Does Kb Audit access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Kb Audit safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Kb Audit use?

Kb Audit is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Kb Audit use?

About 959 tokens (SKILL.md is roughly 3.8k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Kb Audit?

Skills that share tags, products or a category with Kb Audit: Update Knowledge Base (amplitude/builder-skills, 159 stars), Cs Kb Article (evolution-foundation/evo-nexus, 545 stars), Knowledge Management (w95/awesome-claude-corporate-skills, 244 stars) and LLMs Txt (thedaviddias/Front-End-Checklist, 74k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Kb Audit?

mohitagw15856 (a GitHub user) maintains it in mohitagw15856/pm-claude-skills, which has 1,434 GitHub stars. The repository holds 1,348 skills in this directory. The repository was last updated on October 9, 2026.

Source: mohitagw15856/pm-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.