Brand Product Knowledge Builder
limecloud/lime
将品牌产品资料、规格参数、卖点证据、FAQ、价格权益、竞品区别和合规边界，整理成符合 Agent Knowledge v0.6 document-first 标准、可被 AI 安全调用的产品资料知识库。适用于用户要求“整理产品知识库”“沉淀产品 FAQ”“把品牌产品资料变成项目资料”“维护产品资料包”的场景。
Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets.
Install Help Center Article
$ npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install mohitagw15856/pm-claude-skills help-center-article --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/help-center-article .claude/skills/help-center-article && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "help-center-article" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/help-center-article into .claude/skills/help-center-article/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "help-center-article", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/help-center-articleType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install mohitagw15856/pm-claude-skills help-center-article --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/help-center-article .agents/skills/help-center-article && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "help-center-article" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/help-center-article into .agents/skills/help-center-article/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "help-center-article", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install mohitagw15856/pm-claude-skills help-center-article --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/help-center-article .cursor/skills/help-center-article && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "help-center-article" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/help-center-article into .cursor/skills/help-center-article/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "help-center-article", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/mohitagw15856/pm-claude-skills.git --path skills/help-center-article--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install mohitagw15856/pm-claude-skills help-center-article --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/help-center-article .gemini/skills/help-center-article && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "help-center-article" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/help-center-article into .gemini/skills/help-center-article/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "help-center-article", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install mohitagw15856/pm-claude-skills help-center-articleInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/help-center-article .github/skills/help-center-article && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "help-center-article" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/help-center-article into .github/skills/help-center-article/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "help-center-article", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install mohitagw15856/pm-claude-skills help-center-article --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/help-center-article .opencode/skills/help-center-article && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "help-center-article" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/help-center-article into .opencode/skills/help-center-article/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "help-center-article", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
help-center-article- GitHub stars
- 1.4k
- Token cost
- ~865 tokens
- SKILL.md length
- 436 words
- Files
- 1
- Skills in repo
- 1,348
- Repo updated
- First seen
- Licence
- MIT
At a glance
Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets.
- Asked to write a help doc
- SKILL.md covers Required Inputs, Output Format, Quality Checks and Anti-Patterns, plus 2 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
- Support documentation
What it does
Help Center Article is an agent skill from mohitagw15856/pm-claude-skills. Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets. Use when asked to write a help doc, KB article, FAQ entry, how-to, or support documentation. Produces a findable, skimmable article — task-based title, the answer up front, numbered steps, screenshots-to-add markers, troubleshooting, and related links — written so users self-serve instead of contacting support.
Its SKILL.md is about 870 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
It sits in Sales & Support, covering Help center and FAQ content. The repository describes itself as: 1255 professional Agent Skills for Claude, ChatGPT, Gemini, Cursor & Codex — PRDs, postmortems, leases, medical bills, layoffs, go-bags, new countries. Plain markdown, MIT, in… The licence is MIT.
When your agent uses it
- Asked to write a help doc
- Support documentation
Example prompts
- “/help-center-article”
What it can do on your machine
Read from SKILL.md and the folder at commit 1cbf1f0. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Help Center Article loads about 865 tokens when it runs. Until then it costs about 108 tokens; SKILL.md has 436 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from mohitagw15856/pm-claude-skills at commit 1cbf1f0, republished under its MIT licence (© mohitagw15856). 436 words, ~865 tokens.
Download SKILL.mdSave it as
.claude/skills/help-center-article/SKILL.md (or your agent's skills folder).- name
- help-center-article
- description
- Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets. Use when asked to write a help doc, KB article, FAQ entry, how-to, or support documentation. Produces a findable, skimmable article — task-based title, the answer up front, numbered steps, screenshots-to-add markers, troubleshooting, and related links — written so users self-serve instead of contacting support.
Help Center Article Skill
A help article's job is deflection: the user finds it, solves their problem, and never opens a ticket. That requires a findable title (what they'd search), the answer up front (not after three paragraphs of preamble), and skimmable steps. This skill writes that — task-based, scannable, and SEO/search-friendly so it surfaces both in your help center and in Google.
Required Inputs
Ask for these only if they aren't already provided:
- The task/problem — what the user is trying to do or fix (phrased as they'd search it).
- The solution — the steps or answer.
- Audience — end-user vs. admin/developer (changes depth and terminology).
- Edge cases / gotchas — common failure points and prerequisites.
Output Format
[Task-based title — what the user searches]
e.g. "How to reset your password" / "Why is my export failing?" — not "Password Management."
1. Short answer (TL;DR) — resolve it in 1–2 sentences right at the top for the people who just need the quick fix. Then the detail for those who need it.
2. Before you start — prerequisites/permissions, if any (so step 3 doesn't fail silently).
3. Steps — numbered, one action per step, in the user's language. Mark where a [screenshot] should go. Bold the buttons/menu names they'll click.
4. Troubleshooting — the 2–4 common "it didn't work" cases and the fix for each. This is what prevents the follow-up ticket.
5. Related articles — links to the adjacent tasks (the next thing they'll need).
SEO/findability note: use the words users actually type (synonyms in the body), keep the title a real question/task, and front-load the answer.
Show full SKILL.md (181 more words)Show less
Quality Checks
- Title is a task/question the user would actually search (not an internal category name)
- The answer is at the top (TL;DR), not buried under preamble
- Steps are numbered, one action each, with bolded UI labels and screenshot markers
- Prerequisites are stated before the steps
- A troubleshooting section heads off the common follow-up tickets
- Uses the user's vocabulary (findable in search), not internal jargon
Anti-Patterns
- Do not bury the answer — front-load it; most readers want the quick fix, not your intro
- Do not title by internal feature name — title by the user's task/question, or they won't find it
- Do not skip troubleshooting — the "it didn't work" cases are exactly what generate the ticket you're trying to deflect
- Do not use internal jargon — write the words users type
- Do not cram multiple tasks into one article — one task per article = better search + clearer steps
Based On
Knowledge-base / technical-writing practice — task-based titles, answer-first, scannable steps, search-optimised, ticket-deflection focus.
Example Trigger Phrases
- "Write a help doc."
- "Write a knowledge-base article for this issue."
- "Write a FAQ entry."
- "Write support documentation that cuts tickets."
© mohitagw15856, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in skills/help-center-article of mohitagw15856/pm-claude-skills.
Open the folder on GitHubat commit 1cbf1f0
Compare with similar skills
Help Center Article next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Help Center Article this skillmohitagw15856/pm-claude-skills | 1.4k | — | ~865 | Automated safety check: Pass | MIT | |
| Brand Product Knowledge Builderlimecloud/lime | 1.5k | — | ~709 | Automated safety check: Pass | Apache-2.0 | |
| Cc10x Guideromiluz13/cc10x | 165 | — | ~2.2k | Automated safety check: Pass | MIT | |
| Yao Geo Intent Mineryaojingang/yao-geo-skills | 871 | — | ~500 | Automated safety check: Pass | MIT | |
| Faq CollectorCherryHQ/cherry-studio | 53k | — | ~154 | Automated safety check: Pass | AGPL-3.0 | |
| Eol Internal Enablementdeanpeters/Product-Manager-Skills | 7.2k | — | ~3.1k | Automated safety check: Pass | Custom licence |
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Related
Categories
Questions about Help Center Article
What does Help Center Article do?
Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets. Help Center Article is an agent skill from mohitagw15856/pm-claude-skills. Write a help-center / knowledge-base article that actually resolves the issue and deflects tickets.
When should I use Help Center Article?
Help Center Article fits situations like: asked to write a help doc; support documentation.
How do I install Help Center Article in Claude Code?
Run `npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a claude-code`. Or copy the skill folder (skills/help-center-article in mohitagw15856/pm-claude-skills) into .claude/skills/help-center-article in your project. Claude Code loads it when a task matches its description.
How do I install Help Center Article in Codex?
Run `npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a codex`. Or copy the skill folder (skills/help-center-article in mohitagw15856/pm-claude-skills) into .agents/skills/help-center-article in your project. Codex loads it when a task matches its description.
Can I use Help Center Article in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add mohitagw15856/pm-claude-skills --skill help-center-article -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/help-center-article, .gemini/skills/help-center-article, .github/skills/help-center-article and .opencode/skills/help-center-article in your project.
What does Help Center Article need to run?
SKILL.md names no scripts, command-line tools or credentials: Help Center Article is instructions for the agent only.
Does Help Center Article access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Help Center Article safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Help Center Article use?
Help Center Article is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Help Center Article use?
About 865 tokens (SKILL.md is roughly 3.5k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Help Center Article?
Skills that share tags, products or a category with Help Center Article: Brand Product Knowledge Builder (limecloud/lime, 1.5k stars), Cc10x Guide (romiluz13/cc10x, 165 stars), Yao Geo Intent Miner (yaojingang/yao-geo-skills, 871 stars) and Faq Collector (CherryHQ/cherry-studio, 53k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Help Center Article?
mohitagw15856 (a GitHub user) maintains it in mohitagw15856/pm-claude-skills, which has 1,434 GitHub stars. The repository holds 1,348 skills in this directory. The repository was last updated on October 9, 2026.
Source: mohitagw15856/pm-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.