Brand Product Knowledge Builder
limecloud/lime
将品牌产品资料、规格参数、卖点证据、FAQ、价格权益、竞品区别和合规边界，整理成符合 Agent Knowledge v0.6 document-first 标准、可被 AI 安全调用的产品资料知识库。适用于用户要求“整理产品知识库”“沉淀产品 FAQ”“把品牌产品资料变成项目资料”“维护产品资料包”的场景。
Build an FAQ from the questions people actually ask — mined from tickets, chats, and repeated explanations, answered once and well, organized by the asker's words, and maintained by a capture loop…
Install Faq Builder
$ npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install mohitagw15856/pm-claude-skills faq-builder --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/faq-builder .claude/skills/faq-builder && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "faq-builder" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/faq-builder into .claude/skills/faq-builder/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "faq-builder", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/faq-builderType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install mohitagw15856/pm-claude-skills faq-builder --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/faq-builder .agents/skills/faq-builder && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "faq-builder" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/faq-builder into .agents/skills/faq-builder/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "faq-builder", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install mohitagw15856/pm-claude-skills faq-builder --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/faq-builder .cursor/skills/faq-builder && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "faq-builder" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/faq-builder into .cursor/skills/faq-builder/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "faq-builder", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/mohitagw15856/pm-claude-skills.git --path skills/faq-builder--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install mohitagw15856/pm-claude-skills faq-builder --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/faq-builder .gemini/skills/faq-builder && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "faq-builder" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/faq-builder into .gemini/skills/faq-builder/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "faq-builder", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install mohitagw15856/pm-claude-skills faq-builderInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/faq-builder .github/skills/faq-builder && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "faq-builder" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/faq-builder into .github/skills/faq-builder/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "faq-builder", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install mohitagw15856/pm-claude-skills faq-builder --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/faq-builder .opencode/skills/faq-builder && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "faq-builder" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/faq-builder into .opencode/skills/faq-builder/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "faq-builder", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
faq-builder- GitHub stars
- 1.4k
- Token cost
- ~1.3k tokens
- SKILL.md length
- 682 words
- Files
- 1
- Skills in repo
- 1,348
- Repo updated
- First seen
- Licence
- MIT
At a glance
Build an FAQ from the questions people actually ask — mined from tickets, chats, and repeated explanations, answered once and well, organized by the asker's words, and maintained by a capture loop…
- Works in 5 steps: Mine, don't imagine: the question list… → Dedupe by intent, keep the phrasings:… → Answer-first, then nuance: the first… → …
- Asked create an FAQ for this product/process/team
- SKILL.md covers What This Skill Produces, Required Inputs, Framework: The Builder Rules and Output Format, plus 6 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
Faq Builder is an agent skill from mohitagw15856/pm-claude-skills. Build an FAQ from the questions people actually ask — mined from tickets, chats, and repeated explanations, answered once and well, organized by the asker's words, and maintained by a capture loop instead of annual archaeology. Use when asked create an FAQ for this product/process/team, I answer the same questions weekly, turn our support threads into docs, or why does nobody find our answers. Produces the mined question list with frequencies, the answers in ask-language, the structure, and the capture loop.
Its SKILL.md is about 1.3k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
It sits in Sales & Support, covering Help center and FAQ content. The repository describes itself as: 1255 professional Agent Skills for Claude, ChatGPT, Gemini, Cursor & Codex — PRDs, postmortems, leases, medical bills, layoffs, go-bags, new countries. Plain markdown, MIT, in… The licence is MIT.
When your agent uses it
- Asked create an FAQ for this product/process/team
- I answer the same questions weekly
- Turn our support threads into docs
- Why does nobody find our answers
Example prompts
- “/faq-builder”
Workflow steps
5 steps, taken from the first numbered list in SKILL.md.
- Mine, don't imagine: the question list comes from evidence — search the ticket system for repeated intents, grep the chat, ask each…
- Dedupe by intent, keep the phrasings: "how do I reset my password" / "locked out" / "can't log in" are one answer with three findable…
- Answer-first, then nuance: the first sentence answers ("Yes — up to 5 seats on the standard plan."); caveats follow; links go last…
- Structure by the asker's journey, order by frequency: groups the asker recognizes (Getting started / Billing / When things break)…
- The capture loop is the maintenance: the rule — answered it twice outside the FAQ → it goes in this week — plus a quarterly prune of…
What it can do on your machine
Read from SKILL.md and the folder at commit 1cbf1f0. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Faq Builder loads about 1.3k tokens when it runs. Until then it costs about 131 tokens; SKILL.md has 682 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from mohitagw15856/pm-claude-skills at commit 1cbf1f0, republished under its MIT licence (© mohitagw15856). 682 words, ~1,307 tokens.
Download SKILL.mdSave it as
.claude/skills/faq-builder/SKILL.md (or your agent's skills folder).- name
- faq-builder
- description
- Build an FAQ from the questions people actually ask — mined from tickets, chats, and repeated explanations, answered once and well, organized by the asker's words, and maintained by a capture loop instead of annual archaeology. Use when asked create an FAQ for this product/process/team, I answer the same questions weekly, turn our support threads into docs, or why does nobody find our answers. Produces the mined question list with frequencies, the answers in ask-language, the structure, and the capture loop.
FAQ Builder Skill
FAQs fail when they're written from the inside: questions the team wishes people asked ("What makes our approach unique?"), phrased in the team's vocabulary, frozen at launch. The working FAQ is mined — from tickets, chat searches, and the questions someone answers every week — phrased in the asker's words (findability is vocabulary-matching; nobody searches for "provisioning cadence" when their question is "how long until it works"), answered once and well, and kept alive by a capture loop: every newly-repeated question flows in, because the FAQ is a cache of answers and caches need writes.
What This Skill Produces
- The mined question list — real questions with rough frequencies and sources, deduplicated by intent
- The answers — direct-first (the answer, then the caveat), in ask-language, each with an owner
- The structure — ordered by frequency within asker-journey groups, question-phrased headings
- The capture loop — the answered-it-twice rule that keeps the FAQ current
Required Inputs
Ask for these if not provided:
- The question sources — tickets, chat logs, inbox searches, the team's "I keep explaining…" list; mining needs raw material, and the wish-list questions are explicitly not it
- The askers — customers, new hires, other teams? Their vocabulary (from the actual questions) becomes the headings' language
- The answer authority — who signs off that each answer is correct (an FAQ with confident wrong answers is worse than none); per-topic owners named
- Where it will live — the wiki, the docs site, the bot's knowledge base — findability mechanics differ, and answers should be written to be found there
Framework: The Builder Rules
- Mine, don't imagine: the question list comes from evidence — search the ticket system for repeated intents, grep the chat, ask each teammate for their three most-repeated explanations. Frequency ranks; a question asked weekly outranks a question asked once eloquently. Wish-questions ("Why are we the best?") are marketing, filed elsewhere.
- Dedupe by intent, keep the phrasings: "how do I reset my password" / "locked out" / "can't log in" are one answer with three findable phrasings — the heading takes the most common, the variants live in the body (or as aliases) so search hits all three.
- Answer-first, then nuance: the first sentence answers ("Yes — up to 5 seats on the standard plan."); caveats follow; links go last. Answers that open with background make the reader hunt, and hunting readers file tickets. Long answers get a link to the full doc rather than inlining it — the FAQ is the cache, not the library.
- Structure by the asker's journey, order by frequency: groups the asker recognizes (Getting started / Billing / When things break), most-asked first within each — not the org chart, not alphabetical. Headings are the questions verbatim, because headings are what search and scanning both hit.
- The capture loop is the maintenance: the rule — answered it twice outside the FAQ → it goes in this week — plus a quarterly prune of zero-traffic entries and a correctness pass by the owners. An FAQ without the loop decays into the confident-wrong-answers zone within two quarters, which is worse than its absence.
Show full SKILL.md (181 more words)Show less
Output Format
FAQ: [audience/domain] — [N] questions, mined from [sources]
The Mined List
| Question (asker's words) | Frequency | Source | Variants |
|---|
The FAQ
[Group, in journey order]
[Question verbatim] — [Answer-first sentence. Caveat. Link.] (owner: [name])
The Capture Loop
[The answered-twice rule · where new candidates get logged · quarterly prune + correctness pass, calendared]
Quality Checks
- Every question traces to evidence with a frequency, not a wish
- Headings use the asker's vocabulary; variants are findable
- Every answer's first sentence answers
- Every answer has a named correctness owner
- The capture loop and prune are scheduled, not aspirational
Anti-Patterns
- Do not write questions nobody asked — the FAQ is a mirror of demand, not a brochure
- Do not phrase in internal jargon — findability is speaking the asker's language
- Do not open answers with background — answer, then explain
- Do not inline the library — cache the answer, link the depth
- Do not launch without the loop — a static FAQ is a snapshot aging into misinformation
Example Trigger Phrases
- "Create an FAQ for this product/process/team."
- "I answer the same questions weekly."
- "Turn our support threads into docs."
- "Why does nobody find our answers?"
© mohitagw15856, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in skills/faq-builder of mohitagw15856/pm-claude-skills.
Open the folder on GitHubat commit 1cbf1f0
Compare with similar skills
Faq Builder next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Faq Builder this skillmohitagw15856/pm-claude-skills | 1.4k | — | ~1.3k | Automated safety check: Pass | MIT | |
| Brand Product Knowledge Builderlimecloud/lime | 1.5k | — | ~709 | Automated safety check: Pass | Apache-2.0 | |
| Cc10x Guideromiluz13/cc10x | 164 | — | ~2.2k | Automated safety check: Pass | MIT | |
| Yao Geo Intent Mineryaojingang/yao-geo-skills | 871 | — | ~500 | Automated safety check: Pass | MIT | |
| Faq CollectorCherryHQ/cherry-studio | 52k | — | ~154 | Automated safety check: Pass | AGPL-3.0 | |
| Eol Internal Enablementdeanpeters/Product-Manager-Skills | 7.2k | — | ~3.1k | Automated safety check: Pass | Custom licence |
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Related
Categories
Questions about Faq Builder
What does Faq Builder do?
Build an FAQ from the questions people actually ask — mined from tickets, chats, and repeated explanations, answered once and well, organized by the asker's words, and maintained by a capture loop…. Faq Builder is an agent skill from mohitagw15856/pm-claude-skills. Build an FAQ from the questions people actually ask — mined from tickets, chats, and repeated explanations, answered once and well, organized by the asker's words, and maintained by a capture loop instead of annual archaeology.
When should I use Faq Builder?
Faq Builder fits situations like: asked create an FAQ for this product/process/team; I answer the same questions weekly; turn our support threads into docs; why does nobody find our answers.
How do I install Faq Builder in Claude Code?
Run `npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a claude-code`. Or copy the skill folder (skills/faq-builder in mohitagw15856/pm-claude-skills) into .claude/skills/faq-builder in your project. Claude Code loads it when a task matches its description.
How do I install Faq Builder in Codex?
Run `npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a codex`. Or copy the skill folder (skills/faq-builder in mohitagw15856/pm-claude-skills) into .agents/skills/faq-builder in your project. Codex loads it when a task matches its description.
Can I use Faq Builder in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add mohitagw15856/pm-claude-skills --skill faq-builder -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/faq-builder, .gemini/skills/faq-builder, .github/skills/faq-builder and .opencode/skills/faq-builder in your project.
What does Faq Builder need to run?
SKILL.md names no scripts, command-line tools or credentials: Faq Builder is instructions for the agent only.
Does Faq Builder access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Faq Builder safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Faq Builder use?
Faq Builder is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Faq Builder use?
About 1.3k tokens (SKILL.md is roughly 5.2k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Faq Builder?
Skills that share tags, products or a category with Faq Builder: Brand Product Knowledge Builder (limecloud/lime, 1.5k stars), Cc10x Guide (romiluz13/cc10x, 164 stars), Yao Geo Intent Miner (yaojingang/yao-geo-skills, 871 stars) and Faq Collector (CherryHQ/cherry-studio, 52k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Faq Builder?
mohitagw15856 (a GitHub user) maintains it in mohitagw15856/pm-claude-skills, which has 1,433 GitHub stars. The repository holds 1,348 skills in this directory. The repository was last updated on October 8, 2026.
Source: mohitagw15856/pm-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.