Add Effect
remotion-dev/remotion
Add a new effect to @remotion/effects, including implementation, package exports, docs, demos, preview images, Remotion skill updates, formatting, and builds.
Write a sincere, effective apology to a customer, group, or the public.
MITAuto-check passed
Install Apology Letter
$ npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install mohitagw15856/pm-claude-skills apology-letter --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/apology-letter .claude/skills/apology-letter && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "apology-letter" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/apology-letter into .claude/skills/apology-letter/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "apology-letter", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/apology-letterType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install mohitagw15856/pm-claude-skills apology-letter --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .agents/skills && cp -r skills-src/skills/apology-letter .agents/skills/apology-letter && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "apology-letter" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/apology-letter into .agents/skills/apology-letter/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "apology-letter", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install mohitagw15856/pm-claude-skills apology-letter --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/skills/apology-letter .cursor/skills/apology-letter && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "apology-letter" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/apology-letter into .cursor/skills/apology-letter/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "apology-letter", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/mohitagw15856/pm-claude-skills.git --path skills/apology-letter--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install mohitagw15856/pm-claude-skills apology-letter --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/skills/apology-letter .gemini/skills/apology-letter && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "apology-letter" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/apology-letter into .gemini/skills/apology-letter/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "apology-letter", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install mohitagw15856/pm-claude-skills apology-letterInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .github/skills && cp -r skills-src/skills/apology-letter .github/skills/apology-letter && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "apology-letter" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/apology-letter into .github/skills/apology-letter/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "apology-letter", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install mohitagw15856/pm-claude-skills apology-letter --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/skills/apology-letter .opencode/skills/apology-letter && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "apology-letter" agent skill from https://github.com/mohitagw15856/pm-claude-skills/tree/main/skills/apology-letter into .opencode/skills/apology-letter/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "apology-letter", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
apology-letter- GitHub stars
- 1.4k
- Token cost
- ~897 tokens
- SKILL.md length
- 443 words
- Files
- 1
- Skills in repo
- 1,348
- Repo updated
- First seen
- Licence
- MIT
At a glance
Write a sincere, effective apology to a customer, group, or the public.
- Works in 6 steps: Acknowledge — name specifically what… → Take responsibility — own it directly… → Empathy — show you understand the actual… → …
- Asked to write an apology
- SKILL.md covers Working from a brief, Required Inputs, Output Format and Quality Checks, plus 3 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
Apology Letter is an agent skill from mohitagw15856/pm-claude-skills. Write a sincere, effective apology to a customer, group, or the public. Use when asked to write an apology, say sorry to a customer or community, make amends after a mistake, or respond to a complaint with an apology. Produces a genuine apology — acknowledgement, taking responsibility, empathy for the impact, the concrete fix and prevention, and an offer to make it right — in the right tone, without excuses or non-apologies.
Its SKILL.md is about 900 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
The repository describes itself as: 1255 professional Agent Skills for Claude, ChatGPT, Gemini, Cursor & Codex — PRDs, postmortems, leases, medical bills, layoffs, go-bags, new countries. Plain markdown, MIT, in… The licence is MIT.
When your agent uses it
- Asked to write an apology
- Say sorry to a customer
- Make amends after a mistake
- Respond to a complaint with an apology
Example prompts
- “/apology-letter”
Workflow steps
6 steps, taken from the first numbered list in SKILL.md.
- Acknowledge — name specifically what happened, up front.
- Take responsibility — own it directly ("we got this wrong"), no "if", no "but", no blame-shifting.
- Empathy — show you understand the actual impact on them.
- Make it right — the concrete fix and, where appropriate, a make-good (refund, replacement, credit).
- Prevent recurrence — briefly, what changes so it doesn't happen again (only if true).
- Close — sincere, human, with a way to reach a real person.
What it can do on your machine
Read from SKILL.md and the folder at commit 1cbf1f0. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Apology Letter loads about 897 tokens when it runs. Until then it costs about 111 tokens; SKILL.md has 443 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from mohitagw15856/pm-claude-skills at commit 1cbf1f0, republished under its MIT licence (© mohitagw15856). 443 words, ~897 tokens.
Download SKILL.mdSave it as
.claude/skills/apology-letter/SKILL.md (or your agent's skills folder).- name
- apology-letter
- description
- Write a sincere, effective apology to a customer, group, or the public. Use when asked to write an apology, say sorry to a customer or community, make amends after a mistake, or respond to a complaint with an apology. Produces a genuine apology — acknowledgement, taking responsibility, empathy for the impact, the concrete fix and prevention, and an offer to make it right — in the right tone, without excuses or non-apologies.
Apology Letter Skill
A real apology rebuilds trust; a non-apology ("we're sorry you feel that way") destroys it. The difference is specific: acknowledge what happened, own it without excuses, show you understand the impact, and say concretely what you'll do. This skill writes apologies that actually land — sincere, accountable, and specific to the situation.
Working from a brief
Given "apologise to a customer whose order we lost", write the full apology anyway — infer the impact and a reasonable remedy, label assumptions, and bracket only details to confirm (names, dates, specific compensation). Never hand back advice about apologising instead of the apology itself.
Required Inputs
Ask for these only if they aren't already provided (else infer and label):
- What happened — the mistake, and who was affected.
- The impact — how it affected them (inconvenience, cost, trust, harm).
- Your responsibility — what you got wrong (own your part plainly).
- The remedy — what you'll do to fix it and prevent recurrence, and any make-good offer.
- Recipient & tone — one customer / a community / the public; and how formal.
Output Format
Apology: [situation]
A complete, ready-to-send message in this order:
- Acknowledge — name specifically what happened, up front.
- Take responsibility — own it directly ("we got this wrong"), no "if", no "but", no blame-shifting.
- Empathy — show you understand the actual impact on them.
- Make it right — the concrete fix and, where appropriate, a make-good (refund, replacement, credit).
- Prevent recurrence — briefly, what changes so it doesn't happen again (only if true).
- Close — sincere, human, with a way to reach a real person.
Then provide a short version (2–4 sentences) for chat/social, and notes on anything to confirm.
Show full SKILL.md (171 more words)Show less
Quality Checks
- Acknowledges the specific mistake — not a vague "issues occurred"
- Takes real responsibility — no "if we offended", "but", or blaming the customer/circumstances
- Shows genuine understanding of the impact, in their terms
- Offers a concrete fix and, where fitting, a way to make it right
- Prevention is mentioned only if true, not as empty reassurance
- Tone matches the severity — proportionate, sincere, not grovelling or glib
Anti-Patterns
- Do not write a non-apology ("we're sorry you feel that way", "mistakes were made") — it makes it worse
- Do not use conditional language ("if this caused any inconvenience") when harm clearly occurred
- Do not bury the apology under excuses, context, or self-justification
- Do not over-promise prevention you can't deliver
- Do not be so brief it reads as dismissive, or so effusive it reads as insincere — match the harm
Based On
Effective-apology practice — specific acknowledgement, unconditional responsibility, empathy, concrete remedy, and credible prevention.
Example Trigger Phrases
- "Write an apology."
- "Say sorry to a customer."
- "Make amends after a mistake."
- "Respond to a complaint with an apology."
© mohitagw15856, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in skills/apology-letter of mohitagw15856/pm-claude-skills.
Open the folder on GitHubat commit 1cbf1f0
Compare with similar skills
Apology Letter next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Apology Letter this skillmohitagw15856/pm-claude-skills | 1.4k | — | ~897 | Automated safety check: Pass | MIT | |
| Add Effectremotion-dev/remotion | 63k | — | ~2.8k | Automated safety check: Pass | Custom licence | |
| Customizeanthropics/claude-for-legal | 9.6k | 4 repos | ~1.2k | Automated safety check: Pass | Apache-2.0 | |
| Customizeanthropics/claude-for-legal | 9.6k | 3 repos | ~1.2k | Automated safety check: Pass | Apache-2.0 | |
| Customizeanthropics/claude-for-legal | 9.6k | 3 repos | ~1.2k | Automated safety check: Pass | Apache-2.0 | |
| Customizeanthropics/claude-for-legal | 9.6k | 3 repos | ~1.1k | Automated safety check: Pass | Apache-2.0 |
Similar skills
- Official
- Official
Customize
anthropics/claude-for-legal
Guided customization of your IP practice profile — change one thing without re-running the whole cold-start interview.
- Official
Customize
anthropics/claude-for-legal
Guided customization of your corporate practice profile — change one thing without re-running the whole cold-start interview.
- Official
Customize
anthropics/claude-for-legal
Guided customization of your litigation practice profile — change one thing without re-running the whole cold-start interview.
- Official
Customize
anthropics/claude-for-legal
Guided customization of your privacy practice profile — change one thing without re-running the whole cold-start interview.
- Official
Customize
anthropics/claude-for-legal
Guided customization of your legal clinic profile — change one thing without re-running the whole cold-start interview.
More from mohitagw15856/pm-claude-skills
All 1,348 skills in this repoCar Tco
mohitagw15856/pm-claude-skills
Compare the total cost of car ownership across buy-new, buy-used, lease, and keep-your-current-car — depreciation, insurance, maintenance ramp, and fuel over a real horizon, not just the monthly…
Cs Health Scorecard
mohitagw15856/pm-claude-skills
Build a customer health scorecard for a specific account. An agent skill from mohitagw15856/pm-claude-skills.
Exit Waterfall
mohitagw15856/pm-claude-skills
Compute who gets what at each exit price from a cap table — liquidation preferences, conversion points, and where the founders' share collapses.
Feature Prioritisation
mohitagw15856/pm-claude-skills
Apply prioritisation frameworks (RICE, MoSCoW, Kano, ICE, Opportunity Scoring) to rank features and backlog items.
Fire Number
mohitagw15856/pm-claude-skills
Compute a financial-independence (FIRE) target and years-to-reach with every assumption labeled as an assumption — plus a sensitivity table instead of a single false-precision answer.
Freelance Rate
mohitagw15856/pm-claude-skills
Derive a freelance day/hourly rate backwards from target income, honest billable utilization, overhead, and the self-employment tax premium — the arithmetic that proves a rate is not salary÷2000.
Questions about Apology Letter
What does Apology Letter do?
Write a sincere, effective apology to a customer, group, or the public. Apology Letter is an agent skill from mohitagw15856/pm-claude-skills. Write a sincere, effective apology to a customer, group, or the public.
When should I use Apology Letter?
Apology Letter fits situations like: asked to write an apology; say sorry to a customer; make amends after a mistake; respond to a complaint with an apology.
How do I install Apology Letter in Claude Code?
Run `npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a claude-code`. Or copy the skill folder (skills/apology-letter in mohitagw15856/pm-claude-skills) into .claude/skills/apology-letter in your project. Claude Code loads it when a task matches its description.
How do I install Apology Letter in Codex?
Run `npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a codex`. Or copy the skill folder (skills/apology-letter in mohitagw15856/pm-claude-skills) into .agents/skills/apology-letter in your project. Codex loads it when a task matches its description.
Can I use Apology Letter in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add mohitagw15856/pm-claude-skills --skill apology-letter -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/apology-letter, .gemini/skills/apology-letter, .github/skills/apology-letter and .opencode/skills/apology-letter in your project.
What does Apology Letter need to run?
SKILL.md names no scripts, command-line tools or credentials: Apology Letter is instructions for the agent only.
Does Apology Letter access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Apology Letter safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Apology Letter use?
Apology Letter is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Apology Letter use?
About 897 tokens (SKILL.md is roughly 3.6k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Apology Letter?
Skills that share tags, products or a category with Apology Letter: Add Effect (remotion-dev/remotion, 63k stars), Customize (anthropics/claude-for-legal, 9.6k stars), Customize (anthropics/claude-for-legal, 9.6k stars) and Customize (anthropics/claude-for-legal, 9.6k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Apology Letter?
mohitagw15856 (a GitHub user) maintains it in mohitagw15856/pm-claude-skills, which has 1,434 GitHub stars. The repository holds 1,348 skills in this directory. The repository was last updated on October 9, 2026.
Source: mohitagw15856/pm-claude-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.