Agent skill

Juicebox Incident Runbook

by jeremylongshore in jeremylongshore/tons-of-skills-marketplace

Juicebox incident response. An agent skill from jeremylongshore/tons-of-skills-marketplace.

MITAuto-check passedDevOps & Cloud

Install Juicebox Incident Runbook

skills CLI
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill juicebox-incident-runbook -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install jeremylongshore/tons-of-skills-marketplace juicebox-incident-runbook --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/.curated/juicebox-incident-runbook .claude/skills/juicebox-incident-runbook && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
juicebox-incident-runbook
GitHub stars
2.8k
Token cost
~1.4k tokens
SKILL.md length
570 words
Files
2 (incl. references)
Skills in repo
3,342
Repo updated
First seen
Licence
MIT

At a glance

Juicebox incident response. An agent skill from jeremylongshore/tons-of-skills-marketplace.

  • Works in 5 steps: Confirm via health endpoint and… → Activate fallback mode — serve cached… → Pause any automated sourcing pipelines… → …
  • Tasks that involve Incident response
  • SKILL.md covers Overview, Severity Levels, Diagnostic Steps and Incident Playbooks, plus 9 more sections
  • Calls curl and jq; reaches api.juicebox.ai; needs JUICEBOX_API_KEY

What it does

Juicebox Incident Runbook is an agent skill from jeremylongshore/tons-of-skills-marketplace. Juicebox incident response. Trigger: "juicebox incident", "juicebox outage".

Its SKILL.md is about 1.4k tokens, which your agent loads only when the skill is triggered. The skill folder holds 2 other files, including reference files (for example `references/implementation-guide.md`). Compatibility notes: Designed for Claude Code

It sits in DevOps & Cloud, covering Incident response and Runbooks and postmortems. The repository describes itself as: Model-agnostic agent-skills platform with a harness-free canonical layer, verified adapters, and the ccpi package manager. Explore at tonsofskills.com. The licence is MIT.

When your agent uses it

  • Tasks that involve Incident response
  • Tasks that involve Runbooks and postmortems

Example prompts

  • “juicebox incident”
  • “juicebox outage”
  • “/juicebox-incident-runbook”

Requirements

  • A credential in JUICEBOX_API_KEY
  • Compatibility (from SKILL.md): Designed for Claude Code
  • Pre-approved tools (allowed-tools): Read, Bash(curl:*), Grep

Workflow steps

5 steps, taken from the first numbered list in SKILL.md.

  1. Confirm via health endpoint and status.juicebox.ai
  2. Activate fallback mode — serve cached search results to active users
  3. Pause any automated sourcing pipelines to avoid wasting quota on retries
  4. Notify recruiting team that live search is temporarily unavailable
  5. Monitor status page and resume operations once health check passes

What it can do on your machine

Read from SKILL.md and the folder at commit cfae287. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves these tools, so the agent can use them without asking each time:

    • Read
    • Bash(curl:*)
    • Grep

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Shell commands in SKILL.md call:

    • curl
    • jq

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    Hosts in commands or code, which the agent is likely to contact:

    • api.juicebox.ai

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names these keys or tokens, usually read from environment variables:

    • JUICEBOX_API_KEY

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

  • Compatibility

    Designed for Claude Code

    From compatibility in the SKILL.md frontmatter.

Context cost

Juicebox Incident Runbook loads about 1.4k tokens when it runs, and up to ~2.9k if it reads all its reference files. Until then it costs about 26 tokens; SKILL.md has 570 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~26
When it runs · the whole SKILL.md, loaded when a task matches
~1.4k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~2.9k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from jeremylongshore/tons-of-skills-marketplace at commit cfae287, republished under its MIT licence (© jeremylongshore). 570 words, ~1,450 tokens.

Download SKILL.mdSave it as .claude/skills/juicebox-incident-runbook/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.
name
juicebox-incident-runbook
description
Juicebox incident response. Trigger: "juicebox incident", "juicebox outage".
allowed-tools
Read, Bash(curl:*), Grep
compatibility
Designed for Claude Code
version
1.16.0
license
MIT
author
Jeremy Longshore <jeremy@intentsolutions.io>
tags
saas, recruiting, juicebox

Juicebox Incident Runbook

Overview

Incident response procedures for Juicebox AI analysis platform integration failures. Covers analysis timeouts, dataset corruption, quota exhaustion, and export failures. Juicebox powers AI-driven people search and candidate analysis, so incidents disrupt recruiting pipelines, talent intelligence workflows, and automated sourcing. Classify severity immediately using the matrix below and follow the corresponding playbook.

Severity Levels

LevelDefinitionResponse TimeExample
P1 - CriticalFull API outage or dataset corruption15 minHealth endpoint returns 5xx, analysis results missing
P2 - HighAnalysis timeouts or export failures30 minSearch queries hang beyond 30s, CSV exports fail
P3 - MediumQuota exhaustion or rate limiting2 hours429 responses, account quota at 100% usage
P4 - LowPartial data or degraded result quality8 hoursSearch returns fewer results than expected

Diagnostic Steps

bash
# Check API health
curl -s -o /dev/null -w "HTTP %{http_code}\n" \
  -H "Authorization: Bearer $JUICEBOX_API_KEY" \
  https://api.juicebox.ai/v1/health

# Check account quota usage
curl -s -H "Authorization: Bearer $JUICEBOX_API_KEY" \
  https://api.juicebox.ai/v1/account/quota | jq '.used, .limit, .remaining'

# Test a minimal search request
curl -s -w "\nHTTP %{http_code}\n" \
  -H "Authorization: Bearer $JUICEBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -X POST https://api.juicebox.ai/v1/search \
  -d '{"query": "software engineer", "limit": 1}'

Incident Playbooks

API Outage
  1. Confirm via health endpoint and status.juicebox.ai
  2. Activate fallback mode — serve cached search results to active users
  3. Pause any automated sourcing pipelines to avoid wasting quota on retries
  4. Notify recruiting team that live search is temporarily unavailable
  5. Monitor status page and resume operations once health check passes
Authentication Failure
  1. Verify API key is set: echo $JUICEBOX_API_KEY | wc -c
  2. Test with health endpoint (see diagnostics above)
  3. If 401: API key may be revoked — regenerate in Juicebox dashboard
  4. If 403: check account tier permissions for the requested endpoint
  5. Deploy new key and verify search requests succeed
Data Sync Failure
  1. Check if recent analysis results are returning stale or incomplete data
  2. Verify export endpoints are responding — test a small CSV export
  3. If exports fail: check if the analysis job completed successfully first
  4. For dataset corruption: re-trigger the analysis with fresh parameters
  5. Contact Juicebox support with job IDs and error responses

Communication Template

markdown
**Incident**: Juicebox Integration [Outage/Degradation]
**Status**: [Investigating/Identified/Mitigating/Resolved]
**Started**: YYYY-MM-DD HH:MM UTC
**Impact**: [Search unavailable / exports failing / quota exhausted / N recruiting workflows paused]
**Current action**: [Cached results active / quota upgrade requested / re-analysis running]
**Next update**: HH:MM UTC

Post-Incident

  • Document timeline from detection to resolution
  • Identify root cause (Juicebox outage / quota burn / export bug / auth expiry)
  • Calculate impact: missed candidates, paused pipelines, stale data duration
  • Add quota usage alerting at 80% threshold to prevent exhaustion
  • Implement request caching to reduce redundant API calls
  • Review automated pipeline frequency to avoid quota spikes
Show full SKILL.md (220 more words)Show less

Error Handling

Incident TypeDetectionResolution
Analysis timeoutRequests exceeding 30s SLAReduce query complexity, retry with smaller scope
Dataset corruptionMissing or inconsistent analysis resultsRe-trigger analysis job, verify input parameters
Quota exhaustion429 responses, quota endpoint shows 0 remainingPause automation, request quota increase, optimize usage
Export failureCSV/JSON export returns error or empty payloadVerify analysis job completed, retry export with job ID

Prerequisites

  • An incident owner, synthetic lead fixture, approved support path, source-authority record, and a redaction rule for contact details and enrichment data.

Instructions

  1. Open a timestamped incident, classify impact, and reproduce once with the synthetic fixture.
  2. Isolate identity, source authority, enrichment, suppression, destination, quota, or export failure using status and opaque correlation IDs only.
  3. Freeze nonessential jobs, apply one reversible remediation, and stop any export when source, scope, or destination cannot be verified.
  4. Verify recovery with least-privilege access and a suppression check; delete staged artifacts and document rollback before closure.

Output

Produce an incident receipt with severity, UTC window, affected integration, redacted error class, source/destination/suppression state, remediation/rollback decision, and next action. Exclude names, contact data, enrichment values, and credentials.

Examples

P2; source=synthetic-prospects; error=429; action=bounded-backoff; destination=held; suppression=pass; contacts_exported=0; rollback=not-needed is a safe incident summary.

Resources

  • Juicebox Status
  • Juicebox API Docs

Next Steps

See juicebox-observability for monitoring setup and quota tracking dashboards.

© jeremylongshore, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 1 other file (references) in skills/.curated/juicebox-incident-runbook of jeremylongshore/tons-of-skills-marketplace.

  • SKILL.md
  • references/implementation-guide.md

Open the folder on GitHubat commit cfae287

Compare with similar skills

Juicebox Incident Runbook next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Juicebox Incident Runbook compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Juicebox Incident Runbook this skilljeremylongshore/tons-of-skills-marketplace2.8k—~1.4kAutomated safety check: PassMIT
Oncallpigweed-project/pigweed548—~963Automated safety check: PassApache-2.0
Activation Governance Chaos RolloutAli-Marandi/DataSense107—~1.9kAutomated safety check: PassMIT
Incident Response686f6c61/alfred-dev117—~1.1kAutomated safety check: PassMIT
Superset Incident Triagesuperset-sh/superset15k—~1kAutomated safety check: PassCustom licence
Post-Incident DebriefVeryGoodOpenSource/vgv-wingspan109—~1.9kAutomated safety check: PassMIT

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Categories

Questions about Juicebox Incident Runbook

What does Juicebox Incident Runbook do?

Juicebox incident response. An agent skill from jeremylongshore/tons-of-skills-marketplace. Juicebox Incident Runbook is an agent skill from jeremylongshore/tons-of-skills-marketplace. Juicebox incident response.

When should I use Juicebox Incident Runbook?

Juicebox Incident Runbook fits situations like: tasks that involve Incident response; tasks that involve Runbooks and postmortems.

How do I install Juicebox Incident Runbook in Claude Code?

Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill juicebox-incident-runbook -a claude-code`. Or copy the skill folder (skills/.curated/juicebox-incident-runbook in jeremylongshore/tons-of-skills-marketplace) into .claude/skills/juicebox-incident-runbook in your project. Claude Code loads it when a task matches its description.

How do I install Juicebox Incident Runbook in Codex?

Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill juicebox-incident-runbook -a codex`. Or copy the skill folder (skills/.curated/juicebox-incident-runbook in jeremylongshore/tons-of-skills-marketplace) into .agents/skills/juicebox-incident-runbook in your project. Codex loads it when a task matches its description.

Can I use Juicebox Incident Runbook in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill juicebox-incident-runbook -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/juicebox-incident-runbook, .gemini/skills/juicebox-incident-runbook, .github/skills/juicebox-incident-runbook and .opencode/skills/juicebox-incident-runbook in your project.

What does Juicebox Incident Runbook need to run?

Going by SKILL.md and its folder, Juicebox Incident Runbook needs the command-line tools its instructions call (curl and jq) and credentials named JUICEBOX_API_KEY. Our summary lists: A credential in JUICEBOX_API_KEY. Its frontmatter pre-approves these tools: Read, Bash(curl:*), Grep. Compatibility (from SKILL.md): Designed for Claude Code.

Does Juicebox Incident Runbook access the network?

SKILL.md names 1 domain. In commands or code: api.juicebox.ai; the agent is likely to contact it when it follows the instructions. This is read from the text; nothing was executed.

Is Juicebox Incident Runbook safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Juicebox Incident Runbook use?

Juicebox Incident Runbook is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Juicebox Incident Runbook use?

About 1.4k tokens (SKILL.md is roughly 5.8k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 1.4k tokens, read only when the agent opens those files.

What are the alternatives to Juicebox Incident Runbook?

Skills that share tags, products or a category with Juicebox Incident Runbook: Oncall (pigweed-project/pigweed, 548 stars), Activation Governance Chaos Rollout (Ali-Marandi/DataSense, 107 stars), Incident Response (686f6c61/alfred-dev, 117 stars) and Superset Incident Triage (superset-sh/superset, 15k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Juicebox Incident Runbook?

jeremylongshore (a GitHub user) maintains it in jeremylongshore/tons-of-skills-marketplace, which has 2,827 GitHub stars. The repository holds 3,342 skills in this directory. The repository was last updated on October 10, 2026.

Source: jeremylongshore/tons-of-skills-marketplace on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.