Agent skill

Instantly Incident Runbook

by jeremylongshore in jeremylongshore/tons-of-skills-marketplace

Analyze and triage Instantly campaign, account, webhook, job, and API failures with explicit containment approvals.

MITAuto-check passedDevOps & Cloud

Install Instantly Incident Runbook

skills CLI
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill instantly-incident-runbook -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install jeremylongshore/tons-of-skills-marketplace instantly-incident-runbook --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/.curated/instantly-incident-runbook .claude/skills/instantly-incident-runbook && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
instantly-incident-runbook
GitHub stars
2.8k
Token cost
~1.2k tokens
SKILL.md length
463 words
Files
2 (incl. references)
Skills in repo
3,342
Repo updated
First seen
Licence
MIT

At a glance

Analyze and triage Instantly campaign, account, webhook, job, and API failures with explicit containment approvals.

  • Works in 6 steps: Declare severity, affected workspace,… → Preserve redacted request IDs, statuses,… → Classify identity, scope, quota,… → …
  • Responding to a live degradation
  • SKILL.md covers Overview, Prerequisites, Tool Discipline and Current Contract, plus 7 more sections
  • Reaches api.instantly.ai

What it does

Instantly Incident Runbook is an agent skill from jeremylongshore/tons-of-skills-marketplace. Analyze and triage Instantly campaign, account, webhook, job, and API failures with explicit containment approvals. Use when responding to a live degradation, delivery anomaly, or integration outage. Trigger with "triage an Instantly incident", "contain Instantly sending failure", or "investigate an Instantly outage".

Its SKILL.md is about 1.2k tokens, which your agent loads only when the skill is triggered. The skill folder holds 2 other files, including reference files (for example `references/official-docs.md`). Compatibility notes: Designed for Claude Code; live verification requires network access and an approved Instantly workspace and API v2 key

It sits in DevOps & Cloud, covering Runbooks and postmortems, Incident response and Webhooks. The repository describes itself as: Model-agnostic agent-skills platform with a harness-free canonical layer, verified adapters, and the ccpi package manager. Explore at tonsofskills.com. The licence is MIT.

When your agent uses it

  • Responding to a live degradation
  • Delivery anomaly
  • Integration outage
  • With triage an Instantly incident

Example prompts

  • “triage an Instantly incident”
  • “contain Instantly sending failure”
  • “investigate an Instantly outage”
  • “/instantly-incident-runbook”

Requirements

  • Compatibility (from SKILL.md): Designed for Claude Code; live verification requires network access and an approved Instantly workspace and API v2 key
  • Pre-approved tools (allowed-tools): Read, Glob, Grep, WebFetch, Write, Edit

Workflow steps

6 steps, taken from the first numbered list in SKILL.md.

  1. Declare severity, affected workspace, owner, time window, and customer impact.
  2. Preserve redacted request IDs, statuses, deploy SHA, campaign state, and aggregate health.
  3. Classify identity, scope, quota, sending, account, job, webhook, or provider failure.
  4. Propose the smallest containment action with blast radius and rollback.
  5. Execute pause, resume, revoke, or rollback only after incident-owner approval unless a pre-approved runbook applies.
  6. Verify recovery, monitor recurrence, and record follow-up ownership.

What it can do on your machine

Read from SKILL.md and the folder at commit cfae287. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves these tools, so the agent can use them without asking each time:

    • Read
    • Glob
    • Grep
    • WebFetch
    • Write
    • Edit

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    Hosts in commands or code, which the agent is likely to contact:

    • api.instantly.ai

    Also links to:

    • developer.instantly.ai

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

  • Compatibility

    Designed for Claude Code; live verification requires network access and an approved Instantly workspace and API v2 key

    From compatibility in the SKILL.md frontmatter.

Context cost

Instantly Incident Runbook loads about 1.2k tokens when it runs, and up to ~1.8k if it reads all its reference files. Until then it costs about 87 tokens; SKILL.md has 463 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~87
When it runs · the whole SKILL.md, loaded when a task matches
~1.2k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~1.8k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from jeremylongshore/tons-of-skills-marketplace at commit cfae287, republished under its MIT licence (© jeremylongshore). 463 words, ~1,159 tokens.

Download SKILL.mdSave it as .claude/skills/instantly-incident-runbook/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.
name
instantly-incident-runbook
description
Analyze and triage Instantly campaign, account, webhook, job, and API failures with explicit containment approvals. Use when responding to a live degradation, delivery anomaly, or integration outage. Trigger with "triage an Instantly incident", "contain Instantly sending failure", or "investigate an Instantly outage".
allowed-tools
Read, Glob, Grep, WebFetch, Write, Edit
compatibility
Designed for Claude Code; live verification requires network access and an approved Instantly workspace and API v2 key
argument-hint
[incident-id] [severity]
version
1.13.0
author
Jeremy Longshore <jeremy@intentsolutions.io>
license
MIT
tags
saas, instantly, incident-runbook
model
inherit
effort
high

Instantly Incident Response

Overview

Contain a production incident while preserving evidence, tenant boundaries, and reversible recovery actions. Record assumptions, evidence, approval state, and rollback ownership so another operator can reproduce the result.

Prerequisites

  • The target repository, Instantly workspace, environment, and accountable owner
  • Current security, privacy, compliance, capacity, and change-control requirements
  • An approved API v2 key only when a bounded live verification is necessary

Tool Discipline

Use Read, Glob, and Grep to inspect code, configuration, and evidence. Use WebFetch only for current first-party Instantly documentation and package metadata. Use Write or Edit only when implementation was requested and exact target files are known; never write credentials, lead data, email content, or unrestricted environment output.

Current Contract

  • Campaign pause, account pause, webhook resume, and key revocation are state-changing actions.
  • Sending-status, account vitals, background jobs, and webhook aggregates provide documented evidence surfaces.
  • Workspace-wide 429s require coordinated throttling across every key.

Authentication

Use an API v2 key as Authorization: Bearer <key> against https://api.instantly.ai/api/v2. Grant only the endpoint-specific scopes needed, inject the key from an approved server-side secret manager, and never print, persist, commit, or place it in a URL. Treat key creation, rotation, revocation, member changes, workspace delegation, and production access as owner-approved actions.

Instructions

  1. Declare severity, affected workspace, owner, time window, and customer impact.
  2. Preserve redacted request IDs, statuses, deploy SHA, campaign state, and aggregate health.
  3. Classify identity, scope, quota, sending, account, job, webhook, or provider failure.
  4. Propose the smallest containment action with blast radius and rollback.
  5. Execute pause, resume, revoke, or rollback only after incident-owner approval unless a pre-approved runbook applies.
  6. Verify recovery, monitor recurrence, and record follow-up ownership.
Show full SKILL.md (190 more words)Show less

Approval Boundaries

Do not create, rotate, reveal, or revoke keys; invite or remove members; delegate across workspaces; connect sending accounts; create or activate campaigns; import or delete leads; change suppression or retention; register, patch, resume, or delete webhooks; alter plans or paid capacity; transmit diagnostics; or perform another production mutation without explicit approval from the accountable owner. Keep diagnosis read-only unless implementation was requested.

Output

Return the workspace-safe scope, files and contracts inspected, exact API v2 routes and required scopes, evidence collected, validation result, sensitive fields redacted, remaining risk, accountable owner, approval state, and rollback or next action.

Error Handling

ConditionResponse
401Stop and verify that the bearer key exists, is current, and was not revoked.
403Stop and compare the operation with its exact required scope; do not broaden to all:all by default.
429Coordinate the workspace-wide budget, honor endpoint overrides, and bound retries.
Schema or tenant mismatchFail closed, preserve redacted evidence, and do not retry a mutation.

Examples

Use a compact handoff that makes scope, mutation authority, and evidence reviewable.

Input:

text
incident=INC-123; severity=P2; action=diagnose-only

Expected handoff:

text
cause=scope-regression; containment=proposed; approval=required

Resources

© jeremylongshore, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 1 other file (references) in skills/.curated/instantly-incident-runbook of jeremylongshore/tons-of-skills-marketplace.

  • SKILL.md
  • references/official-docs.md

Open the folder on GitHubat commit cfae287

Compare with similar skills

Instantly Incident Runbook next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Instantly Incident Runbook compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Instantly Incident Runbook this skilljeremylongshore/tons-of-skills-marketplace2.8k—~1.2kAutomated safety check: PassMIT
Oncallpigweed-project/pigweed548—~963Automated safety check: PassApache-2.0
Activation Governance Chaos RolloutAli-Marandi/DataSense107—~1.9kAutomated safety check: PassMIT
Incident Response686f6c61/alfred-dev117—~1.1kAutomated safety check: PassMIT
Superset Incident Triagesuperset-sh/superset15k—~1kAutomated safety check: PassCustom licence
Post-Incident DebriefVeryGoodOpenSource/vgv-wingspan109—~1.9kAutomated safety check: PassMIT

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Questions about Instantly Incident Runbook

What does Instantly Incident Runbook do?

Analyze and triage Instantly campaign, account, webhook, job, and API failures with explicit containment approvals. Instantly Incident Runbook is an agent skill from jeremylongshore/tons-of-skills-marketplace. Analyze and triage Instantly campaign, account, webhook, job, and API failures with explicit containment approvals.

When should I use Instantly Incident Runbook?

Instantly Incident Runbook fits situations like: responding to a live degradation; delivery anomaly; integration outage; with triage an Instantly incident.

How do I install Instantly Incident Runbook in Claude Code?

Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill instantly-incident-runbook -a claude-code`. Or copy the skill folder (skills/.curated/instantly-incident-runbook in jeremylongshore/tons-of-skills-marketplace) into .claude/skills/instantly-incident-runbook in your project. Claude Code loads it when a task matches its description.

How do I install Instantly Incident Runbook in Codex?

Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill instantly-incident-runbook -a codex`. Or copy the skill folder (skills/.curated/instantly-incident-runbook in jeremylongshore/tons-of-skills-marketplace) into .agents/skills/instantly-incident-runbook in your project. Codex loads it when a task matches its description.

Can I use Instantly Incident Runbook in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill instantly-incident-runbook -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/instantly-incident-runbook, .gemini/skills/instantly-incident-runbook, .github/skills/instantly-incident-runbook and .opencode/skills/instantly-incident-runbook in your project.

What does Instantly Incident Runbook need to run?

SKILL.md names no scripts, command-line tools or credentials: Instantly Incident Runbook is instructions for the agent only. Its frontmatter pre-approves these tools: Read, Glob, Grep, WebFetch, Write, Edit. Compatibility (from SKILL.md): Designed for Claude Code; live verification requires network access and an approved Instantly workspace and API v2 key.

Does Instantly Incident Runbook access the network?

SKILL.md names 2 domains. In commands or code: api.instantly.ai; the agent is likely to contact it when it follows the instructions. As links in the text: developer.instantly.ai. This is read from the text; nothing was executed.

Is Instantly Incident Runbook safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Instantly Incident Runbook use?

Instantly Incident Runbook is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Instantly Incident Runbook use?

About 1.2k tokens (SKILL.md is roughly 4.6k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 688 tokens, read only when the agent opens those files.

What are the alternatives to Instantly Incident Runbook?

Skills that share tags, products or a category with Instantly Incident Runbook: Oncall (pigweed-project/pigweed, 548 stars), Activation Governance Chaos Rollout (Ali-Marandi/DataSense, 107 stars), Incident Response (686f6c61/alfred-dev, 117 stars) and Superset Incident Triage (superset-sh/superset, 15k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Instantly Incident Runbook?

jeremylongshore (a GitHub user) maintains it in jeremylongshore/tons-of-skills-marketplace, which has 2,827 GitHub stars. The repository holds 3,342 skills in this directory. The repository was last updated on October 10, 2026.

Source: jeremylongshore/tons-of-skills-marketplace on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.