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Agent skill

Flexport Incident Runbook

by jeremylongshore in jeremylongshore/tons-of-skills-marketplace

Analyze, contain, and reconcile a Flexport integration incident without unsafe retries or invented webhook replay APIs.

MITAuto-check passedDevOps & Cloud

Install Flexport Incident Runbook

skills CLI
$ npx skills add jeremylongshore/tons-of-skills-marketplace --skill flexport-incident-runbook -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install jeremylongshore/tons-of-skills-marketplace flexport-incident-runbook --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/.curated/flexport-incident-runbook .claude/skills/flexport-incident-runbook && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
flexport-incident-runbook
GitHub stars
2.8k
Token cost
~1.1k tokens
SKILL.md length
407 words
Files
2 (incl. references)
Skills in repo
3,342
Repo updated
First seen
Licence
MIT

At a glance

Analyze, contain, and reconcile a Flexport integration incident without unsafe retries or invented webhook replay APIs.

  • Works in 6 steps: Contain → Bound the window → Split failure domains → …
  • Payload parsing fails
  • SKILL.md covers Overview, Prerequisites, Instructions and Authentication, plus 5 more sections
  • Reaches api.flexport.com and mcp.flexport.com

What it does

Flexport Incident Runbook is an agent skill from jeremylongshore/tons-of-skills-marketplace. Analyze, contain, and reconcile a Flexport integration incident without unsafe retries or invented webhook replay APIs. Use when events stop, payload parsing fails, credentials break, or mutation outcomes are uncertain. Trigger with: "Flexport incident", "missing Flexport events", "reconcile Flexport outage".

Its SKILL.md is about 1.1k tokens, which your agent loads only when the skill is triggered. The skill folder holds 2 other files, including reference files (for example `references/official-docs.md`). Compatibility notes: Requires an incident commander, read access to redacted telemetry, and an approved reconciliation credential.

It sits in DevOps & Cloud, covering Runbooks and postmortems, Webhooks and Incident response. The repository describes itself as: Model-agnostic agent-skills platform with a harness-free canonical layer, verified adapters, and the ccpi package manager. Explore at tonsofskills.com. The licence is MIT.

When your agent uses it

  • Payload parsing fails
  • Credentials break
  • Mutation outcomes are uncertain
  • With: Flexport incident

Example prompts

  • “Flexport incident”
  • “missing Flexport events”
  • “reconcile Flexport outage”
  • “/flexport-incident-runbook”

Requirements

  • Compatibility (from SKILL.md): Requires an incident commander, read access to redacted telemetry, and an approved reconciliation credential.
  • Pre-approved tools (allowed-tools): Read, Grep, Write, Edit

Workflow steps

6 steps, taken from the step headings in SKILL.md.

  1. Contain
  2. Bound the window
  3. Split failure domains
  4. Reconcile read-only
  5. Repair deterministically
  6. Recover and learn

What it can do on your machine

Read from SKILL.md and the folder at commit cfae287. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves these tools, so the agent can use them without asking each time:

    • Read
    • Grep
    • Write
    • Edit

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md (its code samples are yaml).

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    Hosts in commands or code, which the agent is likely to contact:

    • api.flexport.com
    • mcp.flexport.com

    Also links to:

    • apidocs.flexport.com
    • developers.flexport.com

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

  • Compatibility

    Requires an incident commander, read access to redacted telemetry, and an approved reconciliation credential.

    From compatibility in the SKILL.md frontmatter.

Context cost

Flexport Incident Runbook loads about 1.1k tokens when it runs, and up to ~1.3k if it reads all its reference files. Until then it costs about 84 tokens; SKILL.md has 407 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~84
When it runs · the whole SKILL.md, loaded when a task matches
~1.1k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~1.3k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from jeremylongshore/tons-of-skills-marketplace at commit cfae287, republished under its MIT licence (© jeremylongshore). 407 words, ~1,103 tokens.

Download SKILL.mdSave it as .claude/skills/flexport-incident-runbook/SKILL.md (or your agent's skills folder). This skill also uses 1 other file; get the full folder from GitHub.
name
flexport-incident-runbook
description
Analyze, contain, and reconcile a Flexport integration incident without unsafe retries or invented webhook replay APIs. Use when events stop, payload parsing fails, credentials break, or mutation outcomes are uncertain. Trigger with: "Flexport incident", "missing Flexport events", "reconcile Flexport outage".
allowed-tools
Read, Grep, Write, Edit
compatibility
Requires an incident commander, read access to redacted telemetry, and an approved reconciliation credential.
version
2.0.0
argument-hint
[incident-window-and-affected-surface]
model
inherit
effort
high
license
MIT
author
Jeremy Longshore <jeremy@intentsolutions.io>
tags
saas, flexport, incident-response, reconciliation

Flexport Delivery-Gap Incident Runbook

Overview

Preserve freight correctness first. Freeze uncertain mutations, separate provider delivery from local processing, and reconstruct affected state with documented resource/event reads.

Prerequisites

  • Incident owner, severity, start time, and affected tenant/workflow
  • Last known good release and configuration
  • Bounded reconciliation query and business owners for disputed state

Instructions

Step 1: Contain

Disable automatic bookings and affected writes. Keep authenticated webhook acceptance only if durable enqueue and deduplication remain correct.

Step 2: Bound the window

Identify first/last bad receipt by surface, operation, release, credential alias, and version without examining broad sensitive payloads.

Step 3: Split failure domains

Test OAuth, REST read, MCP connection, webhook ingress, queue processing, and downstream state independently.

Step 4: Reconcile read-only

Use /events or affected resource reads to compare provider state with durable local operation keys. Do not assume Flexport exposes a webhook replay endpoint.

Step 5: Repair deterministically

Reprocess authenticated durable events or apply approved state corrections exactly once; reconcile uncertain creates/bookings before retry.

Step 6: Recover and learn

Restore traffic by cohort, verify the full incident window, rotate exposed credentials if needed, and add a sanitized regression fixture.

Authentication

REST calls authenticate with a cached OAuth 2.0 client-credentials Bearer token using audience https://api.flexport.com, or an explicitly accepted broad API key. Use distinct credentials per workload and never log credentials or tokens. MCP calls use the authenticated connection to https://mcp.flexport.com/mcp and remain subject to each tool's documented account permissions.

Show full SKILL.md (171 more words)Show less

Tool Discipline

Use Read and Grep for discovery and evidence. Use Write or Edit only for the approved artifact, code, configuration, test, or receipt described by this workflow; do not make an unapproved Flexport-side change.

Output

  • Scoped decision or implementation artifact
  • Redacted operation and validation receipt
  • Failure, rollback, and follow-up ownership record

Return a machine-reviewable receipt in this shape; adapt the operation values, but never place credentials or provider payloads in it:

yaml
surface: rest-v3
operation: shipment-read
decision: approved
outcome: verified
evidence:
  release_sha: recorded-out-of-band
  provider_reference: redacted
rollback_owner: logistics-platform

Examples

A receiver deployment parsed bodies before signature validation and dropped events. The team restores the prior release, queries the bounded event/resource window, deduplicates by durable operation identity, and backfills only missing local transitions.

Error Handling

FailureResponse
Provider reads unavailableMaintain the mutation freeze and preserve the reconciliation window.
Duplicate business action foundStop workers and choose one authoritative provider resource.
Event type newly additiveUpdate tolerant routing and replay only authenticated durable items.
Incident needs sensitive payloadEscalate access and minimize fields rather than copying broad logs.

Resources

© jeremylongshore, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 1 other file (references) in skills/.curated/flexport-incident-runbook of jeremylongshore/tons-of-skills-marketplace.

  • SKILL.md
  • references/official-docs.md

Open the folder on GitHubat commit cfae287

Compare with similar skills

Flexport Incident Runbook next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Flexport Incident Runbook compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Flexport Incident Runbook this skilljeremylongshore/tons-of-skills-marketplace2.8k—~1.1kAutomated safety check: PassMIT
Oncallpigweed-project/pigweed548—~963Automated safety check: PassApache-2.0
Activation Governance Chaos RolloutAli-Marandi/DataSense107—~1.9kAutomated safety check: PassMIT
Incident Response686f6c61/alfred-dev117—~1.1kAutomated safety check: PassMIT
Superset Incident Triagesuperset-sh/superset15k—~1kAutomated safety check: PassCustom licence
Post-Incident DebriefVeryGoodOpenSource/vgv-wingspan109—~1.9kAutomated safety check: PassMIT

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Categories

Questions about Flexport Incident Runbook

What does Flexport Incident Runbook do?

Analyze, contain, and reconcile a Flexport integration incident without unsafe retries or invented webhook replay APIs. Flexport Incident Runbook is an agent skill from jeremylongshore/tons-of-skills-marketplace. Analyze, contain, and reconcile a Flexport integration incident without unsafe retries or invented webhook replay APIs.

When should I use Flexport Incident Runbook?

Flexport Incident Runbook fits situations like: payload parsing fails; credentials break; mutation outcomes are uncertain; with: Flexport incident.

How do I install Flexport Incident Runbook in Claude Code?

Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill flexport-incident-runbook -a claude-code`. Or copy the skill folder (skills/.curated/flexport-incident-runbook in jeremylongshore/tons-of-skills-marketplace) into .claude/skills/flexport-incident-runbook in your project. Claude Code loads it when a task matches its description.

How do I install Flexport Incident Runbook in Codex?

Run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill flexport-incident-runbook -a codex`. Or copy the skill folder (skills/.curated/flexport-incident-runbook in jeremylongshore/tons-of-skills-marketplace) into .agents/skills/flexport-incident-runbook in your project. Codex loads it when a task matches its description.

Can I use Flexport Incident Runbook in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add jeremylongshore/tons-of-skills-marketplace --skill flexport-incident-runbook -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/flexport-incident-runbook, .gemini/skills/flexport-incident-runbook, .github/skills/flexport-incident-runbook and .opencode/skills/flexport-incident-runbook in your project.

What does Flexport Incident Runbook need to run?

SKILL.md names no scripts, command-line tools or credentials: Flexport Incident Runbook is instructions for the agent only. Its frontmatter pre-approves these tools: Read, Grep, Write, Edit. Compatibility (from SKILL.md): Requires an incident commander, read access to redacted telemetry, and an approved reconciliation credential..

Does Flexport Incident Runbook access the network?

SKILL.md names 4 domains. In commands or code: api.flexport.com and mcp.flexport.com; the agent is likely to contact these when it follows the instructions. As links in the text: apidocs.flexport.com and developers.flexport.com. This is read from the text; nothing was executed.

Is Flexport Incident Runbook safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Flexport Incident Runbook use?

Flexport Incident Runbook is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Flexport Incident Runbook use?

About 1.1k tokens (SKILL.md is roughly 4.4k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 220 tokens, read only when the agent opens those files.

What are the alternatives to Flexport Incident Runbook?

Skills that share tags, products or a category with Flexport Incident Runbook: Oncall (pigweed-project/pigweed, 548 stars), Activation Governance Chaos Rollout (Ali-Marandi/DataSense, 107 stars), Incident Response (686f6c61/alfred-dev, 117 stars) and Superset Incident Triage (superset-sh/superset, 15k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Flexport Incident Runbook?

jeremylongshore (a GitHub user) maintains it in jeremylongshore/tons-of-skills-marketplace, which has 2,827 GitHub stars. The repository holds 3,342 skills in this directory. The repository was last updated on October 10, 2026.

Source: jeremylongshore/tons-of-skills-marketplace on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.