Agent skill

SaaS Documentation

by hashgraph-online in hashgraph-online/awesome-codex-plugins

Plan and write SaaS documentation for managed services, continuous releases, provider/customer responsibility boundaries, UI/browser constraints, runbooks, support enablement, and release readiness.

MITAuto-check passedDevOps & Cloud

Install SaaS Documentation

skills CLI
$ npx skills add hashgraph-online/awesome-codex-plugins --skill saas-documentation -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install hashgraph-online/awesome-codex-plugins saas-documentation --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/hashgraph-online/awesome-codex-plugins.git skills-src && mkdir -p .claude/skills && cp -r skills-src/plugins/LVTD-LLC/skills/skills/saas-documentation .claude/skills/saas-documentation && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
saas-documentation
GitHub stars
1.2k
Token cost
~834 tokens
SKILL.md length
308 words
Files
5 (incl. references)
Skills in repo
686
Repo updated
First seen
Licence
MIT

At a glance

Plan and write SaaS documentation for managed services, continuous releases, provider/customer responsibility boundaries, UI/browser constraints, runbooks, support enablement, and release readiness.

  • Works in 6 steps: Load guidelines.md to choose the… → Identify whether the docs are public… → Define what the provider manages and… → …
  • Documenting cloud products
  • SKILL.md covers Quick Start, Default Output, Contents and Core Posture
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

SaaS Documentation is an agent skill from hashgraph-online/awesome-codex-plugins. Plan and write SaaS documentation for managed services, continuous releases, provider/customer responsibility boundaries, UI/browser constraints, runbooks, support enablement, and release readiness. Use when documenting cloud products, hosted services, admin consoles, fleet-wide changes, service operations, incident or runbook procedures, SaaS release notes, customer-controlled settings, or internal docs that support customer experience.

Its SKILL.md is about 830 tokens, which your agent loads only when the skill is triggered. The skill folder holds 7 other files, including reference files (for example `guidelines.md`, `references/core/knowledge.md` and `workflows/create-saas-runbook.md`). Compatibility notes: Codex, Claude Code, and other Agent Skills-compatible clients.

It sits in DevOps & Cloud, covering Runbooks and postmortems, Changelog and release notes and Feature launches and release readiness. The repository describes itself as: A curated list of awesome OpenAI Codex / ChatGPT plugins, skills, and resources. The 1 Codex Marketplace. See live plugins at: https://hol.org/plugins/best-codex-plugins. The licence is MIT.

When your agent uses it

  • Documenting cloud products
  • Hosted services
  • Fleet-wide changes
  • Service operations

Example prompts

  • “/saas-documentation”

Requirements

  • Compatibility (from SKILL.md): Codex, Claude Code, and other Agent Skills-compatible clients.

Workflow steps

6 steps, taken from the first numbered list in SKILL.md.

  1. Load guidelines.md to choose the smallest useful reference set.
  2. Identify whether the docs are public customer docs, internal service docs, release notes, runbooks, or support enablement.
  3. Define what the provider manages and what the customer controls.
  4. Use workflows/plan-saas-docs.md for customer-facing documentation plans.
  5. Use workflows/create-saas-runbook.md for operational or support procedures.
  6. Return customer impact, prerequisites, responsibilities, release timing, owners, and review needs.

What it can do on your machine

Read from SKILL.md and the folder at commit 78497e5. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    Links to these hosts (documentation or services it may open):

    • link.springer.com

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

  • Compatibility

    Codex, Claude Code, and other Agent Skills-compatible clients.

    From compatibility in the SKILL.md frontmatter.

Context cost

SaaS Documentation loads about 834 tokens when it runs, and up to ~2.7k if it reads all its reference files. Until then it costs about 115 tokens; SKILL.md has 308 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~115
When it runs · the whole SKILL.md, loaded when a task matches
~834
With references · SKILL.md plus every file in references/, read only if the agent opens them
~2.7k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from hashgraph-online/awesome-codex-plugins at commit 78497e5, republished under its MIT licence (© hashgraph-online). 308 words, ~834 tokens.

Download SKILL.mdSave it as .claude/skills/saas-documentation/SKILL.md (or your agent's skills folder). This skill also uses 4 other files; get the full folder from GitHub.
name
saas-documentation
description
Plan and write SaaS documentation for managed services, continuous releases, provider/customer responsibility boundaries, UI/browser constraints, runbooks, support enablement, and release readiness. Use when documenting cloud products, hosted services, admin consoles, fleet-wide changes, service operations, incident or runbook procedures, SaaS release notes, customer-controlled settings, or internal docs that support customer experience.
compatibility
Codex, Claude Code, and other Agent Skills-compatible clients.
license
MIT
metadata.version
0.1.0
metadata.displayName
SaaS Documentation
metadata.category
Writing
metadata.tags
developer-docs,technical-writing,documentation,saas,operations

SaaS Documentation

Use this skill to plan, draft, and review documentation for SaaS and managed-service products. It covers public customer docs and internal operational docs that affect the customer experience.

This skill is derived from paraphrased guidance in Christopher Gales and the Splunk Documentation Team's The Product Is Docs: Writing Technical Documentation in a Product Development Group, especially Chapter 25, "Writing SaaS Documentation," Chapter 10, "Maintaining Existing Content," Chapter 18, "Working with Customer Support," and Chapter 2, "Agile." Do not copy book prose into user outputs. Source: https://link.springer.com/book/10.1007/978-1-4842-7217-6

Quick Start

  1. Load guidelines.md to choose the smallest useful reference set.
  2. Identify whether the docs are public customer docs, internal service docs, release notes, runbooks, or support enablement.
  3. Define what the provider manages and what the customer controls.
  4. Use workflows/plan-saas-docs.md for customer-facing documentation plans.
  5. Use workflows/create-saas-runbook.md for operational or support procedures.
  6. Return customer impact, prerequisites, responsibilities, release timing, owners, and review needs.

Default Output

When working on SaaS documentation, return:

  1. Audience and surface - customer, admin, support, operations, field, or internal team.
  2. Responsibility boundary - provider-managed, customer-controlled, shared, or unsupported.
  3. Customer impact - action required, risk, timing, permissions, billing, security, or availability.
  4. Doc set recommendation - public topic, release note, support article, runbook, enablement note, or escalation path.
  5. Operational readiness - owners, review, incident path, support signals, and update triggers.
  6. Open questions - unresolved behavior, launch timing, support process, or ownership.

Contents

NeedStart Here
Understand SaaS documentation conceptsreferences/core/knowledge.md
Plan SaaS customer-facing docsworkflows/plan-saas-docs.md
Create support or operations runbooksworkflows/create-saas-runbook.md
Route by task or symptomguidelines.md

Core Posture

  • Treat documentation as part of the managed service.
  • Make provider and customer responsibilities explicit.
  • Document fleet-wide change with customer impact and action, not just feature description.
  • Treat internal runbooks and support enablement as customer-experience infrastructure.
  • Keep SaaS docs current with release, operations, and support signals.

© hashgraph-online, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 4 other files (references) in plugins/LVTD-LLC/skills/skills/saas-documentation of hashgraph-online/awesome-codex-plugins.

  • SKILL.md
  • guidelines.md
  • references/core/knowledge.md
  • workflows/create-saas-runbook.md
  • workflows/plan-saas-docs.md

Open the folder on GitHubat commit 78497e5

Compare with similar skills

SaaS Documentation next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

SaaS Documentation compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
SaaS Documentation this skillhashgraph-online/awesome-codex-plugins1.2k—~834Automated safety check: PassMIT
GreptimeDB Release RunbookGreptimeTeam/greptimedb6.7k—~1.4kAutomated safety check: PassApache-2.0
Releasevchelaru/FlatRedBall578—~3.5kAutomated safety check: PassMIT
Create Docavibebuilder/claude-prime120—~812Automated safety check: PassMIT
Utility Pm Release Conductorproduct-on-purpose/pm-skills715—~1.6kAutomated safety check: PassApache-2.0
Release Engineeringmajiayu000/spellbook286—~511Automated safety check: PassMIT

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Questions about SaaS Documentation

What does SaaS Documentation do?

Plan and write SaaS documentation for managed services, continuous releases, provider/customer responsibility boundaries, UI/browser constraints, runbooks, support enablement, and release readiness. SaaS Documentation is an agent skill from hashgraph-online/awesome-codex-plugins. Plan and write SaaS documentation for managed services, continuous releases, provider/customer responsibility boundaries, UI/browser constraints, runbooks, support enablement, and release readiness.

When should I use SaaS Documentation?

SaaS Documentation fits situations like: documenting cloud products; hosted services; fleet-wide changes; service operations.

How do I install SaaS Documentation in Claude Code?

Run `npx skills add hashgraph-online/awesome-codex-plugins --skill saas-documentation -a claude-code`. Or copy the skill folder (plugins/LVTD-LLC/skills/skills/saas-documentation in hashgraph-online/awesome-codex-plugins) into .claude/skills/saas-documentation in your project. Claude Code loads it when a task matches its description.

How do I install SaaS Documentation in Codex?

Run `npx skills add hashgraph-online/awesome-codex-plugins --skill saas-documentation -a codex`. Or copy the skill folder (plugins/LVTD-LLC/skills/skills/saas-documentation in hashgraph-online/awesome-codex-plugins) into .agents/skills/saas-documentation in your project. Codex loads it when a task matches its description.

Can I use SaaS Documentation in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add hashgraph-online/awesome-codex-plugins --skill saas-documentation -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/saas-documentation, .gemini/skills/saas-documentation, .github/skills/saas-documentation and .opencode/skills/saas-documentation in your project.

What does SaaS Documentation need to run?

SKILL.md names no scripts, command-line tools or credentials: SaaS Documentation is instructions for the agent only. Compatibility (from SKILL.md): Codex, Claude Code, and other Agent Skills-compatible clients..

Does SaaS Documentation access the network?

SKILL.md names 1 domain. As links in the text: link.springer.com. This is read from the text; nothing was executed.

Is SaaS Documentation safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does SaaS Documentation use?

SaaS Documentation is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does SaaS Documentation use?

About 834 tokens (SKILL.md is roughly 3.3k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 1.8k tokens, read only when the agent opens those files.

What are the alternatives to SaaS Documentation?

Skills that share tags, products or a category with SaaS Documentation: GreptimeDB Release Runbook (GreptimeTeam/greptimedb, 6.7k stars), Release (vchelaru/FlatRedBall, 578 stars), Create Doc (avibebuilder/claude-prime, 120 stars) and Utility Pm Release Conductor (product-on-purpose/pm-skills, 715 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains SaaS Documentation?

hashgraph-online (a GitHub organization) maintains it in hashgraph-online/awesome-codex-plugins, which has 1,242 GitHub stars. The repository holds 686 skills in this directory. The repository was last updated on October 8, 2026.

Source: hashgraph-online/awesome-codex-plugins on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.