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Agent skill

Service Omni Sidebar Configure

by forcedotcom in forcedotcom/sf-skills

A skill your agent uses to enable or verify the Omni-Channel sidebar on a Lightning console app.

Apache-2.0Auto-check: notes

Install Service Omni Sidebar Configure

skills CLI
$ npx skills add forcedotcom/sf-skills --skill service-omni-sidebar-configure -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install forcedotcom/sf-skills service-omni-sidebar-configure --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/forcedotcom/sf-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/service-omni-sidebar-configure .claude/skills/service-omni-sidebar-configure && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
service-omni-sidebar-configure
GitHub stars
1.1k
Token cost
~1.1k tokens
SKILL.md length
428 words
Files
5 (incl. scripts, references)
Skills in repo
252
Repo updated
First seen
Licence
Apache-2.0

At a glance

A skill your agent uses to enable or verify the Omni-Channel sidebar on a Lightning console app.

  • Verify the Omni-Channel sidebar on a Lightning console app
  • SKILL.md covers Inputs, Preconditions and safety, Run and Behavior, plus 3 more sections
  • Runs Python and Shell scripts from its folder; calls bash
  • Utility-bar-only Omni widgets

What it does

Service Omni Sidebar Configure is an agent skill from forcedotcom/sf-skills. Use to enable or verify the Omni-Channel sidebar on a Lightning console app. Triggers: enable the Omni sidebar, pin Omni-Channel in a console app, configure the Omni sidebar, turn on the Omni-Channel utility region, verify the pinned Omni widget. Do not use for Aura apps, standard apps, utility-bar-only Omni widgets, or to create a console app.

Its SKILL.md is about 1.1k tokens, which your agent loads only when the skill is triggered. The skill folder holds 7 other files, including scripts and reference files (for example `references/api-notes.md`, `scripts/enable-and-report.sh` and `scripts/tests/_bootstrap.py`).

The repository describes itself as: Salesforce's curated collection of agent skills for building applications. Optimized for Agentforce Vibes, compatible with all AI tools. The licence is Apache-2.0.

When your agent uses it

  • Verify the Omni-Channel sidebar on a Lightning console app
  • Utility-bar-only Omni widgets
  • Create a console app

Example prompts

  • “/service-omni-sidebar-configure”

Requirements

  • Python 3
  • A Bash shell
  • Pre-approved tools (allowed-tools): Bash, Read, Write, Edit, Glob, Grep

What it can do on your machine

Read from SKILL.md and the folder at commit 4bbae5c. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves these tools, so the agent can use them without asking each time:

    • Bash
    • Read
    • Write
    • Edit
    • Glob
    • Grep

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships 3 files in scripts/ (Python and Shell), which the agent can run.

    Shell commands in SKILL.md call:

    • bash

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Service Omni Sidebar Configure loads about 1.1k tokens when it runs, and up to ~1.7k if it reads all its reference files. Until then it costs about 94 tokens; SKILL.md has 428 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~94
When it runs · the whole SKILL.md, loaded when a task matches
~1.1k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~1.7k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check: notes

The automated check noted patterns worth knowing about, such as sudo or a known installer.

  • NotePre-approves every shell command (allowed-tools: Bash)SKILL.md
    allowed-tools: Bash, Read, Write, Edit, Glob, Grep

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); the scripts in this folder are not scanned.

SKILL.md

The full file from forcedotcom/sf-skills at commit 4bbae5c, republished under its Apache-2.0 licence (© forcedotcom). 428 words, ~1,057 tokens.

Download SKILL.mdSave it as .claude/skills/service-omni-sidebar-configure/SKILL.md (or your agent's skills folder). This skill also uses 4 other files; get the full folder from GitHub.
name
service-omni-sidebar-configure
description
Use to enable or verify the Omni-Channel sidebar on a Lightning console app. Triggers: enable the Omni sidebar, pin Omni-Channel in a console app, configure the Omni sidebar, turn on the Omni-Channel utility region, verify the pinned Omni widget. Do not use for Aura apps, standard apps, utility-bar-only Omni widgets, or to create a console app.
allowed-tools
Bash, Read, Write, Edit, Glob, Grep
metadata.version
1.0
metadata.domains
Service
metadata.minApiVersion
66.0
metadata.relatedSkills
service-omni-base-settings-configure, service-omni-channel-setup-coordinate

service-omni-sidebar-configure

Enable the Omni-Channel sidebar — the pinned Omni utility region that docks to the side of a Lightning console app — by setting isOmniPinnedViewEnabled=true on that app's CustomApplication metadata and confirming the flag round-trips. This is the recommended Omni surface for console/demo orgs: reps see incoming work, presence, and the work list docked beside the record, rather than only in the collapsible utility bar. It runs once per console app and is invoked by service-omni-channel-setup-coordinate as the final rep-experience step.

Inputs

bash
bash scripts/enable-and-report.sh <org-alias> [app_developer_name]
  • org-alias (required).
  • app_developer_name (optional). The CustomApplication DeveloperName of the Lightning console app. When omitted, the skill queries AppDefinition for Lightning console apps: exactly one → adopt it; zero or many → blocked (name it explicitly).

Preconditions and safety

  • Target org authenticated via sf CLI, Service Cloud license, sf CLI ≥ 2.139.6.
  • Omni-Channel base settings enabled (service-omni-base-settings-configure).
  • The target must be a Lightning console app that is deployable as CustomApplication metadata. Standard apps and Aura apps are out of scope.
  • The three-way safe_to_write production guard applies.

Run

enable-and-report.sh resolves the target app, retrieves its CustomApplication, and reads the current isOmniPinnedViewEnabled value:

  • already true → reused (no deploy).
  • false or absent → sets it to true and deploys the single CustomApplication in one atomic Metadata API call, then re-retrieves to confirm the flag is true before reporting success.

The deploy uses explicit --metadata "CustomApplication:<name>" (never --source-dir) and is done on its own — Metadata deploys are atomic, so the app is left unchanged on any failure.

Show full SKILL.md (190 more words)Show less

Behavior

Idempotent + non-destructive. The skill only flips the single boolean; it never rewrites tabs, brand, or nav config. When the field is missing it is inserted in its XSD-ordered position (immediately before <label>); when present its value is replaced in place.

Auto-detect is conservative. It adopts an app automatically only when exactly one Lightning console app exists, so it can never silently pin the wrong app on an org with several.

Output contract

A single JSON object: status ∈ enabled | reused | blocked, app_developer_name, app_label, before (bool), after (bool), deploy_id, manual_actions, blocking_issue.

  • enabled — the flag was false/absent and is now verified true.
  • reused — the flag was already true.
  • blocked — no/many console apps found, retrieve/deploy failure, or the post-verify did not confirm true; blocking_issue explains and manual_actions names the fix or prerequisite skill.

Limitations

  • One app per invocation; run again for each console app that needs the sidebar.
  • Lightning console CustomApplication only — not Aura, not standard apps, not the utility-bar Omni widget.
  • Does not create or lay out the console app, its tabs, or the Omni utility item.

References

FileWhen to read
references/api-notes.mdCustomApplication isOmniPinnedViewEnabled schema/order, AppDefinition detection query, and retrieve/deploy notes

© forcedotcom, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 4 other files (scripts, references) in skills/service-omni-sidebar-configure of forcedotcom/sf-skills.

  • SKILL.md
  • references/api-notes.md
  • scripts/enable-and-report.sh
  • scripts/tests/_bootstrap.py
  • scripts/tests/test_sidebar_contracts.py

Open the folder on GitHubat commit 4bbae5c

Compare with similar skills

Service Omni Sidebar Configure next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Service Omni Sidebar Configure compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Service Omni Sidebar Configure this skillforcedotcom/sf-skills1.1k—~1.1kAutomated safety check: NotesApache-2.0
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Lightning Channel Factoriessickn33/agentic-awesome-skills47k2 repos~679Automated safety check: PassMIT
Counterparty Channel Disciplineaffaan-m/ECC277k—~2.3kAutomated safety check: PassMIT
Gemini Omnicalesthio/OpenMontage66k—~2.1kAutomated safety check: NotesAGPL-3.0
NanoClaw Channel Wiringnanocoai/nanoclaw31k—~2.6kAutomated safety check: NotesMIT

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Questions about Service Omni Sidebar Configure

What does Service Omni Sidebar Configure do?

A skill your agent uses to enable or verify the Omni-Channel sidebar on a Lightning console app. Service Omni Sidebar Configure is an agent skill from forcedotcom/sf-skills. Use to enable or verify the Omni-Channel sidebar on a Lightning console app.

When should I use Service Omni Sidebar Configure?

Service Omni Sidebar Configure fits situations like: verify the Omni-Channel sidebar on a Lightning console app; utility-bar-only Omni widgets; create a console app.

How do I install Service Omni Sidebar Configure in Claude Code?

Run `npx skills add forcedotcom/sf-skills --skill service-omni-sidebar-configure -a claude-code`. Or copy the skill folder (skills/service-omni-sidebar-configure in forcedotcom/sf-skills) into .claude/skills/service-omni-sidebar-configure in your project. Claude Code loads it when a task matches its description.

How do I install Service Omni Sidebar Configure in Codex?

Run `npx skills add forcedotcom/sf-skills --skill service-omni-sidebar-configure -a codex`. Or copy the skill folder (skills/service-omni-sidebar-configure in forcedotcom/sf-skills) into .agents/skills/service-omni-sidebar-configure in your project. Codex loads it when a task matches its description.

Can I use Service Omni Sidebar Configure in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add forcedotcom/sf-skills --skill service-omni-sidebar-configure -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/service-omni-sidebar-configure, .gemini/skills/service-omni-sidebar-configure, .github/skills/service-omni-sidebar-configure and .opencode/skills/service-omni-sidebar-configure in your project.

What does Service Omni Sidebar Configure need to run?

Going by SKILL.md and its folder, Service Omni Sidebar Configure needs Python and a shell for the scripts in its folder and the command-line tools its instructions call (bash). Our summary lists: Python 3; A Bash shell. Its frontmatter pre-approves these tools: Bash, Read, Write, Edit, Glob, Grep.

Does Service Omni Sidebar Configure access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Service Omni Sidebar Configure safe to install?

Our automated static check of SKILL.md found notes only (pre-approves every shell command (allowed-tools: bash)), nothing it rates as a warning. It is not a guarantee. The check reads SKILL.md only: the scripts in the folder are not scanned, so read them before running anything.

What licence does Service Omni Sidebar Configure use?

Service Omni Sidebar Configure is published under the Apache-2.0 licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Service Omni Sidebar Configure use?

About 1.1k tokens (SKILL.md is roughly 4.2k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 666 tokens, read only when the agent opens those files.

What are the alternatives to Service Omni Sidebar Configure?

Skills that share tags, products or a category with Service Omni Sidebar Configure: Configure Channel (openclaw/openclaw, 392k stars), Lightning Channel Factories (sickn33/agentic-awesome-skills, 47k stars), Counterparty Channel Discipline (affaan-m/ECC, 277k stars) and Gemini Omni (calesthio/OpenMontage, 66k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Service Omni Sidebar Configure?

forcedotcom (a GitHub organization) maintains it in forcedotcom/sf-skills, which has 1,067 GitHub stars. The repository holds 252 skills in this directory. The repository was last updated on October 9, 2026.

Source: forcedotcom/sf-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.