Agent skill

Call Disfluency Stress Profiler

by CALLE-AI in CALLE-AI/awesome-phone-call-agents

Offline heuristic CALL-E transcript skill that measures filled-pause, self-repair, repetition, and hesitation-opener rates per speaker side to detect callee stress and agent knowledge-gap hesitancy…

MITAuto-check passedDevelopment

Install Call Disfluency Stress Profiler

skills CLI
$ npx skills add CALLE-AI/awesome-phone-call-agents --skill call-disfluency-stress-profiler -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install CALLE-AI/awesome-phone-call-agents call-disfluency-stress-profiler --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/CALLE-AI/awesome-phone-call-agents.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/call-disfluency-stress-profiler .claude/skills/call-disfluency-stress-profiler && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
call-disfluency-stress-profiler
GitHub stars
107
Token cost
~1.4k tokens
SKILL.md length
611 words
Files
7 (incl. scripts, references)
Skills in repo
101
Repo updated
First seen
Licence
MIT

At a glance

Offline heuristic CALL-E transcript skill that measures filled-pause, self-repair, repetition, and hesitation-opener rates per speaker side to detect callee stress and agent knowledge-gap hesitancy…

  • Tasks that involve Performance optimization
  • SKILL.md covers When To Use, When Not To Use, Workflow and Research Background, plus 1 more section
  • Runs Python scripts from its folder; calls python3

What it does

Call Disfluency Stress Profiler is an agent skill from CALLE-AI/awesome-phone-call-agents. Offline heuristic CALL-E transcript skill that measures filled-pause, self-repair, repetition, and hesitation-opener rates per speaker side to detect callee stress and agent knowledge-gap hesitancy, then emits a reassurance-paced follow-up call goal. It is not a clinical stress assessment, a proof of speaker intent, or authorization to act automatically.

Its SKILL.md is about 1.4k tokens, which your agent loads only when the skill is triggered. The skill folder holds 8 other files, including scripts and reference files (for example `references/example-transcript-normal.json`, `references/example-transcript-stressed.json` and `references/examples.md`).

It sits in Development, covering Performance optimization. The repository describes itself as: Portable phone-call Agent Skills, apps, examples, adapters, and scheduler recipes for AI agents. The licence is MIT.

When your agent uses it

  • Tasks that involve Performance optimization

Example prompts

  • “/call-disfluency-stress-profiler”

Requirements

  • Python 3

What it can do on your machine

Read from SKILL.md and the folder at commit 38d4118. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships 2 files in scripts/ (Python), which the agent can run.

    Shell commands in SKILL.md call:

    • python3

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    Links to these hosts (documentation or services it may open):

    • aclanthology.org

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Call Disfluency Stress Profiler loads about 1.4k tokens when it runs, and up to ~2.9k if it reads all its reference files. Until then it costs about 97 tokens; SKILL.md has 611 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~97
When it runs · the whole SKILL.md, loaded when a task matches
~1.4k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~2.9k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); the scripts in this folder are not scanned.

SKILL.md

The full file from CALLE-AI/awesome-phone-call-agents at commit 38d4118, republished under its MIT licence (© CALLE-AI). 611 words, ~1,437 tokens.

Download SKILL.mdSave it as .claude/skills/call-disfluency-stress-profiler/SKILL.md (or your agent's skills folder). This skill also uses 6 other files; get the full folder from GitHub.
name
call-disfluency-stress-profiler
description
Offline heuristic CALL-E transcript skill that measures filled-pause, self-repair, repetition, and hesitation-opener rates per speaker side to detect callee stress and agent knowledge-gap hesitancy, then emits a reassurance-paced follow-up call goal. It is not a clinical stress assessment, a proof of speaker intent, or authorization to act automatically.
license
MIT

call-disfluency-stress-profiler

Repeated pauses and repairs can be useful prompts for human review, but do not establish a speaker's emotional state or knowledge.

Spoken conversation carries signals that plain transcripts still preserve: disfluency. When a callee is stressed, confused, or overwhelmed, their filled-pause rate (uh, um, er) and self-repair frequency (I mean, actually, word repetitions) spike measurably above baseline. When an agent encounters questions outside its prepared knowledge, the same markers appear in its turns.

This skill reads the finished get_call_run transcript, computes per-side disfluency rates, and flags CALLEE_STRESSED or AGENT_HESITANT when rates cross illustrative, unvalidated demo thresholds. It then offers a reassurance-paced follow-up call goal or a script-review recommendation.

When To Use

  • after any CALL-E call where the contact seemed distressed or uncertain
  • as part of a QA pipeline to detect agent knowledge gaps at scale
  • in healthcare, collections, or support workflows where caller distress carries legal or ethical weight
  • to identify topics that consistently cause agent hesitancy (→ update scripts)

When Not To Use

  • as a clinical or psychological stress assessment
  • during a call; strictly post-call analysis plus pre-call goal crafting
  • as the sole basis for medical or legal decisions
  • on languages other than English; the lexicon is English-only

Workflow

Audit a finished call
bash
python3 scripts/disfluency_stress_profiler.py analyze \
  --transcript path/to/call-result.json

Reads the real get_call_run result shape or the flat fixture shape. Emits a disfluency card:

  • agent_profile / callee_profile: per-side stats including total_words, total_markers, disfluency_rate, and per_turn_counts
  • flags[]: CALLEE_STRESSED and/or AGENT_HESITANT when rates exceed their respective thresholds
  • verdict: NORMAL / CALLEE_STRESSED / AGENT_HESITANT / BOTH_STRESSED, plus unclear paths
  • recommended_action: one of no_action_required, reassurance_followup, review_agent_script, or reassurance_followup_and_script_review
  • disclaimer: heuristic advisory disclaimer on every card
Thresholds (defaults)
SideThresholdFlag triggered
Callee8% disfluency rateCALLEE_STRESSED
Agent6% disfluency rateAGENT_HESITANT
Disfluency markers detected
CategoryExamples
Filled pausesuh, um, er, eh, ah, hmm
Self-repairsI mean, actually, no wait, to rephrase
RepetitionsI I, the the, we we
Hesitation openerswell, , so, , you know, at clause start
Craft the reassurance follow-up goal
bash
python3 scripts/disfluency_stress_profiler.py craft --scenario reassurance-followup

Emits the plan_call inputs JSON whose goal instructs the next call to adopt a calm, unhurried pace, pause after each question, acknowledge concerns explicitly, and ask one question per turn.

Show full SKILL.md (261 more words)Show less

Research Background

These references provide conceptual background, not validation of this regex implementation or its 8%/6% defaults. Disfluency has many causes; the labels are advisory review cues, not measured stress or competence.

ResearchRelevance
Shriberg, E. — Preliminaries to a Theory of Speech Disfluencies (PhD Thesis, UC Berkeley, 1994)Gold-standard taxonomy for filled pauses, repetitions, and repairs in spoken dialogue; direct source for the marker categories in this skill
Levelt, W.J.M. — Monitoring and Self-Repair in Speech (Cognition, Vol. 14, 1983, doi:10.1016/0010-0277(83)90026-4)Theory of self-repair: speakers monitor their own speech and repair when cognitive load is high; repair rate correlates with stress and difficulty
Kumar et al. — Mind the Pause: Disfluency-Aware Objective Tuning for Multilingual Speech Correction with LLMs (ACL 2026, arXiv:2605.12242)Confirms that disfluency detection from text transcripts is technically feasible with high accuracy; provides methodology basis for lexical marker detection
Ngo et al. — "Mm, Wat?" Detecting Other-initiated Repair Requests in Dialogue (EMNLP 2025)Studies multimodal repair-initiation detection in Dutch dialogues; it does not validate this skill's stress thresholds
CALL-E Official Documentation — Transcript Structure and get_call_run Result Schema (docs.heycall-e.com)Defines the exact JSON shapes this skill parses: transcript[].speaker, transcript[].text, and the nested result wrapper

This skill implements a lexical/regex heuristic against the defined marker taxonomy. It does not use model internals and labels every output analysis_mode: "heuristic".

Differences from sibling skills

  • call-verbal-irony-detector detects semantic incongruence (sarcasm/irony); this skill measures prosodic-cognitive load signals visible in text.
  • call-semantic-barge-in-analyzer measures interruption patterns; this skill measures hesitancy within un-interrupted turns.
  • call-agent-certainty-calibrator grades agent fact-statement accuracy; this skill grades conversational fluency and stress level on both sides.

© CALLE-AI, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 6 other files (scripts, references) in skills/call-disfluency-stress-profiler of CALLE-AI/awesome-phone-call-agents.

  • SKILL.md
  • references/example-transcript-normal.json
  • references/example-transcript-stressed.json
  • references/examples.md
  • references/safety.md
  • scripts/disfluency_stress_profiler.py
  • scripts/test_disfluency_stress_profiler.py

Open the folder on GitHubat commit 38d4118

Compare with similar skills

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Analyzing .NET Performancedotnet/skills5.6k3 repos~3.1kAutomated safety check: PassMIT

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Categories

Questions about Call Disfluency Stress Profiler

What does Call Disfluency Stress Profiler do?

Offline heuristic CALL-E transcript skill that measures filled-pause, self-repair, repetition, and hesitation-opener rates per speaker side to detect callee stress and agent knowledge-gap hesitancy…. Call Disfluency Stress Profiler is an agent skill from CALLE-AI/awesome-phone-call-agents. Offline heuristic CALL-E transcript skill that measures filled-pause, self-repair, repetition, and hesitation-opener rates per speaker side to detect callee stress and agent knowledge-gap hesitancy, then emits a reassurance-paced follow-up call goal.

When should I use Call Disfluency Stress Profiler?

Call Disfluency Stress Profiler fits situations like: tasks that involve Performance optimization.

How do I install Call Disfluency Stress Profiler in Claude Code?

Run `npx skills add CALLE-AI/awesome-phone-call-agents --skill call-disfluency-stress-profiler -a claude-code`. Or copy the skill folder (skills/call-disfluency-stress-profiler in CALLE-AI/awesome-phone-call-agents) into .claude/skills/call-disfluency-stress-profiler in your project. Claude Code loads it when a task matches its description.

How do I install Call Disfluency Stress Profiler in Codex?

Run `npx skills add CALLE-AI/awesome-phone-call-agents --skill call-disfluency-stress-profiler -a codex`. Or copy the skill folder (skills/call-disfluency-stress-profiler in CALLE-AI/awesome-phone-call-agents) into .agents/skills/call-disfluency-stress-profiler in your project. Codex loads it when a task matches its description.

Can I use Call Disfluency Stress Profiler in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add CALLE-AI/awesome-phone-call-agents --skill call-disfluency-stress-profiler -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/call-disfluency-stress-profiler, .gemini/skills/call-disfluency-stress-profiler, .github/skills/call-disfluency-stress-profiler and .opencode/skills/call-disfluency-stress-profiler in your project.

What does Call Disfluency Stress Profiler need to run?

Going by SKILL.md and its folder, Call Disfluency Stress Profiler needs Python for the scripts in its folder and the command-line tools its instructions call (python3). Our summary lists: Python 3.

Does Call Disfluency Stress Profiler access the network?

SKILL.md names 1 domain. As links in the text: aclanthology.org. This is read from the text; nothing was executed.

Is Call Disfluency Stress Profiler safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. The check reads SKILL.md only: the scripts in the folder are not scanned, so read them before running anything.

What licence does Call Disfluency Stress Profiler use?

Call Disfluency Stress Profiler is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Call Disfluency Stress Profiler use?

About 1.4k tokens (SKILL.md is roughly 5.7k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 1.5k tokens, read only when the agent opens those files.

What are the alternatives to Call Disfluency Stress Profiler?

Skills that share tags, products or a category with Call Disfluency Stress Profiler: Code Review Checklist (shareAI-lab/learn-claude-code, 78k stars), LLM Torch Profiler Analysis (sgl-project/sglang, 37k stars), Py (crazyguitar/pysheeet, 8.2k stars) and Cmux Debugging Guide (manaflow-ai/cmux, 28k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Call Disfluency Stress Profiler?

CALLE-AI (a GitHub organization) maintains it in CALLE-AI/awesome-phone-call-agents, which has 107 GitHub stars. The repository holds 101 skills in this directory. The repository was last updated on October 10, 2026.

Source: CALLE-AI/awesome-phone-call-agents on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.