Agent skill

Change Management

by borghei in borghei/Claude-Skills

Framework for rolling out organizational changes without chaos, using ADKAR adapted for startups.

MITAuto-check passed

Install Change Management

skills CLI
$ npx skills add borghei/Claude-Skills --skill change-management -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install borghei/Claude-Skills change-management --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/borghei/Claude-Skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/c-level-advisor/change-management .claude/skills/change-management && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
change-management
GitHub stars
881
Token cost
~5k tokens
SKILL.md length
1,963 words
Files
4 (incl. scripts)
Skills in repo
349
Repo updated
First seen
Licence
MIT

At a glance

Framework for rolling out organizational changes without chaos, using ADKAR adapted for startups.

  • Announcing a reorg
  • SKILL.md covers Keywords, Clarify First, Change Type Selection and Core Model: ADKAR…, plus 11 more sections
  • Runs Python scripts from its folder; calls python
  • Switching tools

What it does

Change Management is an agent skill from borghei/Claude-Skills. Framework for rolling out organizational changes without chaos, using ADKAR adapted for startups. Use when announcing a reorg, switching tools, pivoting strategy, killing a product, or managing change resistance.

Its SKILL.md is about 5k tokens, which your agent loads only when the skill is triggered. The skill folder holds 4 other files, including scripts (for example `scripts/adoption_tracker.py`, `scripts/change_readiness_assessor.py` and `scripts/communication_planner.py`).

The repository describes itself as: 385 AI skills, 77 expert agents, and 900 stdlib Python tools for every team: engineering, PM, marketing, C-level, compliance, business ops, research, and a LinkedIn toolkit… The licence is MIT.

When your agent uses it

  • Announcing a reorg
  • Switching tools
  • Pivoting strategy
  • Killing a product

Example prompts

  • “/change-management”

Requirements

  • Python 3

What it can do on your machine

Read from SKILL.md and the folder at commit 4a698e8. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Ships 3 files in scripts/ (Python), which the agent can run.

    Shell commands in SKILL.md call:

    • python

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Change Management loads about 5k tokens when it runs. Until then it costs about 58 tokens; SKILL.md has 1,963 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~58
When it runs · the whole SKILL.md, loaded when a task matches
~5k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); the scripts in this folder are not scanned.

SKILL.md

The full file from borghei/Claude-Skills at commit 4a698e8, republished under its MIT licence (© borghei). 1,963 words, ~4,993 tokens.

Download SKILL.mdSave it as .claude/skills/change-management/SKILL.md (or your agent's skills folder). This skill also uses 3 other files; get the full folder from GitHub.
name
change-management
description
Framework for rolling out organizational changes without chaos, using ADKAR adapted for startups. Use when announcing a reorg, switching tools, pivoting strategy, killing a product, or managing change resistance.
license
MIT + Commons Clause
metadata.version
2.0.0
metadata.author
borghei
metadata.category
c-level
metadata.domain
change-management
metadata.updated
2026-03-09
metadata.frameworks
adkar-startup, change-communication, resistance-management, change-fatigue, change-playbooks, adoption-measurement
metadata.triggers
change management, ADKAR, organizational change, reorg, restructure, process change, tool migration, strategy pivot, change resistance, change fatigue, change…

Change Management Playbook

Most changes fail at implementation, not design. This skill provides the complete framework for rolling out organizational changes -- from process tweaks to full strategic pivots -- with minimal disruption and maximum adoption.

Keywords

change management, ADKAR, organizational change, reorg, process change, tool migration, strategy pivot, change resistance, change fatigue, change communication, stakeholder management, adoption, compliance, change rollout, transition


Clarify First

Before generating, confirm these inputs. If any is unknown or vague, ASK — do not assume:

  • The change type (process, org/reorg, strategy pivot, or culture) — selects the playbook, timeline, and which ADKAR phase is hardest
  • What is changing and the honest business WHY — the WHY anchors every communication; without it the rollout reads as arbitrary and breeds resistance
  • Who is affected and how (directly affected vs. broader org) — drives communication sequencing and the order in which audiences hear it
  • How many other changes are already active — if 3+ changes are running and under-absorbed, the plan must address change fatigue before adding more

Stop rule: ask only the 2-3 that most change the output. If the user says "just draft it," proceed and list your assumptions at the top of the artifact.


Change Type Selection

START: Change is needed
  |
  v
[What type of change?]
  |
  +-- Process Change (new tools, workflows)
  |     Timeline: 4-8 weeks
  |     Hardest phase: Ability
  |     See: Process Change Playbook
  |
  +-- Org Change (reorg, new leader, team restructure)
  |     Timeline: 3-6 months
  |     Hardest phase: Desire
  |     See: Org Change Playbook
  |
  +-- Strategy Pivot (new direction, killed products)
  |     Timeline: 3-12 months
  |     Hardest phase: Awareness
  |     See: Strategy Pivot Playbook
  |
  +-- Culture Change (values refresh, behavior expectations)
        Timeline: 12-24 months
        Hardest phase: Reinforcement
        See: Culture Change Playbook

Core Model: ADKAR (Startup-Adapted)

Overview
PhaseWhat It IsFailure Symptom
AwarenessPeople understand WHY the change is happening"Nobody told me why"
DesirePeople want to participate (or at least don't resist)"I understand but I don't agree"
KnowledgePeople know HOW to do things the new way"I want to but I don't know how"
AbilityPeople have time, tools, and support to change"I know how but I can't do it yet"
ReinforcementThe change sticks as the new default"We tried but went back to the old way"
ADKAR Diagnostic

When a change is struggling, identify which phase is broken:

SymptomBroken PhaseFix
"Why are we doing this?"AwarenessRe-communicate the WHY with data
"This is a bad idea"DesireAddress concerns, involve in HOW
"I don't know how to do this"KnowledgeTraining, documentation, office hours
"I keep reverting to old habits"AbilityPractice time, reduce workload, support
"We started but stopped"ReinforcementMeasurement, recognition, remove old way
ADKAR Implementation Timeline
WeekPhaseKey Activities
-4Awareness prepIdentify stakeholders, draft communication
-2Awareness launchCEO/leader video explaining WHY
-1Desire buildingConcerns session, address fears, involve in HOW
0Knowledge + Go-liveTraining, documentation, launch
1-2Ability supportOffice hours, help desk, reduced load
3-4Ability + early ReinforcementAdoption check, public wins, feedback
6-8Full ReinforcementOld way deprecated, adoption measured, recognized

Resistance Patterns and Responses

Resistance Diagnostic Matrix
PatternWhat They SayWhat It SignalsResponse
Vocal opposition"This won't work"Awareness or credibility gapPresent evidence, acknowledge concern
Timing challenge"Why now?"Awareness gapExplain urgency and cost of delay
Process complaint"I wasn't consulted"Desire gapAcknowledge, involve in the HOW now
Capacity excuse"I don't have time"Ability gapReduce load or extend timeline
Historical reference"We tried this before"Trust gapName what is different this time
Silent non-compliance[No verbal pushback, just doesn't change]Could be any phase1:1 conversation to diagnose
Malicious compliance[Does it technically but undermines]Deep desire gapDirect conversation about real concern
Resistance Response Decision Tree
START: Resistance detected
  |
  v
[Is it vocal or silent?]
  |
  +-- VOCAL --> Good. They care enough to push back.
  |              |
  |              v
  |            [Is the concern valid?]
  |              |
  |              +-- YES --> Modify the change. Resistance is information.
  |              +-- NO  --> Address with data and empathy. Do not dismiss.
  |
  +-- SILENT --> Dangerous. Could be any ADKAR phase.
                 |
                 v
               [1:1 conversation with specific questions]
                 "What concerns you about this change?"
                 "What would need to be true for this to work for you?"
                 "What support would help?"
The Worst Response to Resistance

"Some people are just resistant to change."

This treats resistance as a personality flaw rather than a signal. Every resistance pattern is information about which ADKAR phase is broken. Diagnose before responding.


Change Communication Framework

Communication Sequencing
AudienceOrderChannelContent
Leadership team1stIn-person/video meetingFull context + their role in rollout
Directly affected employees2ndManager 1:1 or small groupPersonal impact + support available
All employees3rdAll-hands or written + Q&AWHY + WHAT + timeline + FAQ
External stakeholders4th (if applicable)Appropriate channelNeed-to-know only
Communication Template (CEO/Leader Announcement)
Structure:
  1. What is changing (1-2 sentences, direct)
  2. Why it is changing (the business reason -- honest)
  3. What this means for you (practical impact)
  4. What is NOT changing (stability anchor)
  5. Timeline (specific dates)
  6. How to ask questions (channel, person, office hours)
  7. What happens next (first concrete step)
Communication Cadence by Change Type
Change TypePre-announcementLaunch DayWeek 1Month 1Month 3
ProcessHeads-up to leadsAll-hands emailFAQ publishedAdoption checkOld way removed
Org1:1s with affectedSynchronous meetingFAQ + manager 1:1sRetroHealth check
StrategyLeadership alignmentAll-hands with Q&ATeam-level "what does this mean"Resource proofFirst milestone
CultureInput gatheringStory-based announcementBehavior anchorsReviews reflect itOngoing

Change Fatigue

Fatigue Detection
SignalSeverityResponse
Eye-rolls during announcementsEarlyAcknowledge the pace, show results of previous changes
Low attendance at change sessionsModerateMake attendance optional but results visible
Fast paper compliance, slow real adoptionSignificantPause non-critical changes
"Here we go again" commentsSignificantAudit change inventory, communicate stability
Complete disengagementCriticalFreeze changes, rebuild trust
Fatigue Prevention Rules
RuleImplementation
Finish what you startDo not launch new change while previous is absorbing
One major change at a timeSpace 2-3 months between significant changes
Announce stabilityExplicitly state what is NOT changing
Show resultsPublish what previous change achieved before launching next
Change budgetTreat organizational attention as a finite resource
Change Inventory

Before launching any new change, inventory all active changes:

ChangePhaseStart DateAbsorption %Can It Pause?
New CRM rolloutAbility2 weeks ago60%No
Engineering reorgDesire1 month ago40%Yes
Values refreshReinforcement3 months ago75%No

Rule: If 3+ changes are active and < 70% absorbed, do not add another.


Playbook 1: Process Change

Timeline: 4-8 weeks | Hardest Phase: Ability

WeekActivityOwner
-2Announce WHY + go-live dateChange sponsor
-1Training sessions availableChange team
0Go-live + support person availableChange team
2Adoption check: who is using it, who is notChange team
4Feedback collection + public winsChange sponsor
8Old system deprecatedIT + Change team

Playbook 2: Org Change

Timeline: 3-6 months | Hardest Phase: Desire

TimingActivityOwner
Day 0Announce with WHY -- synchronous, in-person preferredCEO/leader
Day 11:1s with most affected by their managerManagers
Week 1FAQ published with honest answersHR + Change team
Week 2-4New structure operating (do not delay)All leaders
Month 2First retrospectiveChange team
Month 3-6Regular health check-insHR

What to say about a leader departure: Be honest about what you can share. Never say "we can't share the reasons" without offering what you CAN say about what it means for the team.


Playbook 3: Strategy Pivot

Timeline: 3-12 months | Hardest Phase: Awareness

TimingActivityOwner
Pre-announcementLeadership alignment (everyone must be on same page)CEO
Day 0Internal announcement first (employees BEFORE press)CEO
Week 1Team-level "what does this mean for us" conversationsTeam leads
Week 2Resource reallocation announcedCFO + COO
Month 1First milestone of new direction visibleRelevant leader
OngoingRegular updates on new direction progressCEO

What kills pivots: Announcing a new direction while still funding the old one at the same level. Move the resources or the pivot is not real.


Playbook 4: Culture Change

Timeline: 12-24 months | Hardest Phase: Reinforcement

PhaseActivityTimeline
InputInvolve representative sample in defining the changeMonth 1-2
AnnounceStory-based announcement with observed behaviorsMonth 2
AnchorDefine observable behaviors for each culture changeMonth 2-3
ModelLeadership team visibly models new behavior firstMonth 3+
IntegrateNew behaviors appear in performance reviewsNext review cycle
CelebratePublicly recognize new behavior when observedOngoing

Show full SKILL.md (770 more words)Show less

Adoption Measurement

Adoption vs. Compliance
DimensionComplianceAdoption
BehaviorDoes it when watchedDoes it because it is better
DurationReverts when enforcement relaxesSustained without enforcement
AttitudeReluctantWilling or enthusiastic
SourceExternal pressureInternal belief

Only reinforcement creates adoption. Compliance is the result of enforcement. Aim for adoption.

Adoption Metrics
MetricHow to MeasureTarget
Usage rate% of people actively using new process/tool> 80% by week 8
Reversion rate% reverting to old way< 10%
SatisfactionSurvey: "Is the new way better?"> 60% agree
SpeedTime to complete task old way vs. new wayNew way faster by week 4
Support requestsVolume of help requestsDeclining week over week

Red Flags

  • Change announced on Friday afternoon -- people stew over the weekend
  • "This is final, questions are not welcome" framing -- creates underground resistance
  • No published FAQ or way to ask questions safely -- concerns go unaddressed
  • Old system still running 6 weeks after go-live -- change is not real
  • Leaders exempt from the change they are asking everyone to make -- destroys credibility
  • No measurement of adoption -- assuming go-live equals success
  • Multiple major changes running simultaneously -- change fatigue guaranteed
  • No post-change retrospective -- missing the feedback loop
  • Change announced without a named owner -- nobody is accountable for success

Integration with C-Suite

When...Change Management Works With...To...
Process changeCOO (coo-advisor)Design new process before announcing
Org restructureCHRO + CEOPeople impact assessment, communication
Strategy pivotCEO (ceo-advisor)Alignment and narrative
Culture changeCulture Architect (culture-architect)Values-to-behaviors translation
Tool migrationCTO (cto-advisor)Technical rollout plan
Operating system changeCompany OS (company-os)New rhythms and cadences
Alignment after changeStrategic Alignment (strategic-alignment)Verify cascade post-change

Output Artifacts

RequestDeliverable
"Plan a change rollout"ADKAR-based change plan with timeline and owners
"We're doing a reorg"Org change playbook with communication plan
"Manage resistance to [change]"Resistance diagnosis + targeted responses
"Are we in change fatigue?"Change inventory + fatigue assessment + recommendations
"Communication plan for [change]"Sequenced communication with templates
"Measure adoption of [change]"Adoption metrics dashboard with targets

Tool Reference

change_readiness_assessor.py

Assesses organizational readiness using ADKAR model, identifies resistance patterns, measures change fatigue, and generates intervention plans.

bash
# Run with demo data
python scripts/change_readiness_assessor.py

# Specify change type
python scripts/change_readiness_assessor.py --type org

# From JSON assessment data
python scripts/change_readiness_assessor.py --input assessment.json

# JSON output
python scripts/change_readiness_assessor.py --json
adoption_tracker.py

Tracks usage rates, reversion rates, satisfaction, and support requests to distinguish real adoption from surface compliance.

bash
# Run with demo data
python scripts/adoption_tracker.py

# From JSON with weekly data
python scripts/adoption_tracker.py --input adoption_data.json

# JSON output
python scripts/adoption_tracker.py --json
communication_planner.py

Generates audience-sequenced communication plans with templates, channel recommendations, and timing.

bash
# Generate for process change
python scripts/communication_planner.py --type process --name "New CRM Rollout" --date 2026-04-15

# Generate for org change
python scripts/communication_planner.py --type org --name "Engineering Restructure"

# From JSON
python scripts/communication_planner.py --input comm_plan.json

# JSON output
python scripts/communication_planner.py --type strategy --json

Troubleshooting

ProblemLikely CauseFix
Usage rate high but satisfaction lowCompliance without adoption -- people use it because forced toInvestigate satisfaction drivers; don't rely on enforcement alone; improve the tool/process itself
Adoption plateaus at 60-70%Remaining 30% have unaddressed ADKAR gaps (often Ability)Segment non-adopters; run 1:1 diagnostics; provide targeted support
Change reverts within weeks of go-liveReinforcement phase skipped; old system still accessibleRemove old system access; measure and recognize new behavior; embed in performance reviews
Leaders exempt themselves from the change"Do as I say, not as I do" patternLeaders must go first and visibly. No exceptions. This is the #1 credibility destroyer
Multiple changes running and all strugglingChange fatigue -- organizational attention exhaustedInventory active changes; pause non-critical ones; space major changes 2-3 months apart
Communication plan exists but concerns persistCommunication was broadcast-only with no feedback channelAdd Q&A sessions, named contact person, anonymous feedback channel

Success Criteria

  • ADKAR readiness score above 70/100 before go-live (measured via change_readiness_assessor.py)
  • Adoption rate exceeds 80% within 8 weeks of go-live (usage, not just compliance)
  • Reversion rate below 10% by week 8 (measured by system usage data)
  • Satisfaction survey shows 60%+ agreement that "the new way is better" by week 8
  • Support requests decline week-over-week after week 2 (ability phase resolving)
  • No change announced on Friday afternoon (measured by communication log timestamps)
  • Post-change retrospective conducted within 90 days with documented lessons learned

Scope & Limitations

In Scope: ADKAR-based readiness assessment, resistance diagnosis and response, change fatigue measurement, communication planning and sequencing, adoption tracking, playbooks for process/org/strategy/culture changes.

Out of Scope: Specific tool migration execution (CRM, ERP configuration), legal compliance for workforce reductions, union negotiation, employment law, individual coaching or therapy.

Limitations: ADKAR scores are based on assessment inputs -- they reflect perception, not objective measurement. Adoption tracker requires manual data collection for most metrics. Communication planner provides templates but cannot account for company-specific political dynamics. Change fatigue assessment is directional; actual organizational capacity varies by company culture.


Integration Points

SkillIntegration
coo-advisorProcess change design before announcing; operational readiness
chro-advisorPeople impact assessment; communication sequencing for reorgs
ceo-advisorStrategy pivot narrative alignment; CEO as primary communicator
culture-architectCulture change playbook; values-to-behaviors translation
company-osNew OS rollout follows ADKAR model; meeting rhythm changes
chief-of-staffRoutes change management questions; orchestrates cross-functional alignment
strategic-alignmentVerifies goal cascade post-change; validates new direction is reflected in OKRs

© borghei, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 3 other files (scripts) in c-level-advisor/change-management of borghei/Claude-Skills.

  • SKILL.md
  • scripts/adoption_tracker.py
  • scripts/change_readiness_assessor.py
  • scripts/communication_planner.py

Open the folder on GitHubat commit 4a698e8

Compare with similar skills

Change Management next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Change Management compared with similar skills
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Change Management this skillborghei/Claude-Skills881—~5kAutomated safety check: PassMIT
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Chaos EngineerJeffallan/claude-skills12k—~1.8kAutomated safety check: PassMIT
Implementing Security Chaos Engineeringmukul975/Anthropic-Cybersecurity-Skills34k—~650Automated safety check: PassApache-2.0
Running Chaos Testsjeremylongshore/tons-of-skills-marketplace2.8k—~1.7kAutomated safety check: PassMIT
Chaossoftspark/ai-toolkit179—~579Automated safety check: NotesApache-2.0

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Questions about Change Management

What does Change Management do?

Framework for rolling out organizational changes without chaos, using ADKAR adapted for startups. Change Management is an agent skill from borghei/Claude-Skills. Framework for rolling out organizational changes without chaos, using ADKAR adapted for startups.

When should I use Change Management?

Change Management fits situations like: announcing a reorg; switching tools; pivoting strategy; killing a product.

How do I install Change Management in Claude Code?

Run `npx skills add borghei/Claude-Skills --skill change-management -a claude-code`. Or copy the skill folder (c-level-advisor/change-management in borghei/Claude-Skills) into .claude/skills/change-management in your project. Claude Code loads it when a task matches its description.

How do I install Change Management in Codex?

Run `npx skills add borghei/Claude-Skills --skill change-management -a codex`. Or copy the skill folder (c-level-advisor/change-management in borghei/Claude-Skills) into .agents/skills/change-management in your project. Codex loads it when a task matches its description.

Can I use Change Management in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add borghei/Claude-Skills --skill change-management -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/change-management, .gemini/skills/change-management, .github/skills/change-management and .opencode/skills/change-management in your project.

What does Change Management need to run?

Going by SKILL.md and its folder, Change Management needs Python for the scripts in its folder and the command-line tools its instructions call (python). Our summary lists: Python 3.

Does Change Management access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Change Management safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. The check reads SKILL.md only: the scripts in the folder are not scanned, so read them before running anything.

What licence does Change Management use?

Change Management is published under the MIT licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Change Management use?

About 5k tokens (SKILL.md is roughly 20k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Change Management?

Skills that share tags, products or a category with Change Management: Chaos Engineering (alirezarezvani/claude-skills, 28k stars), Chaos Engineer (Jeffallan/claude-skills, 12k stars), Implementing Security Chaos Engineering (mukul975/Anthropic-Cybersecurity-Skills, 34k stars) and Running Chaos Tests (jeremylongshore/tons-of-skills-marketplace, 2.8k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Change Management?

borghei (a GitHub user) maintains it in borghei/Claude-Skills, which has 881 GitHub stars. The repository holds 349 skills in this directory. The repository was last updated on October 7, 2026.

Source: borghei/Claude-Skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.