Agent skill

Webex User Context

by automateyournetwork in automateyournetwork/netclaw

Leverage WebEx user profiles, presence status, and workspace context to personalize responses, route escalations, and coordinate team operations.

Apache-2.0Auto-check passed

Install Webex User Context

skills CLI
$ npx skills add automateyournetwork/netclaw --skill webex-user-context -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install automateyournetwork/netclaw webex-user-context --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/automateyournetwork/netclaw.git skills-src && mkdir -p .claude/skills && cp -r skills-src/workspace/skills/webex-user-context .claude/skills/webex-user-context && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
webex-user-context
GitHub stars
675
Token cost
~1.5k tokens
SKILL.md length
573 words
Files
1
Skills in repo
120
Repo updated
First seen
Licence
Apache-2.0

At a glance

Leverage WebEx user profiles, presence status, and workspace context to personalize responses, route escalations, and coordinate team operations.

  • Works in 4 steps: Escalation Routing → Personalized Response Depth → Timezone-Aware Scheduling → …
  • Checking who is available
  • SKILL.md covers WebEx API Capabilities Used, User-Aware Behaviors, Team Awareness Features and WebEx Mentions, plus 3 more sections
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md

What it does

Webex User Context is an agent skill from automateyournetwork/netclaw. Leverage WebEx user profiles, presence status, and workspace context to personalize responses, route escalations, and coordinate team operations. Use when checking who is available, routing an escalation, personalizing responses based on user role, or determining engineer availability before paging someone.

Its SKILL.md is about 1.5k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

The repository describes itself as: An AI agent that claws through your network. The licence is Apache-2.0.

When your agent uses it

  • Checking who is available
  • Routing an escalation
  • Personalizing responses based on user role
  • Determining engineer availability before paging someone

Example prompts

  • “/webex-user-context”

Workflow steps

4 steps, taken from the step headings in SKILL.md.

  1. Escalation Routing
  2. Personalized Response Depth
  3. Timezone-Aware Scheduling
  4. Context from Previous Conversations

What it can do on your machine

Read from SKILL.md and the folder at commit 95bb17e. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Webex User Context loads about 1.5k tokens when it runs. Until then it costs about 82 tokens; SKILL.md has 573 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~82
When it runs · the whole SKILL.md, loaded when a task matches
~1.5k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from automateyournetwork/netclaw at commit 95bb17e, republished under its Apache-2.0 licence (© automateyournetwork). 573 words, ~1,490 tokens.

Download SKILL.mdSave it as .claude/skills/webex-user-context/SKILL.md (or your agent's skills folder).
name
webex-user-context
description
Leverage WebEx user profiles, presence status, and workspace context to personalize responses, route escalations, and coordinate team operations. Use when checking who is available, routing an escalation, personalizing responses based on user role, or determining engineer availability before paging someone.
license
Apache-2.0
user-invocable
true

WebEx User Context

WebEx API Capabilities Used

APIPurpose
People -- ListSearch workspace members by name, email, or orgId
People -- Get DetailsView detailed profiles (displayName, emails, orgId, roles, avatar)
People -- Get My Own DetailsVerify bot identity
Room Memberships -- ListSee who is in a specific space
Messages -- ListRead recent messages for context
WebhooksReceive real-time notifications for new messages

User-Aware Behaviors

1. Escalation Routing

Before escalating an alert to a specific person:

  1. Look up the person -- Use People API to find them by email or displayName
  2. Check space membership -- Verify they are a member of the relevant space
  3. Check recent activity -- Look at recent messages to gauge availability
  4. Check profile role -- Use displayName, title, and orgId to determine their role

Escalation Decision Matrix:

StatusSeverityAction
Active in space (recent messages)AnyMention directly with <@personId>
No recent activityP1/P2Mention directly (they'll receive notification)
No recent activityP3/P4Post to space, don't mention
Known off-hours (timezone)P1Mention anyway (override for P1)
Known off-hours (timezone)P2Try next person in rotation
Known off-hours (timezone)P3/P4Post to space only
2. Personalized Response Depth

Adjust response complexity based on who's asking.

From user profile title/role context:

Role ContextResponse Style
Network Engineer, CCIEFull technical detail, CLI output, protocol specifics
NOC, OperationsActionable steps, severity, impact summary
Manager, DirectorExecutive summary, business impact, timeline
Security, InfoSecFocus on security implications, CVEs, compliance
Developer, DevOpsAPI perspectives, connectivity impact, service mapping
Help Desk, SupportSimple status, ETA, who to contact
3. Timezone-Aware Scheduling

When scheduling reports or maintenance windows:

  • Determine the requesting user's timezone from their profile or prior conversation context
  • Present times in THEIR timezone (not just UTC)
  • Warn if proposed maintenance window is outside their business hours
  • Suggest alternatives that work across timezones for multi-region teams
4. Context from Previous Conversations

When a user asks a follow-up question:

  • Check recent messages in the space and threads for context
  • Reference previous reports or investigations
  • Don't re-explain concepts they've already discussed
  • Build on previous analysis rather than starting fresh
Show full SKILL.md (228 more words)Show less

Team Awareness Features

On-Call Roster Awareness

When NetClaw needs to escalate:

**Escalation Attempt**
Checking team availability...

- John Smith (Network Engineer) -- Active in space (last message 5 min ago) -- **SELECTED**
- Jane Doe (Senior NetEng) -- No recent activity (last seen 3h ago)
- Bob Wilson (NOC Analyst) -- Active in Incidents space
- Alice Chen (Net Ops Manager) -- CC'd on P1

Escalating to John Smith...
Workload Context

If NetClaw sees a user is already active in multiple incident threads:

**Note:** John Smith is currently active in 2 other incident threads.
Consider routing to Bob Wilson if this is non-urgent.
Handoff Between Shifts

When a shift change is approaching:

**Shift Handoff Summary for @nightshift_engineer**

**Active Items:**
1. R2 memory trending high (78% -> 82% over 8h) -- monitoring
2. SW1 firmware upgrade scheduled for 02:00 UTC -- prep done
3. R1 Loopback99 change completed and verified

**Pending:**
4. Waiting on ISP ticket #45678 for R3 circuit
5. Security audit scheduled for SW2 tomorrow

_Full context in NetClaw Reports space thread_

WebEx Mentions

Use <@personId> syntax to mention specific users in WebEx messages:

<@Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMjM0NTY3ODk> -- R1 is showing CRITICAL CPU at 94%. Please investigate.

For group notifications, mention all relevant space members or create a dedicated notification space.

Privacy and Boundaries

  • Never expose user activity patterns, email addresses, or personal info to other users
  • Only use profile information to improve routing and response quality
  • Don't track user activity beyond immediate operational needs
  • Respect engineer availability -- follow the escalation matrix
  • Be transparent about what context you're using when personalizing responses

Integration with Other Skills

SkillUser Context Enhancement
webex-network-alertsRoute to active, available engineers
webex-incident-workflowIC assignment based on availability
webex-report-deliveryAdjust detail level per audience
All pyATS skillsInclude requestor context in GAIT trail

Failure Behavior

  • On a tool error (timeout, unreachable host, malformed response), report the failure and its error message directly to the user rather than fabricating or guessing at results.
  • For a confirmed read-only call, check connectivity and retry once if appropriate. For any call that changes state or sends a message, a timeout does not prove the action failed: inspect current state or delivery status before retrying, preserve the required approval/change gates, and do not repeat an action whose outcome is unknown.

© automateyournetwork, Apache-2.0. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

Just SKILL.md in workspace/skills/webex-user-context of automateyournetwork/netclaw.

Open the folder on GitHubat commit 95bb17e

Compare with similar skills

Webex User Context next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Webex User Context compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Webex User Context this skillautomateyournetwork/netclaw675—~1.5kAutomated safety check: PassApache-2.0
Profileccusage/ccusage19k—~430Automated safety check: PassCustom licence
Cpu ProfileClickHouse/ClickHouse50k—~1.9kAutomated safety check: NotesApache-2.0
Codex Profilessickn33/agentic-awesome-skills47k1 repos~1.7kAutomated safety check: PassMIT
Collectors Snmp Profilesnetdata/netdata81k—~3.1kAutomated safety check: PassGPL-3.0
Alloc ProfileClickHouse/ClickHouse50k—~4.3kAutomated safety check: PassApache-2.0

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Questions about Webex User Context

What does Webex User Context do?

Leverage WebEx user profiles, presence status, and workspace context to personalize responses, route escalations, and coordinate team operations. Webex User Context is an agent skill from automateyournetwork/netclaw. Leverage WebEx user profiles, presence status, and workspace context to personalize responses, route escalations, and coordinate team operations.

When should I use Webex User Context?

Webex User Context fits situations like: checking who is available; routing an escalation; personalizing responses based on user role; determining engineer availability before paging someone.

How do I install Webex User Context in Claude Code?

Run `npx skills add automateyournetwork/netclaw --skill webex-user-context -a claude-code`. Or copy the skill folder (workspace/skills/webex-user-context in automateyournetwork/netclaw) into .claude/skills/webex-user-context in your project. Claude Code loads it when a task matches its description.

How do I install Webex User Context in Codex?

Run `npx skills add automateyournetwork/netclaw --skill webex-user-context -a codex`. Or copy the skill folder (workspace/skills/webex-user-context in automateyournetwork/netclaw) into .agents/skills/webex-user-context in your project. Codex loads it when a task matches its description.

Can I use Webex User Context in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add automateyournetwork/netclaw --skill webex-user-context -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/webex-user-context, .gemini/skills/webex-user-context, .github/skills/webex-user-context and .opencode/skills/webex-user-context in your project.

What does Webex User Context need to run?

SKILL.md names no scripts, command-line tools or credentials: Webex User Context is instructions for the agent only.

Does Webex User Context access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Webex User Context safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Webex User Context use?

Webex User Context is published under the Apache-2.0 licence (declared in SKILL.md). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Webex User Context use?

About 1.5k tokens (SKILL.md is roughly 6k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Webex User Context?

Skills that share tags, products or a category with Webex User Context: Profile (ccusage/ccusage, 19k stars), Cpu Profile (ClickHouse/ClickHouse, 50k stars), Codex Profiles (sickn33/agentic-awesome-skills, 47k stars) and Collectors Snmp Profiles (netdata/netdata, 81k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Webex User Context?

automateyournetwork (a GitHub user) maintains it in automateyournetwork/netclaw, which has 675 GitHub stars. The repository holds 120 skills in this directory. The repository was last updated on October 5, 2026.

Source: automateyournetwork/netclaw on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.