Agent skill

Ecom Conversational

by asgard-ai-platform in asgard-ai-platform/skills

Design conversational commerce experiences across messaging platforms including chatbot flows, product cards, and conversion strategies.

MITAuto-check passedProductivity & Automation

Install Ecom Conversational

skills CLI
$ npx skills add asgard-ai-platform/skills --skill ecom-conversational -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install asgard-ai-platform/skills ecom-conversational --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/asgard-ai-platform/skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/ecom-conversational .claude/skills/ecom-conversational && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
ecom-conversational
GitHub stars
242
Token cost
~1.2k tokens
SKILL.md length
396 words
Files
4 (incl. references)
Skills in repo
207
Repo updated
First seen
Licence
MIT

At a glance

Design conversational commerce experiences across messaging platforms including chatbot flows, product cards, and conversion strategies.

  • The user needs to sell through LINE
  • SKILL.md covers Framework, Output Format, Gotchas and References
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
  • Other messaging channels

What it does

Ecom Conversational is an agent skill from asgard-ai-platform/skills. Design conversational commerce experiences across messaging platforms including chatbot flows, product cards, and conversion strategies. Use this skill when the user needs to sell through LINE, WhatsApp, Instagram DM, or other messaging channels, design chatbot purchasing flows, or integrate messaging into their sales funnel — even if they say 'sell through LINE', 'build a shopping chatbot', 'customers ask to buy in our DMs', or 'conversational sales strategy'.

Its SKILL.md is about 1.2k tokens, which your agent loads only when the skill is triggered. The skill folder holds 5 other files, including reference files (for example `examples/sample_scenario.md`, `references/chatbot-design.md` and `references/line-oa-setup.md`).

It sits in Productivity & Automation, covering Messaging and chat bots. It works with Instagram and WhatsApp. The repository describes itself as: 301 open-source coding agent skills across 22 domains — methodology, judgment & gotchas packaged as Claude Agent Skills for the Asgard AI Platform. The licence is MIT.

When your agent uses it

  • The user needs to sell through LINE
  • Other messaging channels
  • Design chatbot purchasing flows
  • Integrate messaging into their sales funnel — even if they say sell through LINE

Example prompts

  • “sell through LINE”
  • “build a shopping chatbot”
  • “customers ask to buy in our DMs”
  • “/ecom-conversational”

What it can do on your machine

Read from SKILL.md and the folder at commit 4e7f4f8. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md (its code samples are markdown).

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Ecom Conversational loads about 1.2k tokens when it runs, and up to ~6.3k if it reads all its reference files. Until then it costs about 121 tokens; SKILL.md has 396 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~121
When it runs · the whole SKILL.md, loaded when a task matches
~1.2k
With references · SKILL.md plus every file in references/, read only if the agent opens them
~6.3k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from asgard-ai-platform/skills at commit 4e7f4f8, republished under its MIT licence (© asgard-ai-platform). 396 words, ~1,248 tokens.

Download SKILL.mdSave it as .claude/skills/ecom-conversational/SKILL.md (or your agent's skills folder). This skill also uses 3 other files; get the full folder from GitHub.
name
ecom-conversational
description
Design conversational commerce experiences across messaging platforms including chatbot flows, product cards, and conversion strategies. Use this skill when the user needs to sell through LINE, WhatsApp, Instagram DM, or other messaging channels, design chatbot purchasing flows, or integrate messaging into their sales funnel — even if they say 'sell through LINE', 'build a shopping chatbot', 'customers ask to buy in our DMs', or 'conversational sales strategy'.
metadata.category
WP-01 電商
metadata.tags
e-commerce, conversational-commerce, chatbot, messaging

Conversational Commerce

Framework

IRON LAW: Conversation First, Commerce Second

Conversational commerce works because it meets customers WHERE THEY
ALREADY ARE (messaging apps). Forcing a sales pitch into a chat channel
kills trust. The conversation must provide genuine value (answering questions,
solving problems) BEFORE introducing products or purchases.

The sequence: Help → Trust → Recommend → Convert
Platform Comparison (Asia-Pacific Focus)
PlatformUsers (Taiwan)Commerce FeaturesBest For
LINE21M+ (95% penetration)LINE Shopping, Rich Menu, LIFF, paymentTaiwan, Japan, Thailand primary channel
Instagram DM~10MShop tags, quick replies, product stickersVisual products, younger demographic
Facebook Messenger~18MShops integration, automated responsesBroad reach, older demographic
WhatsAppLimited in TaiwanCatalog, cart, payment (select markets)SEA, India, Brazil
WeChat~1M (Taiwan)Mini Programs, WeChat PayChina-connected businesses
Conversation Flow Design

1. Entry Points — How customers start the conversation

  • QR code in store, ad click-to-message, website chat widget, social media link

2. Welcome Flow — First 3 messages

  • Greet warmly, set expectations, offer navigation options
  • Rich menu (LINE) or quick reply buttons — don't ask open-ended questions early

3. Product Discovery — Help them find what they need

  • Guided questions: "What are you looking for?" → category → product
  • Product cards with image, price, and "Buy" button
  • AI-powered recommendations based on conversation context

4. Purchase Flow — Minimize friction

  • In-chat checkout where possible (LINE Pay, in-app payment)
  • If redirecting to website, deep-link to the specific product (not homepage)
  • Order confirmation message with tracking

5. Post-Purchase — Retain and upsell

  • Shipping updates via message
  • Follow-up: "How's the product?" (7 days after delivery)
  • Personalized recommendations based on purchase history
Chatbot vs Human Handoff
ScenarioHandle with BotHand off to Human
FAQ (hours, shipping, returns)✓—
Product recommendations (simple)✓—
Complex product questions—✓
Complaints / issues—✓ (immediately)
High-value purchasesBot assists → human closes✓

Key metric: Bot containment rate (% resolved without human) — target 60-70% for mature bots.

Show full SKILL.md (146 more words)Show less

Output Format

markdown
# Conversational Commerce Plan: {Business}

## Channel Selection
- Primary: {platform} — rationale: {why}
- Entry points: {QR / ad / social / website}

## Conversation Flow
1. Welcome: {message template}
2. Discovery: {question flow}
3. Product Card: {template}
4. Checkout: {in-chat / redirect}
5. Post-purchase: {follow-up sequence}

## Bot vs Human Split
| Scenario | Handler | SLA |
|----------|---------|-----|
| {scenario} | Bot/Human | {response time} |

## KPIs
| Metric | Target |
|--------|--------|
| Response time | < {X} seconds (bot) / < {X} minutes (human) |
| Containment rate | > 60% |
| Conversation-to-purchase rate | > {X%} |
| Customer satisfaction (CSAT) | > 4.0/5 |

Gotchas

  • LINE Official Account tiers matter: Free tier limits monthly messages. If you exceed, messages are throttled. Budget for premium tier if customer base > 500.
  • Don't over-automate: A bot that can't understand the question and loops "I didn't understand, please choose from the menu" destroys trust faster than no bot at all. Always offer a human escalation path.
  • Messaging is asynchronous: Unlike phone calls, customers expect to message and come back later. Design flows that work with interruptions — save cart state, remember context.
  • Privacy in messaging: Chat history is personal. Don't share conversations internally without consent, and be transparent about data usage.
  • Social commerce is exploding in SEA/Taiwan: LINE Shopping, Instagram Shopping, TikTok Shop — these blur the line between social and commerce. Treat them as primary channels, not add-ons.

References

  • For LINE Official Account setup, see references/line-oa-setup.md
  • For chatbot NLU design patterns, see references/chatbot-design.md

© asgard-ai-platform, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

SKILL.md and 3 other files (references) in ecom-conversational of asgard-ai-platform/skills.

  • SKILL.md
  • examples/sample_scenario.md
  • references/chatbot-design.md
  • references/line-oa-setup.md

Open the folder on GitHubat commit 4e7f4f8

Compare with similar skills

Ecom Conversational next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Ecom Conversational compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Ecom Conversational this skillasgard-ai-platform/skills242—~1.2kAutomated safety check: PassMIT
Ak Dev New Messaging Integrationyaalalabs/agent-kernel192—~4.6kAutomated safety check: PassApache-2.0
Ak Add Integrationyaalalabs/agent-kernel192—~3.1kAutomated safety check: PassApache-2.0
Ig DmJakeschincariol/instagram-agent-skill760—~1.2kAutomated safety check: PassMIT
Whatsapp Automationdavepoon/buildwithclaude3.6k7 repos~2.1kAutomated safety check: PassMIT
Beepersteipete/agent-scripts7.3k—~250Automated safety check: PassMIT

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Questions about Ecom Conversational

What does Ecom Conversational do?

Design conversational commerce experiences across messaging platforms including chatbot flows, product cards, and conversion strategies. Ecom Conversational is an agent skill from asgard-ai-platform/skills. Design conversational commerce experiences across messaging platforms including chatbot flows, product cards, and conversion strategies.

When should I use Ecom Conversational?

Ecom Conversational fits situations like: the user needs to sell through LINE; other messaging channels; design chatbot purchasing flows; integrate messaging into their sales funnel — even if they say sell through LINE.

How do I install Ecom Conversational in Claude Code?

Run `npx skills add asgard-ai-platform/skills --skill ecom-conversational -a claude-code`. Or copy the skill folder (ecom-conversational in asgard-ai-platform/skills) into .claude/skills/ecom-conversational in your project. Claude Code loads it when a task matches its description.

How do I install Ecom Conversational in Codex?

Run `npx skills add asgard-ai-platform/skills --skill ecom-conversational -a codex`. Or copy the skill folder (ecom-conversational in asgard-ai-platform/skills) into .agents/skills/ecom-conversational in your project. Codex loads it when a task matches its description.

Can I use Ecom Conversational in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add asgard-ai-platform/skills --skill ecom-conversational -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/ecom-conversational, .gemini/skills/ecom-conversational, .github/skills/ecom-conversational and .opencode/skills/ecom-conversational in your project.

What does Ecom Conversational need to run?

SKILL.md names no scripts, command-line tools or credentials: Ecom Conversational is instructions for the agent only.

Does Ecom Conversational access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Ecom Conversational safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Ecom Conversational use?

Ecom Conversational is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Ecom Conversational use?

About 1.2k tokens (SKILL.md is roughly 5k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full. Its references folder adds about 5.1k tokens, read only when the agent opens those files.

What are the alternatives to Ecom Conversational?

Skills that share tags, products or a category with Ecom Conversational: Ak Dev New Messaging Integration (yaalalabs/agent-kernel, 192 stars), Ak Add Integration (yaalalabs/agent-kernel, 192 stars), Ig Dm (Jakeschincariol/instagram-agent-skill, 760 stars) and Whatsapp Automation (davepoon/buildwithclaude, 3.6k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Ecom Conversational?

asgard-ai-platform (a GitHub organization) maintains it in asgard-ai-platform/skills, which has 242 GitHub stars. The repository holds 207 skills in this directory. The repository was last updated on June 6, 2026.

Source: asgard-ai-platform/skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.