Agent skill

Jobs To Be Done

by amplitude in amplitude/builder-skills

Uncover the functional, social, and emotional jobs driving customer behavior.

No licenceAuto-check passedProduct & Project Management

Install Jobs To Be Done

skills CLI
$ npx skills add amplitude/builder-skills --skill jobs-to-be-done -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install amplitude/builder-skills jobs-to-be-done --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/amplitude/builder-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/product-skills/skills/jobs-to-be-done .claude/skills/jobs-to-be-done && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
jobs-to-be-done
GitHub stars
159
Token cost
~817 tokens
SKILL.md length
127 words
Files
1
Skills in repo
61
Repo updated
First seen
Licence
None found

At a glance

Uncover the functional, social, and emotional jobs driving customer behavior.

  • You need to understand why customers hire
  • SKILL.md covers Prompt Template and Tips
  • Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
  • Abandon products — not just what they say they want

What it does

Jobs To Be Done is an agent skill from amplitude/builder-skills. Uncover the functional, social, and emotional jobs driving customer behavior. Use when you need to understand why customers hire, switch, or abandon products — not just what they say they want.

Its SKILL.md is about 820 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.

It sits in Product & Project Management, covering User stories. The repository describes itself as: Open-source AI skills for product managers — battle-tested by PMs at Amplitude.

When your agent uses it

  • You need to understand why customers hire
  • Abandon products — not just what they say they want

Example prompts

  • “/jobs-to-be-done”

What it can do on your machine

Read from SKILL.md and the folder at commit 51838c2. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    No scripts in the folder and no shell commands in SKILL.md.

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

Context cost

Jobs To Be Done loads about 817 tokens when it runs. Until then it costs about 52 tokens; SKILL.md has 127 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~52
When it runs · the whole SKILL.md, loaded when a task matches
~817

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

Without a licence we can't republish the file, so here is its outline and opening line. It has 127 words (~817 tokens).

“Uncover the functional, social, and emotional jobs driving customer behavior.”

— opening of SKILL.md by amplitude
name
jobs-to-be-done
suggest_when
User asks about customer motivation, "why do they churn", "what do they really want", "what job does this solve", switching behavior, or needs deeper…

Read the full SKILL.md on GitHub

Files

Just SKILL.md in product-skills/skills/jobs-to-be-done of amplitude/builder-skills.

Open the folder on GitHubat commit 51838c2

Compare with similar skills

Jobs To Be Done next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

Jobs To Be Done compared with similar skills
SkillStarsUsed inTokensAuto-checkLicenceRepo updated
Jobs To Be Done this skillamplitude/builder-skills159—~817Automated safety check: PassNone
User Story Writerdeanpeters/Product-Manager-Skills7.2k2 repos~2.9kAutomated safety check: PassCustom licence
Ralph Tui Create Beadssubsy/ralph-tui2.5k1 repos~2.6kAutomated safety check: PassMIT
Agile Product Owneralirezarezvani/claude-skills28k3 repos~3.2kAutomated safety check: PassMIT
Ralph Tui Create Beads Rustsubsy/ralph-tui2.5k1 repos~2.8kAutomated safety check: PassMIT
To Specbestofjs/bestofjs3.1k21 repos~757Automated safety check: PassMIT

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Questions about Jobs To Be Done

What does Jobs To Be Done do?

Uncover the functional, social, and emotional jobs driving customer behavior. Jobs To Be Done is an agent skill from amplitude/builder-skills. Uncover the functional, social, and emotional jobs driving customer behavior.

When should I use Jobs To Be Done?

Jobs To Be Done fits situations like: you need to understand why customers hire; abandon products — not just what they say they want.

How do I install Jobs To Be Done in Claude Code?

Run `npx skills add amplitude/builder-skills --skill jobs-to-be-done -a claude-code`. Or copy the skill folder (product-skills/skills/jobs-to-be-done in amplitude/builder-skills) into .claude/skills/jobs-to-be-done in your project. Claude Code loads it when a task matches its description.

How do I install Jobs To Be Done in Codex?

Run `npx skills add amplitude/builder-skills --skill jobs-to-be-done -a codex`. Or copy the skill folder (product-skills/skills/jobs-to-be-done in amplitude/builder-skills) into .agents/skills/jobs-to-be-done in your project. Codex loads it when a task matches its description.

Can I use Jobs To Be Done in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add amplitude/builder-skills --skill jobs-to-be-done -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/jobs-to-be-done, .gemini/skills/jobs-to-be-done, .github/skills/jobs-to-be-done and .opencode/skills/jobs-to-be-done in your project.

What does Jobs To Be Done need to run?

SKILL.md names no scripts, command-line tools or credentials: Jobs To Be Done is instructions for the agent only.

Does Jobs To Be Done access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Jobs To Be Done safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Jobs To Be Done use?

No licence was found for Jobs To Be Done or its repository. Without one, default copyright applies: ask the author before reusing or redistributing it.

How many tokens does Jobs To Be Done use?

About 817 tokens (SKILL.md is roughly 3.3k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Jobs To Be Done?

Skills that share tags, products or a category with Jobs To Be Done: User Story Writer (deanpeters/Product-Manager-Skills, 7.2k stars), Ralph Tui Create Beads (subsy/ralph-tui, 2.5k stars), Agile Product Owner (alirezarezvani/claude-skills, 28k stars) and Ralph Tui Create Beads Rust (subsy/ralph-tui, 2.5k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Jobs To Be Done?

amplitude (a GitHub organization) maintains it in amplitude/builder-skills, which has 159 GitHub stars. The repository holds 61 skills in this directory. The repository was last updated on July 24, 2026.

Source: amplitude/builder-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.