Firecrawl Build Onboarding
firecrawl/firecrawl
Gets Firecrawl working in a project: signs you in through the browser, saves FIRECRAWL_API_KEY to .env and picks the first SDK or REST path.
使用 Stripe 等连接计费工具操作客户计费工作流，例如订阅、退款、流失分类、计费门户恢复和计划分析。当用户需要帮助客户、检查订阅状态或管理影响收入的计费操作时使用。
MITAuto-check passed
Install Customer Billing Ops
$ npx skills add affaan-m/ECC --skill customer-billing-ops -a claude-codeProject install by default; add -g for ~/.claude/skills/.
$ gh skill install affaan-m/ECC customer-billing-ops --agent claude-codeProject scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).
$ git clone --depth 1 https://github.com/affaan-m/ECC.git skills-src && mkdir -p .claude/skills && cp -r skills-src/docs/zh-CN/skills/customer-billing-ops .claude/skills/customer-billing-ops && rm -rf skills-srcUse ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.
Claude Code skills documentation · loads skills from .claude/skills/
Install the "customer-billing-ops" agent skill from https://github.com/affaan-m/ECC/tree/main/docs/zh-CN/skills/customer-billing-ops into .claude/skills/customer-billing-ops/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-billing-ops", then confirm the skill loads.Claude Code copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$skill-installer install https://github.com/affaan-m/ECC/tree/main/docs/zh-CN/skills/customer-billing-opsType this inside Codex. $skill-installer <name> installs a curated skill from openai/skills. The installer writes to $CODEX_HOME/skills (default ~/.codex/skills). Restart Codex if the skill does not show up.
$ npx skills add affaan-m/ECC --skill customer-billing-ops -a codexProject install goes to .agents/skills/; add -g for ~/.codex/skills/.
$ gh skill install affaan-m/ECC customer-billing-ops --agent codexProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/affaan-m/ECC.git skills-src && mkdir -p .agents/skills && cp -r skills-src/docs/zh-CN/skills/customer-billing-ops .agents/skills/customer-billing-ops && rm -rf skills-srcUse ~/.agents/skills/ instead of .agents/skills for a personal install.
Codex skills documentation · loads skills from .agents/skills/
Install the "customer-billing-ops" agent skill from https://github.com/affaan-m/ECC/tree/main/docs/zh-CN/skills/customer-billing-ops into .agents/skills/customer-billing-ops/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-billing-ops", then confirm the skill loads.Codex copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add affaan-m/ECC --skill customer-billing-ops -a cursorProject install goes to .agents/skills/; add -g for ~/.cursor/skills/.
$ gh skill install affaan-m/ECC customer-billing-ops --agent cursorProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/affaan-m/ECC.git skills-src && mkdir -p .cursor/skills && cp -r skills-src/docs/zh-CN/skills/customer-billing-ops .cursor/skills/customer-billing-ops && rm -rf skills-srcUse ~/.cursor/skills/ instead of .cursor/skills for a personal install.
Cursor skills documentation · loads skills from .cursor/skills/, .agents/skills/, .claude/skills/, .codex/skills/
Install the "customer-billing-ops" agent skill from https://github.com/affaan-m/ECC/tree/main/docs/zh-CN/skills/customer-billing-ops into .cursor/skills/customer-billing-ops/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-billing-ops", then confirm the skill loads.Cursor copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gemini skills install https://github.com/affaan-m/ECC.git --path docs/zh-CN/skills/customer-billing-ops--scope user (default) or --scope workspace; --path is the subfolder of the repo that holds the skill; --consent skips the security confirmation prompt.
$ npx skills add affaan-m/ECC --skill customer-billing-ops -a gemini-cliProject install goes to .agents/skills/; add -g for ~/.gemini/skills/.
$ gh skill install affaan-m/ECC customer-billing-ops --agent gemini-cliProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/affaan-m/ECC.git skills-src && mkdir -p .gemini/skills && cp -r skills-src/docs/zh-CN/skills/customer-billing-ops .gemini/skills/customer-billing-ops && rm -rf skills-srcUse ~/.gemini/skills/ instead of .gemini/skills for a personal install, then run /skills reload.
Gemini CLI skills documentation · loads skills from .gemini/skills/, .agents/skills/
Install the "customer-billing-ops" agent skill from https://github.com/affaan-m/ECC/tree/main/docs/zh-CN/skills/customer-billing-ops into .gemini/skills/customer-billing-ops/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-billing-ops", then confirm the skill loads.Gemini CLI copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ gh skill install affaan-m/ECC customer-billing-opsInstalls for Copilot at project scope by default; add --scope user for a personal install. Preview a skill first with gh skill preview. Needs GitHub CLI 2.90.0 or later (public preview).
$ npx skills add affaan-m/ECC --skill customer-billing-ops -a github-copilotProject install goes to .agents/skills/; add -g for ~/.copilot/skills/.
$ git clone --depth 1 https://github.com/affaan-m/ECC.git skills-src && mkdir -p .github/skills && cp -r skills-src/docs/zh-CN/skills/customer-billing-ops .github/skills/customer-billing-ops && rm -rf skills-srcUse ~/.copilot/skills/ instead of .github/skills for a personal install. Commit .github/skills so cloud agent and code review can use it.
GitHub Copilot skills documentation · loads skills from .github/skills/, .claude/skills/, .agents/skills/
Install the "customer-billing-ops" agent skill from https://github.com/affaan-m/ECC/tree/main/docs/zh-CN/skills/customer-billing-ops into .github/skills/customer-billing-ops/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-billing-ops", then confirm the skill loads.GitHub Copilot copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
$ npx skills add affaan-m/ECC --skill customer-billing-ops -a opencodeOpenCode documents no install command of its own. Project install goes to .agents/skills/; add -g for ~/.config/opencode/skills/.
$ gh skill install affaan-m/ECC customer-billing-ops --agent opencodeProject scope by default (.agents/skills/); add --scope user for a personal install.
$ git clone --depth 1 https://github.com/affaan-m/ECC.git skills-src && mkdir -p .opencode/skills && cp -r skills-src/docs/zh-CN/skills/customer-billing-ops .opencode/skills/customer-billing-ops && rm -rf skills-srcUse ~/.config/opencode/skills/ instead of .opencode/skills for a personal install.
OpenCode skills documentation · loads skills from .opencode/skills/, .claude/skills/, .agents/skills/
Install the "customer-billing-ops" agent skill from https://github.com/affaan-m/ECC/tree/main/docs/zh-CN/skills/customer-billing-ops into .opencode/skills/customer-billing-ops/ in this project. Copy the whole folder (SKILL.md and every file beside it), keep the folder name "customer-billing-ops", then confirm the skill loads.OpenCode copies the folder itself, the same result as the manual copy. Check what it changed before you commit it.
Facts
- Skill name
customer-billing-ops- GitHub stars
- 276k
- Token cost
- ~413 tokens
- SKILL.md length
- 105 words
- Files
- 1
- Skills in repo
- 683
- Repo updated
- First seen
- Licence
- MIT
At a glance
使用 Stripe 等连接计费工具操作客户计费工作流，例如订阅、退款、流失分类、计费门户恢复和计划分析。当用户需要帮助客户、检查订阅状态或管理影响收入的计费操作时使用。
- Works in 5 steps: 清晰识别客户身份 → 对问题进行分类 → 优先采取最安全的可逆操作 → …
- SKILL.md covers 使用场景, 首选工具界面, 安全边界 and 工作流程, plus 2 more sections
- Instructions only: no scripts, shell commands, URLs or credentials in SKILL.md
What it does
Customer Billing Ops is an agent skill from affaan-m/ECC. 使用 Stripe 等连接计费工具操作客户计费工作流，例如订阅、退款、流失分类、计费门户恢复和计划分析。当用户需要帮助客户、检查订阅状态或管理影响收入的计费操作时使用。
Its SKILL.md is about 410 tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts.
It works with Stripe. The repository describes itself as: The agent harness performance optimization system. Skills, instincts, memory, security, and research-first development for Claude Code, Codex, Opencode, Cursor and beyond. The licence is MIT.
Example prompts
- “/customer-billing-ops”
Workflow steps
5 steps, taken from the step headings in SKILL.md.
What it can do on your machine
Read from SKILL.md and the folder at commit 4eb71d9. It shows what the files ask for, not the result of running them.
Tool permissions
Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.
From allowed-tools in the SKILL.md frontmatter.
Runs code
No scripts in the folder and no shell commands in SKILL.md.
From the folder's file list and the shell code blocks in SKILL.md.
Network
No URLs in SKILL.md.
From URLs in SKILL.md, links to its own repository left out.
Credentials
Names no API keys, tokens, secrets or passwords.
From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.
Context cost
Customer Billing Ops loads about 413 tokens when it runs. Until then it costs about 26 tokens; SKILL.md has 105 words of instructions outside code blocks.
Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.
Safety
Auto-check passed
The automated check found no risky patterns in SKILL.md.
Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.
SKILL.md
The full file from affaan-m/ECC at commit 4eb71d9, republished under its MIT licence (© affaan-m). 105 words, ~413 tokens.
Download SKILL.mdSave it as
.claude/skills/customer-billing-ops/SKILL.md (or your agent's skills folder).- name
- customer-billing-ops
- description
- 使用 Stripe 等连接计费工具操作客户计费工作流，例如订阅、退款、流失分类、计费门户恢复和计划分析。当用户需要帮助客户、检查订阅状态或管理影响收入的计费操作时使用。
- origin
- ECC
客户计费运营
此技能用于真实的客户运营操作，而非通用的支付 API 设计。
目标是帮助运营人员回答：客户是谁、发生了什么、最安全的修复方案是什么、以及后续应发送什么跟进内容。
使用场景
- 客户反馈计费异常、要求退款或无法取消订阅
- 调查重复订阅、意外扣费、续费失败或流失风险
- 审查套餐组合、活跃订阅、年付与月付转换、或团队席位混淆
- 创建或验证计费门户流程
- 审计涉及订阅、发票、退款或支付方式的支持投诉
首选工具界面
- 优先使用 Stripe 等关联计费工具
- 仅将邮件、GitHub 或问题追踪器作为辅助证据
- 当平台已提供必要控制功能时，优先使用托管计费/客户门户而非自定义账户管理代码
安全边界
- 切勿在回复中暴露密钥、完整卡号或不必要的客户个人身份信息
- 不要盲目退款；首先对问题进行归类
- 区分以下情况：
- 意外重复购买
- 有意的多席位或团队购买
- 产品故障/价值未兑现
- 结账失败或不完整
- 因缺少自助控制功能导致的取消
- 对于年付方案、团队方案及按比例计费状态，在操作前需核实合同结构
工作流程
1. 清晰识别客户身份
从最可靠的标识符入手：
- 客户邮箱
- Stripe 客户 ID
- 订阅 ID
- 发票 ID
- 已知可关联到计费的 GitHub 用户名或支持邮箱
返回简洁的身份摘要：
- 客户
- 活跃订阅
- 已取消订阅
- 发票
- 明显异常（如重复的活跃订阅）
2. 对问题进行分类
在操作前将案例归入一个类别：
| 案例 | 典型操作 |
|---|---|
| 重复的个人订阅 | 取消多余订阅，考虑退款 |
| 真实的多席位/团队意图 | 保留席位，澄清计费模式 |
| 支付失败/结账不完整 | 通过门户恢复或更新支付方式 |
| 缺少自助控制功能 | 提供门户、取消路径或发票访问权限 |
| 产品故障或信任破裂 | 退款、道歉、记录产品问题 |
3. 优先采取最安全的可逆操作
推荐顺序：
- 恢复自助管理功能
- 修复重复或异常的计费状态
- 仅对受影响的扣费或重复项进行退款
- 记录原因
- 发送简短的客户跟进信息
若修复需要产品工作，需区分：
- 当前客户补救措施
- 待办事项中的产品缺陷/工作流缺口
4. 检查运营端产品缺口
若客户痛点源于缺少运营界面，需明确指出。常见示例：
- 无计费门户
- 无用量/速率限制可见性
- 无套餐/席位说明
- 无取消流程
- 无重复订阅防护
将这些视为 ECC 或网站跟进事项，而非单纯的支持事件。
5. 生成运营交接文档
最终需包含：
- 客户状态摘要
- 已执行操作
- 收入影响
- 待发送的跟进文本
- 需创建的产品或待办事项
输出格式
使用以下结构：
客户
- 姓名 / 邮箱
- 相关账户标识
计费状态
- 活跃订阅
- 发票或续费状态
- 异常情况
决策
- 问题分类
- 为何此操作正确
已执行操作
- 退款 / 取消 / 门户 / 无操作
后续跟进
- 简短客户消息
产品缺口
- 产品或网站中应修复的内容优质建议示例
- "正确的修复方案是计费门户，而非自定义仪表盘"
- "这看起来是重复的个人结账，而非真实的团队席位购买"
- "退还一笔重复扣费，保留剩余活跃订阅，后续如有需要再将客户转为组织计费"
© affaan-m, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file
Files
Just SKILL.md in docs/zh-CN/skills/customer-billing-ops of affaan-m/ECC.
Open the folder on GitHubat commit 4eb71d9
Compare with similar skills
Customer Billing Ops next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.
| Skill | Stars | Used in | Tokens | Auto-check | Licence | Repo updated |
|---|---|---|---|---|---|---|
| Customer Billing Ops this skillaffaan-m/ECC | 276k | — | ~413 | Automated safety check: Pass | MIT | |
| Firecrawl Build Onboardingfirecrawl/firecrawl | 190k | 1 repos | ~1.4k | Automated safety check: Notes | ISC | |
| Minimax PDFpoco-ai/poco-claw | 1.4k | 6 repos | ~2.1k | Automated safety check: Pass | MIT | |
| Get API Docs with chubandrewyng/context-hub | 14k | 1 repos | ~775 | Automated safety check: Pass | MIT | |
| Stripe Projectsfossasia/eventyay | 1.7k | 5 repos | ~2k | Automated safety check: Notes | Apache-2.0 | |
| Effect Client WrapperUsefulSoftwareCo/executor | 4.1k | 1 repos | ~1.4k | Automated safety check: Pass | MIT |
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Related
Works with
Questions about Customer Billing Ops
What does Customer Billing Ops do?
使用 Stripe 等连接计费工具操作客户计费工作流，例如订阅、退款、流失分类、计费门户恢复和计划分析。当用户需要帮助客户、检查订阅状态或管理影响收入的计费操作时使用。. Customer Billing Ops is an agent skill from affaan-m/ECC.
How do I install Customer Billing Ops in Claude Code?
Run `npx skills add affaan-m/ECC --skill customer-billing-ops -a claude-code`. Or copy the skill folder (docs/zh-CN/skills/customer-billing-ops in affaan-m/ECC) into .claude/skills/customer-billing-ops in your project. Claude Code loads it when a task matches its description.
How do I install Customer Billing Ops in Codex?
Run `npx skills add affaan-m/ECC --skill customer-billing-ops -a codex`. Or copy the skill folder (docs/zh-CN/skills/customer-billing-ops in affaan-m/ECC) into .agents/skills/customer-billing-ops in your project. Codex loads it when a task matches its description.
Can I use Customer Billing Ops in Cursor, Gemini CLI or GitHub Copilot?
Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add affaan-m/ECC --skill customer-billing-ops -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/customer-billing-ops, .gemini/skills/customer-billing-ops, .github/skills/customer-billing-ops and .opencode/skills/customer-billing-ops in your project.
What does Customer Billing Ops need to run?
SKILL.md names no scripts, command-line tools or credentials: Customer Billing Ops is instructions for the agent only.
Does Customer Billing Ops access the network?
SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.
Is Customer Billing Ops safe to install?
Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.
What licence does Customer Billing Ops use?
Customer Billing Ops is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.
How many tokens does Customer Billing Ops use?
About 413 tokens (SKILL.md is roughly 1.7k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.
What are the alternatives to Customer Billing Ops?
Skills that share tags, products or a category with Customer Billing Ops: Firecrawl Build Onboarding (firecrawl/firecrawl, 190k stars), Minimax PDF (poco-ai/poco-claw, 1.4k stars), Get API Docs with chub (andrewyng/context-hub, 14k stars) and Stripe Projects (fossasia/eventyay, 1.7k stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.
Who maintains Customer Billing Ops?
affaan-m (a GitHub user) maintains it in affaan-m/ECC, which has 276,111 GitHub stars. The repository holds 683 skills in this directory. The repository was last updated on October 10, 2026.
Source: affaan-m/ECC on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.