Agent skill

Shopify Admin Wismo Bulk Status Report

by 40RTY-ai in 40RTY-ai/shopify-admin-skills

Identify orders at risk of generating WISMO support tickets: shipped orders with stale tracking, and unfulfilled orders past their SLA window.

MITAuto-check passedSales & Support

Install Shopify Admin Wismo Bulk Status Report

skills CLI
$ npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-wismo-bulk-status-report -a claude-code

Project install by default; add -g for ~/.claude/skills/.

GitHub CLI
$ gh skill install 40RTY-ai/shopify-admin-skills shopify-admin-wismo-bulk-status-report --agent claude-code

Project scope by default; add --scope user for a personal install. Needs GitHub CLI 2.90.0 or later (public preview).

Manual copy
$ git clone --depth 1 https://github.com/40RTY-ai/shopify-admin-skills.git skills-src && mkdir -p .claude/skills && cp -r skills-src/skills/customer-support/shopify-admin-wismo-bulk-status-report .claude/skills/shopify-admin-wismo-bulk-status-report && rm -rf skills-src

Use ~/.claude/skills/ instead of .claude/skills for a personal install. The folder must contain SKILL.md.

Claude Code skills documentation · loads skills from .claude/skills/

Facts

Skill name
shopify-admin-wismo-bulk-status-report
GitHub stars
194
Token cost
~1.7k tokens
SKILL.md length
481 words
Files
1
Skills in repo
116
Repo updated
First seen
Licence
MIT

At a glance

Identify orders at risk of generating WISMO support tickets: shipped orders with stale tracking, and unfulfilled orders past their SLA window.

  • Works in 2 steps: OPERATION: orders — query (unfulfilled… → OPERATION: orders — query (shipped but…
  • Tasks that involve Customer support
  • SKILL.md covers Purpose, Prerequisites, Parameters and Workflow Steps, plus 5 more sections
  • Calls shopify

What it does

Shopify Admin Wismo Bulk Status Report is an agent skill from 40RTY-ai/shopify-admin-skills. Identify orders at risk of generating WISMO support tickets: shipped orders with stale tracking, and unfulfilled orders past their SLA window.

Its SKILL.md is about 1.7k tokens, which your agent loads only when the skill is triggered. It is a single SKILL.md file with no bundled scripts. Compatibility notes: Claude Code, Cursor, Codex, Gemini CLI

It sits in Sales & Support, covering Customer support. It works with Shopify. The repository describes itself as: Community-maintained AI agent skills for operating Shopify stores — workflows, optimization, reports and more. The licence is MIT.

When your agent uses it

  • Tasks that involve Customer support

Example prompts

  • “/shopify-admin-wismo-bulk-status-report”

Requirements

  • Compatibility (from SKILL.md): Claude Code, Cursor, Codex, Gemini CLI

Workflow steps

2 steps, taken from the first numbered list in SKILL.md.

  1. OPERATION: orders — query (unfulfilled at-risk)
  2. OPERATION: orders — query (shipped but potentially stale)

What it can do on your machine

Read from SKILL.md and the folder at commit 6765cb4. It shows what the files ask for, not the result of running them.

  • Tool permissions

    Pre-approves nothing: there is no allowed-tools line, so your agent's usual permission prompts apply.

    From allowed-tools in the SKILL.md frontmatter.

  • Runs code

    Shell commands in SKILL.md call:

    • shopify

    From the folder's file list and the shell code blocks in SKILL.md.

  • Network

    No URLs in SKILL.md.

    From URLs in SKILL.md, links to its own repository left out.

  • Credentials

    Names no API keys, tokens, secrets or passwords.

    From names ending in _API_KEY, _TOKEN, _SECRET, _KEY or _PASSWORD in SKILL.md.

  • Compatibility

    Claude Code, Cursor, Codex, Gemini CLI

    From compatibility in the SKILL.md frontmatter.

Context cost

Shopify Admin Wismo Bulk Status Report loads about 1.7k tokens when it runs. Until then it costs about 45 tokens; SKILL.md has 481 words of instructions outside code blocks.

Always · name and description, kept in context so the agent knows when to use it
~45
When it runs · the whole SKILL.md, loaded when a task matches
~1.7k

Estimates: characters ÷ 4, the usual rule of thumb; real counts depend on the model's tokenizer. Scripts and assets cost tokens only if the agent reads them.

Safety

Auto-check passed

The automated check found no risky patterns in SKILL.md.

Automated static check — not a guarantee. Review scripts before installing. It scans the text of SKILL.md for risky patterns (piping downloads into a shell, reading credential files, hidden Unicode, destructive commands); files beside SKILL.md are not scanned.

SKILL.md

The full file from 40RTY-ai/shopify-admin-skills at commit 6765cb4, republished under its MIT licence (© 40RTY-ai). 481 words, ~1,702 tokens.

Download SKILL.mdSave it as .claude/skills/shopify-admin-wismo-bulk-status-report/SKILL.md (or your agent's skills folder).
name
shopify-admin-wismo-bulk-status-report
description
Identify orders at risk of generating WISMO support tickets: shipped orders with stale tracking, and unfulfilled orders past their SLA window.
compatibility
Claude Code, Cursor, Codex, Gemini CLI
role
customer-support
toolkit
shopify-admin, shopify-admin-execution
api_version
2025-01
graphql_operations
orders:query
status
stable

Purpose

Generates a bulk report of orders most likely to generate "Where Is My Order?" (WISMO) support tickets — shipped orders whose tracking hasn't updated in N days, and unfulfilled orders sitting past a configurable SLA. According to industry research, WISMO accounts for ~18% of all incoming support requests, making proactive identification a direct ops capacity investment. Read-only. Replaces manual order-by-order admin scanning or helpdesk searches. The CSV output can be used to proactively contact customers before they contact you.

Prerequisites

  • shopify auth login --store <domain>
  • API scopes: read_orders

Parameters

ParameterTypeRequiredDefaultDescription
storestringyes—Store domain (e.g., mystore.myshopify.com)
formatstringnohumanOutput format: human or json
dry_runboolnofalsePreview operations without executing mutations
unfulfilled_sla_daysintegerno3Flag unfulfilled orders older than this many days
stale_tracking_daysintegerno5Flag shipped orders where the last fulfillment was created more than this many days ago (proxy for stale tracking)
limitintegerno250Max orders per page

Workflow Steps

  1. OPERATION: orders — query (unfulfilled at-risk) Inputs: first: <limit>, query: "fulfillment_status:unfulfilled created_at:<='<NOW minus unfulfilled_sla_days>'", sort by CREATED_AT ascending Expected output: Orders unfulfilled past SLA window with name, createdAt, customer, displayFulfillmentStatus; label as UNFULFILLED_OVERDUE

  2. OPERATION: orders — query (shipped but potentially stale) Inputs: first: <limit>, query: "fulfillment_status:shipped updated_at:<='<NOW minus stale_tracking_days>'", sort by UPDATED_AT ascending Expected output: Shipped orders not updated recently with name, createdAt, fulfillments.createdAt, fulfillments.trackingInfo; label as SHIPPED_STALE_TRACKING

GraphQL Operations

graphql
# orders:query — validated against api_version 2025-01
query WismoOrders($first: Int!, $after: String, $query: String) {
  orders(first: $first, after: $after, query: $query, sortKey: CREATED_AT) {
    edges {
      node {
        id
        name
        createdAt
        updatedAt
        displayFulfillmentStatus
        displayFinancialStatus
        customer {
          id
          firstName
          lastName
          defaultEmailAddress {
            emailAddress
          }
        }
        shippingAddress {
          city
          province
          country
        }
        fulfillments {
          createdAt
          status
          trackingInfo {
            number
            url
            company
          }
        }
        totalPriceSet {
          shopMoney { amount currencyCode }
        }
      }
    }
    pageInfo {
      hasNextPage
      endCursor
    }
  }
}

Session Tracking

Claude MUST emit the following output at each stage. This is mandatory.

On start, emit:

╔══════════════════════════════════════════════╗
║  SKILL: wismo-bulk-status-report             ║
║  Store: <store domain>                       ║
║  Started: <YYYY-MM-DD HH:MM UTC>             ║
╚══════════════════════════════════════════════╝

After each step, emit:

[N/TOTAL] <QUERY|MUTATION>  <OperationName>
          → Params: <brief summary of key inputs>
          → Result: <count or outcome>

On completion, emit:

For format: human (default):

══════════════════════════════════════════════
OUTCOME SUMMARY
  Unfulfilled overdue orders:      <n>
  Shipped stale-tracking orders:   <n>
  Total at-risk orders:            <n>
  Errors:                          0
  Output:                          wismo-report-<YYYY-MM-DD>.csv
══════════════════════════════════════════════

For format: json, emit:

json
{
  "skill": "wismo-bulk-status-report",
  "store": "<domain>",
  "started_at": "<ISO8601>",
  "completed_at": "<ISO8601>",
  "dry_run": false,
  "steps": [
    { "step": 1, "operation": "WismoOrders", "type": "query", "params_summary": "fulfillment_status:unfulfilled, sla_days: <n>, limit: <n>", "result_summary": "<n> orders", "skipped": false },
    { "step": 2, "operation": "WismoOrders", "type": "query", "params_summary": "fulfillment_status:shipped, stale_days: <n>, limit: <n>", "result_summary": "<n> orders", "skipped": false }
  ],
  "outcome": {
    "unfulfilled_overdue_count": 0,
    "shipped_stale_count": 0,
    "total_at_risk": 0,
    "errors": 0,
    "output_file": "wismo-report-<YYYY-MM-DD>.csv"
  }
}

Output Format

CSV file wismo-report-<YYYY-MM-DD>.csv with columns: risk_type, order_name, customer_email, order_date, days_waiting, fulfillment_status, tracking_number, tracking_company, shipping_city, shipping_country.

Two sections in the CSV (separated by risk_type column value): UNFULFILLED_OVERDUE and SHIPPED_STALE_TRACKING. For human format, also shows a summary table before the CSV path.

Show full SKILL.md (173 more words)Show less

Error Handling

ErrorCauseRecovery
No orders returnedAll orders are within SLA / recently updatedGood news — no WISMO risk detected
Very large result setHigh order volume or wide SLA windowNarrow date range or reduce unfulfilled_sla_days
customer is nullGuest checkout orderOrder name and tracking still included — email column will be empty
Rate limit (429)Many pages of ordersReduce limit to 100

Best Practices

  1. Run this report daily during your morning ops review alongside fulfillment-status-digest — together they cover both the ops queue and the customer-facing risk.
  2. Sort the CSV by days_waiting descending to prioritize outreach to the most overdue orders first.
  3. For UNFULFILLED_OVERDUE orders, forward to the fulfillment-status-digest skill to understand why they haven't been fulfilled and use order-hold-and-release if needed.
  4. For SHIPPED_STALE_TRACKING orders, check if the carrier tracking URL shows movement — if it's genuinely stalled, proactive outreach reduces ticket volume significantly.
  5. Use format: json to pipe the output into a Slack alert or CRM automation that creates follow-up tasks for your support team.

© 40RTY-ai, MIT. Rendered from Markdown: HTML in the file is shown as text, images as links, and headings moved down two levels. Raw file

Files

Just SKILL.md in skills/customer-support/shopify-admin-wismo-bulk-status-report of 40RTY-ai/shopify-admin-skills.

Open the folder on GitHubat commit 6765cb4

Compare with similar skills

Shopify Admin Wismo Bulk Status Report next to the 5 skills that share the most tags, products or categories with it. Stars are the repository's; “used in” counts other GitHub owners with a copy.

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Shopify Debug Bundlejeremylongshore/tons-of-skills-marketplace2.8k—~784Automated safety check: PassMIT
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Checkout Purchasekeypo-us/keypo-cli182—~880Automated safety check: NotesNone
Company Brain Company QAtopoteretes/cognee32k—~750Automated safety check: NotesApache-2.0

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Works with

Categories

Questions about Shopify Admin Wismo Bulk Status Report

What does Shopify Admin Wismo Bulk Status Report do?

Identify orders at risk of generating WISMO support tickets: shipped orders with stale tracking, and unfulfilled orders past their SLA window. Shopify Admin Wismo Bulk Status Report is an agent skill from 40RTY-ai/shopify-admin-skills. Identify orders at risk of generating WISMO support tickets: shipped orders with stale tracking, and unfulfilled orders past their SLA window.

When should I use Shopify Admin Wismo Bulk Status Report?

Shopify Admin Wismo Bulk Status Report fits situations like: tasks that involve Customer support.

How do I install Shopify Admin Wismo Bulk Status Report in Claude Code?

Run `npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-wismo-bulk-status-report -a claude-code`. Or copy the skill folder (skills/customer-support/shopify-admin-wismo-bulk-status-report in 40RTY-ai/shopify-admin-skills) into .claude/skills/shopify-admin-wismo-bulk-status-report in your project. Claude Code loads it when a task matches its description.

How do I install Shopify Admin Wismo Bulk Status Report in Codex?

Run `npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-wismo-bulk-status-report -a codex`. Or copy the skill folder (skills/customer-support/shopify-admin-wismo-bulk-status-report in 40RTY-ai/shopify-admin-skills) into .agents/skills/shopify-admin-wismo-bulk-status-report in your project. Codex loads it when a task matches its description.

Can I use Shopify Admin Wismo Bulk Status Report in Cursor, Gemini CLI or GitHub Copilot?

Cursor, Gemini CLI, GitHub Copilot and OpenCode also load SKILL.md folders. With the skills CLI, run `npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-wismo-bulk-status-report -a cursor` (or -a gemini-cli, github-copilot or opencode for the others). To copy it by hand, put the folder in .cursor/skills/shopify-admin-wismo-bulk-status-report, .gemini/skills/shopify-admin-wismo-bulk-status-report, .github/skills/shopify-admin-wismo-bulk-status-report and .opencode/skills/shopify-admin-wismo-bulk-status-report in your project.

What does Shopify Admin Wismo Bulk Status Report need to run?

Going by SKILL.md and its folder, Shopify Admin Wismo Bulk Status Report needs the command-line tools its instructions call (shopify). Compatibility (from SKILL.md): Claude Code, Cursor, Codex, Gemini CLI.

Does Shopify Admin Wismo Bulk Status Report access the network?

SKILL.md contains no URLs. Any network use would come from the scripts or tools the agent runs. This is read from the text; nothing was executed.

Is Shopify Admin Wismo Bulk Status Report safe to install?

Our automated static check of SKILL.md found no risky patterns, such as piping downloads into a shell, reading credential files or hidden Unicode. It is not a guarantee. Review the folder before installing.

What licence does Shopify Admin Wismo Bulk Status Report use?

Shopify Admin Wismo Bulk Status Report is published under the MIT licence (the repository's licence). It allows redistribution, so the full SKILL.md is shown on this page.

How many tokens does Shopify Admin Wismo Bulk Status Report use?

About 1.7k tokens (SKILL.md is roughly 6.8k characters). Agents keep only the skill's name and description in context until a task matches; then they load SKILL.md in full.

What are the alternatives to Shopify Admin Wismo Bulk Status Report?

Skills that share tags, products or a category with Shopify Admin Wismo Bulk Status Report: Shopify Review Triage (github/awesome-copilot, 40k stars), Shopify Debug Bundle (jeremylongshore/tons-of-skills-marketplace, 2.8k stars), Support (haacked/dotfiles, 134 stars) and Checkout Purchase (keypo-us/keypo-cli, 182 stars). The comparison table on this page puts their stars, adoption, token cost, safety result and licence side by side.

Who maintains Shopify Admin Wismo Bulk Status Report?

40RTY-ai (a GitHub organization) maintains it in 40RTY-ai/shopify-admin-skills, which has 194 GitHub stars. The repository holds 116 skills in this directory. The repository was last updated on August 14, 2026.

Source: 40RTY-ai/shopify-admin-skills on GitHub. Facts on this page come from the repository at the commit we read; the author's words are quoted as theirs.