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Slack · Customer success
3 skills found.
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Skills
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| # | Skill | Repository | Stars | Used in | Tokens | Auto-check | Licence | Updated |
|---|---|---|---|---|---|---|---|---|
| 1 | When the user needs to identify at-risk accounts, understand why customers are leaving, reduce churn rate, build health scores, design save plays, or create win-back campaigns. | shawnpang/ | 343 | — | ~2.3k | Automated safety check: Pass | MIT | 6 mo ago |
| 2 | Scan support tickets, Slack channels, NPS scores, and usage patterns to flag accounts showing early churn indicators. | gooseworks-ai/ | 1.2k | 1 repo | ~2.1k | Automated safety check: Pass | MIT | 2 days ago |
| 3 | Pull Intercom tickets and Slack support messages from the past 7 days, classify each signal, enrich with CRM data (ARR, plan, renewal), score by customer value and churn risk, and output a tiered… | amplitude/ | 159 | — | ~949 | Automated safety check: Pass | No licence | 2 mo ago |