Sales & Support · Runbooks and postmortems

Frame a new design proposal (RFC-shape) under proposals/ — problem before solution, named beneficiary and observable change, real alternatives, honest drawbacks, and a live open-questions backlog.

inkeep/open-knowledge

A skill your agent uses for the prose form of all writing for your MSP that is not marketing or direct customer communication: runbooks, procedures, checklists, change plans, PSA ticket and…

RTFM-IT-Services-LLC/msp-claude-skills

A skill your agent uses when the user asks to "make everyone tell the same story", "write our elevator pitch ladder", or "build a spokesperson Q&A and approved boilerplate pack"; derives from the…

aaron-he-zhu/aaron-marketing-skills

Translate technical security work into the language of non-security audiences — board, executives, engineering, customer success, customers, legal, procurement, sales.

briiirussell/cybersecurity-skills

Run evidence-led Salesforce integration incident response from detection through containment, recovery, reconciliation, and prevention.

jeremylongshore/tons-of-skills-marketplace

ALWAYS USE THIS SKILL for anything involving Salesforce Archive (also called Trusted Services Archive) — search, view, unarchive, analyze, mask, and erase (RTBF) archived records via the Archive…

forcedotcom/sf-skills